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Night manager vs multi-unit manager

The differences between night managers and multi-unit managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a night manager and a multi-unit manager. Additionally, a multi-unit manager has an average salary of $64,703, which is higher than the $41,998 average annual salary of a night manager.

The top three skills for a night manager include cash handling, customer service and safety procedures. The most important skills for a multi-unit manager are customer service, work ethic, and product knowledge.

Night manager vs multi-unit manager overview

Night ManagerMulti-Unit Manager
Yearly salary$41,998$64,703
Hourly rate$20.19$31.11
Growth rate6%6%
Number of jobs384,150369,227
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 56%
Average age4444
Years of experience66

What does a night manager do?

A night manager is an individual employee who is responsible for all hotel operations during the night. Night managers must assist the front office manager in all areas of the department, including managing front desk staff, payroll, and enforcing financial control. They collaborate and train associates to respond to customers' queries and complaints positively. They must also maintain a professional and high-quality service-oriented environment. Night managers must possess a bachelor's degree in hotel management or related field.

What does a multi-unit manager do?

A multi-unit manager is responsible for supervising multiple departments and overseeing various process sectors within an organization. Multi-unit managers handle the budget limitations for each unit, allocating adequate resources to support business functions and client requirements. They recruit and train new staff, review compensation details with the human resources department, respond to employees' concerns, and facilitate training and programs that would maximize the staff's productivity and efficiency. A multi-unit manager must have excellent communication and leadership skills, especially in determining and achieving goals for the team and ensuring the highest customer satisfaction.

Night manager vs multi-unit manager salary

Night managers and multi-unit managers have different pay scales, as shown below.

Night ManagerMulti-Unit Manager
Average salary$41,998$64,703
Salary rangeBetween $29,000 And $59,000Between $48,000 And $87,000
Highest paying CityMount Laurel, NJChicago, IL
Highest paying stateNew JerseyColorado
Best paying companyBeth Israel Deaconess Medical CenterAmerican Residential Services
Best paying industryProfessionalRetail

Differences between night manager and multi-unit manager education

There are a few differences between a night manager and a multi-unit manager in terms of educational background:

Night ManagerMulti-Unit Manager
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Night manager vs multi-unit manager demographics

Here are the differences between night managers' and multi-unit managers' demographics:

Night ManagerMulti-Unit Manager
Average age4444
Gender ratioMale, 58.6% Female, 41.4%Male, 71.8% Female, 28.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between night manager and multi-unit manager duties and responsibilities

Night manager example responsibilities.

  • Master point of sale (POS) computer system for placing orders quickly and accurately.
  • Count the drawer, greet and seat guests, check orders on POS system, provide customer service.
  • Assist in all aspects of the business - leadership, inventory control, merchandising, cleanliness and vendor relations.
  • Operate power jacks and Hi/low lifts to stack and move pallets in the back room area of the store.
  • Demonstrate proficiency in leadership and adaptation to various working conditions and emergency situations.
  • Perform customer service at front desk, telephone operator, reservations agent and transportation coordinator tasks.
  • Show more

Multi-unit manager example responsibilities.

  • Ensure completion of quarterly projections; and manage labor demon forecasting and payroll and talent acquisition efforts.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Maintain cleanliness of the kitchen, as well as the equipment on a daily, weekly and monthly basis.
  • Perform human-resource-management activities involving unemployment insurance, benefits, payroll, and new-employee hiring.
  • Train assistant managers and employees in operations of the restaurant that exceed quality service and cleanliness expectations.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Show more

Night manager vs multi-unit manager skills

Common night manager skills
  • Cash Handling, 21%
  • Customer Service, 18%
  • Safety Procedures, 8%
  • Front Desk, 6%
  • Payroll, 5%
  • Food Preparation, 4%
Common multi-unit manager skills
  • Customer Service, 27%
  • Work Ethic, 20%
  • Product Knowledge, 11%
  • Food Safety, 3%
  • Payroll, 3%
  • Restaurant Operations, 3%

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