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Operations support technician vs operations technician

The differences between operations support technicians and operations technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations technician has an average salary of $40,899, which is higher than the $38,086 average annual salary of an operations support technician.

The top three skills for an operations support technician include operations support, technical support and data entry. The most important skills for an operations technician are customer service, hand tools, and preventative maintenance.

Operations support technician vs operations technician overview

Operations Support TechnicianOperations Technician
Yearly salary$38,086$40,899
Hourly rate$18.31$19.66
Growth rate10%5%
Number of jobs157,716191,960
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 40%
Average age4243
Years of experience2-

What does an operations support technician do?

An operations support technician primarily performs support tasks to assist teams in various duties and maintain smooth workflow operations. Although the extent of their responsibilities depends on their industry or company of employment, it usually includes performing research and analysis, monitoring stock inventories, replenishing supplies, preparing and processing documentation, conducting installation and repairs, and liaising with internal and external parties. In some situations, an operations support technician may also handle and assist clients by answering inquiries and resolving issues.

What does an operations technician do?

An operations technician is a plant employee responsible for monitoring and operating facilities of work platforms in a firm. To ensure supply availability and reduce rig downtime, operations technicians collaborate with engineers to troubleshoot mechanical problems and perform maintenance. They promote production safety by implementing instructions and procedures following the company's safety and environmental standards. They also maintain records of equipment history and report accidents to the appropriate personnel.

Operations support technician vs operations technician salary

Operations support technicians and operations technicians have different pay scales, as shown below.

Operations Support TechnicianOperations Technician
Average salary$38,086$40,899
Salary rangeBetween $24,000 And $58,000Between $30,000 And $55,000
Highest paying CityMenlo Park, CASan Francisco, CA
Highest paying stateCaliforniaHawaii
Best paying companyApplePacific Northwest National Laboratory
Best paying industryGovernmentEnergy

Differences between operations support technician and operations technician education

There are a few differences between an operations support technician and an operations technician in terms of educational background:

Operations Support TechnicianOperations Technician
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeStanford University-

Operations support technician vs operations technician demographics

Here are the differences between operations support technicians' and operations technicians' demographics:

Operations Support TechnicianOperations Technician
Average age4243
Gender ratioMale, 65.8% Female, 34.2%Male, 79.5% Female, 20.5%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 11.5% White, 55.4% American Indian and Alaska Native, 0.4%Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 3.3% White, 62.3% American Indian and Alaska Native, 1.1%
LGBT Percentage11%4%

Differences between operations support technician and operations technician duties and responsibilities

Operations support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Operate the TCP/IP network, to solve any problem with print queues.
  • Create SQL databases of test equipment.
  • Conduct POS hardware audits and maintain system.
  • Amass technical experience with TCP/IP and Ethernet wiring installation.
  • Administer and perform backups as well as monitored Unix base platforms.
  • Show more

Operations technician example responsibilities.

  • Manage safety program to ensure compliance with company, OSHA, NFPA-70E and industry regulations, policies and procedures.
  • Perform machining, including but not limit to components using mills, lathes and surface grinders to accomplish repairs.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Participate in troubleshoot of control systems and complex equipment associate with gasoline / crude oil operations.
  • Follow production ISO and ESD standards.
  • Provide UNIX training and support to development and operations staff.
  • Show more

Operations support technician vs operations technician skills

Common operations support technician skills
  • Operations Support, 13%
  • Technical Support, 12%
  • Data Entry, 7%
  • OSHA, 5%
  • Linux, 5%
  • Customer Satisfaction, 4%
Common operations technician skills
  • Customer Service, 8%
  • Hand Tools, 8%
  • Preventative Maintenance, 6%
  • Ladders, 5%
  • Safety Procedures, 5%
  • Patients, 4%

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