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Operations, senior specialist vs senior operations manager

The differences between operationss, senior specialist and senior operations managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior operations manager has an average salary of $126,839, which is higher than the $83,814 average annual salary of an operations, senior specialist.

The top three skills for an operations, senior specialist include customer service, powerpoint and project management. The most important skills for a senior operations manager are customer service, project management, and continuous improvement.

Operations, senior specialist vs senior operations manager overview

Operations, Senior SpecialistSenior Operations Manager
Yearly salary$83,814$126,839
Hourly rate$40.30$60.98
Growth rate23%6%
Number of jobs101,959247,414
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 67%
Average age4444
Years of experience-6

What does an operations, senior specialist do?

A senior operations specialist is responsible for monitoring the company's operational processes and procedures and ensuring that the staff meets productivity goals according to business requirements and specifications. Senior operations specialists perform quality assessments to the methodologies, modify business plans as needed, and identify opportunities to increase efficiency. They also maintain the timely delivery of outputs and services to the clients and build the highest customer satisfaction. A senior operations specialist must have excellent communication and critical-thinking skills, especially in resolving process gaps and implementing quality standards.

What does a senior operations manager do?

A senior operations manager oversees the business operations within a particular department or establishment, ensuring that all procedures adhere to the policies and standards of the company. There are also instances when they must evaluate workers' performances, set budget and sales targets, produce progress reports and assessments, and coordinate with high-ranking officials. Moreover, a senior operations manager leads by motivating the workforce and devising strategies to improve the workflow and reach sales targets within the deadline. Should there be any issues, they must carry out corrective measures right away.

Operations, senior specialist vs senior operations manager salary

Operationss, senior specialist and senior operations managers have different pay scales, as shown below.

Operations, Senior SpecialistSenior Operations Manager
Average salary$83,814$126,839
Salary rangeBetween $52,000 And $132,000Between $91,000 And $175,000
Highest paying CityWashington, DCJersey City, NJ
Highest paying stateConnecticutNew Jersey
Best paying companyCheniere EnergyAirbnb
Best paying industryTechnologyProfessional

Differences between operations, senior specialist and senior operations manager education

There are a few differences between an operations, senior specialist and a senior operations manager in terms of educational background:

Operations, Senior SpecialistSenior Operations Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Operations, senior specialist vs senior operations manager demographics

Here are the differences between operationss, senior specialist' and senior operations managers' demographics:

Operations, Senior SpecialistSenior Operations Manager
Average age4444
Gender ratioMale, 44.2% Female, 55.8%Male, 74.2% Female, 25.8%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%10%

Differences between operations, senior specialist and senior operations manager duties and responsibilities

Operations, senior specialist example responsibilities.

  • Contact potential REO listing brokers achieving the highest return call rate.
  • Conduct analysis of multiple databases utilizing SQL commands with the goal of ensuring data integrity.
  • Follow GMP's at all times.
  • Work with change management to correct service windows.
  • Monitor and report suspicious report before sending to the IRS.
  • Update KPI on a daily, weekly or monthly basis.
  • Show more

Senior operations manager example responsibilities.

  • Organize efforts of team to achieve ACD productivity goals.
  • Manage the build-out and daily operations of a network operations center (NOC).
  • Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
  • Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Show more

Operations, senior specialist vs senior operations manager skills

Common operations, senior specialist skills
  • Customer Service, 15%
  • PowerPoint, 8%
  • Project Management, 8%
  • Excellent Organizational, 7%
  • Data Analysis, 5%
  • HR, 4%
Common senior operations manager skills
  • Customer Service, 10%
  • Project Management, 8%
  • Continuous Improvement, 7%
  • Oversight, 6%
  • Process Improvement, 5%
  • Logistics, 5%

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