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Operations support technician vs operations engineer support

The differences between operations support technicians and operations engineers support can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support technician and an operations engineer support. Additionally, an operations engineer support has an average salary of $92,420, which is higher than the $38,086 average annual salary of an operations support technician.

The top three skills for an operations support technician include operations support, technical support and data entry. The most important skills for an operations engineer support are infrastructure, java, and technical support.

Operations support technician vs operations engineer support overview

Operations Support TechnicianOperations Engineer Support
Yearly salary$38,086$92,420
Hourly rate$18.31$44.43
Growth rate10%5%
Number of jobs157,716151,722
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 67%
Average age4243
Years of experience22

Operations support technician vs operations engineer support salary

Operations support technicians and operations engineers support have different pay scales, as shown below.

Operations Support TechnicianOperations Engineer Support
Average salary$38,086$92,420
Salary rangeBetween $24,000 And $58,000Between $62,000 And $136,000
Highest paying CityMenlo Park, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleMeta
Best paying industryGovernment-

Differences between operations support technician and operations engineer support education

There are a few differences between an operations support technician and an operations engineer support in terms of educational background:

Operations Support TechnicianOperations Engineer Support
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 67%
Most common majorBusinessElectrical Engineering
Most common collegeStanford UniversityGeorgia Institute of Technology

Operations support technician vs operations engineer support demographics

Here are the differences between operations support technicians' and operations engineers support' demographics:

Operations Support TechnicianOperations Engineer Support
Average age4243
Gender ratioMale, 65.8% Female, 34.2%Male, 88.6% Female, 11.4%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 11.5% White, 55.4% American Indian and Alaska Native, 0.4%Black or African American, 8.3% Unknown, 5.0% Hispanic or Latino, 12.0% Asian, 12.4% White, 62.0% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between operations support technician and operations engineer support duties and responsibilities

Operations support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Operate the TCP/IP network, to solve any problem with print queues.
  • Create SQL databases of test equipment.
  • Conduct POS hardware audits and maintain system.
  • Amass technical experience with TCP/IP and Ethernet wiring installation.
  • Administer and perform backups as well as monitored Unix base platforms.
  • Show more

Operations engineer support example responsibilities.

  • Create service requests in CRM application to reflect report issues and manage customer expectations throughout escalation and/or resolution.
  • Respond within SLA's to customer tickets.
  • Perform administrative tasks for internal tools, Wikis, and SharePoint.
  • Guide development and evaluation of Cisco VPN solutions to guarantee accurate migration into mobile clients.
  • Perform external and internal DNS configuration and management tasks, NIS server maintenance and propagation tasks.
  • Input entries into database, create timely reports, & monitor system for new orders or changes.
  • Show more

Operations support technician vs operations engineer support skills

Common operations support technician skills
  • Operations Support, 13%
  • Technical Support, 12%
  • Data Entry, 7%
  • OSHA, 5%
  • Linux, 5%
  • Customer Satisfaction, 4%
Common operations engineer support skills
  • Infrastructure, 13%
  • Java, 11%
  • Technical Support, 9%
  • Database, 8%
  • Linux, 7%
  • Project Management, 5%

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