Patient access representative jobs in Alexandria, LA - 33 jobs

Mary Bird Perkins Cancer Center is Louisiana's leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer. Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines. Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: SCOPE: Responsible for registration and registration of patients, as well as scheduling, collections & authorizations. Functions in a comprehensive patient access role to include duties of both a PFC and a receptionist for the clinic. The employee shall demonstrate the ability to provide customer-focused service with all individuals internal and external to the clinic as well as maintain a positive work relationship with other members of the clinic staff and access team to facilitate clinical and financial patient care. FUNCTIONS: 1. Reception of patients to include arriving patient, collecting co-pay and deductibles due at time of service and verify authorization is obtained if applicable. Managing incoming calls to the centers. 2. Scheduling. Schedules appointments, including follow-ups, diagnostics, treatments, and patient access. Coordinates scheduling patients to outside physicians and from outside physicians, ensuring that a valid authorization is obtained before scheduled services. 3. Pre-Registration and registration of patients. Verification of demographics and insurance for patients; collecting payment at time of service including completion of forms to maintain compliance. Responsible for communicating with clinical staff to ensure no authorizations are missed. 4. Working as a patient financial counselor as needed by advising patients of programs that we offer and directing the patient to the appropriate party such as the financial navigator for assistance. 5. Other duties as assigned by manager. QUALIFICATIONS: High School Diploma or GED. Minimum of 3 years' experience in medical office required. Knowledge of insurance benefits, authorization process and contracting also required. Must be able to work independently, possess strong organizational and communication skills and to adhere to established goals and deadlines. ICD-9/10 and CPT coding a plus. Medicare, Medicaid and private-payer practices and regulations.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕 RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Blake Barbo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Role: To serve members by providing information in accurate, professional and efficient manner via telephone, mail or email. Essential Functions & Responsibilities: Answer member calls and assist members with balance inquiries, transfers, reset online services, post loan payments, teller checks and resolve member problems. Assist members with debit and credit card issues and ordering cards. Process returned mail and mobile deposits. Answer the general information emails. Perform routine maintenance on accounts. Assist members with resolving lending questions and issues. Promote benefit awareness and member experience. Perform Member Service Center opening and closing procedures. Perform other duties assigned. Performance Measurements: Possess excellent telephone communication skills and ensure the member or team member understands the message you are trying to convey. Ensure work continues at a steady pace with a high rate of accuracy. Perform all duties in a timely manner to ensure member satisfaction. Clear and efficiently written and verbal communication. Comply with all credit union policies and procedures. Requirements Knowledge and Skills: Experience Six months to two years of similar or related experience. Education A high school education or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!

Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021 and have built a strong, supportive environment with a team of four full-time and two part-time members. Before opening my office, I began my State Farm career as an agent team member from 20042006, then spent 15 years as a District Manager. That experience shaped my approach to leadership and helped me create a culture focused on mentorship, professional growth, and long-term success. As a husband and father, I understand the importance of maintaining a healthy work-life balance. I offer paid time off, annual bonuses, and a flexible, people-first atmosphere that keeps my team motivated and supported both personally and professionally. Community involvement is a core part of who I am. Ive served as President of the Pineville Rotary Club and currently act as a deacon in my church both roles that allow me to stay connected and give back to the community I care about. Inside the office, we maintain a close-knit, collaborative environment with regular team meetings to share ideas, solve challenges, and celebrate achievements. Im looking for self-starters who are adaptable, motivated, and eager to learn individuals who want to grow within a supportive and high-performing agency. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Billy Gothreaux - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Full-time Description The Insurance Verifier for NRMC Specialty Clinic must be a self-motivated person to perform office functions, assist in billing, and insurance verification. The Insurance Verifier verifies all insurance coverage for clinic patient visits, surgeries, and/or procedures. Will be able to work without constant oversight and has the ability to multitask in a changing environment subsequent to the number of patients at any one time. Will maintain the mission and core values set forth by Natchitoches Regional Medical Center. Primary Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities. 1. Verifies all insurance and workers compensation benefits for all scheduled outpatient procedures. 2. Obtains pre-certification or prior authorizations for scheduled outpatient procedures, including Same Day Surgery. 3. Obtains PCP referrals required by third party payer. 4. Verifies eligibility for Medicare, Medicare HMOs, and Medicaid payers. 5. Verifies and calls patients regarding their deductibles, co-pays, and payment arrangements. 6. Documents all pertinent and additional information obtained from the insurance company in the computer on the patient's account and makes any necessary corrections. 7. Verifies that information on computer screen matches the information on insurance cards exactly. 8. Assists in the registration process as required. 9. Provides insurance information to physicians as requested. 10. Attends staff meetings as required. 11. Participates in emergency and disaster situations. 12. Performs miscellaneous duties as deemed appropriate and when assigned by supervisor. 13. Maintains patient information in Caretracker. 14. Does office billing in Caretracker. 15. Keeps tally balanced ion all batches. 16. Will float to other departments as necessary. 17. Registers patients into Meditech if send out labs or x-rays/procedures are needed. 18. Maintains inventory and orders clerical supplies as needed. 19. Biller/Insurance Verifier will be crossed trained to do Receptionist's job. Competencies 1. Ability to read, write, speak, understand, and communicate effectively in English (other languages desirable) 2. Ability to concentrate when there are numerous interruptions. 3. Knowledge of third party payers. 4. Knowledge of admission procedures. 5. Knowledge of automated systems and basic computer software. 6. Ability to type 50 wpm. 7. Ability to meet deadlines and work with time constraints. 8. Ability to use appropriate discretion in handling confidential material and information. 9. Good telephone techniques. 10. Ability to deal with public in a tactful manner. 11. Ability to perform detailed assignments, work accurately, follow directions and assesses priorities. Supervisory Responsibility None. Requirements Required Education and Experience 1. High school diploma or GED required. 2. One year admission experience required. Preferred Education and Experience 1. Vocational training in office procedures preferred. 2. One to two years of college preferred. 3. Six months medical business office experience preferred. 4. Knowledge of medical terminology preferred. 5. Previous experience with insurance billing in a hospital, similar medical facility, or physician's office preferred.

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: * Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. * Assists with answering phones, taking messages and assisting with patient and staff inquiries. * Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. * Schedules appointments for patients in accordance with physician guidelines. * Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: * Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. * Scheduled appoints according to clinician template and follows office scheduling policies. * Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. * Screens visitors and responds to routine requests for information. * Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Maintains strict confidentiality. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. * Supports and adheres to CHRISTUS Service Guarantee. * Performs other related work as assigned by leadership. Requirements: * High school diploma or equivalent. * Knowledge of managed care preferred. * Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. * Excellent interpersonal and communication skills and good math knowledge essential. * Some College Preferred * Three or more years of experience in a health care organization. * ICD9 and CPT coding (advanced skills) Preferred * Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Job DescriptionWorking knowledge of computers and other standard office equipment including data entry/ Key board skills Ability to retain information. Excellent Customer Service skills Good verbal and written communication skills Attention to DetailAbility to multi-task and be accurate Team work oriented skills cooperating well with other members of team. Empathetic and Listening SkillsHandle emergency or crisis situations with ease May be required to work irregular hours Must be able to function under physical and mental stress

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance About the Role: Join Red River ENT as an Insurance Coordinator, where you'll play a vital role in ensuring our patients receive the best care possible. This position offers an exciting opportunity to work in a collaborative environment dedicated to quality healthcare in Alexandria, LA. Responsibilities: Verify patient insurance eligibility and benefits prior to appointments. Communicate with insurance companies to coordinate patient care and scheduled services. Assist patients with understanding their insurance benefits and out-of-pocket costs. Maintain accurate records of patient insurance information in the electronic health record system. Collaborate with clinical staff to ensure seamless patient care and billing processes. Stay updated on insurance policies, regulations, and industry trends. Support the billing department with any additional administrative tasks as needed. Maintain accurate surgery/procedures schedule for provider. Obtain appropriate authorization and precertification for ordered services. Requirements: High school diploma or equivalent; advanced education in healthcare administration preferred. Minimum of 2 years experience in medical billing or insurance coordination. Strong understanding of medical terminology and insurance processes. Excellent communication skills and a patient-centered demeanor. Proficiency in electronic health record (EHR) systems and billing software. Detail-oriented with strong organizational skills to manage multiple tasks. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of HIPAA regulations and patient confidentiality standards. About Us: Red River ENT has been serving the Alexandria, LA community for over 20 years, providing exceptional ear, nose, and throat care. Our patients love us for our compassionate approach and state-of-the-art facilities, while our employees appreciate the supportive workplace culture and opportunities for professional growth. Compensation: $14.00 - $18.00 per hour

Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2005 and currently has a team of four. Before becoming an agent, I worked in Operations and Public Affairs for State Farm. When an agent from my hometown retired, I had the opportunity to take over the agency, allowing me to continue serving the community I care so much about. Im a proud graduate of ULM, where I earned both my undergraduate and masters degrees. Im married with two daughters and a two-year-old grandson who keeps us smiling. Our team loves being part of the community and frequently participates in local events, like trunk-or-treats and other neighborhood gatherings. We offer monthly challenges that give team members the chance to earn bonuses, keeping things both fun and rewarding. Our culture is friendly, flexible, and people-focused. Family always comes first here, and were open to new ideas and ways to grow together. Were looking for someone who is fun, outgoing, and loves connecting with people someone with great energy, a positive attitude, and a strong work ethic. If that sounds like you, youll fit right in with our team. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Laurinda Crenshaw - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Title: Customer Service Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and analytical skills to provide customer service by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. This role is primarily done via phone but may include written correspondence. Essential Duties & Responsibilities: Provides fast and efficient service when relaying billing specific information about products or services, orders, cancellations, or obtaining details of complaints. Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions. Maintains close contact with customers to give updates on progress toward resolution of billing issues. Ensures that appropriate changes were made to resolve customers' billing problems. Refers unresolved customer billing issues to designated departments for further investigation. Uses business software to process voids, credits, cancellations, changes, and payments. Keeps records of customer interactions related to billing, recording details of inquiries, complaints, or comments, as well as actions taken. This role will require availability during evenings and weekends. Other duties as assigned. Job Qualifications: High School Diploma or equivalent required. 2+ years of customer service experience preferred. Skills: Excellent verbal and written communication. Excellent knowledge retention and recall. Strong collaborative skills. Strong problem-solving skills. Customer service orientation. Critical thinking. Active listening. Computer skills and knowledge of relevant software. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

Job Description Scheduler for outpatient services

This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation. * Provides personal financial counseling and management services directly to service members and their families. * Assists service members in establishing a spending plan for extended absences. * Develops and makes available informational financial materials to service members and families. * Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34. * Responds to requests for age-appropriate classes or seminars. * Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office. * Manages duty to warn situations according to Department of Defense (DoD) protocol. * Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned. * Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate. * All other duties as assigned. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities Bachelor's degree required. May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree. May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree. 3+ years of financial counseling experience. Must be a U.S. citizen and speak fluent English. If required by the contract, must be bilingual in English and Spanish. Be able to obtain a favorably adjudicated Tier 2 investigation. Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process. Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC). General Job Information Title Personal Financial Counselor; PFC-Fort Johnson, LA Grade 23 Work Experience - Required Financial Counseling Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Bachelor's Education - Preferred License and Certifications - Required AFC - Accredited Financial Counselor - EnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterprise, DL - Driver License, Valid In State - OtherOther License and Certifications - Preferred Salary Range Salary Minimum: $53,125 Salary Maximum: $84,995 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: * Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. * Assists with answering phones, taking messages and assisting with patient and staff inquiries. * Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. * Schedules appointments for patients in accordance with physician guidelines. * Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: * Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. * Scheduled appoints according to clinician template and follows office scheduling policies. * Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. * Screens visitors and responds to routine requests for information. * Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Maintains strict confidentiality. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. * Supports and adheres to CHRISTUS Service Guarantee. * Performs other related work as assigned by leadership. Requirements: * High school diploma or equivalent. * Knowledge of managed care preferred. * Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. * Excellent interpersonal and communication skills and good math knowledge essential. * Some College Preferred * Three or more years of experience in a health care organization. * ICD9 and CPT coding (advanced skills) Preferred * Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Mary Bird Perkins Cancer Center is Louisiana's leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer. Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines. Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: SCOPE: The Patient Engagement Coordinator will support enrollment and ongoing participation in the Navigating Care patient portal and lead community-focused engagement, including the implementation of infectious disease education, and screening initiative. This position plays a vital role in empowering patients through digital health tools, screening, and prevention education, helping them actively participate in their care while supporting early detection. Working in collaboration with hematologists and oncologists, infectious disease specialists, clinical staff, volunteers, and community partners, the coordinator will design and implement outreach strategies, track program data, and ensure alignment with the mission and strategic goals of Mary Bird Perkins Cancer Center. FUNCTIONS: 1. Patient Portal Engagement (Navigating Care) 2. Infectious Disease Education & Screening Initiative 3. Collaboration & Engagement 4. Data Collection & Reporting QUALIFICATIONS: * Bachelor's degree in public health, social work, health education, or related field. * Experience in a healthcare, infectious disease, patient advocacy, or community health setting. * Prior experience with patient portals, health information technology, infectious disease, sexually transmitted infection screening and treatment, or oncology support services preferred. * Experience working in community engagement or with grant-funded initiatives a plus. ADDITIONAL SKILLS/ABILITIES: * Passion for improving patient experience and health outcomes. * Excellent communication, interpersonal, and interdisciplinary collaboration skills. * Organized, detail-oriented, and able to manage multiple priorities. * Proficient in Microsoft Office Suite; familiarity with EHR systems and patient engagement tools preferred. * Ability to handle confidential information with sensitivity and discretion

Team members must be able to answer phones, take orders, take customer's payments, and greet customers.