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The differences between on-site technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an on-site technician and an information technology/support technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $40,074 average annual salary of an on-site technician.
The top three skills for an on-site technician include OSHA, onsite and customer satisfaction. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| On-Site Technician | Information Technology/Support Technician | |
| Yearly salary | $40,074 | $45,591 |
| Hourly rate | $19.27 | $21.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 83,416 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An On-Site Technician is one who handles the operating power of a station. Environmental, health, and safety records will need to be met. In this position, you will need to work in synergy with other teams to ensure technical assistance is provided in installing and repairing equipment. This position includes; calculating project cost, interacting and negotiating with suppliers, ensuring the project aligns with set industry standards, disseminating relevant information on time, and maintaining site records.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
On-site technicians and information technology/support technicians have different pay scales, as shown below.
| On-Site Technician | Information Technology/Support Technician | |
| Average salary | $40,074 | $45,591 |
| Salary range | Between $27,000 And $57,000 | Between $31,000 And $66,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | Delaware | Pennsylvania |
| Best paying company | Xoriant | Microsoft |
| Best paying industry | Energy | Technology |
There are a few differences between an on-site technician and an information technology/support technician in terms of educational background:
| On-Site Technician | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | - | University of Pennsylvania |
Here are the differences between on-site technicians' and information technology/support technicians' demographics:
| On-Site Technician | Information Technology/Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 85.7% Female, 14.3% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |