Customer Service Representative - Store #107
Patient access representative job in Augusta, GA
As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Service:
Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
Speak honestly and act with integrity, upholding company values at all times.
Cash Handling & Transactions:
Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
Operational Duties:
Ensure compliance with company policies, procedures, and safety regulations across all store activities.
Attention to detail while multitasking.
Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
Assist the store leader with additional tasks as needed.
REQUIREMENTS:
Must be 18 years of age or older to work in store operations.
Must be 16 years of age to work in kitchen operations
Must have reliable transportation.
Flexible availability is required, including nights, weekends, and holidays.
PHYSICAL REQUIRMENTS:
Ability to stand for extended periods, ranging from 8 to 10 hours.
Ability to push or pull up to 50 pounds.
Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
Hospital Based Bilingual Patient Advocate
Patient access representative job in Augusta, GA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Augusta, GA with a Sunday- Thursday schedule from 10:30am-7:00pm with rotating holidays.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
* Provide exceptional customer service at all times.
* Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Request home visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* All other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* High School Diploma or GED preferred, except when required by our client.
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Ability to multitask
* Ability to function in a fast-paced environment
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
#IND123
Scheduler
Patient access representative job in Augusta, GA
Pay Band: L Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.
What you will do:
Coordinate with Crew Supervisors to ensures the crew resource availability is updated and accurate.
Monitor the ready backlog and coordinate with the Maintenance Specialists and other stakeholders to establish appropriate job schedule start and completion dates.
Monitor the PM and Inspection backlog and collaborate with Maintenance Specialists and Maintenance Supervisors to ensure this work is scheduled and completed in accordance with established PM and inspection due dates and meet safety, environmental, and regulatory compliance.
Utilize the Oracle EAM ERP system and Viziya Scheduler to manage work order backlog and schedule work against the available resources
Maximize the utilization of resources, equipment, and materials through the coordination of schedules with operating and maintenance areas and between crafts.
Coordinates with Maintenance Specialists and stakeholders to maintain a 4-week draft schedule supporting resource and equipment requirements and cost forecasting.
Lead the daily and weekly scheduling meetings producing daily and weekly maintenance schedules.
Support bundling of work when appropriate to improve work execution efficiency.
Ensure Short Notice Outage Work (SNOW) is appropriately coded and managed to maximize risk management during unplanned outages.
Support the Management of Change (MOC) process, activities, and documentation.
Collaborate with Crew Supervisors to ensure work completion is conducted and documented in the EAM, Viziya, and ProCal systems.
Support outage scheduling using net-capacity and critical path scheduling technics.
Support follow-up work management.
Support minor job planning if needed.
What you will bring:
High School diploma or equivalent required
4+ years of planning and scheduling experience
Knowledge of net-0 capacity and critical path scheduling techniques and best practices
A strong commitment to Safety and Environmental leading practices and culture
A commitment to continuous improvement
Willingness and ability to work extended hours and required overtime, particularly during unit down times and turnarounds.
Ready to make an impact with us? Apply today!
The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. .
This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.
Our Recruitment Process: Application >Resume Review >Pre-screen/Interview >Offer >Pre-Employment Conditions >Welcome to Nutrien
To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
Patient Scheduler
Patient access representative job in North Augusta, SC
Job DescriptionDescription:
At AO Multispecialty Clinic, we are dedicated to providing compassionate and comprehensive care to our oncology patients. Our multidisciplinary team works collaboratively to ensure that every patient receives the highest quality of treatment in a supportive environment. We believe that exceptional care begins with a seamless patient experience, and that's where you come in.
We are seeking a detail-oriented and patient-focused Patient Scheduler/Checkout Specialist to join our dynamic team at AO Multispecialty Clinic. This role is vital to our operations as it directly impacts our patients' journey through their treatment. If you have a passion for helping others and a commitment to excellence, we want to hear from you!
Details:
-Efficiently schedule appointments for patients with various specialists, ensuring optimal use of clinic resources and minimizing wait times.
-Work closely with medical assistants, nurses, and physicians to ensure that the scheduling process aligns with clinical workflows and enhances overall patient care.
-Provide exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism to create a positive clinic experience.
Requirements:
Strong organizational abilities and attention to detail, with the capacity to manage multiple tasks in a fast-paced environment.
-Medical Experience is REQUIRED. Two to three years minimum.
Be part of a team that makes a meaningful difference in the lives of cancer patients and their families.
If you are passionate about patient care and want to contribute to a team that makes a profound impact on patients' lives, we encourage you to apply for the Patient Scheduler/Checkout Specialist position at AO Multispecialty Clinic.
Registrar
Patient access representative job in Augusta, GA
Temp To Full-Time High school diploma, associate's degree, and/or related experience preferred. Certification or Licensure: None is required Skills: Ability to perform clerical skills, such as typing, word processing, filing, and answering phones. Knowledge of basic office machines. Ability to communicate effectively and courteously with the public,
students, parents, and school staff. Demonstrated skills in oral and written communication. Demonstrated
organizational skills. Ability to exercise independent judgment to follow through on matters to ensure that
tasks are successfully executed. Ability to work across functional boundaries and interact with employees
at all levels of the organization. Ability to demonstrate technology skills and familiarity with Microsoft
Office applications.
Work Experience: Two years of office or clerical experience preferred. Experience in a school setting
preferred.
This position is responsible for serving as a receptionist and providing clerical support for the tracking
and maintenance of student attendance records in support of teaching and learning.
1. Perform clerical duties for the school including maintaining discipline and attendance reports
2. File discipline and attendance materials, records, reports, and correspondence in a timely manner
3. Maintain and organize records for all incoming students
4. Prepare daily absentee reports and distribute the report to teachers
5. Maintain a daily record of attendance and total enrollment and communicate this information with
the appropriate parties
6. Complete absence verification calls to parents and issue tardy notices
7. Prepare data for tribunals, court referrals, and hearings
8. Type attendance warning letters
9. Identify issues and reports to administrators in a timely manner
10. Handle student excuses and early dismissals
11. Maintain the sign-in/out registration process for students
12. Prepare vandalism reports
PRIMARY DUTY
ESSENTIAL DUTIES AND RESPONSIBILITIES
JOB QUALIFICATIONS
RICHMOND COUNTY SCHOOL SYSTEM (RCSS) JOB DESCRIPTION
13. Process information requests accurately and quickly as assigned
14. Operate and maintain routine office equipment
15. Communicate with all parties in a businesslike, courteous, and efficient manner
16. The employee shall carry out such other and further duties, whether specifically listed above or not,
as are assigned or required by such employee's supervisor, other appropriate school personnel, law
board policy administrative regulation, the department handbook, as are reasonably necessary to the
efficient operation of the school system and its mission.
The work environment characteristics are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions. The noise level in the work
environment is usually moderate.
The employee must occasionally lift and/or move up to 25 pounds. While performing the duties
of this job, the employee is regularly required to talk and hear. The employee is frequently
required to walk, stand, and sit.
Customer Service Representative
Patient access representative job in Augusta, GA
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.
Qualifications
Talent Requirements:
* Experience with Microsoft Word, Excel and excellent ten key skills.
* Attentive to details.
* Able to multi-task and to work under pressure to meet deadlines.
* Customer service experience required.
* Strong interpersonal skills and excellent written and oral communication skills required.
* Excellent attendance.
* Transit experience a plus.
* Bilingual English/Spanish a plus.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Patient access representative job in Augusta, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Augusta, GA
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Parental leave
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with CJ Bray State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Augusta, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Rep
Patient access representative job in Augusta, GA
Job Description
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Scheduler - Home Care
Patient access representative job in Augusta, GA
Our Company
All Ways Caring HomeCare
The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes.
External Job Description
Has the authority to act as agency manager in the absence of Branch Manager
Ensures HomeCare services follow agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations
Ensures proper documentation and record-keeping for agency payors
Maintains data integrity in client scheduling software system
Understands and ensures adherence to the agreed Plan of Care for each client served
Partners and communicates with all members of the client's circle of care which may include, but is not limited to, family members, assigned Power-of-Attorney spokesperson, community partners and related agencies
Monitors and reports on changes in the client's Plan of Care, services, or condition as required
Conducts periodic home visits and safety checks
Reviews and determines client service schedules to ensure adequate staffing and processing completed visits for payment
Supports recruitment, screening and selection of staff based on Agency and external referrals
Supports all initiatives related to Branch Growth
Provides administrative support for key branch functions (payroll, employee assistance, answering phones)
Assumes on-call responsibility as needed
Other duties as assigned
Qualifications
High School Diploma Required
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred (per regulatory requirements)
Excellent Customer Service Skills
Previous experience with community service, client service or staffing experience
Knowledge or previous experience working in an office setting with computers, phones, facsimile, and other related tasks
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn.
Salary Range USD $15.00 - $16.00 / Hour
Auto-ApplyStore 103: Customer Service Rep. FT
Patient access representative job in Grovetown, GA
Job DescriptionSalary: $13
Shift Lead Supervisor.
Classroom & Event Scheduling Coordinator
Patient access representative job in Augusta, GA
* About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. Responsible for scheduling university space to maximize space utilization of classrooms and meeting spaces, monitors the schedule to ensure compliance with classroom and event scheduling, and coordination of support staff and space policies. Resolves course placement requests, disputes, and conflicts among academic and event needs. Manages space information for the enterprise scheduling system and Banner and determines if classrooms are available for use. Proposes new system, procedure, and policy enhancements to support decision-making, and prepares building and room utilization reports.
Responsibilities
The duties include but are not limited to:
CONTRIBUTE TO THE EFFICIENT USE OF CLASSROOM SPACE: Prepare, communicate, and distribute the academic schedule each academic term for all colleges. Prepare monthly space utilization reports in Excel format with charts/graphs. Maintaining communication and relationships with Registrar's Office. Maintaining communication and relationships with each college on both campuses. Maintaining communication and relationships with appropriate classroom support organizations, including instructional support, audiovisual support, facilities, and related units. Maintaining the flow of the scheduling information from Banner to EMS. Identifying scheduling errors and conflicts by creating searches in EMS and resolving course placement requests, disputes, and conflicts among academic needs. Manage space information for EMS and Banner, and determine if classrooms are available. Scheduling academic classes in compliance with classroom and event scheduling, coordination of support staff, and related policies
CONTRIBUTES TO THE EFFICIENT USE OF MEETINGS: Expertly administering the enterprise scheduling and event management software system, EMS. Maintaining communication and relationship with the President's Office, Provost's Office, Special Events, Communications, External Affairs, Alumni Affairs, and related units, and negotiates trades and conflicts regarding academic classroom space. Maintaining communication and relationships with appropriate event support organizations, including instructional support, audiovisual support, facilities, and related units. Identifying and resolving scheduling errors or conflicts by creating searches on the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs. Scheduling special events and meetings in compliance with classroom and event scheduling, coordination of support staff, and related AU space policies. Technical knowledge of the audiovisual services offered and instructional systems in AU spaces.
EXPERT ADMINISTRATOR OF EMS, THE ENTERPRISE SCHEDULING SYSTEM: Provides event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations and logistical information, providing logistical information to academic and administrative schedulers such as space, event description, and technical requirements, and determining when an event request requires further review. Runs/assigns/distributes daily AV support schedule to IT support staff. Resolves issues/provides patches and updates from EMS vendor. Creates new EMS Client user accounts, trains users on the application. Provides guidance when applicable to the Classroom & Event Scheduling Coordinator. Creates various space utilization reports based on USG standards.
HELPS TO IMPROVE PROCESSES: Helps to improve the classroom and event scheduling processes and operations. Troubleshoot system and problem errors. Working with IT analysts to maintain EMS. Ensure good communication is kept with all departments and colleges about the enterprise and any training opportunities or upcoming changes in the classroom and event scheduling area. Oversee the proper use of EMS by other area schedulers using EMS.
FACILITATES AND COORDINATES CHANGES: Facilitates and coordinates changes to scheduled rooms by re-assigning rooms in the event of an emergency. Assists law enforcement authorities in locating classrooms or events. Coordinates with Facilities and Instructional & Research Systems concerning maintenance, building opening and closing, and reassignment of department courses. Provide alternate schedule options for classes and events.
PROVIDES INFORMATION TO DECISION MAKERS: Provides information to decision makers by running queries, room matrixes, time conflict reports, confirmation reports, room usage reports, and building utilization reports and developing comparative data modules.
MANAGES CONTRACTS, BILLING, AND RELATED PROCESSES: Manages contracts, billing, and related processes and procedures related to room usage and support costs by internal and external entities.
OTHER: Perform all other duties as assigned.
Required Qualifications
Associate's degree from an accredited college or university in a related field with two years of customer service experience to include working with enterprise applications such as an event/scheduling system OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and a minimum of three years of customer service experience to include working with enterprise applications such as an event/scheduling system.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
SKILLS
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong prioritization and organizational skills.
ABILITIES
Ability to maintain confidentiality.
Shift/Salary/Benefits
Shift: Days; M-F
Pay Band: B6
Salary: $18.85/hourly-$20.47/hourly
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today! ********************************
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at ************
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Evans, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Dental Scheduling Coordinator
Patient access representative job in Augusta, GA
Job DescriptionJoin Our Team as a Dental Scheduling Coordinator! Dr. Chandra Williams Cosmetic and Family Dentistry is seeking a friendly, organized, and detail-oriented Dental Scheduling Coordinator to join our patient-focused team. If you're passionate about creating a smooth, positive experience for patients and thrive in a collaborative dental environment, we'd love to meet you!
Responsibilities:
Manage the daily schedule to ensure efficient patient flow and provider time utilization.
Confirm, reschedule, and fill appointments as needed to maintain productivity.
Communicate with patients in a professional and caring manner, both in person and over the phone.
Coordinate with hygienists, assistants, and the doctor to balance schedules and accommodate patient needs.
Handle cancellations, emergencies, and same-day changes quickly and professionally.
Maintain accurate patient information and appointment records in the dental software system.
Assist with front desk tasks, including patient check-in/out and administrative support.
Qualifications:
Minimum 1+ year of experience working in a Dental setting required.
Experience with dental scheduling software (Dentrix, Eaglesoft, Open Dental, Curve, etc.) required.
Familiarity with dental procedures and insurance terminology.
Strong communication skills with a patient-centered, empathetic approach.
Excellent organization and time management abilities.
Ability to multitask and stay calm in a fast-paced environment.
Professional and dependable team player with a positive attitude.
Proficiency with Microsoft Office, email, and digital scheduling tools.
Why You'll Love Working With Us:
At Dr. Chandra Williams Cosmetic and Family Dentistry, we pride ourselves on providing exceptional care in a supportive and welcoming environment. Our team values collaboration, growth, and building strong relationships with our patients and each other.
Apply today to join a supportive, patient-focused team that truly values your contribution!
Front Office
Patient access representative job in Augusta, GA
Job Description
Now Hiring: Front Office Dental Billing Specialist
Our established, family-oriented general dental practice is looking for a reliable and detail-driven Front Office Dental Billing Specialist to join our team. We value professionalism, kindness, and a strong commitment to patient care.
What We Offer:
• Competitive pay
• Medical, dental, and vision benefits
• 401(k)
• PTO and paid holidays
• Supportive, long-standing team culture
• Stable, well-established practice environment
Position Requirements:
• Experience in dental billing and insurance verification
• Strong understanding of dental codes, claims, and follow-up processes
• Proficiency with Eaglesoft (preferred)
• Excellent communication and organizational skills
• Ability to work efficiently, accurately, and with a positive attitude
If you're looking to grow with a practice that treats its team like family, we'd love to hear from you. Please send your résumé or contact us for more information.
Patient Financial Advocate
Patient access representative job in Aiken, SC
Hours: Monday - Friday 2:30pm - 11pm
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
Hospital Based Patient Advocate
Patient access representative job in Augusta, GA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Augusta, GA, with a Tuesday-Saturday schedule from 10:30am-7:00pm with rotating holidays.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
Radiation Oncology Biller
Patient access representative job in North Augusta, SC
Job DescriptionDescription:
AO Multispecialty Clinic is a leading provider of radiation oncology services, dedicated to delivering high-quality patient care and innovative treatment options. We are seeking a detail-oriented and experienced Radiation Oncology Biller to join our dynamic team. If you are passionate about healthcare billing and have a strong background in radiation oncology, we want to hear from you!
As a Radiation Oncology Biller, you will be responsible for managing the billing process for radiation oncology services, ensuring accurate and timely submission of claims, and following up on outstanding accounts. You will play a crucial role in the financial operations of our practice, working closely with clinical staff and insurance providers to resolve billing issues and enhance revenue cycle efficiency.
-Prepare and submit accurate billing claims for radiation oncology services to insurance companies and payers.
-Review and verify patient insurance information and eligibility prior to billing.
-Ensure compliance with all regulatory requirements and payer policies related to radiation oncology billing.
-Follow up on unpaid claims and resolve billing discrepancies or denials in a timely manner.
-Communicate with patients regarding their bills, insurance coverage, and payment options.
-Maintain accurate and organized billing records and documentation.
-Collaborate with clinical staff to ensure proper coding and documentation practices are followed.
-Assist in the development and implementation of billing procedures to improve efficiency and accuracy.
-Stay updated on industry trends, coding changes, and regulatory requirements related to radiation oncology billing.
Requirements:
- High school diploma or equivalent; Associate's degree or higher in a related field preferred.
- Minimum of 3 years of experience in medical billing, specifically in radiation oncology.
- Strong knowledge of CPT, ICD-10, and HCPCS coding specific to radiation oncology.
- Familiarity with insurance verification, claims submission, and denial management processes.
- Proficiency in billing software and electronic health record (EHR) systems.
- Excellent attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to work independently as well as part of a team.
If you are ready to take the next step in your career and join a dedicated team in radiation oncology, please submit your resume. We look forward to hearing from you!
Student Credentialing Coordinator
Patient access representative job in Augusta, GA
* About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Medical College of Georgia is one of the nation s largest medical schools by class size, with 260 students per class. The educational experience is anchored by the main campus in Augusta, regional clinical campuses for third- and fourth-year students across the state and a second four-year campus in Athens in partnership with the University of Georgia. MCG s expanding partnerships with physicians and hospitals across Georgia currently provides about 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to more than 500 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician
Job Summary
The Student Credentialing Coordinator will communicate with medical students to gather required items for credentialing (background checks, immunization records, training documents, BLS certifications, etc.) for credentialing at Wellstar MCG, VA, etc.; work with designated officials at partner medical centers to ensure required materials are up-to-date in the ACEMAPP system; ensure students have appropriate chart/badge access; help troubleshoot student EMR access issues by interfacing with key stakeholders in EMR access (ACEMAPP officials, OnelD team, EPIC team, Wellstar OAA, AU/MCG OAA); support OAA business operations unit as outlined below.
Responsibilities
The responsibilities include, but are not limited to:
* Communicate with medical students to gather required paperwork (background checks, immunization records, training documents, BLS certifications, etc.) for credentialling in the various medical centers where students train.
* Work with designated officials at partner medical centers (Wellstar MCG, VA, legacy Wellstar etc.) and regional campuses to ensure that required materials for students are up to date in the ACEMAPP system.
* Maintain and regularly update the list of students' credentialling status.
* Interface with the appropriate officials at partner institutions (partner medical centers and regional campuses) to ensure students have the appropriate chart/badge access.
* Troubleshoot with students who lose access to necessary systems.
* Support OAA business unit in management of agency accounts for student insurance to include policy tracking, estimating annual expense, tracking student fee assessment, and reconciling billing.
* Perform other related duties as assigned.
Required Qualifications
Bachelors degree from an accredited college or university in Business Administration or related field and one year of related experience.
OR
Associates degree from an accredited college or university in Business Administration or related field and three years of related experience.
Knowledge, Skills, & Abilities
Ability to maintain confidentiality
Detail-oriented
Excellent interpersonal, verbal, and written communication skills
Proficient in Microsoft Office and other computer software/databases
Shift/Salary/Benefits
Shift: Days: Monday - Friday
Pay Band: 8
Salary Minimum: $21.83/hour - $27.26/hour
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 11/14/25 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
********************************
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at ************