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Office and operations manager vs operations support manager

The differences between office and operations managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office and operations manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $56,770 average annual salary of an office and operations manager.

The top three skills for an office and operations manager include office operations, customer service and office procedures. The most important skills for an operations support manager are customer service, project management, and human resources.

Office and operations manager vs operations support manager overview

Office And Operations ManagerOperations Support Manager
Yearly salary$56,770$79,730
Hourly rate$27.29$38.33
Growth rate6%6%
Number of jobs250,715376,894
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does an office and operations manager do?

Office and Operations managers are tenured or experienced employees with a strong office administration and business operations background. They oversee office operations and ensure that the administrative team is working well. They are in charge of enforcing office policies and drafting new ones should the need arise. They ensure that office supplies never run out and that the office remains clean at all times. Office and operations managers are also assigned to oversee business operations. They manage the needs of the operations team. They also ensure that the department is running well to avoid any problems related to production.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Office and operations manager vs operations support manager salary

Office and operations managers and operations support managers have different pay scales, as shown below.

Office And Operations ManagerOperations Support Manager
Average salary$56,770$79,730
Salary rangeBetween $39,000 And $81,000Between $47,000 And $133,000
Highest paying CityWashington, DCSan Bruno, CA
Highest paying stateRhode IslandCalifornia
Best paying companyBoston Consulting GroupMeta
Best paying industryGovernmentTechnology

Differences between office and operations manager and operations support manager education

There are a few differences between an office and operations manager and an operations support manager in terms of educational background:

Office And Operations ManagerOperations Support Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Office and operations manager vs operations support manager demographics

Here are the differences between office and operations managers' and operations support managers' demographics:

Office And Operations ManagerOperations Support Manager
Average age4444
Gender ratioMale, 30.1% Female, 69.9%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between office and operations manager and operations support manager duties and responsibilities

Office and operations manager example responsibilities.

  • Procure and manage project bonding as well as AIA invoicing.
  • Manage a carrier network of home delivery and LTL carriers in accordance with customer requirements.
  • Manage contracts, AIA billings, OSHA standards, and assist project managers with project close out documentation.
  • Manage and monitor all LTL activities within the service center and serve as the point of contact for the LTL carriers.
  • Revise inventory control in QuickBooks.
  • Provide comprehensive oversight for administrative functions in conjunction with home office.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
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Office and operations manager vs operations support manager skills

Common office and operations manager skills
  • Office Operations, 13%
  • Customer Service, 11%
  • Office Procedures, 10%
  • Front Desk, 7%
  • Financial Statements, 6%
  • Human Resources, 6%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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