Senior Director of Operations
Operations manager job in Blue Bell, PA
The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Operational Leadership
- Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate
Customer & Market Engagement
- Serve as executive sponsor for PECO, ACE, PEPCO, and DPC.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
Operations Manager, Retail Marketplace | G-III
Operations manager job in Dayton, NJ
Reporting To: Vice President of Network Strategy & Analytics
Profile:
The Retail Marketplace Operations Manager will support the following:
Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer
Returns management and disposition
Retail and outlet shipping for owned stores
The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets.
The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals.
Responsibilities:
Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition.
Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency.
Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers.
Compiling forecasts to be used by the operational teams.
Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team.
Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise.
Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty.
Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations.
Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations.
Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns.
Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs.
Lead cross-functional initiatives to facilitate process improvements.
Qualifications/Requirements:
Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field.
5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred.
A proven track record in leadership roles with the ability to drive change and foster innovation.
Strong collaboration and creative problem-solving skills
Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity.
Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights.
Results-oriented, with a focus on operational excellence and continuous improvement.
Exceptional communication and leadership skills.
The pay range for this position is: $75,000 per year -$85,000 per year
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp
arency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
Sales Operations Project Manager
Operations manager job in North Wales, PA
HCLTech is looking for a highly talented and self- motivated Sales Operations Project Manager - Communications & Analytics to join it in advancing the technological world through innovation and creativity.
Job Title: Sales Operations Project Manager - Communications & Analytics
Job ID: 1642643BR
Position Type: Full-time
Location: North Wales, PA 19454
Role/Responsibilities
Lead onboarding, training, and technical support for US Field Sales Communication Systems to boost user adoption, proficiency, and user experience.
Develop custom reports and perform data analysis to provide actionable insights for stakeholders.
Oversee the U.S. Field Exhibits process to ensure adherence to compliance standards, data accuracy, and efficient vendor management.
Manage internal distribution lists, business cards, name badges, office supplies, and print programs with a focus on process improvement.
Develop training materials and facilitate meetings to engage field employees and enhance proficiency.
Participate in Agile teams to define project goals, timelines, and deliverables, driving collaboration and iterative progress.
Maintain work instructions and SOPs for consistency and compliance.
Act as subject matter expert on projects and support ad hoc requests from senior management.
Drive ongoing process improvements through stakeholder feedback and performance metrics.
Qualifications & Experience
Minimum Requirements
Bachelor's degree (BS or BA)
1-2 years' experience in pharmaceuticals, sales, marketing operations, or similar fields.
Strong project management skills with Agile experience; able to handle multiple complex tasks independently in a fast-paced, cross-functional setting.
Analytical and problem-solving abilities with a results-oriented mindset.
Advanced oral and written communication skills; able to convey information succinctly and effectively.
Proven leadership, collaboration, and decision-making skills.
Desired Qualifications
Proficiency in Microsoft 365 suite (SharePoint, Power BI, and Outlook), SQL, Veeva, Salesforce, and other relevant business tools.
Ability to present and deliver content, provide training, and facilitate meetings for field-based employees to support user adoption and proficiency.
Experience with data analytics tools and techniques.
Knowledge of Field Sales structure and its impact on operational processes.
Experience with team collaboration software, automation tools (such as Power Automate), document management, and design software (such as Photoshop).
Advanced proficiency in workflow automation and data visualization.
Pay and Benefits
Pay Range Minimum: $65,000 per year
Pay Range Maximum: $78,000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Assistant Store Manager
Operations manager job in Philadelphia, PA
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities:
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development:
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance:
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience:
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Store Manager
Operations manager job in Narberth, PA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-RR1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyDir of Operations
Operations manager job in Philadelphia, PA
At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success.
Key Responsibilities:
Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency.
Manage and lead a team of General Managers and staff to ensure seamless operations across all locations.
Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency.
Oversee inventory management, ensuring accurate and cost-effective supply chain operations.
Ensure compliance with health, safety, and sanitation regulations across all locations.
Develop and implement staff training and development programs to maintain high performance and guest satisfaction.
Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences.
Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events.
Foster a positive work culture, focusing on team development, retention, and growth across all locations.
Qualifications:
Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred).
Strong financial acumen and experience with P&L management.
Exceptional leadership skills, with a focus on team development and operational excellence.
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership.
Ability to manage multiple priorities and thrive in a fast-paced environment.
A passion for great food, exceptional service, and a high-quality guest experience.
Benefits:
Competitive salary and performance-based bonuses.
Health and dental insurance options.
Paid time off.
Employee discounts across all locations.
Opportunities for growth and advancement within the company.
If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.
Auto-ApplyManager, Audience Development, Event Audiences & Operations
Operations manager job in Princeton, NJ
About the Team: The Event Audience & Operations team is a strategic partner and resource for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams who are responsible for recruiting and retaining c-level and senior executives to the world's foremost influential business memberships and events. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community.
About the Role
Reporting to the Associate Director, Data & Audience, the role of the manager is to oversee the data management systems, project prioritization and delivery, and other critical audience development tasks for the WSJ Leadership Institute and live journalism events. This position will be focused on delivering best-in-class tools, data, processes, and systems, and will work closely with the DJ Engineering & IT teams to improve technology, analytics and efficiency in support of all lead generation, platform management and prospect reporting and analysis initiatives across the WSJ Leadership Institute membership business.
You Will:
+ Manage the project research queue and ensure delivery of quality prospect data for membership lead generation campaigns
+ Own the updates and maintenance process for key datasets, with an emphasis on Fortune 500 and competitive communities data
+ Be the point of contact for database platform integrations, overseeing and maintaining existing integrations and making recommendations for improvements, and project managing your recommendations through to implementation
+ Work closely with the Associate Director to build out reporting solutions, making recommendations on strategy based on observations and analysis.
+ Own training documentation and educational sessions ensuring the team is well versed and comfortable submitting data requests
+ Take the initiative to identify and solve complex business problems, asking questions and owning the project from the ground up.
+ Provide back up support for key business systems and platforms inclusive of AirTable, Cvent, Splash and Salesforce in support of Membership initiatives.
You Have:
+ 3-5 years of CRM, marketing/database automation and event management systems experience and project management; marketing experience a plus
+ An expert user on at least one industry leading CRM, marketing automation or event management system
+ The technical aptitude to master new SaaS systems quickly
+ Experience working with technology teams on implementation, migration of systems, new features or troubleshooting issues
+ Understands how to use automation to improve productivity and optimization
+ Proven ability to multi-task and adhere to tight deadlines in a fast paced, collaborative environment
+ Proven ability to work with multiple stakeholders across the business
+ Detailed oriented, with excellent written and oral communications skills
+ Ability to simplify and create focus amongst a complex organization and team
+ Strong leadership, diplomatic and problem solving skills
+ Must be entrepreneurial and self-starter with the ability to fully own and drive projects forward.
+ Ability to think strategically and execute methodically
+ Strong proficiency with Google Product Suite, Google Tag Manager and MS Office Suite, including Excel
+ Bachelor's Degree in appropriate field of study (Preferred)
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Marketing
Job Category: Marketing & Product Management
Union Status:
Non-Union role
Pay Range: $95,000 - $120,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50235
Event Operations Manager
Operations manager job in Dayton, NJ
Job Description
At Impact XM, we create powerful experiences that connect people, brands, and ideas. From immersive exhibits and live events to digital activations and brand environments, our work helps the world's top organizations engage audiences in meaningful and measurable ways.
We're a global team of passionate creators, producers, and problem-solvers who bring strategy and storytelling to life through extraordinary experiences.
The Opportunity
The Event Operations Manager serves as the central hub and connective anchor for Impact XM's production and event teams. Supporting both the Experiential Production (EXP) and Meetings & Event Services (MES) departments, this role ensures the back-end operations, tools, systems, and workflows that power our client programs run efficiently and consistently.
This individual plays a pivotal role in organizing, maintaining, and optimizing the internal processes that allow our teams to deliver world-class experiences. They will also collaborate closely with our UK-based operations teams to align systems, share resources, and integrate workflows on a global scale.
We're looking for a proactive, organized, and resourceful professional who thrives in a fast-paced, collaborative environment and takes pride in helping others succeed. The ideal candidate is detail-oriented, dependable, and energized by building structure, solving problems, and keeping complex operations running smoothly.
What You'll Do
Serve as the day-to-day operational and administrative hub for both MES and EXP, managing shared systems, trackers, and tools that support production and event delivery.
Provide coordination and organizational support across client projects and new business initiatives, ensuring teams are aligned and informed.
Support Producers, Event Managers, and leadership with scheduling, resource tracking, and internal tool management.
Maintain departmental trackers for project resourcing, freelance assignments, vendor contacts, and active program summaries.
Partner with leadership to develop and maintain onboarding materials, process documentation, and guides for internal teams and freelancers.
Ensure internal processes, templates, and workflows are consistently updated and applied across departments.
Act as a go-to resource for operational questions, maintaining alignment with company procedures, file organization standards, and production best practices.
Collaborate with UK operations and resourcing teams to align processes, integrate systems, and support coordinated global staffing.
Facilitate cross-department communication between Creative, MES, EXP, Digital Solutions, Operations, and Finance teams.
Support project reporting, forecasting, and visibility into departmental workloads, budgets, and schedules.
Prepare and distribute meeting agendas, notes, and follow-up actions.
Manage shared documentation, folders, and version control across departments.
Assist with special projects, logistics, or production needs as requested - adapting to evolving priorities and timelines.
What You Bring
Education and Experience
Bachelor's degree (B.A. or B.S.) or equivalent professional experience.
5+ years of experience in an agency, production, or event environment.
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, detail-oriented setting.
Technical and Professional Skills
Strong understanding of project tracking, documentation, and operational workflows.
Familiarity with resource management, contracting, vendor setup, and administrative best practices.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and project management tools (e.g., Monday, Smartsheet, Asana).
Experience with budget tracking systems and financial documentation.
Excellent communication skills, with the ability to document, organize, and share information effectively.
Core Strengths
Exceptionally organized, proactive, and dependable.
Calm and adaptable under pressure, with a solutions-oriented mindset.
Strong collaborator who builds trust and alignment across teams.
Driven by teamwork, accountability, and the satisfaction of making things happen.
Detail-focused with excellent follow-through and a commitment to excellence.
OUR BRAND - What We Believe
Passion
is Paramount - We love what we do, take pride in doing it and celebrate what we accomplish.
ABC
Always Be CURIOUS - We explore the possibilities, discover innovative solutions, and learn from experience.
We>Me
Collaboration and transparent communication creates our best work.
Trust
is Earned - We are defined by our actions and held accountable to our co-workers, clients, and outcomes.
Respect
is Given - We understand, acknowledge, and appreciate the perspective and actions of others.
Impact XM Benefits
Impact XM offers a comprehensive benefit package including competitive salaries and the opportunity for growth within our exciting industry!
Safety Notice
We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees.
Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending *****************. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.
Senior Supervisor, SC Operations - 1st Shift
Operations manager job in Monroe, NJ
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
1st Shift, Monday - Friday, 8:00am - 5:00pm
As the Senior Supervisor of SC Operations, you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication on every level. When you join our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
Pay, benefits and more.
The annual salary range for this role is $63,350 - $95,025 / Year. GXO, in good faith, believes this is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in New Jersey. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
What you'll do on a typical day:
* Establish work schedules, assign jobs and train staff
* Guide, counsel and encourage employees; improve potential and champion high standards
* Establish and maintain effective relationships with onsite customers and other key partners
* Provide a safe and secure work environment through training and safety inspections
* Assist with evaluating employee performance, providing written and verbal feedback
* Implement and carry out all company policies, procedures and standards
What you need to succeed at GXO:
At a minimum, you'll need:
* 3 years of relevant experience
* Experience with Microsoft Office and computerized scanner equipment
* Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
* Bachelor's degree in Logistics or a related field, or equivalent related work or military experience
* 3 years of managerial/supervisory experience
* Bilingual English/Spanish
* Experience in an AS9100 or ISO environment
* Warehousing or Third-Party Logistics (3PL) experience
* Strong problem-solving techniques
* Proven ability to follow, promote and implement safety programs
This job requires the ability to:
* Lift objects of various shapes, sizes and weights
* Stand, sit or walk for extended periods of time
* Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
* Tolerate hot or cold warehouse environments
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Director of LTL and Warehousing Operations
Operations manager job in Berlin, NJ
Job Title: Director of LTL and Warehousing Operations Reports To: Vice President / President
Salary: $100-125K + incentives Job Type: Full-Time | Exempt
Industry: Transportation / Logistics / LTL Trucking
Position Summary:
The Company is seeking a dynamic and results-driven Director of Operations to oversee and optimize all aspects of our asset-based Less Than Truckload (LTL) and Warehouse operations. This leadership role is critical in driving efficiency, maintaining service excellence, managing cost control, and ensuring compliance across cross-dock, warehouse, and fleet operations.
Key Responsibilities:
Provide strategic leadership and direction for the LTL operation.
Drive performance metrics including on-time delivery, dock efficiency, cost per shipment, and claims ratio.
Oversee dispatch, linehaul, pickup & delivery, and cross-dock operations.
Develop and enforce standard operating procedures (SOPs) to ensure consistency, compliance, and safety.
Manage and support all terminal operations and warehouse personnel.
Collaborate with Sales, Customer Service, and Maintenance departments to ensure seamless end-to-end service.
Lead continuous improvement initiatives, including process optimization and technology integration (TMS, routing, telematics).
Ensure compliance with DOT regulations, OSHA standards, and company policies.
Analyze operational data to identify trends, opportunities, and risks.
Recruit, mentor, and develop high-performing operational teams.
Manage budgets, P&L statements, and cost-control strategies.
Qualifications:
Minimum of 5-10 years of progressive experience in transportation, logistics, or LTL operations.
Proven leadership experience managing multi-site or regional trucking operations.
Deep understanding of LTL pricing, freight handling, and network optimization.
Strong knowledge of DOT regulations, ELD compliance, and safety practices.
Experience with TMS, dispatch software, and transportation KPIs.
Excellent communication, analytical, and decision-making skills.
Ability to travel up to 10% as needed.
Senior Customer Operations Manager
Operations manager job in Philadelphia, PA
The **Senior Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
The salary range for this position is $65,000.00 annually
**What You'll Do:**
+ Oversee Customer Operations Managers and other customer operations employees
+ Manage daily customer operations, fleet availability, and revenue generation for the assigned function
+ Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolve customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
+ Conduct performance evaluations that are timely and constructive, where applicable
+ Participate in the recruiting process, as required
+ Provide management with various updates and indicators as requested
+ Remain current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Manager of Events and Dining Operations
Operations manager job in Philadelphia, PA
We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
The Manager of Event and Dining Operations, in support of the Director, will focus on upholding the museum's brand of excellence while ensuring the execution of visitor dining, hospitality, and events. The Manager shares an understanding of the logistics surrounding both internal and external events, and restaurant and café operations through a collaborative relationship with the food and beverage provider. In addition, they play a key role in ensuring the food and beverage experience complements and adds value to the full museum experience for the general visitors each day.
Specifically, you will:
Support internal event planners (i.e. - Advancement team) by ensuring smooth building operations by collaborating with internal service teams-such as facilities, security, AV, and retail-and submitting appropriate staffing requests, coordinating with the third-party food and beverage provider as necessary.
Provide day-of-event on-site execution support for internal events (and external events as needed)
As third-party vendor liaison (exclusive food and beverage provider, Constellation Culinary Group), assure successful integration with the museum in all aspects of facility rental and internal event operations.
Foster a positive, proactive, and collaborative working environment between the Operator (third party food vendor) and the museum including, but not limited to the following departments: marketing, development/membership, learning and engagement, visitor services, retail, finance, executive office, and facilities.
Assist as necessary to ensure that museum staff requests for internal catering are processed in an efficient, positive, and timely manner.
Regularly review and attend internal and external (facility rental) events, to assure that continuous excellent customer service, quality, and a high level of professionalism are maintained by Operator, museum team members, and external contractors providing services.
Ensure that facility rental and internal event operations are consistent with the Museum's mission and standards, particularly regarding sustainability and extraordinary visitor experience.
Provide support to the Operator and museum team, as needed to assure they can operate effectively within the museum and with minimal disruption to other Museum operations.
Facilitate the Museum approvals, as necessary, including menus, menu pricing, uniforms, signage, hours of operation, marketing materials, advertising, etc.
Coordinate the Operator interface with the museum's facilities department to ensure that Museum-owned buildings, equipment, fixtures, furnishings, and facilities are properly maintained and serviced.
Ensure that visitor feedback mechanisms are in place and are effective for all facility rental and internal event sales and operations and respond directly when appropriate on behalf of the museum.
Regularly review facility rental and internal events and operations, to assure that consistent services and a high level of professionalism are maintained by the Operator.
Oversee, and monitor the Operator's key performance metrics as it relates to visitor satisfaction in all areas, food and beverage quality and service standards, food safety and sanitation based on the Operator's contractual responsibilities and based on the museum standards. Use museum-developed evaluation instruments to determine results, corrective action, and continuous improvement.
Perform other duties as assigned.
Your background and experience include:
Bachelor's degree or equivalent experience, with specialization in business, hospitality, and/or food services management preferred.
Several (5) years of demonstrated successful experience in food services and/or the hospitality industry.
Several (5) years of demonstrated successful experience in managing weddings and events.
Understanding of and passion for the culinary and hospitality industry and providing an excellent guest experience.
Proven knowledge of retail restaurants, public dining, food and beverage catering of all types, facility rental and event management services, operational policies, vendor management, vendor/operator contracts, and budgeting and financial management.
Excellent leadership, organizational, communication, writing and interpersonal skills.
Excellent facilitation, collaboration, and negotiation skills.
Excellent skills with spreadsheet analysis and word processing software.
Position and Compensation Details
The salary for this position is $66,990.
This position is Full-Time, Exempt, and 35 hours per week.
This position is part of the AFSCME Local 397 bargaining unit.
This position reports to Chief Financial Officer
Physical requirements:
Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data.
Able to move items up to 30 pounds
Able to remain stationary for up to seven hours
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Institutional Requirements
Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences.
Maintains confidentiality.
Adheres to all museum protocols, procedures, rules, and policies.
Application Timeline
Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.
What We Offer
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:
Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores
We offer a comprehensive benefits package for employees including:
Medical, dental, and vision benefits
Fully paid short-term disability insurance, long-term disability insurance, and life insurance
Health savings or flexible spending account program
Retirement savings program with museum match
Paid vacation, personal days, sick days, and holidays
*Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure.
Auto-ApplyDirector of Operations
Operations manager job in Freehold, NJ
Director of Operations - ABA Centers of America
Freehold, NJ
Who We Are
We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence.
Our Origin Story
ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
Recognition & Awards
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
Inc. 5000 -5th Fastest-Growing Private Company in America
Financial Times - #1 on "The Americas' Fastest Growing Companies"
EY Entrepreneur Of The Year U.S. Overall
South Florida Business Journal's Top 100 Companies
Florida Trend Magazine's 500 Most Influential Business Leaders
Inc. Best in Business, Health Services
Leadership Opportunity
Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!
The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
What You'll Do
Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
Motivate and lead a high-performance clinical team
Act as lead "client-care officer" through direct contact with every client and stakeholder
Ensure proper training for team members
Verify adherence to the timely documentation process
Work with leadership to ensure compliance with accrediting and licensing bodies
Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
Oversee and manage the safety of employees and clients
Conduct tours of the facility as needed
Stay in communication with referral sources and families
Collaborate with leadership on compliance and quality assurance projects
Maintain weekly, monthly, and quarterly reports
Work with the clinical team to facilitate crisis intervention
Ensure adherence to medication policy and procedure
Work to reduce and minimize missed client services
Requirements
Bachelor's Degree or higher strongly preferred.
5+ years of experience in the Behavioral Health Industry preferred.
Knowledge of Accounting and Finance.
Knowledge of EMR/EHR and proper documentation.
Strong planning skills.
Leadership Experience
Benefits
Outstanding Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
Join our mission and help build the future with purpose!
ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.
Auto-ApplySenior Customer Operations Manager
Operations manager job in Philadelphia, PA
The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
The salary range for this position is $65,000.00 annually
What You'll Do:
* Oversee Customer Operations Managers and other customer operations employees
* Manage daily customer operations, fleet availability, and revenue generation for the assigned function
* Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolve customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
* Conduct performance evaluations that are timely and constructive, where applicable
* Participate in the recruiting process, as required
* Provide management with various updates and indicators as requested
* Remain current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders across multiple functions and locations
* Ability to influence
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
* Ability to drive process and organizational change.
* Ability to motivate teams and keep a positive attitude in a fast-paced environment.
* Ability to work under minimal supervision with a goal-oriented mindset.
* Ability to see the big picture and leverage critical thinking and decision-making skills.
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability.
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Director Field Construction Operations
Operations manager job in Conshohocken, PA
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
AAQ - Revenue Operations Director
Operations manager job in Camden, NJ
What you'll do:
Business Leadership
Develop, implement, and manage annual revenue plans to ensure business units deliver on targets.
Revenue development and expense management of all retail business units: gift shop, photo, and lessee sales.
Expense management of all front-of-house operating business units: guest services, guest experience/programming, safety, parking, and housekeeping.
Management of food & beverage profit and loss for concessions and catering with third-party business partner Aramark.
Provide ongoing monitoring and reporting of business unit performance and goal attainment. Recommend shifts in strategy and tactics to deliver on KPI goals and plan attainment consistently.
Oversight of third-party partners, managed by subordinates:
Front and back-of-house security, Sunstates Security
Landscaping and snow removal, Elite Landscaping
Housekeeping, Aramark
Parking, LAZ
Drive maximum revenue & profit potential through routine research and development of new revenue-generating concepts.
Engage in strategic planning, positioning the revenue and operations departments to contribute towards and support long-term property goals.
Bring a spirit of collaboration and service to the position, applying unique perspectives and insights to accomplish cross-functional objectives; cultivate opportunities for revenue growth and guest satisfaction from counterpart initiatives.
Partner with the executive revenue team and divisional revenue leaders at other Herschend Enterprises properties to champion and employ best practices.
Service Leadership
Model a spirit of guest advocacy, serving as an unbiased, empathetic representative for guests and their needs. Translate guest needs and wishes into business/service opportunities by identifying and manifesting solutions.
Deliver exceptional guest service, ensuring that service is friendly, prompt, informed, and exceeds customer expectations.
Cultivate and lead a team of “guest-first” professionals who are others-focused, warm, and welcoming, and inspire the Aquarium Team to “create memories worth repeating.”
What you'll bring:
Bachelor's Degree required in business or a related field.
Minimum of 10 years of progressive experience in hospitality, for-profit attractions, theme parks, museums, or sports franchises, with leadership, operations, and revenue/retail responsibilities.
Highly motivated with strong retail business acumen and exceptional leadership skills.
An entrepreneurial spirit able to find opportunities and leverage them for gain.
Ability to inspire and motivate property stakeholders towards a shared vision
Ability to accept feedback and sell ideas that will improve the business
Committed to the enjoyment of our guests, the success and development of our teams, and the collective good of the property.
Business leadership demonstrated through patience, kindness, trust, unselfishness, truthfulness, forgiveness, dedication, and humility.
Highly organized with strong verbal and written communication skills.
Ability to work one weekend day per week and holidays.
Ability to travel out-of-state two to three times per year for corporate meetings
Advanced Microsoft Excel skills and quick adoption of technology
Who You Are:
You strive for excellence in all you do and lead by example. You are friendly and communicate effectively with employees at all levels. You are excited about joining a company that operates as a team, working together to achieve shared goals.
What you'll get:
Base salary ranging from $115k-$125k with 25% annual bonus potential
Comprehensive benefits plan through Cigna
2 weeks' vacation, 1 week personal time, 1 week sick time, 8 paid holidays; all based on a full calendar year
401(k) with company match and Profit-Sharing Plan after 3 months of service
Day one access to fully funded tuition and tuition assistance programs through our GROW U program
Free admission and 24 General Admission tickets annually, to be used by family and friends
Complimentary tickets to local attractions when available
30% Discount in our Retail and Photo areas and in-house food vendors
Training and development
Special Requirements:
Successful completion of pre-employment background check
Allergies related to animals or plants, which might interfere with the ability to work, must be controlled by medications or protective equipment.
Ability to speak, read, and write effectively in English
Ability to operate a computer and keyboard
Ability to sit and stand for extended periods of time
About us:
As a Herschend Family Entertainment property, Adventure Aquarium is in the business of creating memories worth repeating by greatly exceeding guest expectations, serving others, creating emotional connections, and seeking constant improvement. Stewardship, guest satisfaction, and team member satisfaction are our core areas of focus. We aim to be a great place to work for great people by leading with patience, kindness, humility, respect, unselfishness, forgiveness, truthfulness, and trust. Together, we will create emotional connections that will last a lifetime!
Adventure Aquarium, A Herschend Family Entertainment Property, maintains a continuing policy of non-discrimination in employment. Herschend is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon race, color, sex, age, religion, national origin, gender identity, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring, promotions, demotions or transfers, layoffs, recalls, terminations, rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Director of Operations Fellow
Operations manager job in Camden, NJ
Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!
At Uncommon Schools, we know running exceptional schools takes more than great
instruction-it also takes exemplary operations! Uncommon Schools' operations leaders work
passionately to ensure that our faculty maximizes time and energy on student achievement.
They design, implement, and refine systems that anticipate the needs of the school community.
As service-oriented leaders, they tackle problems, share standard methodologies across
campuses, and respond to urgent needs. They partner to build an academic and cultural
environment that supports our ultimate goal: ensuring that every student will earn a college
degree.
The Director of Operations Fellow is a full-time position that prepares you to become a Director
of Operations (DOO) of an Uncommon school. As DOO, you will lead a school in partnership
with the Principal, working together to ensure your students receive an exemplary education.
The DOO Fellowship is based on a foundation of four core elements that are aligned to the
competencies of Uncommon leaders. Each element is designed to build Fellows' capacity
towards becoming effective DOOs. These include Professional Development, Experiential
Learning, Practical Application and Reflective Practice.
The DOO Fellowship typically lasts one year; however, the length of time will vary based on
open positions and DOO Fellow readiness. Fellows should expect to work in multiple locations
and gradespans within the region. Fellow placement is based on the region's needs as well as
Fellows' growth areas and matching them with host DOOs to best support their development.
Professional Development
All Fellows will attend a series of professional development workshops throughout the
Fellowship. The subject matter of these workshops is grounded in the leadership competencies
that DOOs are evaluated and developed on.
Experiential Learning
Feedback and coaching, especially when individualized, are critical tools that will support the
Fellow's growth as a leader. Fellows will engage in experiential learning activities, and receive
feedback targeted at their individualized areas of growth. Experiential learning activities include:
submission of weekly deliverables; on-site coaching with real-time feedback; and practice clinics
where fellows will engage in case studies, role plays, and problem solving exercises.
Practical Application
Fellows are placed at an existing Uncommon school and serve as full-time members of the
school's operations team. They engage in operations work at their host school, tackle school or
regional-based operations projects, and conduct observations and analysis of operational
systems. Fellows are responsible for completing a variety of pre-determined deliverables that
expose them to all of the key components of DOO work. Practical application includes an
Immersion in which the Fellow acts as DOO in place of their host DOO for 4-6 weeks. During
this time, their host DOO is offsite and the Fellow is acting DOO and co-leads the school
alongside the Principal.
Reflective Discourse
The Fellowship will create space at in-person sessions for reflective discourse, so that Fellows
can learn from their own experiences and those of others in the cohort. Fellows will also be
supported in developing a reflective practice, where they will codify their learning through written
reflections and create plans to make their growth and development actionable.
* Passionate commitment to the mission of Uncommon Schools;
* Passionate commitment to improve the minds, characters, and lives of students both in and out of school;
* Ability to strategically manage and prioritize time and tasks effectively to fully meet the needs of their school, with a lens towards systems thinking;
* Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed;
* Comfort with managing ambiguous situations and moving to clarity/solution;
* Ability to learn something new and/or "do what it takes" to ensure the school receives high-quality operations despite obstacles;
* Proactive, strategic problem-solver who is able to work successfully in a fast-paced environment, often while balancing competing priorities;
* High-quality communication and relationship-building skills with multiple partners including teachers, students, families, vendors, and colleagues;
* Ability to have difficult conversations in a respectful manner;
* Excellent computer skills, including Microsoft Office, Word, Excel and Access;
* Dedication to self-reflection and continual professional growth; approaches every experience as a chance to learn and grow and understands that introspection and the outward expression of that learning is essential to leadership;
* School-based or other educational experience preferred;
* Required experience:
* 4 or more years of work experience;
* At least 1 year of experience in operations leadership (experience in K-12 school operations is preferred)
* At least 1 year of experience coaching, leading, and/or managing others (e.g., Special Projects Manager, Associate Director of Operations, Instructional Leader, or other equivalent experience);
* Project planning experience, with proven ability to see large projects through to completion;
* A Bachelor's degree.
Our people are what make us Uncommon. Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.
Compensation
Compensation for this role is between $101,000 to $107,100. Most candidates who meet job description requirements will receive an offer of $101,000.
Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools.
Benefits
* Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer).
* Extensive, best-in-class training and development
* Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA)
* Financial Planning
* New Jersey Pension program
* Paid leave of absence options (parental, medical, disability, etc.)
* Mental health and counseling support + wellness benefits
* A detailed list of all benefits is located HERE.
At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.
As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.
Director of Operations Fellow
Operations manager job in Camden, NJ
Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!
At Uncommon Schools, we know running exceptional schools takes more than great
instruction-it also takes exemplary operations! Uncommon Schools' operations leaders work
passionately to ensure that our faculty maximizes time and energy on student achievement.
They design, implement, and refine systems that anticipate the needs of the school community.
As service-oriented leaders, they tackle problems, share standard methodologies across
campuses, and respond to urgent needs. They partner to build an academic and cultural
environment that supports our ultimate goal: ensuring that every student will earn a college
degree.
The Director of Operations Fellow is a full-time position that prepares you to become a Director
of Operations (DOO) of an Uncommon school. As DOO, you will lead a school in partnership
with the Principal, working together to ensure your students receive an exemplary education.
The DOO Fellowship is based on a foundation of four core elements that are aligned to the
competencies of Uncommon leaders. Each element is designed to build Fellows' capacity
towards becoming effective DOOs. These include Professional Development, Experiential
Learning, Practical Application and Reflective Practice.
The DOO Fellowship typically lasts one year; however, the length of time will vary based on
open positions and DOO Fellow readiness. Fellows should expect to work in multiple locations
and gradespans within the region. Fellow placement is based on the region's needs as well as
Fellows' growth areas and matching them with host DOOs to best support their development.
Professional Development
All Fellows will attend a series of professional development workshops throughout the
Fellowship. The subject matter of these workshops is grounded in the leadership competencies
that DOOs are evaluated and developed on.
Experiential Learning
Feedback and coaching, especially when individualized, are critical tools that will support the
Fellow's growth as a leader. Fellows will engage in experiential learning activities, and receive
feedback targeted at their individualized areas of growth. Experiential learning activities include:
submission of weekly deliverables; on-site coaching with real-time feedback; and practice clinics
where fellows will engage in case studies, role plays, and problem solving exercises.
Practical Application
Fellows are placed at an existing Uncommon school and serve as full-time members of the
school's operations team. They engage in operations work at their host school, tackle school or
regional-based operations projects, and conduct observations and analysis of operational
systems. Fellows are responsible for completing a variety of pre-determined deliverables that
expose them to all of the key components of DOO work. Practical application includes an
Immersion in which the Fellow acts as DOO in place of their host DOO for 4-6 weeks. During
this time, their host DOO is offsite and the Fellow is acting DOO and co-leads the school
alongside the Principal.
Reflective Discourse
The Fellowship will create space at in-person sessions for reflective discourse, so that Fellows
can learn from their own experiences and those of others in the cohort. Fellows will also be
supported in developing a reflective practice, where they will codify their learning through written
reflections and create plans to make their growth and development actionable.
Qualifications
Passionate commitment to the mission of Uncommon Schools;
Passionate commitment to improve the minds, characters, and lives of students both in and out of school;
Ability to strategically manage and prioritize time and tasks effectively to fully meet the needs of their school, with a lens towards systems thinking;
Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed;
Comfort with managing ambiguous situations and moving to clarity/solution;
Ability to learn something new and/or “do what it takes” to ensure the school receives high-quality operations despite obstacles;
Proactive, strategic problem-solver who is able to work successfully in a fast-paced environment, often while balancing competing priorities;
High-quality communication and relationship-building skills with multiple partners including teachers, students, families, vendors, and colleagues;
Ability to have difficult conversations in a respectful manner;
Excellent computer skills, including Microsoft Office, Word, Excel and Access;
Dedication to self-reflection and continual professional growth; approaches every experience as a chance to learn and grow and understands that introspection and the outward expression of that learning is essential to leadership;
School-based or other educational experience preferred;
Required experience:
4 or more years of work experience;
At least 1 year of experience in operations leadership (experience in K-12 school operations is preferred)
At least 1 year of experience coaching, leading, and/or managing others (e.g., Special Projects Manager, Associate Director of Operations, Instructional Leader, or other equivalent experience);
Project planning experience, with proven ability to see large projects through to completion;
A Bachelor's degree.
Additional Information
Our people are what make us Uncommon. Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.
Compensation
Compensation for this role is between $101,000 to $107,100. Most candidates who meet job description requirements will receive an offer of $101,000.
Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools.
Benefits
Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer).
Extensive, best-in-class training and development
Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA)
Financial Planning
New Jersey Pension program
Paid leave of absence options (parental, medical, disability, etc.)
Mental health and counseling support + wellness benefits
*A detailed list of all benefits is located HERE.
At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.
As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.
26-27 Director of School Operations
Operations manager job in Camden, NJ
KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate over 7,738 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.
By 2025, KIPP New Jersey will have fifteen schools in Newark and seven in Camden providing a world-class education to over 11,600 students. To learn more, visit ***************
Job Description
We anticipate beginning interviews in mid-to-late January 2026 and the full process concluding by March 2026, with July 2026 start dates. Applications received after January will be considered on a rolling, and as-needed basis.
Role Overview:
The Director of School Operations (DSO) is the leader of operations. The DSO manages and is responsible for all non-instructional systems and staff in the building. The DSO Fellowship prepares operations leaders to step into the Director of School Operations role. In addition to working with a current Director of School Operations, Fellows get support through weekly professional development and support from regional operations leads.
The core components of the role(s) are:
People Management
Manage the school operations staff and all other school support workers on the operations team
Implement and execute a performance management system for direct reports
Conduct weekly individual meetings and team meetings
Provide professional development
Finance and Purchasing
Support management of the school's budget
Oversee purchasing for the school
Academic Support Operations
Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and/or teaching staff
Student Recruitment / Enrollment
Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates
Plan events and outreach to families
Establish partnerships with local businesses and organizations
Technology
Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students, and staff have access to the technology they need
Plan any technology-related enhancements or additional purchases for the subsequent school year
Facilities
Oversee the day-to-day operations of facilities and maintain a beautiful school
Vendor Management
Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers
Nutrition Program
Manage partnership with Food Service Management Company to ensure the meal program meets the school's expectations
Compliance
Ensure school-wide compliance with health and safety laws
Ensure onboarding requirements for new staff members are completed
Comply with any city and state education mandates
Comply with all federal and state workplace regulations
School Operations
Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance
Qualifications
Must Haves:
Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets
Database management and reporting
Strong written and oral communication skills
Strong interpersonal skills
Strong organization skills and meticulous attention to detail
Superb customer service skills and love and support for families and children
Demonstrated ability to work with a team on collaborative projects
Ability to remain calm and solutions-oriented in high-stress situations
Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful
Ability to proactively problem solve; anticipate challenges before they occur
Ability to identify inefficiencies and generate creative solutions
Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity
Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor
Ability to work evenings and weekends
Nice-to-Haves:
Bilingual in English and Spanish is a plus
Previous experience in a customer service-oriented role
Previous experience in an educational or non-profit setting
Additional Information
Compensation & Benefits
KIPP Team & Family offers a market-competitive salary range starting at $97,000 for a DSO Fellow, and $107,000-$117,000 for a DSO and may increase based on experience. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions.
In addition to a competitive salary, we a generous benefits package including, but not limited to, the following:
Robust benefits that include medical, dental, and vision
Optional participation in the KIPP NJ 403b retirement plan, including matching contributions
A school-issued laptop
Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break
Up to 12 weeks 100% parental leave for primary caregivers
Employer paid life insurance
Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity
Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose.
#LI-NJ
Director, Business Operations - Transactional
Operations manager job in Philadelphia, PA
The Director of Business Operations - Transactional, is responsible for leading the provision of financial and operational support for our transactional legal practices, including the Business Law and Intellectual Property departments and our Ancillary Business Units. The Director will lead the Business Operations team which is the main liaison between Finance and the legal practices, and is responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Chief Financial Officer, and will have managerial responsibilities.
12+ years of financial experience, preferably in a law firm or professional services environment.
Bachelor's Degree is required (Finance, Accounting, or Business); MBA or related Master's degree preferred.
Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates.
Strong financial planning and analysis background is required.
Previous experience in law firm business operations is highly preferred.
Lead Business Operations team in providing financial oversight for legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics to assist practices in meeting firm expectations.
Partner with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met.
Partner with Data Analysis and Financial Planning & Analysis teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting.
Partner with Director of Pricing & Profitability to leverage profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy.
Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc.
Provide oversight, leadership and mentoring to Business Operations team to develop team members' skills and abilities for furthering the team's mission.
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