Patient access representative jobs in Chico, CA - 54 jobs

ENL Admitting Compensation range: $21.82 - $29.45 Your rate of pay will be based on applicable experience Shift: Nights Shift length: 10 Hours Days off: Variable Hours per pay period: 80 Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. POSITION SUMMARY: The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct. EDUCATION / TRAINING / EXPERIENCE: Minimum of one of the following: Competency as Patient Access Representative I or II at Enloe Medical Center 6 months in a hospital patient registration position 2 years patient registration experience in a doctor's office or medical setting SKILLS / KNOWLEDGE / ABILITIES: This position interfaces with all levels of personnel within the hospital or clinic setting. Must demonstrate excellent customer service skills. Must be proficient in Microsoft Office (Word/Excel/Outlook). Must demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment. Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress. Must demonstrate sensitivity and compassion for the hospitalized patient and family. Must demonstrate the ability to work in a fast paced environment. Must demonstrate the ability to expedite registration activities to support clinical operational needs in emergent situations. Must maintain all protected patient information in strict confidence. Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements. Must demonstrate competency in performance of their job duties in accordance with department standards. Must demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment. Must demonstrate the ability to organize and prioritize assignments. Must demonstrate reliability and dependability by reporting to work as scheduled. Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change. Must be able to fulfill the essential functions of the position. Benefits Information Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to: $0 premium medical plan to include vision insurance Prescription and dental group insurance Retirement with employer match Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned Extended Sick Leave Flexible Spending Accounts for unreimbursed medical expenses and dependent care Employee Assistance Program Educational Assistance Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.

JOB TITLE: Scheduler GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors' offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization. SUPERVISION RECEIVED: Office Manager ESSENTIAL FUNCTIONS: * Counseling patients and scheduling surgeries for multiple physicians. * Schedule surgeries and work with physician offices on a daily basis to ensure each patient has their history and physicals completed prior to surgery. * Complete all necessary paperwork for each procedure on the physicians' schedule. * Precertify any procedures on the schedule that require pre-certification. * Must be capable of multi-tasking and working with a diverse patient population. * Provide back up support for the Front Office as needed. * Other duties as needed. EDUCATION/EXPERIENCE: * High School * 2 years of previous experience scheduling appointments and/or surgeries * Experience with insurance KNOWLEDGE: * Knowledge of clinic policies and procedures. * Knowledge of managed care contracts and utilization. * Knowledge of computer systems, programs and spreadsheet applications. * Knowledge of medical terminology and be familiar with scheduling software. SKILLS: * Skill in gathering and reporting claim information. * Skill in solving utilization problems. * Skill in written and verbal communication and customer relations. * Experience in a medical office as a scheduler. * Fast and accurate data entry. * Service oriented, patient demeanor. * Ability to multi-task, manage time effectively, and deliver results. * Strict attention to detail. * Intermediate computer skills and knowledge of Microsoft Office. ABILITIES: * Ability to work effectively with medical staff and external agencies. * Ability to identify, analyze and solve problems. * Ability to deal courteously and professionally with internal and external customers. * Ability to provide excellent customer service. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Occasional evening or weekend work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service. Responsibilities and Duties: Customer Service Excellence Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”) Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement Represent the company with professionalism in appearance, communication, and conduct Cash Handling & Register Operations Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions Store Presentation & Merchandising Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing Maintain signage, promotional materials, and pricing accuracy Remove expired, damaged, or recalled items and report discrepancies to the Station Manager Keep the sales floor, counters, and displays neat, clean, and clutter-free Food & Beverage Handling Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.) Follow all food safety, sanitation, and temperature guidelines Clean and sanitize equipment regularly to ensure quality and compliance Maintenance, Cleanliness & Safety Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal Refill windshield washer stations, paper towels, and squeegees at the pumps Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems Report equipment malfunctions or safety hazards immediately to management Additional Duties Adhere to the station's shift duties checklist for assigned shifts Understand and assist with car wash operations (if applicable) Perform other job-related duties as assigned by management Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, food service, or customer-facing roles preferred Basic knowledge of POS systems and cash-handling procedures CPR and First Aid training a plus Strong communication skills and the ability to work effectively in a team environment Skill Set Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced setting Self-motivated and dependable, with strong follow-through and attention to detail Able to follow direction, take initiative, and maintain professionalism under pressure Comfortable using computers and POS systems; basic Microsoft Office skills a plus Flexible availability, including nights, weekends, and holidays Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and lifting up to 50 lbs Requires use of hands, arms, and vision to operate POS systems and restock merchandise Must be able to work both indoors and outdoors in various weather conditions Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment Must be able to communicate clearly and effectively in person and over the phone Reasonable accommodations will be provided as required by law WEEKENDS AND NIGHTS MUST BE FLEXIBLE TO COVER OTHER SHIFTS

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Erynn Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description CSR Take in person and phone orders Complete transactions with guest at register Help other stations when needed Clean as you go Follow food safety standards Good Customer service skills Help prep pizza items and label with date Make pizzas when needed Pass background test Over 18 years old Qualifications over 18 years Additional Information All your information will be kept confidential according to EEO guidelines.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Meda Health is looking for a Occupational Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Pediatric-Orthodontic Referral Specialist Summary: We are seeking a highly skilled Pedo-Ortho Referral Specialist to join our team. This individual will be responsible for maintaining both pediatric and orthodontic patients, as it pertains to orthodontia, and will be responsible for accessing eligibility reports, call parents, educating parents on orthodontic evaluations, greeting patients in pediatric clinics, and scheduling patients for their orthodontic consultation. The ideal candidate will have ha strong background in both pediatric dentistry and orthodontics and possess excellent communication and organizational skills. Primary responsibilities include qualifying and scheduling patients for complimentary orthodontic evaluations. Pay Range: $18.00-$22.00/hour (Based on experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. PEDO ORTHO SPECIALIST INITIATIVES Coordinating both pediatric and orthodontic patients Obtain reports and analyze patient data Promote our dental practices by directly engaging with patients and referral partners in the communities in which we serve to increase community awareness of our services and generate new patient leads. As a Pedo Ortho Specialist, exemplify and embody CHOICE standards. Develop knowledge and understanding of underserved community health and dental health issues in target populations. Seek and engage families and individuals to educate and inform them on the importance of orthodontic dental care at Children's CHOICE Healthcare Services. Respond to requests for information about our company, services, and basic dental information to engage, educate and empower patients to schedule appointments at our clinics. Complete ad hoc projects per needs of management and team. Support orthodontic growth goals for new patient appointments by: Obtaining data from reports to identify qualified patients Greeting qualified patients at their pediatric appointment and schedule orthodontic consultations Engage with parents via phone and in person to educate on the importance of orthodontia care and to schedule complimentary orthodontic exams. Scheduling pediatric patients for orthodontic exams. Follow up with patients who are not ready to schedule, or have postponed scheduling their orthodontic exam. Directly engaging potential new orthodontic patients and scheduling consultation appointments or gathering information for follow-up. Ensuring that monthly appointment goals are met as set by Ortho Manager to support operational growth targets. Collaborate with both the pediatric and orthodontic teams to provide comprehensive care to patients. Maintain accurate patient records and schedules Attend both pediatric and orthodontic huddles Understand and comply with ethical, legal and regulatory requirements applicable to industry. Collaborate with clinic teams for existing and new patient conversion efforts. Ensure high customer satisfaction by providing quality service to customers while upholding and demonstrating company values. Qualifications Education and/or Experience: High school diploma or equivalent Demonstrated experience and success in customer service. Bilingual in Spanish is highly preferred

Full-time Description Are you Collaborative, Adaptable, Respectful and strive for Excellence? If so, you share our C.A.R.E. with Compassion core values, and we invite you to apply to become part of our Team. JOB DESCRIPTION JOB TITLE: Medical Biller STATUS: Non-Exempt REPORTS TO: Chief Financial Officer LOCATION: Spokane, WA SCHEDULE: M-F, 8am - 5pm FT/PT: Full Time BASE PAY: $20.00/hour JOB SUMMARY To ensure prompt and correct billing of all contracted and non-contracted commercial and private carriers minimizing denials and maximizing reimbursement. With an emphasis on problem solving through research and interface with Therapeutic Solutions/Psychiatric Solutions staff and physicians in order to obtain maximum reimbursement as expediently as possible. DUTIES & RESPONSIBILITIES Process private and commercial billings and correspondence. Responsible for monitoring the unbilled, denied, rejected and aging accounts and the handling of all delinquent insurance accounts. Communicate with patients by telephone, mail or in person to answer questions or resolve issues on their account. Other duties and projects as assigned. ESSENTIAL REQUIREMENTS Minimum of one-year insurance billing experience in a medical office. Proficient computer skills including Microsoft Suite, electronic health records and commercial billing. Excellent verbal and written communication skills. Positive attitude and a team player. Well-developed ability to collaborate and adapt to changes in the workplace. Ability to exercise good judgment and discretion at all times. Ability to read, write and comprehend basic medical terminology. Ability to work well and accurately under pressure. Ability to organize and complete work in an efficient and effective manner while focusing on detail and timeliness. Maintains confidentiality at all times. DESIRED QUALIFICATIONS Ability to work in a close cooperation with other personnel, and a mature and businesslike manner. Self-directed with the ability to work with little supervision. Flexible and cooperative in fulfilling all obligations. Ability to maintain regulatory requirements including Allstate, federal and JCAHO regulations. Represents the organization in a process positive and professional manner. PHYSICAL DEMANDS For physical demand of position, including vision, hearing, repetitive motion, and environment, see following description: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care. MEDICAL BILLER EVALUATION CRITERIA Process private and commercial buildings and correspondence. Proficient in the use of automated billing systems. Proficient with electronic health records and other software applications. Review and process professional, program and other service line charges by way of electronic or paper claims. Review all claims for completeness and submit with necessary documentation. Research problems by using Accounts Receivable reports and claim follow-up by phone calls and/or letters. Update insurance records if necessary to ensure correct information on claims. Understands commercial insurance and insurance contracting relationships. Responsible for balancing all monies posted. Responsible for monitoring the unbilled, denied, rejected and aging accounts and the handling of all delinquent insurance accounts. Process the unbilled report and payment challenges on a daily basis. Post all insurance and patient payments and denials on a daily basis via incoming mail and by pulling EFTs online and through E-remittance. Responsible for working denials and rejected claims received by researching why claims denied and correct them in order to resubmit for claim reimbursement; Send appeals as needed. Review the unapplied report and work/process all needed insurance and/or patient refunds on a monthly basis. Communicates with patients by telephone, mail or in person to answer questions or resolve issues on their accounts. Send out patient statements as needed. Ability to set up payment agreements and/or begin the collection process according to the collection policy. Work on the patient outstanding collection report with or without delinquent accounts as needed. Complete insurance eligibility checks according to the assigned schedule. Possess excellent written and communication skills. Other duties and projects as assigned. Actively participates in billing meetings as well as other inter-departmental and company-wide meetings and/or committees. Willingly accepts and completes other duties and projects as assigned by the Billing Manager and/or Chief Financial Officer. Your Employment Happiness Starts Here!

Permanent position for a treatment coordinator\/financial coordinator in Yuba City dental office. Hours needed are Mon\-Thurs 8\-5. Office utilizes Dentrix and offers IRA matching, vision, medical, PTO. Text yes for job 1411. \-\-\-\-\-\- We are a thriving dental practice and are seeking a FRONT OFFICE ADMIN \/ OFFICE MANAGER to join our established and dedicated team. The perfect candidate will be hard\-working, self\-motivated, and dependable. We are searching for a part\-time or full\-time member of our staff. Benefits included. Responsibilities \-All office aspects from scheduling, insurance verification, processing claims, updating general information in all systems ordering front and back office supplies \-Welcome patients to the office and help with any questions or concerns; \-Take telephone calls and respond to dental inquiries appointments, and insurance; \-Scheduling appointments according to available time slots and providing appointment details to patients over the telephone and in person; Requirements Past dental office experience "}}],"is Mobile":false,"iframe":"true","job Type":"Permanent","apply Name":"Apply Now","zsoid":"255013264","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Dates Requested","uitype":1,"value":"M\-Th 8\-5"},{"field Label":"Job No.","uitype":1,"value":"01411"},{"field Label":"Job Opening Status","uitype":2,"value":"IN\-PROGRESS"},{"field Label":"Industry","uitype":2,"value":"Dental"},{"field Label":"City","uitype":1,"value":"Yuba City"},{"field Label":"State\/Province","uitype":1,"value":"California"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"95991"}],"header Name":"FO \- FRONT OFFICE Dentrix","widget Id":"345355000001023268","is JobBoard":"false","user Id":"345355000000104003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"345355000009585037","FontSize":"15","google IndexUrl":"https:\/\/maydaydentalstaffing.zohorecruit.com\/recruit\/ViewJob.na?digest=ne CPLU4rQtECLnZEkl4V70O0AthjtwV@k6H9KRxxv08\-&embedsource=Google","location":"Yuba City","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"033zq6c91db4dcadb4e1884114e62543cc287"}

Full-time Description SUMMARY. Provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility. 1. QUALIFICATIONS: 1.1. Mandatory knowledge and skills. 1.1.1. A fully qualified typist with a minimum of 50 WPM is required. 1.1.2. General medical ethics, telephone etiquette, and excellent communication and customer service skills. 1.1.3. General office administrative and clerical skills to perform receptionist duties and answer telephones. 1.1.4. Ability to communicate effectively, both orally and in writing. 1.2. Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired. 1.3. Experience. At least 6 months of experience in a medical office setting in the following areas: medical administrative support service, medical office management, medical front desk management, medical records administrative and/or referral processing, tracking and closure. Possess experience in the operation of all standard office equipment such as desk top computers, fax, scanner, printer, office copier, and data transcribing procedures. 1.4. Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending. 2. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES: 2.1. Armed Forces Health Longitudinal Technology Application (AHLTA) 2.2. Composite Health Care Systems (CHCS) and/or MHS GENESIS 2.3. Defense Enrollment Eligibility Reporting System (DEERS); 2.4. Military Filing System - by sponsor social security, terminal digit order, color-coded and blocked filing system. 2.5. Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures. 3. PERFORMANCE OUTCOMES: In performance of the below listed duties, the contractor is not to perform any inherently governmental functions as described in FAR subpart 7.5. Additionally, any discretion or decision-making regarding individual patient outcomes shall be referred to the designated government representative. 3.1. Greets patients/visitors at a front desk, information center or office setting. 3.2. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. 3.3. Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections. 3.4. Obtains updates and files medical records as needed. 3.5. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. 3.6. Ensures arrival of medical records prior to appointment(s). 3.7. Initiates and locates patient medical records as needed. 3.8. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records). 3.9. Performs other administrative and clerical duties in support of the medical care and operational support. 3.10. Creates appointment schedules and templates in patient appointment computer system. 3.11. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system. In addition to the performance outcomes from the MSS Technical Exhibit 4 identified above, the following performance outcomes are applicable to all Medical Office Clerk services under this Task Order: 3.12. The contractor shall provide appointment support services and production control support to the department. 3.13. The contractor shall complete routine data preparation, distribution and file maintenance. 3.14. The contractor shall use the computerized systems such as CHCS, AHLTA, EHR, HAIMS, DEERS, and TRICARE along with other software such as electronic mail, a planning calendar, and databases. 3.15. The contractor shall perform data entry, verification, updates, and editing of patient data and register new patients as required. 3.16. The contractor shall process patient information into data systems, process, scan and perform online edits during patient check-in. 3.17. The contractor shall input patient demographic data into the automated systems during patient check-in. 3.18. The contractor shall book patient appointments in compliance with TRICARE business practices and schedule of appointment procedures applying “Access to Care” (ATC) policies. 3.19. The contractor shall enter patient appointments taken from patient incoming telephone calls, and written or typed patient registration/clinical information form. Phones shall be answered within 3 rings and patients that are scheduling an appointment in person have priority over incoming telephone requests. 3.20. The contractor shall schedule, reschedule and cancel patient appointments and enter provider's schedules into the automated appointment and scheduling systems when received. 3.21. The contractor shall maintain logs and files in conjunction with the patient appointment process. 3.22. The contractor shall enter telephone consults (t-cons) for patient's provider into the automated system upon patient request. 3.23. The contractor shall assist nursing staff by replying to telephone consults and contacting patients for preventative medicine and chronic disease management reminders. 3.24. The contractor shall input order requests for laboratory, radiology and electrocardiogram tests into the automated system when received and upon receipt use automated modules to enter requests per provider's diagnosis. 3.25. The contractor shall enter data into Excel, Access databases and the Health Fitness Assessment (Wellness Center) database daily. 3.26. The contractor shall verify previous day appointments have been cleared in the system at the beginning of each workday. 3.27. The contractor shall retrieve health information for the system utilizing the department/clinic Standard Operating Procedures (SOP). 3.28. The contractor shall transfer information within the TRICARE system, including DEERS checks. 3.29. The contractor shall provide a daily job status report which will reflect the number and type of appointments scheduled each day, incomplete activity, and status of special interest jobs by end of shift daily. 3.30. The contractor shall maintain procedure manuals and keep abreast of Department policies and procedures regarding medical appointments. Procedure manuals will be reviewed by the Department Head who will provide any material/information to be updated. 3.31. The contractor shall comply with specific task criteria, schedules, and instructions per MTF SOP. 3.32. The contractor employee shall maintain current compliance with all training indicated in the PWS. Training certificates will be provided to the Contracting Officer's Representative (COR) at time of completion. 3.33. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. In addition, the following performance outcomes are applicable to the Medical Office Clerk services within specific departments under this Task Order: 3.34. SPECIFIC DUTIES FOR THE EMERGENCY MEDICINE DEPARTMENT (EMD): The contractor shall provide continuous 24/7 front desk support for the EMD. 3.34.1. The contractor shall register/add each patient and update demographic information in the Composite Health Care System (CHCS), print out a medication reconciliation list, verify eligibility in DEERS and print wristband / labels for patient verification. The contractor shall print additional patient labels as needed. 3.34.2. The contractor shall close out patient record using CHCS after the discharge of each patient. 3.34.3. The contractor shall utilize CHCS, Armed Forces Health Longitudinal Technology Application (AHLTA), Essentris and MHS Genesis programs for any medical correspondence to include, but not limited to, past EKGs, old medical records, and past ER visits as requested by Physicians. 3.34.4. The contractor shall use CHCS for any request of medical records within the facility. 3.34.5 The contractor shall make and receive phone calls and take/relay accurate information to the appropriate staff member. NOTE: The EMD becomes the call center for the hospital on weekends. 3.34.6. The contractor shall notify the triage/charge nurse immediately when a patient identifies an emergent need (as noted in the critical chief complaint list) upon arrival to the EMD. 3.34.7. The contractor shall monitor documents and/or supplies utilized in the EMD and notify the department supply staff when supplies are running low. 3.34.8. The contractor shall submit doctors' orders (inpatient/outpatient records, laboratory orders, radiology tests and reprint consultations) using CHCS. 3.34.9. The contractor shall facilitate communication between the providers and the Radiology department to aid a proper flow of patients. 3.34.10. The contractor shall provide administrative support to the Charge Nurse and/or staff nurse to arrange for the transfer of disengagement of EMD patients. 3.34.11. The contractor shall perform the following duties for each patient transferred from the MTF: 3.34.11.1.. The contractor shall contact the receiving hospital for an accepting physician. 3.34.11.2. The contractor shall contact receiving hospital to arrange for a room/bed arrangements and provide contact information for the MTF to call in a report of the patient. 3.34.11.3. The contractor shall arrange for any procedure information such as laboratory and radiology results to be sent with the patient. 3.34.11.4.. The contractor shall contact the Health Benefits/Officer on Duty (OOD)/Nurse of the Day (NOD) for any patient Disengagement or Leave against Medical Advice (AMA). 3.34.11.5. The contractor shall print demographics and insurance information for the receiving facility. 3.34.11.6. The contractor shall print consults for referral of care and the ambulance. 3.34.11.7. The contractor shall contact the Quarterdeck to arrange for a 3-way call to ambulance transport. 3.34.11.8. The contractor shall ensure the Quarterdeck calls back with an estimated time of arrival (ETA) and has notified the Naval Air Station (NAS) front gate Watch Commander to ensure smooth and timely passage of the ambulance through the front gate. 3.34.12. The contractor shall page/contact members of the multidisciplinary healthcare team. 3.34.13. The contractor shall scan hard-copy patient files into the patient's electronic health record. 3.34.14. The contractor shall upload the patient's file into the Essentris program after scanning. 3.34.15. The contractor shall request records from outside facilities using appropriate patient consent form as requested by physicians. 3.34.16. The contractor shall, upon the admission of a patient, call the admissions office, notify them of patient being admitted from the ER and notify the ER charge nurse. 3.34.17. The contractor shall print an End of Day report daily using CHCS, make corrections as needed, and turn the report into the Division Officer at the end of their shift. 3.34.18. The contractor shall keep a daily log of all Ultrasound (US) and computerized tomography (CT) scans as well as all Electrocardiograms (EKG) performed on each shift. 3.34.19. The contractor shall edit, print, scan and upload the following reports utilizing CHCS, Essentris and MHS Genesis programs at the end of the 24 hour period, End of Day Report, Joint Commission (JC) Report and 24 Hour Nursing Report. 3.34.20. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services.

Job DescriptionDescription: Clinic Receptionist DEPARTMENT: Clinics EMPLOYEE REPORTS TO: Clinic Manager FLSA STATUS: Non-Exempt EMPLOYMENT STATUS: Full-time Responsible for greeting patients/customers at the Rural Health Clinics. Ensures that all patients are checked in quickly, accurately and in accordance with hospital policy and procedures. Responsible for answering telephones, making appointments, maintaining patient charts and organizing all clerical duties. QUALIFICATIONS: Six months to one year of related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and write English. Bi-lingual (Spanish preferred). Ability to speak effectively before groups of customers or employees of organization. Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES: Position-Specific Standards: Greets patients and assists them with registration forms and health information forms. Handles all incoming telephone calls and exercises judgment as to the urgency or other nature of the calls and directs them to appropriate personnel. Makes future appointments and answers all inquiries. Completes various agency forms and records. Types and maintains all patient medical files. Inventories and orders all office supplies regularly. Performs clerical duties, i.e., photocopying, A-Z filing, as well as other duties assigned. Review patient chart for accuracy of billing information and ensure medical/legal compliance with Consent for Treatment and third-party requirements, such as pre-admission authorizations and second surgical opinions. Assure timely distribution of all paperwork to all involved areas, such as Business Office billing and physician's offices. Ensure enforcement of hospital collection and insurance verification policies. Translate for patients and/or staff. Register patients into the HMS system. Obtain prior authorizations. Call and confirm patients for appointments. Enroll patients into CHDP gateway, CDP and HAP programs. Collect money from patients and distribute receipts. Assist with referrals. Must be able to demonstrate the knowledge and skill necessary to provide care and/or services appropriate to the age of the patients served in his/her assigned area. The skills and knowledge needed to provide such care may be gained through education, training or experience. General Standards: Provides an environment that demonstrates competence, caring, and commitment to external and internal customer satisfaction. Immediately greets/acknowledges guests' presence in a courteous and caring manner. Demonstrates the ability to prioritize and deal with immediate guest needs first, and paperwork processing second. Demonstrates appropriate customer relations communications skills, actively listening, maintaining eye contact, using guest names, anticipating customer needs, and proactively offering assistance. Demonstrates good rapport and cooperative working relationship with all hospital staff. Answers the telephone professionally, identifying self and department. Handles telephone information requests with courtesy, accuracy, and respect for confidentiality. Returns telephone voice mail and messages appropriately. Maintains the confidentiality of patient and facility records and information. Does not abuse or take advantage of sick time or personal days off. Provides proper notification for absence or tardiness. Reports to work as scheduled; is consistently ready to work at start of the assigned shift. Reports off duty as scheduled; does not abuse overtime policy. Makes best use of time during assigned shift. Coordinates activities to achieve maximum productivity and efficiency during assigned shift. Attends to personal affairs on own time to avoid disrupting the work schedule. Performs duties in an independent manner with minimum supervision. Adjusts personal schedule to complete workload when requested. Completes time sheet accurately and on a daily basis. Utilizes company supplies efficiently. Conducts himself/herself in a professional manner at all times. Observes the Hospital/department dress code and wears ID badge. Attends all required education/in-service meetings. Complies with hospital safety and disaster policy and procedures. Demonstrates knowledge of and adheres to hospital and departmental safety regulations, disaster plans, infection control policies, and fire safety regulations, hazardous materials protocol. Demonstrates a working knowledge and understanding of National Patient Safety goals. Provides safe transportation of patients to and from the patient care units, registration area, and emergency treatment area. Identifies and reports unsafe practice and/or procedures as related to patient care. Identifies and reports unsafe conditions noted hospital wide that could contribute to potential falls or injuries by staff, patients, or visitors. Responds to and uses disaster codes appropriately. Demonstrates ability to coordinate activities with other departments to promote effective workflow. Ensures that Hospital confidentiality of patient information policies and guidelines are observed. Performs other related duties as assigned or requested.

ENL Admitting Compensation range: $21.28 - $28.73 Your rate of pay will be based on applicable experience Shift: Varied Shift length: 10 Hours Days off: Variable Hours per pay period: 12 The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct. EDUCATION / TRAINING / EXPERIENCE: Minimum of one of the following: Competency as Patient Access Representative I or II at Enloe Medical Center 6 months in a hospital patient registration position 2 years patient registration experience in a doctor's office or medical setting SKILLS / KNOWLEDGE / ABILITIES: This position interfaces with all levels of personnel within the hospital or clinic setting. Must demonstrate excellent customer service skills. Must be proficient in Microsoft Office (Word/Excel/Outlook). Must demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment. Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress. Must demonstrate sensitivity and compassion for the hospitalized patient and family. Must demonstrate the ability to work in a fast paced environment. Must demonstrate the ability to expedite registration activities to support clinical operational needs in emergent situations. Must maintain all protected patient information in strict confidence. Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements. Must demonstrate competency in performance of their job duties in accordance with department standards. Must demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment. Must demonstrate the ability to organize and prioritize assignments. Must demonstrate reliability and dependability by reporting to work as scheduled. Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change. Must be able to fulfill the essential functions of the position. Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page ********************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of our benefits.

JOB TITLE: Scheduler GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors' offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization. SUPERVISION RECEIVED: Office Manager ESSENTIAL FUNCTIONS: Counseling patients and scheduling surgeries for multiple physicians. Schedule surgeries and work with physician offices on a daily basis to ensure each patient has their history and physicals completed prior to surgery. Complete all necessary paperwork for each procedure on the physicians' schedule. Precertify any procedures on the schedule that require pre-certification. Must be capable of multi-tasking and working with a diverse patient population. Provide back up support for the Front Office as needed. Other duties as needed. EDUCATION/EXPERIENCE: High School 2 years of previous experience scheduling appointments and/or surgeries Experience with insurance KNOWLEDGE: Knowledge of clinic policies and procedures. Knowledge of managed care contracts and utilization. Knowledge of computer systems, programs and spreadsheet applications. Knowledge of medical terminology and be familiar with scheduling software. SKILLS: Skill in gathering and reporting claim information. Skill in solving utilization problems. Skill in written and verbal communication and customer relations. Experience in a medical office as a scheduler. Fast and accurate data entry. Service oriented, patient demeanor. Ability to multi-task, manage time effectively, and deliver results. Strict attention to detail. Intermediate computer skills and knowledge of Microsoft Office. ABILITIES: Ability to work effectively with medical staff and external agencies. Ability to identify, analyze and solve problems. Ability to deal courteously and professionally with internal and external customers. Ability to provide excellent customer service. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Occasional evening or weekend work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Pediatric-Orthodontic Referral Specialist Summary: We are seeking a highly skilled Pedo-Ortho Referral Specialist to join our team. This individual will be responsible for maintaining both pediatric and orthodontic patients, as it pertains to orthodontia, and will be responsible for accessing eligibility reports, call parents, educating parents on orthodontic evaluations, greeting patients in pediatric clinics, and scheduling patients for their orthodontic consultation. The ideal candidate will have ha strong background in both pediatric dentistry and orthodontics and possess excellent communication and organizational skills. Primary responsibilities include qualifying and scheduling patients for complimentary orthodontic evaluations. Pay Range: $18.00-$22.00/hour (Based on experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. PEDO ORTHO SPECIALIST INITIATIVES Coordinating both pediatric and orthodontic patients Obtain reports and analyze patient data Promote our dental practices by directly engaging with patients and referral partners in the communities in which we serve to increase community awareness of our services and generate new patient leads. As a Pedo Ortho Specialist, exemplify and embody CHOICE standards. Develop knowledge and understanding of underserved community health and dental health issues in target populations. Seek and engage families and individuals to educate and inform them on the importance of orthodontic dental care at Children's CHOICE Healthcare Services. Respond to requests for information about our company, services, and basic dental information to engage, educate and empower patients to schedule appointments at our clinics. Complete ad hoc projects per needs of management and team. Support orthodontic growth goals for new patient appointments by: Obtaining data from reports to identify qualified patients Greeting qualified patients at their pediatric appointment and schedule orthodontic consultations Engage with parents via phone and in person to educate on the importance of orthodontia care and to schedule complimentary orthodontic exams. Scheduling pediatric patients for orthodontic exams. Follow up with patients who are not ready to schedule, or have postponed scheduling their orthodontic exam. Directly engaging potential new orthodontic patients and scheduling consultation appointments or gathering information for follow-up. Ensuring that monthly appointment goals are met as set by Ortho Manager to support operational growth targets. Collaborate with both the pediatric and orthodontic teams to provide comprehensive care to patients. Maintain accurate patient records and schedules Attend both pediatric and orthodontic huddles Understand and comply with ethical, legal and regulatory requirements applicable to industry. Collaborate with clinic teams for existing and new patient conversion efforts. Ensure high customer satisfaction by providing quality service to customers while upholding and demonstrating company values. Qualifications Education and/or Experience: High school diploma or equivalent Demonstrated experience and success in customer service. Bilingual in Spanish is highly preferred

Job Description We offer flexible hours, part time and full time. We offer opportunities to move up into the management training program for exceptional employees that show self motivation, willingness to learn, and take pride in their job. Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork skills. Ability to communicate with customers and employees in English (bilingual also a plus).

Job DescriptionDescription: Clinic Receptionist DEPARTMENT: Clinics EMPLOYEE REPORTS TO: Clinic Manager FLSA STATUS: Non-Exempt EMPLOYMENT STATUS: Full-time Responsible for greeting patients/customers at the Rural Health Clinics. Ensures that all patients are checked in quickly, accurately and in accordance with hospital policy and procedures. Responsible for answering telephones, making appointments, maintaining patient charts and organizing all clerical duties. QUALIFICATIONS: Six months to one year of related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and write English. Bi-lingual (Spanish preferred). Ability to speak effectively before groups of customers or employees of organization. Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES: Position-Specific Standards: Greets patients and assists them with registration forms and health information forms. Handles all incoming telephone calls and exercises judgment as to the urgency or other nature of the calls and directs them to appropriate personnel. Makes future appointments and answers all inquiries. Completes various agency forms and records. Types and maintains all patient medical files. Inventories and orders all office supplies regularly. Performs clerical duties, i.e., photocopying, A-Z filing, as well as other duties assigned. Review patient chart for accuracy of billing information and ensure medical/legal compliance with Consent for Treatment and third-party requirements, such as pre-admission authorizations and second surgical opinions. Assure timely distribution of all paperwork to all involved areas, such as Business Office billing and physician's offices. Ensure enforcement of hospital collection and insurance verification policies. Translate for patients and/or staff. Register patients into the HMS system. Obtain prior authorizations. Call and confirm patients for appointments. Enroll patients into CHDP gateway, CDP and HAP programs. Collect money from patients and distribute receipts. Assist with referrals. Must be able to demonstrate the knowledge and skill necessary to provide care and/or services appropriate to the age of the patients served in his/her assigned area. The skills and knowledge needed to provide such care may be gained through education, training or experience. General Standards: Provides an environment that demonstrates competence, caring, and commitment to external and internal customer satisfaction. Immediately greets/acknowledges guests' presence in a courteous and caring manner. Demonstrates the ability to prioritize and deal with immediate guest needs first, and paperwork processing second. Demonstrates appropriate customer relations communications skills, actively listening, maintaining eye contact, using guest names, anticipating customer needs, and proactively offering assistance. Demonstrates good rapport and cooperative working relationship with all hospital staff. Answers the telephone professionally, identifying self and department. Handles telephone information requests with courtesy, accuracy, and respect for confidentiality. Returns telephone voice mail and messages appropriately. Maintains the confidentiality of patient and facility records and information. Does not abuse or take advantage of sick time or personal days off. Provides proper notification for absence or tardiness. Reports to work as scheduled; is consistently ready to work at start of the assigned shift. Reports off duty as scheduled; does not abuse overtime policy. Makes best use of time during assigned shift. Coordinates activities to achieve maximum productivity and efficiency during assigned shift. Attends to personal affairs on own time to avoid disrupting the work schedule. Performs duties in an independent manner with minimum supervision. Adjusts personal schedule to complete workload when requested. Completes time sheet accurately and on a daily basis. Utilizes company supplies efficiently. Conducts himself/herself in a professional manner at all times. Observes the Hospital/department dress code and wears ID badge. Attends all required education/in-service meetings. Complies with hospital safety and disaster policy and procedures. Demonstrates knowledge of and adheres to hospital and departmental safety regulations, disaster plans, infection control policies, and fire safety regulations, hazardous materials protocol. Demonstrates a working knowledge and understanding of National Patient Safety goals. Provides safe transportation of patients to and from the patient care units, registration area, and emergency treatment area. Identifies and reports unsafe practice and/or procedures as related to patient care. Identifies and reports unsafe conditions noted hospital wide that could contribute to potential falls or injuries by staff, patients, or visitors. Responds to and uses disaster codes appropriately. Demonstrates ability to coordinate activities with other departments to promote effective workflow. Ensures that Hospital confidentiality of patient information policies and guidelines are observed. Performs other related duties as assigned or requested.

ENL Admitting Compensation range: $20.76 - $28.03 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80 Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. POSITION SUMMARY: Under the direction of the Manager, Patient Access, the Scheduler performs their duties in a professional and organized manner requiring minimal supervision. The Scheduler must maintain strict confidentiality in all matters pertaining to patients of Enloe Medical Center. EDUCATION / TRAINING / EXPERIENCE: Minimum: One year experience utilizing clerical, computer, and receptionist skills or 6 months hospital experience. Six months of experience in patient scheduling. Desired: Knowledge of medical terminology One-year diagnostic scheduling experience, related to Imaging exams up to and including interventional radiology procedures. SKILLS / KNOWLEDGE / ABILITIES: Must have excellent telephone communication skills and interpersonal skills to maintain a high degree of rapport with patients, co-workers, physicians, and the public. Must be able to follow instructions, work quickly and accurately in a fast-paced environment. Analytical and grammatical skills are necessary to communicate effectively, verbally and in writing. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) for a variety of support functions. Knowledge of filing systems. Organizational and multi-tasking skills are essential. Must show sensitivity for the patient and family and maintain strict confidentiality. Must be able to fulfill the essential functions of the position. Benefits Information Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to: $0 premium medical plan to include vision insurance Prescription and dental group insurance Retirement with employer match Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned Extended Sick Leave Flexible Spending Accounts for unreimbursed medical expenses and dependent care Employee Assistance Program Educational Assistance Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile ""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72"" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"" - 30"" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72"" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.