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The differences between night managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a night manager and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $41,998 average annual salary of a night manager.
The top three skills for a night manager include cash handling, customer service and safety procedures. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Night Manager | Floor Manager | |
| Yearly salary | $41,998 | $43,813 |
| Hourly rate | $20.19 | $21.06 |
| Growth rate | 6% | 6% |
| Number of jobs | 384,150 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 49% |
| Average age | 44 | 43 |
| Years of experience | 6 | 6 |
A night manager is an individual employee who is responsible for all hotel operations during the night. Night managers must assist the front office manager in all areas of the department, including managing front desk staff, payroll, and enforcing financial control. They collaborate and train associates to respond to customers' queries and complaints positively. They must also maintain a professional and high-quality service-oriented environment. Night managers must possess a bachelor's degree in hotel management or related field.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Night managers and floor managers have different pay scales, as shown below.
| Night Manager | Floor Manager | |
| Average salary | $41,998 | $43,813 |
| Salary range | Between $29,000 And $59,000 | Between $32,000 And $58,000 |
| Highest paying City | Mount Laurel, NJ | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Beth Israel Deaconess Medical Center | Oil States International |
| Best paying industry | Professional | Telecommunication |
There are a few differences between a night manager and a floor manager in terms of educational background:
| Night Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Delhi |
Here are the differences between night managers' and floor managers' demographics:
| Night Manager | Floor Manager | |
| Average age | 44 | 43 |
| Gender ratio | Male, 58.6% Female, 41.4% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 9% |