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Office clerk vs file clerk

The differences between office clerks and file clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a file clerk has an average salary of $31,562, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for an office clerk include customer service, data entry and telephone calls. The most important skills for a file clerk are data entry, office equipment, and numerical order.

Office clerk vs file clerk overview

Office ClerkFile Clerk
Yearly salary$30,927$31,562
Hourly rate$14.87$15.17
Growth rate-5%-
Number of jobs106,49766,383
Job satisfaction--
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 31%
Average age4746
Years of experience2-

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

What does a file clerk do?

File clerks are employees who do a variety of clerical and administrative tasks, usually related to documents in the office. They are responsible for the safekeeping of various files, records, or documents of the company. They keep track of records, ensure that documents are properly stored, and maintain a system of organizing files. They are also in charge of managing digital files and also assist in the digitization of hard copies of documents. They ensure that documentary records are updated and filed or uploaded accurately. File clerks should be organized, should have a keen eye for detail, and should be trustworthy.

Office clerk vs file clerk salary

Office clerks and file clerks have different pay scales, as shown below.

Office ClerkFile Clerk
Average salary$30,927$31,562
Salary rangeBetween $25,000 And $38,000Between $25,000 And $38,000
Highest paying CityEnglewood, COVancouver, WA
Highest paying stateAlaskaWashington
Best paying companyUniversity of Massachusetts BostonWilliams Parker
Best paying industryTransportationGovernment

Differences between office clerk and file clerk education

There are a few differences between an office clerk and a file clerk in terms of educational background:

Office ClerkFile Clerk
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Office clerk vs file clerk demographics

Here are the differences between office clerks' and file clerks' demographics:

Office ClerkFile Clerk
Average age4746
Gender ratioMale, 23.3% Female, 76.7%Male, 22.9% Female, 77.1%
Race ratioBlack or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9%
LGBT Percentage6%9%

Differences between office clerk and file clerk duties and responsibilities

Office clerk example responsibilities.

  • Complete medical records requests as specified under HIPAA regulations.
  • Scan EOB's and attach to payments in software system.
  • Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
  • Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
  • Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.
    • Show more

File clerk example responsibilities.

  • Maintain and manage database with clinical details and digital radiology imaging.
  • Maintain current product device master and device history records per FDA and ISO regulations.
  • General office duties and experience with windows, excel, access PowerPoint, word, publisher.
  • Enter pleadings, request for productions and interrogatories into logs and clients files by dates of court filings.
  • Maintain EMR with current and accurate data.
  • Utilize scanning software such as AnyDoc and OCR.
    • Show more

Office clerk vs file clerk skills

Common office clerk skills
  • Customer Service, 21%
  • Data Entry, 18%
  • Telephone Calls, 7%
  • Payroll, 5%
  • Office Equipment, 4%
  • Office Machines, 3%
Common file clerk skills
  • Data Entry, 25%
  • Office Equipment, 10%
  • Numerical Order, 8%
  • HR, 6%
  • Office Machines, 5%
  • Patient Charts, 5%

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Updated January 8, 2025

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