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Operations research manager vs operations support manager

The differences between operations research managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations research manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $74,064 average annual salary of an operations research manager.

The top three skills for an operations research manager include research operations, research projects and project management. The most important skills for an operations support manager are customer service, project management, and human resources.

Operations research manager vs operations support manager overview

Operations Research ManagerOperations Support Manager
Yearly salary$74,064$79,730
Hourly rate$35.61$38.33
Growth rate6%6%
Number of jobs291,083376,894
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does an operations research manager do?

An operations research analysis manager is a key leader in an organization who oversees the collection and analysis of operations data, analyzes the information for deficiencies, and makes recommendations to improve. With a team of operations research analysts, the operations research analysis manager identifies inefficiencies in an operation and offers solutions to eliminate the inefficiencies detected. Operations research analysis managers provide leadership and strategy in the operations research department to help realize better efficiency.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Operations research manager vs operations support manager salary

Operations research managers and operations support managers have different pay scales, as shown below.

Operations Research ManagerOperations Support Manager
Average salary$74,064$79,730
Salary rangeBetween $41,000 And $132,000Between $47,000 And $133,000
Highest paying CityStamford, CTSan Bruno, CA
Highest paying stateConnecticutCalifornia
Best paying companyMayo ClinicMeta
Best paying industryPharmaceuticalTechnology

Differences between operations research manager and operations support manager education

There are a few differences between an operations research manager and an operations support manager in terms of educational background:

Operations Research ManagerOperations Support Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Operations research manager vs operations support manager demographics

Here are the differences between operations research managers' and operations support managers' demographics:

Operations Research ManagerOperations Support Manager
Average age4444
Gender ratioMale, 58.3% Female, 41.7%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between operations research manager and operations support manager duties and responsibilities

Operations research manager example responsibilities.

  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Assist in report preparation for IRB, CTRC, and other regulatory agencies and/or committees.7.
  • Reorganize clinical research program, develop new process and procedure guidelines to provide optimal patient care and compliance with FDA standards.
  • Assist in the preparation of IRB applications and regular correspondence with IRB regarding adverse events, annual renewals and protocol amendments.
  • Conduct all aspects of the research process including methodology, questionnaire development, data tabulations/analysis through SPSS and final report presentation.
  • Design and engineer station sortation layout to maximize productivity and to integrate new home delivery process in station during holiday season.

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Operations research manager vs operations support manager skills

Common operations research manager skills
  • Research Operations, 13%
  • Research Projects, 10%
  • Project Management, 9%
  • Clinical Trials, 8%
  • Oversight, 7%
  • Data Collection, 7%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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