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Operations support technician vs computer repair technician

The differences between operations support technicians and computer repair technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support technician and a computer repair technician. Additionally, an operations support technician has an average salary of $38,086, which is higher than the $32,627 average annual salary of a computer repair technician.

The top three skills for an operations support technician include operations support, technical support and data entry. The most important skills for a computer repair technician are troubleshoot, laptop computers, and computer system.

Operations support technician vs computer repair technician overview

Operations Support TechnicianComputer Repair Technician
Yearly salary$38,086$32,627
Hourly rate$18.31$15.69
Growth rate10%10%
Number of jobs157,716109,196
Job satisfaction--
Most common degreeBachelor's Degree, 52%Associate Degree, 41%
Average age4242
Years of experience22

What does an operations support technician do?

An operations support technician primarily performs support tasks to assist teams in various duties and maintain smooth workflow operations. Although the extent of their responsibilities depends on their industry or company of employment, it usually includes performing research and analysis, monitoring stock inventories, replenishing supplies, preparing and processing documentation, conducting installation and repairs, and liaising with internal and external parties. In some situations, an operations support technician may also handle and assist clients by answering inquiries and resolving issues.

What does a computer repair technician do?

A computer repair technician installs, repairs, and maintains different computer equipment. Computer repair technicians repair and maintain computers and their servers. The technicians are responsible for configuring and building new hardware as well as installing and updating software packages. They have to be updated on the ever-evolving technology for certain job analysis and troubleshooting. Good computer repair technicians are investigative who are introspective, inquisitive, and intellectual. They are also methodical, logical, rational, and curious.

Operations support technician vs computer repair technician salary

Operations support technicians and computer repair technicians have different pay scales, as shown below.

Operations Support TechnicianComputer Repair Technician
Average salary$38,086$32,627
Salary rangeBetween $24,000 And $58,000Between $25,000 And $41,000
Highest paying CityMenlo Park, CASaint Paul, MN
Highest paying stateCaliforniaMinnesota
Best paying companyAppleErie 2-Chautauqua-Cattaraugus BOCES
Best paying industryGovernmentTechnology

Differences between operations support technician and computer repair technician education

There are a few differences between an operations support technician and a computer repair technician in terms of educational background:

Operations Support TechnicianComputer Repair Technician
Most common degreeBachelor's Degree, 52%Associate Degree, 41%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Operations support technician vs computer repair technician demographics

Here are the differences between operations support technicians' and computer repair technicians' demographics:

Operations Support TechnicianComputer Repair Technician
Average age4242
Gender ratioMale, 65.8% Female, 34.2%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 11.5% White, 55.4% American Indian and Alaska Native, 0.4%Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.7% White, 56.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between operations support technician and computer repair technician duties and responsibilities

Operations support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Operate the TCP/IP network, to solve any problem with print queues.
  • Create SQL databases of test equipment.
  • Conduct POS hardware audits and maintain system.
  • Amass technical experience with TCP/IP and Ethernet wiring installation.
  • Administer and perform backups as well as monitored Unix base platforms.
  • Show more

Computer repair technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Perform virus and spyware removal.
  • Maintain store supplies and orders with Quickbooks.
  • Perform QA testing for all steps of the process.
  • Web development utilizing HTML, CSS, PHP and MySQL.
  • Provide video and photo editing services and finish DVD creation.
  • Show more

Operations support technician vs computer repair technician skills

Common operations support technician skills
  • Operations Support, 13%
  • Technical Support, 12%
  • Data Entry, 7%
  • OSHA, 5%
  • Linux, 5%
  • Customer Satisfaction, 4%
Common computer repair technician skills
  • Troubleshoot, 12%
  • Laptop Computers, 10%
  • Computer System, 6%
  • Printers, 6%
  • Desktop Computers, 5%
  • Repair Computers, 5%

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