Patient access representative jobs in Altoona, PA

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Windber, PA, that is a perfect fit for you! We are a fast-paced clinic that needs a great multi-tasker with great customer service who isn't afraid to learn new things. As the first and last person our clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Multi-task with a smile Answer phones, act as a patient liaison, answer any questions from potential or current patients Gather new patient data; keep track of all patient referrals Disseminate information and collect patient intake information; act as a go-between for patients and physicians Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Verify insurance information and submit and track authorization requests in a timely manner Upload paperwork into our computer system Collect mail; distribute mail to proper areas/people Send benefits paperwork to our in-house biller Fax reports to physicians; keep a log of incoming reports Communicate with the office manager and clinicians about scheduling/patient arrival Help with clinic up-keep throughout the day Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion Punctual, ready to start at specific time Must be flexible with hours. Shifts vary M-F, however, current need is 7:00am-3:30pm. Looking for fulltime with benefit package. Must be a team player. We are not currently wearing masks (covering mouth, nose and chin), however, if it becomes required, then participation is mandatory due to our clientele.

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days

UPMC Altoona has immediate openings for Patient Access Representatives for the Emergency Department, OP1, the Hospital, and the Station Medical Center. We are looking for friendly faces to help provide excellent experiences to our patients at UPMC! If you have a friendly personality and like to have a positive impact on someone's day - this could be the perfect position for you! We currently have full-time opportunities available. Apply now to learn more! Purpose: Functions under the general direction of department leadership in Patient Access. Coordinates patient access for all phases of the revenue cycle from scheduling and registration up to and including referral and denial management. Responsibilities: * The PAS Representative works directly with medical staff, nursing, ancillary departments, insurance carriers, and other external professionals to assist patients in obtaining health care and financial services. * Reporting to the Manager/Supervisor, this position is responsible for completing the registration and insurance eligibility processes with Patient Access Services and creating the first impression of the Hospital's services to patients, family members, and other external customers. * Additional responsibilities include interviewing patients/guarantors to obtain demographic and confidential clinical and financial information necessary to appropriately schedule, register, obtain treatment authorizations, and verify insurance eligibility and corresponding benefit levels. * The Patient Access Services (PAS) Representative must have a working knowledge of the managed care environment, third-party reimbursement, hospital and community services, and hospital and healthcare policies. * All information is entered into the Hospital's computer system to expedite data collection, billing, and Hospital reimbursement. * Critical to this position is the ability to gather and record all appropriate information that lays the groundwork for the remaining or future fiscal efforts of the Hospital * Also works as a team member and positively accepts change throughout the Hospital. * Critical to this position is understanding the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement to the Hospital. * The PAS Representative must be capable of articulating information in a manner that patients, guarantors, and family members know what to expect and what their financial responsibilities will ultimately be. * High School Diploma or GED required * Two years of experience in a healthcare role or one year in a medical/billing/fiscal setting is preferred * Proficiency with Microsoft Office products is preferred * Experience Required: None Licensure, Certifications, and Clearances: * Act 34 * UPMC is an Equal Opportunity Employer/Disability/Veteran Why choose UPMC Altoona? * An incomparable, affordable benefits package (found to be 20% higher in value than other healthcare employers in our market!) * Click on the Total Rewards link at the bottom of this page to learn more * Generous vacation accrual Tuition assistance to further your education

Job DescriptionBenefits: Simple IRA with employer match Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with George Stone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Opportunity for advancement Paid time off ROLE DESCRIPTION: As a Customer Service Representative you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career as a member of our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions billing clarification & providing documentation. Develop insurance quotes, make sales presentations and close sales. Maintain a strong work ethic with a total commitment each and everyday. QUALIFICATIONS: Experience providing customer service or sales experience in a fast-paced environment. Excellent communication skills, written, verbal and listening. Proven track record of trustworthiness, dependability and ethical behavior. Property & casualty license. BENEFITS: Hourly pay plus commission Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience

Job DescriptionResponsible for taking orders, making pizzas, and giving the customer the best experience possible.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 04X7IIF4c9

UPMC Chartwell is looking for a full time Patient Delivery Rep to join their dedicated team in Altoona, PA. The Patient Delivery Rep will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Chartwell provides company vehicles for all deliveries. Shift differential pay applies to specific hours worked in this position. This role will work Tuesday - Friday, 12pm - 8:30pm, and Saturday 10am - 6:30pm. UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. Apply today! Responsibilities: * Obtain patients signature on specific forms. * Organize and file pharmacy documentation as required. * Handle customer complaints in a fair and empathetic manner. * Cooperate and coordinate with other staff to ensure efficient deliveries. * Meet expectations for customer satisfaction and anticipates customer needs. * Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner. * Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach. * Complete daily log in a timely manner. * Assist in preparing packing lists/delivery tickets. * Accept assignments willingly. * Ensure that completed packing list/delivery tickets are forwarded to reimbursement. * Assist in preparing orders for delivery. * Perform various duties, such as shipping, receiving, and general warehouse cleaning. * Cooperate with other staff members when planning and organizing operations services. * Observe all company safety rules and regulations. * Work effectively and maintain productivity. * Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems. * Pick up sharps containers and dispose of biohazards wastes properly. * Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy. * Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.) * Maintain confidentiality of patient information. * Document directions to patients home and files accordingly. Qualifications: * High school diploma or equivalent. Licensure, Certifications, and Clearances: * Driver's License UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC Chartwell is looking for a full time Patient Delivery Rep to join their dedicated team in Altoona, PA. The Patient Delivery Rep will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Chartwell provides company vehicles for all deliveries. Shift differential pay applies to specific hours worked in this position. This role will work Tuesday - Friday, 12pm - 8:30pm, and Saturday 10am - 6:30pm. UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. Apply today! Responsibilities: + Obtain patients signature on specific forms. + Organize and file pharmacy documentation as required. + Handle customer complaints in a fair and empathetic manner. + Cooperate and coordinate with other staff to ensure efficient deliveries. + Meet expectations for customer satisfaction and anticipates customer needs. + Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner. + Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach. + Complete daily log in a timely manner. + Assist in preparing packing lists/delivery tickets. + Accept assignments willingly. + Ensure that completed packing list/delivery tickets are forwarded to reimbursement. + Assist in preparing orders for delivery. + Perform various duties, such as shipping, receiving, and general warehouse cleaning. + Cooperate with other staff members when planning and organizing operations services. + Observe all company safety rules and regulations. + Work effectively and maintain productivity. + Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems. + Pick up sharps containers and dispose of biohazards wastes properly. + Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy. + Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.) + Maintain confidentiality of patient information. + Document directions to patients home and files accordingly. + High school diploma or equivalent.Licensure, Certifications, and Clearances: + Driver's License UPMC is an Equal Opportunity Employer/Disability/Veteran

The Primary duty is to build complete financial relationships with both existing and new customers by providing prompt, efficient, courteous, professional, and personalized service: Provides direct and immediate response to customers' requests and needs. Controls flow of customers by directing them to proper source/professional who can meet their needs. With every customer interaction have in-depth conversations, in person and by phone, utilizing C.A.R.E and Advancing Language. Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: Execute financial transactions including deposits and withdrawals to personal and commercial checking and savings accounts and complete all other types of account transactions in an efficient and professional manner. Handles and responds to customer inquiries in a timely manner. Issues Money Orders, Treasurers' Checks, Gift and Prepaid cards, Credit Card Cash Advances. Process Night Depository, Mail Deposits and Commercial Deposits. Receives and processes all types of loan payments, and utility payments. Scans daily transactions, balance ATM, provide Safe Deposit Box access, balance vault, batch Cash Advance Machine. Count, verify and post cash shipments via armored car. Provides basic customer service requests such as Stop Payments, wire transfers, research requests, answer customers' technical questions. Basic knowledge of products, services, and Electronic Banking services. Balance assigned daily cash and maintained assigned cash limits. Meet and exceed monthly referral goals by having quality conversations and identifying opportunities to promote the right financial products and services to meet our customers' needs. Assists branch manager to ensure the Relationship Center is meeting the established growth and sales objectives. Strict adherence to security procedures, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Assists in maintaining overall professional appearance and cleanliness of the Branch. Actively participates in Relationship Centers' One Year Plan and long-term goals and objectives, coaching sessions, and team meetings. Attends annual meeting to develop departmental goals: Attends Career Path Meetings with Supervisor. Actively participates in monthly Employee Relations Meetings to discuss and evaluate progress on meeting goals and objectives. Participates in daily 5-minute meetings. Performs other duties as assigned or directed. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Exceptional organizational skills and strong attention to detail. Basic computer skills and digital awareness. Must be results oriented. Manual dexterity and numerical skills. Knowledge of all products and services and all office functions. Must be flexible and adaptable to varied work schedules. A positive, enthusiastic attitude. The ability to multi-task. Proficient with Microsoft Office Suite or related software. The ability to operate basic office equipment. SUPERVISORY RESPONSIBLITY: This position does not supervise employees. EDUCATION and EXPERIENCE: High School diploma or equivalent experience sales/business related field. 1-3 years in customer service and cash handling experience required. PHYSICAL REQUIREMENTS: Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. Ability to lift up to 30 pounds (i.e., heavy boxes or coin). Ability to communicate in person, through email or via telephone with customers and staff members. Ability to sit or stand for an extended period. Specific vision abilities required by this job may include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule: Full-time, all daylight hours, Monday through Friday, 7 AM - 3 PM or 8 AM - 4 PM + no weekends. Your experience matters Conemaugh Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registration Specialist - Pain and Neurology Outpatient Clinic joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team The clinic is a combination of Pain Management & Neurology Diseases. We do outpatient procedures that involve Radio Frequencies, Epidural Steroid Injections, Botox Injections, Trigger Point Injections, Injections with Ultrasound & Spinal Cord Stimulators. We have two specialty Clinics - Concussion Clinic and ALS Clinic. How you'll contribute A Registration Specialist - Pain and Neurology Outpatient Clinic who excels in this role: Obtains and verifies all insurance, demographic and financial information during the registration process and enters/updates information into the registration system. Obtains and verifies third party payer eligibility, benefits/coverage, patient liability, pre-certification/authorizations, and billing information using electronic and automated tools. Obtains and scans into document imaging system, all required signatures, patient picture identification, insurance cards, referrals, consents, and financial documents. Answers telephone in courteous manner, provides requested information and transfer the call to the appropriate party. Maintains confidentiality standards in all dealings with patients. Comply with HIPPA regulations Maintains required productivity and established registration accuracy levels (90% or higher) according to department productivity and performance measurements. Attends 6 staff meetings and participates in organizational activities. Cross train to cover other registration areas as needed and rotate lunch coverage. Work efficiently with EMR system. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a High School Diploma or equivalent. Additional requirements include: Knowledge of medical terminology. Experience in the medical field working in hospital or outpatient clinical setting. More about Conemaugh Memorial Medical Center Conemaugh Memorial Medical Center is a 537 inpatient, behavioral health, rehabilitation, and transitional care beds hospital. Conemaugh Memorial Medical Center, a Duke LifePoint hospital, is the flagship hospital of Conemaugh Health System. A regional referral hospital known for clinical excellence, Conemaugh Memorial is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1). Conemaugh Memorial has received recognition by the American Heart Association with the Stroke Gold Plus Quality Achievement Award. Conemaugh Memorial is proudly committed to being a teaching hospital including seven medical residency programs, School of Nursing, and Allied Health education programs. EEOC Statement Conemaugh Memorial Medical Center is an Equal Opportunity Employer. Conemaugh Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Wyatt Pusey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.

Experienced Route Scheduler Needed to Join a Growing Transportation Team We are currently seeking an experienced Route Scheduler to assign and monitor route schedules for paratransit drivers. Preferred experience would include previous experience in scheduling/logistics, preferably within the medical transportation field. Benefits Monday-Friday, daylight schedule with no evenings, weekends, or holidays Full medical benefits including vision and dental Paid time off 401k with company matching Opportunities for growth Supportive management and team environment Responsibilities Day-to-day responsibilities include: Determining the best possible routes for member pick up/drop off Communicating with members, families, and care teams Maintaining up-to-date member subscription and contact information Training new and existing Transportation Coordinators and drivers Creating new routes and schedules based on member enrollment Qualifications In addition to these duties, the Scheduler will work with care teams (doctors, social workers, nurses, coordinators, and caregivers) to create the best possible environment for members. Applicants must have a high school diploma or GED. All candidates must show strong critical thinking skills and the ability to compare/contrast many potential situations. EOE

Job DescriptionSalary: Customer Service Representative (CSR) Accounting DepartmentLocation: vi Logics HQ Ebensburg,PA (Operations Center) In-Office Only PositionSummary: vi Logics is seeking a Customer Service Representative (CSR) for the Accounting Department with a Managed Service Provider (MSP) background to assist clients with invoicing, contract reviews, and billing support. This is strictly in-office position requiresdaily face-to-face collaboration to ensure seamless financial operations and exceptional client service. The ideal candidate will have experience in MSP billing processes, client account management, contract reviews, and dispute resolution. Candidates with Kaseya's knowledge and familiarity with PSA (Professional Services Automation) tools such as ConnectWise or Autotask are strongly preferred. Primary Responsibilities: Client Billing Support & Invoicing: Generate, review, and process customer invoices accurately and in a timely manner. Investigate and resolve billing discrepancies while maintaining a high level of customer satisfaction. Work closely with clients to explain invoice details, ensure transparency, and resolve any disputes. Assist with accounts receivable (AR) follow-ups and collections as needed. Contract Management & Review: Review customer contracts, agreements, and SLAs (Service Level Agreements) to ensure accurate billing. Identify and resolve discrepancies between contracted services and actual billing. Assist in contract modifications and renewals in collaboration with the sales and finance teams. Client Account Management & Support: Act as the primary point of contact for customers regarding billing-related inquiries. Provide exceptional customer service, ensuring timely responses to client questions and concerns. Maintain detailed records of client interactions, contract terms, and invoice adjustments. Internal Collaboration & Reporting: Work closely with the finance, sales, and service teams to ensure alignment between services delivered and billed. Utilize PSA tools (preferably Kaseya BMS, ConnectWise, or Autotask) to track customer accounts, contracts, and billing activity. Assist in preparing financial reports, audits, and reconciliation tasks related to billing. Required Qualifications:Education: Associates or Bachelors degree in Accounting, Business Administration, Finance, or a related field. Experience: 3+ years of experience in a billing, invoicing, or contract management role within an MSP or IT service provider environment. Strong knowledge of MSP financial operations, including recurring revenue models, contract-based billing, and service agreements. Experience with PSA tools such as Kaseya BMS, ConnectWise Manage, or Autotask is preferred. Familiarity with QuickBooks, NetSuite, or other accounting software is a plus. Skills & Abilities: Detail-oriented with strong analytical skills and the ability to identify and resolve discrepancies. Excellent communication and interpersonal skills to effectively interact with clients and internal teams. Problem-solving mindset with the ability to handle billing disputes and client escalations professionally. Ability to multi-task and manage multiple client accounts while maintaining accuracy. Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, financial reporting). Understanding of IT service contracts, SLAs, and managed services billing structures. Additional Requirements: This is an in-office roleremote or hybrid work is NOT an option. Must possess a valid drivers license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Ebensburg, PA Standard office hours are Monday through Friday, with potential for overtime as needed. vi Logics operates 24/7/365, and occasional after-hours support may be required. If you have MSP experience, a strongclient billing and contract management background, and a passion for providing top-tier customer service, we invite you to join our growing team at vi Logics!

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Port Matilda, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

MyAdvisor/VetAdvisor care coordination program provides expert care for those that serve others. From behavioral health to career development, MyAdvisor will triage individual needs to find the best resources for ongoing support. With over 12 years of proven success, MyAdvisor provides support to those who are responsible for the safety and welfare of others. Three Wire delivers practice, preventative, and integrated care coordination to private and public sector employers. This care coordination, in turn, supports clinical tele-behavioral health, holistic wellness, navigational advocacy and family stability, and thus helps individuals thrive in their career and family life. Job Summary: Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points. Shift: Monday, Tuesday, Wednesday, Saturday 8:30am-7pm Location: Must live within 90 minutes driving distance of Bedford, PA. Training: 2 weeks onsite training Essential Duties and Responsibilities: Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests Triages customer needs to include verification of demographics, appointment inquires, and mileage check inquires Clarifies customer inquiries by researching, locating, and providing information to the appropriate entities Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology Accurately documents all call information in case management system according to standard operating procedures Efficiently utilizes tools and available resources such as: ECW, UCM, examinee portal, and other tools as necessary Any other duties as assigned Competencies: Ability to prioritize customer follow up calls when necessary Adaptable with the ability to follow standardized process workflow on a daily basis Provide exceptional customer service to both internal and external customers Strong knowledge of administrative processes Demonstrated ability to work as a team member as well as an individual contributor Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast paced environment Proficient in relevant computer applications (i.e. call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly Excellent data entry and typing skills Ability to work various shifts and hours to cover multiple times zones Education and/or Experience: (includes certificate & licenses) Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation This supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status. Education Required GED, High School Diploma or higher. Required 1-3 years: Customer Service experience. Skills Preferred Customer Service Intermediate Sense of Urgency Intermediate Problem Solving Intermediate Interpersonal Intermediate Team Player Intermediate Written Communication Intermediate Verbal Communication Intermediate Organization Intermediate Excel Intermediate Word Intermediate Medical Terminology Intermediate MS Office Intermediate Multi-line phone Intermediate Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations

Sc hedule: Full Time, Monday - Friday, 7:30AM-4PM, Plus On-Call Rotation Summary of Job Duties : The Regional Home Care Scheduler is responsible for scheduling home care services for older adults as requested by the Interdisciplinary Team (IDT) in a courteous and professional manner. The Regional Home Care Scheduler is responsible for verifying and confirming schedules with program participants, staff and team members and verifying that home care visits are made. Position is on-site at the Bedford, PA office. May lead to additional scheduling responsibilities due to future census growth. Benefits: 4 Weeks Paid Time Off 7 Paid Holidays Medical, Dental and Vision insurance Life Insurance Long Term Disability Insurance Automatic Contribution to a 403(b) retirement plan Tuition Reimbursement Mileage Reimbursement at the federal rate Required Education & Experience: An Associate's Degree in business or related field with one year of experience scheduling home health staff or an equivalent combination of education and experience. Scheduling experience in the home care staffing industry is preferred. Experience with scheduling software is required. Required Licensure : Valid PA Drivers license Required Knowledge/Skills/Abilities : Knowledge of rules and regulations governing human resources issues Basic understanding of FLSA Ability to effectively communicate with internal/external customers both in writing and orally Ability to manage entering, exporting, and scheduling data Ability to troubleshoot and escalate challenges, inconsistencies, and issues with systems Ability to travel between facilities (mileage is reimbursed) Strong computer skills including experience with MS Office and Outlook Strong verbal and interpersonal skills Ability to multi-task Strong math aptitude Detail oriented General office skills - phone system, copier, fax, adding machine Impeccable follow-up skills About us: Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence and quality of life. Our program brings the region's experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent, and in their homes. Our wide range of services are designed to meet the varied needs of seniors, and include medical care, social services, meals, activities, transportation and much more.

Job DescriptionBenefits: Licensing paid by agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Sharon Pusey - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.