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Night manager vs floor manager

The differences between night managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a night manager and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $41,998 average annual salary of a night manager.

The top three skills for a night manager include cash handling, customer service and safety procedures. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Night manager vs floor manager overview

Night ManagerFloor Manager
Yearly salary$41,998$43,813
Hourly rate$20.19$21.06
Growth rate6%6%
Number of jobs384,150442,213
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 49%
Average age4443
Years of experience66

What does a night manager do?

A night manager is an individual employee who is responsible for all hotel operations during the night. Night managers must assist the front office manager in all areas of the department, including managing front desk staff, payroll, and enforcing financial control. They collaborate and train associates to respond to customers' queries and complaints positively. They must also maintain a professional and high-quality service-oriented environment. Night managers must possess a bachelor's degree in hotel management or related field.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Night manager vs floor manager salary

Night managers and floor managers have different pay scales, as shown below.

Night ManagerFloor Manager
Average salary$41,998$43,813
Salary rangeBetween $29,000 And $59,000Between $32,000 And $58,000
Highest paying CityMount Laurel, NJSan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyBeth Israel Deaconess Medical CenterOil States International
Best paying industryProfessionalTelecommunication

Differences between night manager and floor manager education

There are a few differences between a night manager and a floor manager in terms of educational background:

Night ManagerFloor Manager
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Delhi

Night manager vs floor manager demographics

Here are the differences between night managers' and floor managers' demographics:

Night ManagerFloor Manager
Average age4443
Gender ratioMale, 58.6% Female, 41.4%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between night manager and floor manager duties and responsibilities

Night manager example responsibilities.

  • Master point of sale (POS) computer system for placing orders quickly and accurately.
  • Count the drawer, greet and seat guests, check orders on POS system, provide customer service.
  • Assist in all aspects of the business - leadership, inventory control, merchandising, cleanliness and vendor relations.
  • Operate power jacks and Hi/low lifts to stack and move pallets in the back room area of the store.
  • Demonstrate proficiency in leadership and adaptation to various working conditions and emergency situations.
  • Perform customer service at front desk, telephone operator, reservations agent and transportation coordinator tasks.
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Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
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Night manager vs floor manager skills

Common night manager skills
  • Cash Handling, 21%
  • Customer Service, 18%
  • Safety Procedures, 8%
  • Front Desk, 6%
  • Payroll, 5%
  • Food Preparation, 4%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%

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