Office clerk vs general office clerk

The differences between office clerks and general office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office clerk and a general office clerk. Additionally, an office clerk has an average salary of $30,927, which is higher than the $30,034 average annual salary of a general office clerk.

The top three skills for an office clerk include customer service, data entry and telephone calls. The most important skills for a general office clerk are data entry, customer service, and office equipment.

Office clerk vs general office clerk overview

	Office Clerk	General Office Clerk
Yearly salary	$30,927	$30,034
Hourly rate	$14.87	$14.44
Growth rate	-5%	-5%
Number of jobs	106,497	160,597
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 28%
Average age	47	47
Years of experience	2	2

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

What does a general office clerk do?

A general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization. They maintain the adequacy of inventories, organize business and financial transaction reports, and perform basic bookkeeping tasks and banking transactions. A general office clerk must be highly organizational and analytical, especially in encoding account statements on the database and processing business reports required by the management.

Office clerk vs general office clerk salary

Office clerks and general office clerks have different pay scales, as shown below.

	Office Clerk	General Office Clerk
Average salary	$30,927	$30,034
Salary range	Between $25,000 And $38,000	Between $23,000 And $38,000
Highest paying City	Englewood, CO	Seattle, WA
Highest paying state	Alaska	Washington
Best paying company	University of Massachusetts Boston	USF Reddaway
Best paying industry	Transportation	Health Care

Differences between office clerk and general office clerk education

There are a few differences between an office clerk and a general office clerk in terms of educational background:

	Office Clerk	General Office Clerk
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 28%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Office clerk vs general office clerk demographics

Here are the differences between office clerks' and general office clerks' demographics:

	Office Clerk	General Office Clerk
Average age	47	47
Gender ratio	Male, 23.3% Female, 76.7%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between office clerk and general office clerk duties and responsibilities

Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

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General office clerk example responsibilities.

Set up PowerPoint presentations using LCD projectors and computers.
Update and maintain PowerPoint presentations used for new hire orientation of management and employees.
Insert data accurately and expeditiously into the company payroll system for future retrieval.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Use QuickBooks for purchase order, inventory activities and sales order.
Bag groceries, assist customers in locating merchandise, cleaning of store floors, restrooms and shelves.

Office clerk vs general office clerk skills

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

Common general office clerk skills

Data Entry, 17%
Customer Service, 15%
Office Equipment, 12%
Front Desk, 11%
Word Processing, 9%
Telephone Calls, 8%

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Updated January 8, 2025

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