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Operations servicing specialist vs senior specialist

The differences between operations servicing specialists and senior specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior specialist has an average salary of $92,360, which is higher than the $45,716 average annual salary of an operations servicing specialist.

The top three skills for an operations servicing specialist include data entry, securities and powerpoint. The most important skills for a senior specialist are customer service, patients, and SR.

Operations servicing specialist vs senior specialist overview

Operations Servicing SpecialistSenior Specialist
Yearly salary$45,716$92,360
Hourly rate$21.98$44.40
Growth rate10%10%
Number of jobs99,47580,308
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Average age4444
Years of experience--

What does an operations servicing specialist do?

An operations servicing specialist is in charge of developing strategies to optimize the daily operations in an organization. Among their responsibilities include gathering and analyzing reports, identifying the strengths and weaknesses of currents procedures, researching solutions against problem areas, generating leads, reviewing client feedback, and establishing policies and guidelines. They may address issues and concerns, resolving them promptly and efficiently to ensure client satisfaction and optimal services. Moreover, an operations servicing specialist may create projects and coordinate activities while adhering to the company's policies and regulations.

What does a senior specialist do?

A senior specialist is a financial professional responsible for assisting senior citizens in managing their economic activities. Senior specialists must manage a portfolio of investors to ensure that foreclosed properties are ready for title transfer and monetary reimbursements. To reach compliance goals, senior specialists must provide staff training on Microsoft Office suite and other software applications. They also handle customer complaints through phone or email and provide their customer with the proper solution.

Operations servicing specialist vs senior specialist salary

Operations servicing specialists and senior specialists have different pay scales, as shown below.

Operations Servicing SpecialistSenior Specialist
Average salary$45,716$92,360
Salary rangeBetween $31,000 And $66,000Between $63,000 And $134,000
Highest paying CityNewark, NJSan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyMicrosoftCheniere Energy
Best paying industryTechnologyPharmaceutical

Differences between operations servicing specialist and senior specialist education

There are a few differences between an operations servicing specialist and a senior specialist in terms of educational background:

Operations Servicing SpecialistSenior Specialist
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Operations servicing specialist vs senior specialist demographics

Here are the differences between operations servicing specialists' and senior specialists' demographics:

Operations Servicing SpecialistSenior Specialist
Average age4444
Gender ratioMale, 43.9% Female, 56.1%Male, 51.4% Female, 48.6%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between operations servicing specialist and senior specialist duties and responsibilities

Operations servicing specialist example responsibilities.

  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
  • Maintain current knowledge of ACH rules, proper procedures, and regulations.
  • Change ACH options on SACH to auto or manual for cash deposits or withdrawals on investment brokerage accounts.
  • Oversee direct deposit enrollment and benefits enrollment organizing and faxing forms to corporate payroll and outsourcing company to ensure employee enrollment.
  • Experience in training associates in nightly and monthly processes such as NAV and dividend processing.
  • Document and confirm overnight cash levels of funds and NAV calculations with the custodian bank.
  • Show more

Senior specialist example responsibilities.

  • Manage the JSC QMS system.
  • Lead special projects, train and mentore lean sigma teams.
  • Manage capacity planning activities for UAT and production environment.
  • Manage coordination, implementation and installation of next generation telemarketing system, an nt-base, client server environment.
  • Assist in the setup of the Documentum ACLs for WPS & QA and WPS, such that duplication doesn't occur.
  • Maintain awareness of HIPAA, SOX, GLB and other regulatory statues ensuring compliance within the work group.
  • Show more

Operations servicing specialist vs senior specialist skills

Common operations servicing specialist skills
  • Data Entry, 11%
  • Securities, 6%
  • PowerPoint, 6%
  • Strong Customer Service, 6%
  • Booking, 5%
  • CRM, 5%
Common senior specialist skills
  • Customer Service, 10%
  • Patients, 9%
  • SR, 8%
  • Java, 6%
  • Project Management, 5%
  • PowerPoint, 5%

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