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The differences between office clerks and shop clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office clerk and a shop clerk. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $30,927 average annual salary of an office clerk.
The top three skills for an office clerk include customer service, data entry and telephone calls. The most important skills for a shop clerk are basic math, math, and top quality.
| Office Clerk | Shop Clerk | |
| Yearly salary | $30,927 | $34,468 |
| Hourly rate | $14.87 | $16.57 |
| Growth rate | -5% | -5% |
| Number of jobs | 106,497 | 106,275 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 32% | Bachelor's Degree, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.
A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.
Office clerks and shop clerks have different pay scales, as shown below.
| Office Clerk | Shop Clerk | |
| Average salary | $30,927 | $34,468 |
| Salary range | Between $25,000 And $38,000 | Between $26,000 And $44,000 |
| Highest paying City | Englewood, CO | New York, NY |
| Highest paying state | Alaska | Massachusetts |
| Best paying company | University of Massachusetts Boston | University of California, Berkeley |
| Best paying industry | Transportation | Transportation |
There are a few differences between an office clerk and a shop clerk in terms of educational background:
| Office Clerk | Shop Clerk | |
| Most common degree | Bachelor's Degree, 32% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between office clerks' and shop clerks' demographics:
| Office Clerk | Shop Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 23.3% Female, 76.7% | Male, 34.6% Female, 65.4% |
| Race ratio | Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9% | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |