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  • Crops Operation Manager

    Kreher Family Farms/Kreher's Farm Fresh Eggs

    Operations manager job in Clarence, NY

    The Crop Operations Manager oversees all field labor, packing operations, inventory control, for both organic and conventional crop production. This role leads H2A and with oversight, manages end-to-end packing and shipping workflow, and supports key crop production activities from land preparation through harvest. This role will assist with operational efficiency, product quality, compliance, and timely execution across all stages of production while contributing to long-term crop planning and continuous improvement. JOB RESPONSIBILTIES Strategic and tactical work for which this position is accountable: Leadership & Workforce Management Manage, schedule, and supervise H2A employees on the field/packing teams to ensure efficient daily operations. Collaborate with the Director of Crop Operations to align labor and resource planning with ideal weather and crop conditions for timely task completion. Provide training, coaching, and performance feedback to staff on proper agricultural, harvesting, packing, and safety practices. Ensure compliance with company policies, food safety standards, and regulatory requirements. Crop Production Oversight Manage and coordinate land preparation activities including tilling, cultivating, and related pre-planting functions. Oversee planting procedures and collaborate with Crops team members to ensure optimal planting timing and technique. Monitor weed control programs, crop health, and field conditions; communicate findings to Crops Technician. Maintain accurate crop production and field activity records. Harvest, Packing & Inventory Management Work with the Director of Specialty Crops to assist with the planning and execution of harvesting operations, ensuring product quality standards are met. Oversee the full packing operation for organic and conventional crops, ensuring accuracy, quality, and throughput. Manage the inventory control process, including accurate receiving, tracking, reconciliation, and reporting through the inventory management system. Logistics & Transportation Coordination Manage all shipping and receiving activities to ensure timely, efficient product movement and proper documentation. Manage truck loading schedules and oversee loading operations, ensuring proper reefer temperatures and compliance with customer requirements. Coordinate trucking activities during harvest to support timely product movement and maintain quality. Maintain a valid CDL-A license and provide transportation support as needed. Strategic Planning & Continuous Improvement Contribute to crop rotation planning, seed selection, and seasonal crop strategies using field expertise and operational insight. Work with Director of Specialty Crops to develop and implement process improvements in field operations, packing workflow, inventory controls, and labor efficiency. Serve as a key partner in shaping operational planning, resource allocation, and long-term crop production improvement. Other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Capabilities and traits essential to perform satisfactorily Strong knowledge of crop production practices including tilling, planting, land preparation, and harvesting. Familiarity with a variety of crop types and regional agronomic practices. Experience managing packing operations, logistics, and inventory management systems. Strong attention to detail and ability to maintain accurate records. Valid driver's license required; CDL-A license preferred (or willingness to obtain). Ability to work outdoors in varying weather conditions and lift up to 50 lbs. Agricultural equipment operation; knowledge of crop technological tools. Must be familiar with troubleshooting equipment/process problems and proposing solutions. Strong communication, organizational skills, leadership, and collaboration skills. Ability to work long hours during peak seasons and perform physical tasks outdoors.
    $79k-127k yearly est. 4d ago
  • Community Operations Director - Region 2 (Market Cluster 2 - NY Community 6, 7, 8)

    Senior Medical Officer (Physician) In Atlanta, Georgia 4.5company rating

    Operations manager job in Buffalo, NY

    This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise. Dyad partner to the CMD bringing together operational and clinical excellence to lead the community. Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements Document operational policies and procedures Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments Understand and foresee enterprise/company implications of subtle detail changes Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers. For P&L, remains consulted and informed and is responsible for executing against the goals and targets. Job Requirements Required Qualifications: Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred) Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills. Physical and Mental Requirements - Ability to lift up to 20 lbs. - Ability to stand/sit for extended periods. - Visual acuity and fine motor skills. - Ability to travel to locations as needed. Travel: up to 25% required (overnight) Work Environment: Hybrid Pay Range: $124,000-$195,300 Bonus: 20% Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
    $124k-195.3k yearly Auto-Apply 48d ago
  • Vice President, Operations & Procurement

    Curbell 3.2company rating

    Operations manager job in Orchard Park, NY

    Essential Functions * Leadership - Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention) * Strategic Direction - Develop, recommend, and implement strategic business and operational plans to consistently meet short and long-term profit and return-on assets expectations while building a strong operational foundation. Research, develop, recommend, and implement strategic product sourcing options. Manage FICO, SIS costs to ensure a sustainable and competitive cost position on key inventory items. Establish systems, processes, and procedures for overall procurement activities including material requirement planning and its effective execution. Play a key role in supporting the consistent business growth by facilitating and achieving optimal geographic coverage, consistent on-time delivery performance, effective production planning, efficient asset utilization, consistent price support, vendor selection, long-term COE planning, efficient inventory level strategies, and relevant process improvement and standardization initiatives (Lean Culture). In conjunction with branch and corporate ERP teams, identify operational “best business practices” that are compatible with the S.A.P. operating platform. Support, implement, build on, and maintain the key compliance programs including ISO 9001:2000, AS9100, ITAR, etc. at the relevant locations in the company as required by the business needs. * Optimize our supply chain network and daily operational activities for strong geographic coverage, maximum efficiency, and throughput with modern distribution systems (relevant productivity, automation, new technology initiatives). Responsible for the vendor relationship, purchasing processes, and rebate maximization along with oversight of freight including negotiation and management of both contracts and carriers. * Asset Management - Achieve and maintain efficient utilization of Curbell Operational assets - both equipment and facilities. Maintain and manage a saleable and accurate (locations and perpetual) state of inventory while optimizing COE concepts to improve earn & turn ratios. Ensure effective, timely, and consistent cycle counts & audited physical inventory practice in alignment with existing procedures. Identify opportunities to develop, recommend, and implement new methods and procedures for consistently optimizing material yields, and effectively train warehouse personnel on those new methods and procedures. * Work jointly with Regional Directors, Marketing, Operations, and Business Development on bringing a consistent message to the field related to both organizational and operational strategic directions. Assist with the implementation of marketing programs, market strategies, and other related company initiatives including long-term geographic and capability expansion objectives. (Examples include: Acquisitions - due diligence and integration, Green field expansion, new product offerings, new market segment developments). In addition, lead efforts to develop, recommend, implement, and maintain a recycling program that supports Curbell's sustainability initiatives. Performs other duties as assigned.
    $126k-168k yearly est. 60d+ ago
  • Vice President of Operations

    Myreview.App

    Operations manager job in Amherst, NY

    The Vice President of Operations is a high level executive at MyReview.app. The VP of Operations will be responsible for running our Operations Department.
    $133k-224k yearly est. 60d+ ago
  • Financial Services - Customer Tax Operations and Reporting - Tax Services Manager-EDGE

    EY Studio+ Nederland

    Operations manager job in Akron, NY

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitasking and project management capability Creative problem solving, strong critical thinking Ability to drive success as both an individual contributor and team member. To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 5 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
    $122.6k-212.8k yearly 60d+ ago
  • Community Operations Director - Region 2 (Market Cluster 2 - NY Community 6, 7, 8)

    Wellbe Senior Medical

    Operations manager job in Buffalo, NY

    This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise. Dyad partner to the CMD bringing together operational and clinical excellence to lead the community. Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements Document operational policies and procedures Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments Understand and foresee enterprise/company implications of subtle detail changes Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers. For P&L, remains consulted and informed and is responsible for executing against the goals and targets. Job Requirements Required Qualifications: Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred) Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills. Physical and Mental Requirements - Ability to lift up to 20 lbs. - Ability to stand/sit for extended periods. - Visual acuity and fine motor skills. - Ability to travel to locations as needed. Travel: up to 25% required (overnight) Work Environment: Hybrid Pay Range: $124,000-$195,300 Bonus: 20% Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
    $124k-195.3k yearly Auto-Apply 31d ago
  • Commercial Operations Manager

    Pine Pharmaceuticals

    Operations manager job in Tonawanda, NY

    The Commercial Operations Manager plays a critical role in driving Pine Pharmaceuticals' commercial effectiveness through business intelligence, customer insights, and operational excellence. This position converts data into clear strategies that support sales, marketing, and support performance, improve forecasting and inventory alignment, and enhance overall customer experience. In addition to leading our commercial analytics initiatives, this role manages the customer support and service team, ensuring exceptional service delivery that strengthens long-term partnerships with hospitals, surgery centers, and specialty practices. Essential Functions: Business Intelligence & Reporting Develop and maintain customer insights strategies, reports, dashboards, and tracking systems using PowerBI, SQL, Metabase and data from ERP (Infor) and CRM (HubSpot) platforms Build internal reports that measure a variety of company performance KPIs including customer retention and churn, sales growth and pipeline performance, and more Analyze customer buying patterns, sales trends, and market signals to inform inventory planning, product strategy, and commercial prioritization Partner with sales, marketing, and operations leadership to integrate insights into campaigns, forecasting models, and customer acquisition strategies Commercial Operations & Data Stewardship Collaborate with operational teams to improve production planning, driving forecasting accuracy and inventory alignment through customer insights and data analysis Ensure database integrity and implement best practices that enhance service quality, data accuracy, and compliance with FDA and cGMP standards Evaluate and implement business intelligence and customer service technologies to streamline workflows and improve efficiency Document standard operating procedures, drive process improvements, and lead change management initiatives across commercial functions Customer Service Leadership Lead, manage, and mentor the customer service and order entry team, including hiring, training, coaching, and performance evaluation Oversee resolution of escalated customer inquiries and complex account issues while ensuring timely, professional communication Build and maintain strong relationships with key accounts and support customer communications for operational updates, product launches, and policy changes Produce professional customer-facing reports, correspondence, and service documentation Education and Experience: Bachelor's degree in Business, Economics, Analytics, or related field; Master's degree preferred 5 or more years of experience in operations, analytics, commercial operations, or similar roles Experience with data analytics, business intelligence, or customer insights in a healthcare or pharmaceutical environment is strongly preferred Knowledge, Skills and Abilities: Advanced Excel proficiency and experience with BI tools (required) Strong SQL skills for data extraction, transformation, and reporting (required) Experience with ERP systems (such as Infor) and CRM platforms (HubSpot, Salesforce) Ability to identify opportunities for AI-driven improvements in reporting and service workflows Strong analytical and problem solving skills with the ability to interpret complex sales, customer, and market data Excellent communication skills with the ability to present insights to senior leadership in clear, actionable formats Strong interpersonal skills and the ability to build positive relationships with cross functional teams and external partners Highly self-driven with the ability to manage competing priorities in a fast-paced environment Strong time management and project management abilities with a track record of delivering on deadlines Understanding of healthcare, pharmaceuticals, or sterile compounded products with a willingness to deepen industry knowledge Commitment to Pine Pharmaceuticals' core values and a proactive approach to continuous improvement
    $79k-126k yearly est. 8d ago
  • Mortgage Operations Manager II

    Manufacturers and Traders Trust

    Operations manager job in Williamsville, NY

    Manage a Mortgage/Consumer Lending department by overseeing a staff of supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures. Oversee a staff 15+ employees including supervisors and operations managers to ensure efficient day-to-day operations. Primary Responsibilities: Manage either a department or a major unit of a large department which encompasses either a single major business / function or multiple functions ensuring operational efficiency and targeted results are met. Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned department. Plan and implement new methods and procedures to make daily operations more efficient. Implement recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff. Contribute to strategic planning and short-term initiatives. Responsible for department contingency planning and regulatory compliance. Responsible for providing the lead on multiple projects at the department or division level. May represent the department on outside projects. Support annual budget process and is financially accountable for department/unit. Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Oversees training and development of direct reports. Scope of Responsibilities: The position is responsible for the day to day and strategic direction of the department and requires knowledge of business, applicable regulations and affiliated technology. The position works with uncertainty with discretionary solutions, possesses moderate risk to organization. Supervisory/ Managerial Responsibilities: Responsible for multiple direct reports at both a supervisor and / or operations manager level. Oversee a department of 15+ employees. Education and Experience Required: Bachelors Degree, OR in lieu of degree, Four to five years relevant experience. Minimum four years operations experience. Minimum four years supervisory/management experience. Education and Experience Preferred: Masters Degree preferred. #LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationWilliamsville, New York, United States of America
    $74.6k-124.4k yearly Auto-Apply 32d ago
  • Operations Manager

    Acqua Restaurant and Banquets

    Operations manager job in Buffalo, NY

    What You'll Do We are currently seeking a ambitious, dynamic, self motivated Operations Manager to provide guests with friendly and professional service, excellent food quality, upscale service and consistency of execution in an attractive, well-maintained environment. As an Operations Manager, you are responsible for the day to day operations as well as the developing and overseeing of an annual marketing plans to penetrate new sales opportunities and company growth. Responsibilities to include: Achieve budgeted revenues and expenses and improve profitability Monitor budgets in all areas of cost control with consistent focus on cost of inventory, sales, and payroll. Increase level of guest happiness by delivery of an outstanding product and service. Direct the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Working with the Executive Chef to provide and ensure excellent quality and presentation of all foods Provide direct oversight of the property-wide Banquet and Catering operations. Collaborate with Catering Sales Team to review sales goals and marketing strategies. Directly lead all aspects of banquet operations including developing and maintaining managerial and captain oversight of all operations. Review and approve all menus and pricing for banquet/catering. Ensure the timely set up of all Banquets' venues according to the service settings and as outlined in the function sheets Ensure that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position. Develop a selection and pricing strategy for all liquors and wines, and supervise their procurement. Ongoing maintenance of the physical asset of all properties Follow all Health and Safety regulations. Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve. Delegate logistics supports ie: contracted outside work force, food and beverage supplies, operating equipment, transfer or food and equipment., What You Bring Minimum 3 years' experience as a Banquet Manager or Director of Food and Beverage. Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, PL management. Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity. Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance. Ability to multitask and manage events taking place at multiple properties Effective in communication Computer literate Must have own transportation Ability to work weekends.
    $79k-126k yearly est. 60d+ ago
  • Director of Operations

    BTB Ventures LLC

    Operations manager job in Buffalo, NY

    Description: Why 7 Brew? Because We Invest in YOU! - Must live in the Buffalo Metro Area At 7 Brew, it's more than coffee-it's about brewing smiles one cup at a time. We're built on kindness, connection, and community, and every guest interaction is an opportunity to make someone's day brighter. Brewtopia, a passionate franchise group, is proud to bring the bold energy of 7 Brew to Southeast Michigan. With proven success in quick-service restaurants, we're dedicated to operational excellence, people-first leadership, and a high-energy drive-thru experience that stands out. We're looking for a high-energy, people-first Director of Operations to lead our drive-thru coffee operations. This is a unique opportunity to shape the culture, systems, and guest experience from the ground up-and to grow with us as we expand. OUR VALUES Strive for Excellence - We raise the bar ev ery day. Elevate Others - We build people up. Results Driven - We focus on impact. Visionary - We dream big and lead with purpose. Exceed Expectations - We go beyond what's expected. WHAT WE OFFER Competitive Salary: $125,000 base per year Performance Bonus: 15% target, tied to KPIs and company performance Comprehensive Benefits: Health insurance, 401K with competitive match, generous PTO Car Allowance: Up to $500 /month Cellphone Stipend: Up to $25 a pay Growth & Learning: Clear development plans and a culture of continuous improvement More Than Coffee: Infused energy drinks, Italian sodas, smoothies, teas, and more! Requirements: ESSENTIAL FUNCTIONS The Director of Operations ensures consistency, quality, and efficiency across all locations-protecting the brand and growing guest loyalty. This role optimizes profitability, develops strong leaders, and executes strategic growth initiatives with relentless focus on the guest. Operations & Guest Experience: Oversee day-to-day operations across multiple drive-thru shops, ensuring speed of service, drink quality, food safety, cleanliness, and brand consistency. Team Leadership & Development: Lead, mentor, and develop Regional Leaders and General Managers, fostering a culture of accountability, recognition, and continuous growth. Financial Management & Strategic Growth: Own the P&L, manage labor and COGS, drive sales and flow-through, and collaborate with leadership to execute growth strategies and support new shop openings. RESPONSIBILITIES Drive Growth & Profitability: Regularly review and adjust the budget and financial reports to ensure cost goals are met. Implement strategies to optimize labor, track performance against financial goals, and ensure key profit-driving actions are executed in a timely manner. Ensure Operational Excellence: Conduct daily operational reviews to ensure adherence to brand standards. Regularly assess performance metrics, respond to customer feedback, and implement action plans to improve service quality. Lead & Develop Teams: Hold weekly one-on-one coaching sessions with Regional Managers, ensuring consistent training and development. Work with HR and other departments to fill staffing gaps quickly and develop training programs that align with business needs. Foster Guest Satisfaction & Compliance: Address and resolve guest concerns within 24 hours, ensuring that guest satisfaction is prioritized. Collaborate & Align: Actively participate in weekly leadership meetings, contribute to discussions, and align team goals with corporate objectives. Share progress updates and ensure all team members are informed and working toward shared priorities. Culture Keeper: Foster a recognition culture, coach privately and praise publicly, and promote healthy competition and collaboration across locations. ESSENTIAL SKILLS & QUALIFICATIONS Leadership & Team Management: Proven ability to build, coach, and scale high-performing multi-unit teams Financial Acumen: Budgeting, P&L ownership, labor modeling, KPI-driven decisions Operational Excellence: Multi-unit drive-thru/QSR expertise with a bias for speed, quality, and safety Problem-Solving and Decision-Making: Data-driven, resourceful, and decisive in a fast-paced environment Communication: Clear, candid communicator across shop, field, and corporate partners Customer Focus: Passion for delivering exceptional guest experiences consistently Strategic Planning & Execution: Translate goals into disciplined, scalable routines Compliance & Safety: Knowledge of health, safety, and regulatory standards Technology Proficiency: POS/back-office, labor scheduling, spreadsheets/dashboards EDUCATION & EXPERIENCE Multi-unit leadership in QSR/coffee/drive-thru; ideally 2+ years in a director-level role Bachelor's in business management, Hospitality, or related field is a plus PHYSICAL AND TIME REQUIREMENTS General Mobility: Sit, stand, bend, and move for extended periods during meetings, presentations, or line work Manual Dexterity: Proficiency in typing and using office equipment such as computers, printers, and phones Visual and Auditory Acuity: Ability to read printed and digital documents; clear hearing for communication Lifting and Carrying: Ability to lift and carry items weighing up to 50 pounds Travel: Frequent travel to multiple locations (>75%) TIME REQUIREMENT Availability to primarily work during areas of business growth, including nights and weekends. Ready to bring the brew and bring your best? Join the Brewtopia movement today! If you're ready for an epic, energetic, and rewarding journey, we'd love to have you on the crew. But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential! Survey Link: *************************************************** Disclaimer This job description outlines the general responsibilities and expectations of the role. It is not an exhaustive list of all duties, skills, or requirements. We are an Equal Opportunity Employer. All applicants will be considered fairly and without discrimination based on race, color, religion, sex, age, national origin, disability, genetic information, or any other protected status. Hiring decisions are made solely on job-related qualifications and business needs.
    $125k yearly 17d ago
  • Manager, Operations II

    Calderys Career Opportunities

    Operations manager job in Niagara Falls, NY

    HWI has a fantastic opportunity to join our Operations Team as a Manager, Operations II. For the Manager, Operations II, the safety and health of employees takes precedence over any other duties of this position. The Manager, Operations II is responsible for the daily production and maintenance functions of plant operations. This includes the installation and maintenance of equipment, creating and maintaining training programs for employees including Standard Operating Procedures (SOP's), managing the daily work flow and implementing maintenance programs, and insuring adequate spare parts levels are maintained. Responsibilities Supervising production technicians, maintenance technicians and production team leaders to ensure that machines and people meet daily goals for safety, quality and production; Driving the optimization of production throughput/outputs and product quality Driving continuous improvement initiatives and projects through application of lean 6 Sigma, building and sustaining a strong foundation: 5S, problem Solving, KPI, visual Management, Managerial Practice, coordinating root cause investigations of production incidents and operational failures to identify mitigations, resolutions, and responses in a timely manner. Developing and sustaining maintenance systems applying TPM principle and ensuring maintenance tasks (planned, PM and unplanned) are performed promptly and on-time Leading, developing, coaching and evaluating Operations Team; working with management peers help develop and maintain a positive work environment for all employees. Reporting out on key performance indicators (KPIs) and implementing actions to continuously improve them (OEE, Productivity, Quality, Adherence to Plan) Delivering targeted costs and propose plan to optimize both variable and direct costs Requirements Requires B.S. in Engineering, preferably Chemical or Mechanical, or Operations Management or substantial equivalent experience Requires interpersonal skills in dealing with employees and customers, mechanical aptitude. Extensive knowledge and leadership in the principles and practice of Lean, Six Sigma, continuous improvement models; participated in related improvement projects Good practice and knowledge of ERP (Oracle preferred) Strong team player with the ability to teach others (coaching) and communicate effectively with all levels of the organization Ten (10) years' experience in Batch manufacturing, high SKU, low volume, supplying a distribution network Requires five (5) to seven (7) years of multiple shift production management experience including operations, service, maintenance and management functions. Practical experience implementing and sustaining Operational Excellence Programs: Lean Manufacturing, 6 Sigma, TPM Strong technical background and experience in implementing maintenance system Previous Experience in New equipment start up and factory scale up Physical and Environmental Requirements Physical Activity: Requires more than 2/3 of time talking or hearing; 1/3 to 2/3 of time standing, walking and / or sitting; and less than 1/3 of time using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling; and/or tasting/smelling. Lifting: Requires lifting sometimes in excess of 100 pounds less than 1/3 of time. Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus. Environment: Requires 1/3 to 2/3 of time working near moving mechanical parts and less than 1/3 of time exposed to fumes or airborne particles, working with explosives, in an office setting, working in high, precarious places, exposed to outdoor weather, extreme heat, vibration, and/or the risk of electrical shock. Noise: Requires exposure to moderate noise
    $79k-126k yearly est. Auto-Apply 60d+ ago
  • Lending Operations Manager

    Cornerstone Community Federal Credit Union 3.3company rating

    Operations manager job in Lockport, NY

    The Lending Operations Manager oversees the underwriting/processing department, ensuring timely, efficient, accurate, and compliant evaluation of loan applications. This role involves managing underwriting staff, establishing credit policies and procedures, analyzing loan risk, and maintaining adherence to regulatory and organizational standards. The ideal candidate has strong leadership, analytical, and decision-making skills with a deep understanding of lending practices and risk management. In addition, this role will assist in any special lending projects and initiatives including product development, ancillary product oversight and administration of the loan origination system. This position requires the ability to work during the branch hours of operation, including Fridays and some Saturdays with additional time as required to fulfill responsibilities. Additionally, this position is required to represent the Credit Union in the community at events and volunteer functions when possible. Essential Duties and Responsibilities: Leadership & Management Lead, train, and mentor a team of loan underwriters, processors and support staff. Establish and monitor performance, productivity metrics, and quality standards for the processing and underwriting team. Oversee daily processing and underwriting operations to ensure timely processing, accurate documentation, and consistent application of credit policies. Assist with pipeline management. Drive continuous process improvement initiatives to enhance efficiency, reduce errors, and optimize team performance. Assist in supporting the e-branch as necessary including but not limited to phone system management, member service, card services, lending and escalations Underwriting & Risk Assessment Review and approve high-value or complex loan applications within assigned authority limits. Conduct and track management reviews, exception reviews and declination reviews to ensure sound lending decisions. Analyze applicant financial data, credit reports, collateral, and loan structures to assess risk and ensure portfolio quality. Maintain sound credit decisions that balance growth objectives with portfolio quality. Develop, implement, and refine underwriting policies, procedures, and risk tolerance frameworks in partnership with the Finance Team. Identify trends and emerging risks within the portfolio and make recommendations to mitigate potential losses. Compliance & Quality Assurance Ensure compliance with all applicable federal, state, and organizational lending regulations (e.g., ECOA, HMDA, Fair Lending, CFPB, etc.). Conduct audits and quality control reviews to ensure underwriting integrity and identify areas for improvement. Partner with Compliance and Human Resources to maintain regulatory readiness and adherence to organizational policies. Cross-Functional Collaboration Collaborate with Retail to streamline loan processes and improve member experience. Provide expert guidance and training to lenders and other stakeholders regarding underwriting standards and credit risk. Support new product development and system enhancements with underwriting insights and recommendations. This includes support with ancillary product training and development. Assist originator and processers with booking errors or discrepancies. Serve as backup to the Director of Real Estate and Loan Servicing and Member Resolutions Act as a liaison between the underwriting team and senior leadership to communicate challenges, opportunities, and performance metrics. Strategic Leadership Contribute to long-term strategic planning and portfolio growth initiatives through insights on lending trends and risk management. Promote a culture of innovation and operational excellence within the underwriting and processing functions. Lead special projects or initiatives assigned by senior leadership. Knowledge, Skills and Abilities: Possess thorough knowledge of Credit Union Lending and Collections Policies, Procedures and Products. Experience in training and motivating a team and must understand the requirements of regulatory bodies and know the proper administrative, documentation, and servicing procedures. Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. Ability to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc. Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members, and vendors. Solid organizational, management and team-building skills. Demonstrated ability negotiating complex agreements to achieve the best outcome for the organization. Experienced in engaging, collaborating, and building trust amongst internal, external, and prospective members. Maintain strict confidentiality and professionalism when dealing with sensitive credit union issues. Ability to work closely with a variety of personalities and maintain calm under pressure. Discreet, able to handle confidential and proprietary information appropriately. High level of integrity. Self-motivated, confident and ability to multitask effectively. Ability to problem solve and provide solutions to staff and members. Be neat, punctual, and professional in appearance and demeanor. Always represent the best interests of the Credit Union in words and actions. Embrace and promote a positive workplace culture and to lead by example. Complete all required training by or before the assigned deadline. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: Associates degree or higher preferred. 2-5 years of financial services experience. Credit Union or Bank preferred. 2-5 years of Underwriting experience. 3+ years of Lending Operations Management experience. Intermediate knowledge of Microsoft Office, including word, excel and PowerPoint Consumer/business lending experience preferred. Bondable upon initial employment and continue to be bondable throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling, and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different.
    $51k-72k yearly est. Auto-Apply 32d ago
  • Retail Operator (NY)

    Hallmark Management Service Inc.

    Operations manager job in Buffalo, NY

    Job Description Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more. Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together. At Hallmark Management, we offer: Paid time off Paid Holidays Annual opportunities for merit increases Medical, Dental, Vision Insurance 401K with a company match Free Meal while working Free nonskid shoes Job Related Duties & Responsibilities Provides quality menu items and food products consistently for all guests by adhering to all recipe and presentation standards Maintains a clean and organized workspace storing, labeling and rotating product according to our standards Follows health, safety, and sanitation guidelines for all products in our commercial retail operation Knows and communicates food allergen information as needed and required Ability to operate Point Of Sale system and handle money for change Welcomes every customer personally making eye contact answering any questions they might have regarding the products you are serving Follows HMS operational policies and procedures, including those for cash handling (where applicable) and guest count reporting Supports needs for other stations as assigned Position Requirements: Background Check/Drug Screen Ability to work as part of a team Requires occasional lifting, carrying, pushing, pulling up to 40 lbs. Requires constant standing and walking
    $94k-150k yearly est. 27d ago
  • Manager, Operations

    Cantor Fitzgerald 4.8company rating

    Operations manager job in Tonawanda, NY

    POSITION OBJECTIVE: To oversee and manage site maintenance personnel and operations and ensure the Linde Technology Center's site utilities, electrical, HVAC, mechanical, and R/D support systems function in the safest and most efficient manner possible. DUTIES & RESPONSIBILITIES: The duties and responsibilities of the Operations Manager at the Linde Technology Ctr. Tonawanda, NY are as follows: Personnel - (interviewing, training, and supervision): Identify, interview, and hire the best available candidate(s) for required position(s). Identify and adjust necessary staff requirements to meets the needs of the client. Staff requirements include permanent hires and filling temporary needs with contracted employees. Ensure that Newmark personnel are on track to receive the training and orientation necessary to perform their work assignments in the safest and most effective manner possible. Work with the group leaders to ensure that assignments and responsibilities are carried out to the client's satisfaction in the most effective manner possible. Meet periodically with group leaders, and other maintenance personnel to discuss site issues, job and client needs, and any other information that requires attention. Administer counseling operational personnel as needed. Complete annual performance reviews and evaluations for the operational personnel. Control the maintenance overtime distribution by approval based on need and client request. Review and approve ADP online bi-monthly time and attendance of all operational employees with coinciding overtime approval documentation and time off request. Maintenance and Operations - (Mechanical / Electrical / HVAC Systems, PX Laboratory Support, Contracted services, Life Safety Systems, and Newmark Construction Dept. Support): Manage the Angus CMMS work order and PM implementation system. This involves updating planned maintenance functions for newly installed or modified equipment. Deleting equipment that is no longer in service. Managing inhouse and contracted personnel in the assignment of periodic PM functions. Ensuring qualified personnel are safely and effectively performing the sites PMs as required. Work with Group Leaders to ensure a reasonable spare parts inventory is in place or within an acceptable delivery timeframe to satisfy the sites needs. Arrange for technical support as needed on various pieces of critical site equipment (i.e. back-up, and life safety generators, UPS systems, building HVAC control systems, laboratory hood and monitoring systems, chiller and boiler control systems, and elevators) to ensure these systems are in a constant state of readiness and experience minimal downtime. Evaluate and implement suggestions and recommendations from the Newmark maintenance staff on providing a more efficient and better-maintained site. Ensure that all fire related life safety systems receive scheduled maintenance and inspection as required. (I.e., sprinkler systems, gaseous fire suppression systems, Simplex notification systems, water pressure / volume boosting systems (fire pumps), etc.) Work with client's insurance carrier to ensure loss prevention recommendations are identified, evaluated, and completed in a reasonable timeframe and in a commonsense approach. Work with the Newmark Construction Management Dept. on some renovation projects throughout the site. Duties in this area include providing support in sprinkler system modification, some aspects of demolition and clean up. Rigging and relocating heavy equipment using contracted and in-house personnel, modifications to fire suppression and notification systems, and non-construction related asbestos sampling, and abatement issues using outside contractors. Work with the Newmark group leaders to track time of Newmark employees involved in project or specialty work. The tracked time is recorded by the Operations Manager and processed to the Accounting Dept. to ensure proper charge back to the requesting customer. This ensures that the time spent by Newmark and contracted maintenance personnel on project or specialty work does not affect the base-operating budget. Management duties include recommendations of major equipment purchases and directing installation of purchased equipment for the site's infrastructure and maintenance functions. Examples would be replacement of site piping systems, boiler systems, chillers, compressors, pumps, UPS units, etc. Oversee the commissioning of new fire suppression and notification equipment on site. This includes all new sprinkler system installations and modifications, gaseous fire suppression systems, and fire notification appliances (i.e. smoke detectors, duct detectors, pull stations, audio, and visual notification equipment, etc.). Make recommendations to the Newmark Facilities Director for future capital projects and improvements. Also request capital funding for projects of various size and cost. These projects are generally related to site infrastructure improvement and sometime to a specific customer on site. Duties include overseeing and managing the sites major electrical component extended maintenance program. These duties include coordinating efforts with electrical contractors. Over 300 different maintenance related functions are performed on the site major electrical components. These functions included transformer oil testing and oil changes, lug replacements, breaker testing and maintenance, cleaning of all major components, and thermo-graphic imaging (infrared) of the site's electrical equipment. Develop and implement a multi-year maintenance program that encompasses all the maintenance needs of the site's major electrical equipment. Ensure the site's rolling stock (lift trucks, golf carts, sweeper, loader) is maintained, up to date, and remains operational. Maintenance and Service Contracts: Ensure all contracted services on a recurring basis are scheduled and carried out at the proper time of the year (i.e. chiller maintenance, boiler system PM's, boiler inspections and start-up, air compressor oil changes / samples and intercooler cleaning, safety relief valve testing, generator service, overhead crane inspections, rolling stock, plumbing PM's, etc.) Work with the Newmark Facilities Manager to solicit bids for contracted services when contracts have expired, or a need arises to contract certain temporary or permanent services. Also work with the Newmark Facilities Manager in evaluating performance of contractors and ensuring the services agreed to and contractual obligations are met in a quality and timely manner. Site Fire and Life Safety Related Functions: Schedule and implement the required annual fire drill events for the site and coordinate with the Linde Safety Dept. and select Linde Emergency Response Team (E-Team) members. Address and correct urgent life safety concerns as brought forth by the Linde Safety, Health, and Environmental Dept. Organize periodic non-routine safety related training for Newmark employees such as HWP (Hazardous Work Permit) refresher training, man-lift training, forklift training, overhead crane operation, and rigging training. This training is periodically coordinated and implemented in conjunction with Linde Safety Dept. personnel or contracted services. Schedule and direct periodic safety meetings to cover various refresher items such as Blood Borne Pathogens, Confined Space, and Site Emergencies & Outages. Provide follow up for incident reports involving Newmark personnel. The follow up could be re-evaluation, or disciplinary action if required. Qualifications: Ideal candidates should have extensive experience and knowledge with electrical systems, HVAC systems, demonstrate strong leadership skills, and have a solid understanding of maintenance procedures and practices. A Facility Operations Manager typically needs a minimum of 10 years minimum experience in the field of electrical and HVAC maintenance or a related area. Familiarity with electrical and HVAC diagnostic equipment and ability to read and understand complex schematics and drawings are also essential. Familiarity with safety regulations and quality standards. Experience in developing and implementing safety policies and procedures to maintain a safe work environment. Strong leadership and project management abilities. Ability to troubleshoot and resolve issues effectively. Excellent communication and customer service skills. Facility Operations Managers should have an associate's degree or a bachelor's degree in HVAC technology, mechanical engineering, electrical engineering, or a related field. Certification in HVAC technology is desired. Certain certifications like EPA Section 608 Technician Certification to handle refrigerants is also preferred. Salary: $85,000 - $115,000 annually The expected base salary for this position ranges from $85,000 to $115,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $85k-115k yearly Auto-Apply 20d ago
  • Product Operations Manager, Innovation

    Rapidsos 4.1company rating

    Operations manager job in Boston, NY

    In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies. At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We're in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you! RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data from 600M+ connected devices, apps, and sensors from 210+ global technology companies, then delivers it to over 22,000+ public safety agencies in 11 countries. Powered by RapidSOS HARMONY, the industry's first purpose-built AI for public safety, RapidSOS empowers first responders with real-time intelligence and the situational awareness needed to help protect property and save lives. Learn more at ***************** What this role is about: Are you excited about reimagining how work gets done and building processes that truly move the needle? At RapidSOS, we're transforming public safety with cutting-edge technology and innovative workflows that help first responders save lives faster and more intelligently. As a Product Operations Manager, you will own the design and implementation of high-impact operational workflows, tackling the organization's most complex, resource-intensive processes and turning them into streamlined, scalable systems. In this role, you will embed AI, automation, and self-service capabilities to drive measurable business outcomes and operational excellence. Partnering closely with teams across operations, product, engineering, and data, you'll ensure workflows are efficient, repeatable, and aligned with mission-critical goals. Acting as the bridge between strategy and execution, you'll help teams move faster, smarter, and with greater impact-transforming organizational pain points into solutions that matter. If you thrive in a fast-paced, mission-driven environment and are excited about leveraging cutting-edge technologies to make a tangible impact where every second matters, this is your opportunity to help shape the future of public safety! What you'll do: Conduct deep-dive analyses (current-state mapping) of Product Operations, Engineering, Product, and Implementation workflows to quantify toil, friction, and bottleneck costs. Design, implement, and test the future-state, AI-first architecture to drive maximum efficiency and unlock new levels of operational innovation Identify, define, champion, and help implement practical use cases for AI and automation (e.g., automated data validation, guided configuration, documentation generation) that directly reduce the team's manual burden and backlog. Establish the baseline for key performance indicators (KPIs) like Cost of Service, Time-to-Value (TTV), and Implementation Toil Hours. Define the expected Return on Investment (ROI) for all proposed process changes and obsessively track realized gains. Partner with leadership across Engineering, Product Management, and Customer Success to translate new process designs into concrete technical requirements, secure resource alignment, and ensure organization-wide adoption. Design standardized, repeatable, and data-informed processes for product readiness, knowledge transfer, and customer support handoffs to ensure product success post-launch. What we're looking for in our ideal candidate: 5+ years in a strategic role focused on process design or Product Operations/Strategy, preferably within a high-growth SaaS environment. Proven track record of successfully mapping, optimizing, and deploying complex, multi-stakeholder workflows that resulted in quantifiable operational savings. Strong understanding of current AI capabilities and experience in applying them to process automation, knowledge management, and data handling in a business context. Demonstrable experience connecting process improvements directly to financial or business outcomes (e.g., cost avoidance, revenue acceleration). Exceptional ability to build consensus and drive organizational change across cross-functional teams, effectively influencing stakeholders at all levels.. Drive to solve problems at the root level, not just treat symptoms. A decisive, proactive approach to work with a focus on delivering tangible results against high-impact goals. Highly self-motivated; ability to adapt and learn quickly in a fast-paced environment with a strong sense of ownership Ability and willingness to collaborate in-person quarterly, or as needed What we offer: The chance to work with a passionate team on solving one of the largest challenges globally Competitive salary and benefits and equity participation A dynamic, flexible and fun start-up work environment with a highly talented team If you're curious to learn more about RapidSOS, you can check out ************************** Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $140,000 - $155,000. This role will also be eligible to receive equity options. #LI-Remote RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Interested in the role but you don't meet 100% of the requirements? We'd love to hear from you! We encourage you to apply; we'd be excited to see if your unique skill set and experience could be a match.
    $140k-155k yearly Auto-Apply 4d ago
  • Operations Manager - Auto Glass Replacement

    Salaried/Skilled Trades NSG Group

    Operations manager job in Cheektowaga, NY

    Pilkington North America, one of the world's largest glassmakers, manufactures and distributes automotive and flat glass for the automotive and building industries. We have been part of the Nippon Sheet Glass (NSG) group since 2006. This is a great role to start a career and function with a "business owner" mindset for success. The Service Delivery Manger has the responsibility of delivering the Operational aspects of their local Service Center as well as maintaining and acquiring Customers within a Customer focused environment. This is a working manager role, requiring working in in the warehouse with their team and in collaboration with Supply Chain, Human Resources, Procurement, Quality, Safety and Finance, the SDM is responsible for maintaining a safety-first culture, fostering employee engagement and satisfaction, meeting financial and operating objectives, ensuring a high level of customer satisfaction. To accomplish this, they: Re-enforce a safety-first mindset and ensure regulatory compliance. Drive initiatives and a culture that delivers service quality, Employee engagement, Sales, and Managing Operation profit. Continuously engage with customers to understand the needs of the Customer and develop and execute actions to meet and exceed these expectations. Manage local resources to meet or exceed Service Center service targets by optimizing efficiency to manage costs. Ensure complete adherence to organization process including, but not limited to: Receiving deliveries from the Distribution Centers or directly from manufacturing sites Stocking Deliveries Pulling / Processing customer orders for pickup Pulling / Processing customer orders for delivery Ensuring on time route departures Processing customer returns Cycle inventory counting. Processing critical system transactions that relate to “Customer Experience.” Focus on the retention and development of Employees. Maintain staffing requirements, hire, and train new staff in line with the annually approved operating plan or agreed exceptions to this plan. Monitor staff performance, oversee employee goal and objective setting. Conduct mid-year and year end performance reviews. Assist staff in overcoming obstacles to accomplishment of work objectives. Ensure current business processes are delivered in line with the Japan Sarbanes Oxley (“JSOX”) and Quality Management system (“QMS”) and propose changes for improvement to Line Manager. Ensure inventory is managed in line with Business and JSOX procedures and guidelines. Manage their respective teams to ensure KPI's are met. Participate in periodic performance reviews and be prepared to provide variance analysis for their Service Center as well as gap closure responses relating to operational and financial measures. Meet annual operational and financial goals and objectives for the Service Center. Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles. Other duties as assigned by Manager. Scope/Dimensions Responsible for oversight of the Buffalo location. Periodic interactions with market manager to ensure Service, Quality, and Costs are in line with market expectations. Demonstrate control and accuracy with all aspects of inventory and asset management. Top 3 Competencies Needed for Success in the Role: Passion for Excellence - takes personal responsibility and ownership for achieving results and objectives. Innovation and Change - open to change and actively interested in new developments, technology, and emerging market trends. Influential - simply conveys information and ideas to others, builds report and makes a positive and credible impact. Qualifications Required: Extensive Distribution/Logistics experience and knowledge. Strong leadership, interpersonal, verbal, and written communication skills required. Required proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, and Internet Explorer). Strong focus on Customer service while meeting Operational objectives. Familiarity with computer-based inventory control systems (SAP). Proficiency in the English language (verbal and written) Proactive, innovative problem-solving skills. High energy, self-starting individual with ability to balance multiple priorities simultaneously. BS/BA degree and 5+ years supervisory experience or 10+ years' supervisory experience without degree Demonstrated Leadership skillset in a distribution/service environment with a diverse team. Demonstrated ability to develop a cohesive team of personnel with a focus on personnel development and performance improvement. Demonstrated ability to manage local and remote personnel. Strong project management and organizational skills. Strong facility safety awareness and management. Strong knowledge of MHE safety and operation. Qualifications Desired: Glass industry experience. SAP or similar experience Other Requirements: Must Have valid driver's license. Must have and maintain acceptable MVR (Motor vehicle report) as defined by safety requirements. Salary Range: $65,000 - $89,580 or based on experience ____________________________________________________________________________ We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance. The Salary Range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc. NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.
    $65k-89.6k yearly 3d ago
  • Tour Operations Manager (Highmark Stadium

    Legends Global

    Operations manager job in Buffalo, NY

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Manager of Tour Operations is primarily responsible for the day-to-day operations of the tour department at the stadium. Essential Duties and Responsibilities Manage, train and schedule tour operations staff for tours of the Stadium Work in cooperation with stadium operations for daily tour schedule and other tour activity/theme day execution Assist in sales when directed by Director of Private Events & Tours Proactively create opportunities for new business with existing customers Work with staff to ensure quality and overall fan experience for all aspects of the tour programs offered Provide superior and professional customer service to clients Liaison with appropriate departments and stadium personnel about daily tours Maintain relationship with Ticket Office with on sale information Prepare daily and weekly reports with department sales figures Attend team and community events for purpose of maximizing sales opportunities Non-traditional hours (Nights, Weekends & Holidays) SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 2-4 years of Stadium Operation and Sales experience, preferably in Sports & Entertainment College Degree Self-Motivator Excellent interpersonal, verbal and written communication skills, ability to communicate effectively at all levels both internally and externally Skills and Abilities Able to simultaneously manage a high level of detail across multiple projects Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure Able to work well within a team environment, offering assistance and support to team members whenever necessary Able to balance internal priorities with client expectations Knowledge of Archtics/Ticketmaster Host/Customer Relationship Management (CRM) Proficient in Microsoft Office Bilingual in Spanish a Plus COMPENSATION Competitive salary range of $70,000 - $80,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site New Highmark Stadium Buffalo, NY PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $70k-80k yearly 11d ago
  • Operator II - 2nd Shift

    Rise Baking Company 4.2company rating

    Operations manager job in Lancaster, NY

    Job Purpose Execute production schedules at rated throughput to meet quality, safety, cost, and delivery standards. Essential Functions * Execute the daily production schedule in multiple production areas as a process owner * Ensure timely and accurate production of product, including setup of equipment/supplies, to maintain processing standards * Complete process/operational checks without assistance * Train, coach, and mentor Operator I personnel to become operators on specific equipment or in specific production areas * Ensure the finished product and traceability system is followed in production areas * Operate, maintain, and troubleshoot production machinery safely and securely as needed to achieve a high standard of performance * Properly handle ingredients used in production as needed, including staging, measuring, and mixing * Complete all necessary paperwork to company standards * Adhere to all cleaning procedures in production area * Adhere to the allergen control program guidelines, including equipment cleaning and verification activities * Take corrective action as assigned by the Supervisor based on pre-operation and daily self-assessment audit findings * Assist in investigating issues, finding root causes, and developing solutions for issues that arise in the production, oven, and/or packing areas * Take actions necessary to resolve food safety and quality deficiencies * Maintain safe working conditions and preserve the integrity of the environmental health and safety system through adherence to the policies and procedures outlined in the safety program * Participate in mandatory training program requirements * Serve as backup for Operator I in all areas * Comply with all food safety requirements, training, policies, and procedures * Perform other job-related duties as assigned Qualifications (Education/Experience) * High school diploma or equivalent preferred * Knowledge of production procedures * 3+ years of production experience in food manufacturing desired * Machine operator experience * Intermediate HMI experience desired * Intermediate analytical and problem-solving skills * Ability to effectively communicate with peers and leadership * Ability to work cross-functionally, convey equipment issues, and maintain confidentiality * Ability to think quickly and handle frequent change * Detail oriented with the ability to organize and multitask * Self-motivated, goal oriented, quality driven, and capable of working independently with little supervision * Willingness to work various shifts including nights, weekends, and holidays based on business need The hourly range for this role is $20.00 to $21.00 per hour. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your hourly wages, Rise Baking Company offers benefits such as, a comprehensive benefits package, quarterly bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient." An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities. RISE 123 MON 123
    $20-21 hourly 22d ago
  • Field Operations Manager - 2nd Shift

    Servicemaster Bldg. Maint. Professionals

    Operations manager job in Buffalo, NY

    Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Training & development Competitive salary Join ServiceMaster Clean, a renowned professional cleaning company committed to creating cleaner, healthier, and safer work environments for over 60 years. As a ServiceMaster Service Partner, you'll be part of a collaborative team dedicated to delivering optimal solutions and customer service to our clients. Essential Team Member Benefits: Competitive Pay Flexible Schedules Career Path Opportunities Paid Training Weekly Pay Job Position Description: As a Operations Manager, you will play a pivotal role in ensuring the success of our cleaning teams. This position involves organizing employee shifts, providing training, and motivating team members. Your responsibilities will contribute to maintaining ServiceMaster standards and achieving customer satisfaction. Responsibilities: Expected Schedule is 3:00pm - 11:00pm Monday - Friday / Occasional Weekends Train cleaners on ServiceMaster's janitorial standards, products, processes, and procedures Oversee staff performance, ensuring all assignments are completed according to the task schedule Conduct inspections and provide constructive performance feedback to staff members Assign shifts and make necessary adjustments in case of call-offs or no-shows Respond to customer complaints and requests in a timely and caring manner Physical Demands and Qualifications: Constant (up to 75%) standing, walking, pushing, kneeling, twisting, reaching Must be able to lift and/or carry up to 25lbs. 3-5 years of janitorial supervisory experience Ability to be flexible and work at a fast pace in a multi-tasked job Contribute to a positive work climate with a pleasant attitude Join Our Team: Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the country. We take pride in creating cleaner and healthier environments for our customers, their employees, and clients. As a ServiceMaster Service Partner, you will belong to a team that collaborates to deliver the best solutions and customer service. We Offer: Paid training Excellent work/life balance Opportunities for advancement A career path that aligns with your interests and goals Weekly Pay Compensation: $58,000.00 - $64,000.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
    $58k-64k yearly Auto-Apply 60d+ ago
  • General Manager - Batavia Towne Center

    The Gap 4.4company rating

    Operations manager job in Batavia, NY

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $50,200 - $69,000 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $50.2k-69k yearly 32d ago

Learn more about operations manager jobs

How much does an operations manager earn in Kenmore, NY?

The average operations manager in Kenmore, NY earns between $64,000 and $156,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Kenmore, NY

$100,000

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