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Network support technician vs network engineer technician

The differences between network support technicians and network engineers technician can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support technician and a network engineer technician. Additionally, a network engineer technician has an average salary of $92,779, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a network support technician include troubleshoot, technical support and customer service. The most important skills for a network engineer technician are switches, routers, and lan wan.

Network support technician vs network engineer technician overview

Network Support TechnicianNetwork Engineer Technician
Yearly salary$48,622$92,779
Hourly rate$23.38$44.61
Growth rate5%5%
Number of jobs120,24579,906
Job satisfaction5-
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 53%
Average age4343
Years of experience22

What does a network support technician do?

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

What does a network engineer technician do?

A network engineer technician specializes in designing and developing network systems and infrastructures, ensuring quality and efficiency. Their responsibilities typically revolve around installing and upgrading equipment and machines, devising strategies to identify the strengths and weaknesses of existing systems, performing necessary adjustments, and implementing solutions to optimize all procedures. They must also execute regular maintenance checks, conducting corrective repairs as needed. In a company setting, a network engineer technician must provide technical support to employees, all while adhering to the company's policies and regulations.

Network support technician vs network engineer technician salary

Network support technicians and network engineers technician have different pay scales, as shown below.

Network Support TechnicianNetwork Engineer Technician
Average salary$48,622$92,779
Salary rangeBetween $38,000 And $61,000Between $69,000 And $123,000
Highest paying CityTroy, NYSan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyMicrosoftLyft
Best paying industryTechnologyTransportation

Differences between network support technician and network engineer technician education

There are a few differences between a network support technician and a network engineer technician in terms of educational background:

Network Support TechnicianNetwork Engineer Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 53%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Network support technician vs network engineer technician demographics

Here are the differences between network support technicians' and network engineers technician' demographics:

Network Support TechnicianNetwork Engineer Technician
Average age4343
Gender ratioMale, 89.3% Female, 10.7%Male, 92.5% Female, 7.5%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%Black or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 9.8% White, 63.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network support technician and network engineer technician duties and responsibilities

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Network engineer technician example responsibilities.

  • Manage twitter page and lists.
  • Develop scrips in python and shell to automate network configuration processes.
  • Manage, coordinate and complete OS image installations on large number of client laptops.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Perform maintenance\troubleshooting\break fix on primarily Cisco routers and switches.
  • Analyze protocols like ARP, ICMP, IP, TCP and DHCP using Wireshark.
  • Show more

Network support technician vs network engineer technician skills

Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%
Common network engineer technician skills
  • Switches, 7%
  • Routers, 5%
  • Lan Wan, 5%
  • VPN, 4%
  • Linux, 4%
  • Tcp Ip, 4%

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