Patient access representative jobs in Toledo, OH - 369 jobs

Neighborhood Health Association - Greet patients arriving to appointments at the clinic in a courteous and professional manner, and schedule patient appointments by phone. For patients desiring to schedule or cancel/reschedule an appointment, accurately schedule the appointment in the electronic health system, using PCMH standards. Maintain a professional and courteous manner while protecting confidential patient information. Duties and Responsibilities: Assist with pre-calls and call reports Confirm patient's appointments. Schedule appointments for patients using the electronic health system, following PCMH standards. Cancel and reschedule appointments for patients using the electronic health system, following PCMH standards. Direct non-scheduling calls to appropriate department or extension. Respond appropriately to patient inquiries. Follow up with patient calls where necessary. Will be knowledgeable of LEP policy in order to accurately manage our non-English speaking patients. Maintain a friendly, courteous, and professional tone when handling all incoming calls. Utilize resources provided for patients with unresolved issues, to include Patient Lines, E.H.R. Messaging, and Patient Advocate. Performs other duties as assigned by supervisor. Will float between NHA medical clinic offices. Requires own insured vehicle and a good driving record. Skills/Qualifications Require, High School Diploma or GED equivalent. Detail oriented along with the ability to manage time efficiently. Pleasant and professional demeanor and temperament during times of stressful and difficult situations. Ability to relate effectively to a diverse group of patients in a professional and courteous manner. Computer knowledge is required. Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders. Must show ability to resolve patient or customer concerns within the parameters given by the employer. Ability to maintain patient confidentiality. Must be able to work independently in a fast-paced environment with regular interruptions We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO. - Hourly pay $17.00/hr. Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women's health center, senior centers, and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices. Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matters-even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. We are a drug free workplace, and an Equal Opportunity Employer

Job Description Access Specialist II Company: Cycle Vita Location: This is a remote position, but candidates will ideally be located in either Washington, California, Oregon, Nevada or Idaho. This is a full-time position within our patient support hub, Cycle Vita, working remotely. Salary: This position is paying between $80,000 - $85,000 base salary depending on experience The opportunity Are you ready to become the trusted expert that patients and healthcare providers turn to for guidance on access, affordability, and solutions? Cycle Pharmaceuticals is recruiting for an Access Specialist II within our Metabolic team where you'll be supporting our patients and healthcare professionals every step of the way. As an Access Specialist II, you'll be at the forefront of delivering timely, accurate and compassionate support to both patients and healthcare providers. You'll be responsible for communicating directly with patients and healthcare professionals to provide benefit summaries, verify insurance coverage, obtain prior authorizations and support appeals processes. As part of your role, you'll make sure patients are referred to the right resources like educational tools and nursing support to help them feel confident with their care journey. Our Company At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen. Our core focus areas include rare metabolic, immunological, and neurological genetic conditions and oncology. We improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice. Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK's fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025). If you want to know more about what we do then, why not check out our website and take a look at some of our patient stories: Patient Stories - Cycle Pharma What you will be doing: Obtain insurance verification and benefits from insurance companies and leveraging additional sources such as insurance carrier websites. Ensure that all documents and information are up to date and correct in the system. Prepare benefit summaries and deliver this information to Health Care Professionals and Patients via phone, fax, email, and letters. Educate Health Care Providers and Staff regarding prior authorization and appeals process & documentation including highly specific, payer-based requirements. Supply all necessary prior authorization requirements to Health Care Professionals based on the insurance company's requirements, following Cycle Pharma's Compliance SOPs and regulatory guidance. Support patient's needs for alternate funding scenarios including free drug and copay and enrolling appropriate patients. Triage orders to Specialty Pharmacies including follow-up calls/emails to gain knowledge of the status of those orders. Assist with answering any incoming telephone calls or emails within the shared inbox. Build strong, collaborative relationships with patients, caregivers, insurers, and colleagues to promote service excellence and teamwork at Cycle Pharma. Work closely with the Clinical Education Managers and support with any other duties as required Skills and experience that will help you to succeed in this position: Prior experience within the field of health sciences. Proven experience in Benefit Investigations and Prior Authorization processes, with a strong understanding of industry documentation standards. Strong knowledge within Copay and Free Drug Assistance Programs within the Healthcare or Pharmaceutical industry. Proficient in using CRM systems (Customer relationship management) such as SalesForce, Veeva or Microsoft Dynamics. Familiar with operating in highly regulated environments, ensuring full compliance with industry policies and procedures. Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals. Strong background in case management and coordinating with patient support services. Excellent organizational skills with the ability to plan, prioritize and meet deadlines effectively. Positive, relationship-focused mindset, with strong interpersonal and communication skills. Willing and able to travel up to 50%, including visits to healthcare providers, specialty pharmacies, and company headquarters in the UK for training and business reviews. Desirable skills but by no means essential: Experienced in working in biotech/pharmaceutical industry for a drug manufacturer or Hub Services provider Rare disease experience What can we offer to you This role will be homebased but some travel, up to 50% of the time, to attend team meetings or support patient activities may be required. We have an agile work policy which allows employees flexibility to set their schedule and plan their day to meet the business needs. In addition to being part of a great team and doing things that will make a real difference to patients' lives, you will enjoy all the benefits that brings: Competitive salary based on experience A collaborative high performing work environment Performance based bonus Opportunity to join a fast growing and ambitious business 100% employer paid membership for Private Health Insurance Life Insurance 401k plan Diversity and Inclusion statement: At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives. We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.

Department: Urology Weekly Hours: 40 Status: Full time Shift: Days (United States of America) As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone. In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule. You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed. The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS High school diploma or equivalent 1 year experience in a customer service or clerical setting PREFERRED REQUIREMENTS Associates degree Working knowledge of medical terminology, third party billing and referral procedures Experience with EPIC EMS 3 years' experience in a clerical or office function 1 year experience in a medical office setting ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************ Equal Opportunity Employer/Drug-Free Workplace

Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 3 Start Time: 7PM/11PM End Time: 7AM/11AM Posted Salary: 17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check-in processes. This position rotates departments (including but not limited to emergencies, outpatient, labs). Essential Functions Schedules appointments as deemed appropriate by the department and perform patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy. Answer the phones and directs calls in a courteous and efficient manner. Relays information to patients and family members according to and following HIPAA Regulations. Prepares patient liability estimations for both pre-service/scheduled services and walk ins. The ability to prioritize work. Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments, and physician offices. Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machines. Works with the Pre-service Center and/or physician's office to obtain or change authorizations required per Imaging protocols or script compliance. Transport and escort patients via wheelchair as needed Informs patients of delays in appointment times when requested. Call the physician/physician's office/Quest labs when patients arrive without a script or required labs. Qualifications Required High School Diploma or equivalent Preferred 1 year of relevant experience in customer service role or health care industry About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Taylor Hospital - 10000 Telegraph Rd - Taylor Department Name Patient Registration Taylor - Corporate Employment Type Part time Shift Rotating (United States of America) Weekly Scheduled Hours 20 Hours of Work Variable Days Worked Variable Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Dealership:L0642 North Central Finance Center Title and Registration Specialist Employment Type: Full-time 9:00AM-6:00PM Drive Your Career Forward with Lithia & Driveway Suburban Chevrolet Cadillac of Ann Arbor is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: Earning Customers for Life Improving Constantly Taking Personal Ownership Having Fun Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We'd love to have you join us on our journey. What You'll Do: Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies. Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively. Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork. Work directly with government personnel when needed to resolve registration or title discrepancies. Follow up with internal LAD personnel to correct issues identified during the purchase or sale process. Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency. Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner. Perform additional tasks and responsibilities as needed to support the title and registration function. What You'll Bring: Strong attention to detail - essential for reviewing and processing title and registration documents accurately. Excellent communication skills - for interacting with customers, internal teams, and government personnel. Time management - to meet deadlines and performance standards. Active listening - to understand and resolve customer and administrative issues effectively. Critical thinking - for diagnosing and resolving both routine and complex title/registration problems. Ability to work independently - especially important in a role that requires self-motivation and accountability. Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred. Notary helpful but not required. We Offer Best-in-Class Industry Benefits: The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws. Medical, Dental, and Vision Plans starting after 30 days Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Qualifications: High School graduate or equivalent required 18 years or older We are a drug-free workplace If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Summary: The Therapy Registration Specialist greets and assists patients while providing comprehensive administrative and registration support for the therapy clinics. This role focuses on creating a smooth, welcoming patient experience while ensuring accurate scheduling, insurance verification, and documentation to support efficient clinic flow and high-quality patient care. General Summary of Duties: (Other duties may be assigned.) Greet and engage patients and visitors in a prompt, courteous, and professional manner, both in person and over the phone; manage multi-line phone systems and direct calls appropriately Schedule, confirm, cancel, and reschedule therapy appointments while coordinating with therapists and other departments to optimize clinic flow Actively manage same-day and next-day appointment cancellations to maximize patient volume and minimize gaps in the schedule Check in patients and collect, verify, and update patient demographics, insurance, and billing information within the EHR/practice management system Create and maintain accurate patient charts and ensure required paperwork is issued, completed, and documented correctly Verify insurance eligibility, explain coverage and benefits, collect copays and deductibles, and assist patients with basic billing questions Obtain and manage insurance authorizations for therapy services, including assigning visits to authorizations and maintaining authorizations through payer portals Navigate payer portals to complete eligibility checks and online authorization maintenance Prepare daily work areas, manage administrative reports (e.g., waitlists, missed appointments), and assist with general office organization and filing Properly utilize EHR systems and remain current on required training, workflows, and documentation standards Communicate effectively with therapists and other departments to support efficient patient care and clinic operations Secure patient information and maintain strict confidentiality in accordance with HIPAA and organizational policies Assist with coverage of other staff as needed and support orientation and training of new employees when requested Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required Education and Training: High School diploma or equivalent required at minimum Experience in a medical, therapy, or related registration role preferred Familiarity with insurance processes, authorizations, and medical terminology preferred Physical Demands and Working Conditions/Requirements: Requires prolonged periods of sitting at a desk and working on a computer Ability to operate multi-line phone systems and standard office equipment Hearing and vision abilities within normal range, or corrected, to observe and communicate with patients and staff Ability to multitask and work efficiently in a fast-paced therapy clinic environment Position may involve front office, mid-office, and back office responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Position Type and Expected Hours of Work: Full time: 40 hours minimum per week; overtime as needed Varied day shift hours on weekdays Travel Requirements: Minimal travel may be required to assist in coverage at satellite therapy location Full-time Benefits Health, Dental, and Vision Insurance 401k Plan, 3% Safe Harbor Non-Elective Employer Contribution Employer-provided $25,000 Group Life Insurance Voluntary Life Insurance Short-Term and Long-Term Disability Accident, Hospital, Critical Illness/Cancer Benefits Mileage Reimbursement for travel between office locations Certificate and Continuing Education Reimbursement Accrual Paid Time Off (up to 19 days off within 1st year) 6 Paid Holidays Per Year Closed on Major Holidays

Title: Patient Registration Spec Department Org: Registration - 108820 Employee Classification: B4 - Classif'd ContingentAFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 8 Start Time: 7AM End Time: 7PM Posted Salary: Starting hourly wage is $15.87 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level. Minimum Qualifications: Education/experience/licensing: 1. High School diploma or equivalent required. 2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:  Registration Specialist.  Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given). Communication and other skills: 3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. 4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. 5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. 6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Physical Requirements: 1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently; 7) ability to bend, reach, stoop, kneel frequently; 8) ability to perform CPR (if required for position). Occasional carrying of items weighing up to 30 pounds required. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Mon-Fri 10:00am-6:30pm and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Hours are M-F 10a-6p Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws

Responsible for ensuring proper codes are used in order to maximize returns. Works under the supervision of the office manager Principal Duties & Responsibilities: Responsible for Coordinating Laboratory and Pathology coding/billing by receiving patient treatment codes to use in reimbursement claims Responsible for creating reimbursement claims and transfer to Medicare/third party payers Responsible for Coordinating reimbursement activities including pending with errors and denials with insurance companies using e-Clinical Works. Responsible for communicating with Physician and their office billing/coding issues. Responsible for submission for paperwork to insurance when required. Responsible for e Clinical works billing processes and workflows. Assist patients and PARs with patient billing issues Responsible for communicating coding/billing issues with Laboratory Management. Other Essential Duties May Include (but are not limited to): Provides support to front desk personnel by answering phones, scheduling appointments, etc. Other duties as assigned Knowledge, Skills & Abilities Required: Required: Must be disciplined, organized, detail orientated and practice excellent customer service and phone skills. Knowledge of ICD9, ICD10 and CPT codes and manuals required Previous experience with medical claim entry/processing Experience with medical insurance carrier requirements and processes Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed Demonstrates adaptability to expanded roles. CPC or CCS-P or able to pass Toledo Clinic's comprehensive coding test Preferred: Medical Billing & Coding/Insurance diploma and certification Education: HS diploma or GED required.

Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We have an immediate opening for a Full-time Dental Biller. Job Description: Our team members perform various day-to-day patient account functions for our Dental program. Under supervision of Dental Billing Manager, the Dental Biller performs patient and third-party billing, remittance advice and payment processing, problem resolution, statement processing, old balance review, and account inquiry. Responsibilities: * Reviews encounters to ensure accuracy and completeness prior to claims submission, taking the necessary action to correct charge entry errors by contacting the provider of services, front desk staff, or reviewing charts for proper codes. * Corrects and rebills clearinghouse-initiated rejections. * Posts third party payments and denials. * Appeals and rebills third party denials. * Follows-up on outstanding A/R. * Frequently works various queues within medical practice management software to correct registration, charge entry, and ledger errors. * Matches patient payments for prepaid services to appropriate charges in practice management software. * Processes and mails monthly patient statements. * Assists patients with resolution of account balance discrepancies. * Using a retrospective eligibility report, identifies and rebills accounts found with active coverage. Administrative / Accounts Receivable * Reconciles the self-pay payments between the bank statements and practice management software. Inter-Departmental Coordination * Provides feedback to front staff and/or clinic managers regarding registration error trends. * Participates in training the clinical and administrative staff on billing functions, such as insurance eligibility verification and patient payment posting. Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or equivalent * Experience in the use and review of electronic health records is a requirement. * Thorough understanding of the health care revenue cycle Preferred Qualification: * Experience with Dentrix (EHR) is ideal, not mandatory * Related coursework in accounting, billing, and coding is highly desired. * Working knowledge of Medicaid and commercial billing regulations Position Criteria: * Teamwork-- Must be able to work independently and collaboratively within a team environment * Problem Sensitivity-- The ability to tell when something is wrong or is likely to go wrong and identify optimal solutions. Excellent problem solving skills * Active Listening-- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation -- Actively looking for ways to help people. * Speaking-- Talking to others to convey information effectively. Able to communicate and interact with co-workers. * Time Management-- Managing one's own time and the time of others. Ability to multi-task and meet deadlines * Required Language: English; Spanish fluency a plus Job Type: Full-time At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short term disability Candidates must successfully complete a criminal background check and TB test as part of the hiring process.

Job DescriptionSalary: $17.00 an hour Centralized Scheduler Neighborhood Health Association - Greet patients arriving to appointments at the clinic in a courteous and professional manner, and schedule patient appointments by phone. For patients desiring to schedule or cancel/reschedule an appointment, accurately schedule the appointment in the electronic health system, using PCMH standards. Maintain a professional and courteous manner while protecting confidential patient information. Duties and Responsibilities: Assist with pre-calls and call reports Confirm patients appointments. Schedule appointments for patients using the electronic health system, following PCMH standards. Cancel and reschedule appointments for patients using the electronic health system, following PCMH standards. Direct non-scheduling calls to appropriate department or extension. Respond appropriately to patient inquiries. Follow up with patient calls where necessary. Will be knowledgeable of LEP policy in order to accurately manage our non-English speaking patients. Maintain a friendly, courteous, and professional tone when handling all incoming calls. Utilize resources provided for patients with unresolved issues, to include Patient Lines, E.H.R. Messaging, and Patient Advocate. Performs other duties as assigned by supervisor. Will float between NHA medical clinic offices. Requires own insured vehicle and a good driving record. Skills/Qualifications Require, High School Diploma or GED equivalent. Detail oriented along with the ability to manage time efficiently. Pleasant and professional demeanor and temperament during times of stressful and difficult situations. Ability to relate effectively to a diverse group of patients in a professional and courteous manner. Computer knowledge is required. Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders. Must show ability to resolve patient or customer concerns within the parameters given by the employer. Ability to maintain patient confidentiality. Must be able to work independently in a fast-paced environment with regular interruptions We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO. - Hourly pay $17.00/hr. Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women's health center, senior centers, and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices. Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matterseven if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for ones own health regardless of the ability to pay. We are a drug free workplace, and an Equal Opportunity Employer

Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B4 - Classif'd ContingentAFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: Varies End Time: Varies Posted Salary: 17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check in processes. This position rotates departments (including but not limited to emergency, outpatient, labs). Essential Functions Schedules appointments as deemed appropriate by the department and performs patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy. Answers the phones and directs calls in a courteous and efficient manner. Relays information to patients and family members according to and following HIPAA Regulations. Prepares patient liability estimations for both pre-service/scheduled services and walk ins. The ability to prioritize work. Utilize effective communication skills to incorporate Beaumont Health standards while providing service to patients, colleagues, other departments, and physician offices. Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machine. Works with the Pre-service Center and/or physician's office to obtain or change authorizations required per Imaging protocols or script compliance. Transport and escort patients via wheelchair as needed Informs patients of delays in appointment times when requested. Calls the physician/physician's office/Quest labs when patients arrive without a script or required labs. Qualifications Required High School Diploma or equivalent 1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Wayne Hospital - 33155 Annapolis - Wayne Department Name Patient Registration Wayne - Corporate Employment Type Full time Shift Rotating (United States of America) Weekly Scheduled Hours 40 Hours of Work rotating Days Worked Sunday to Saturday Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Title: Patient Registration Spec Department Org: Registration - 108820 Employee Classification: B4 - Classif'd ContingentAFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 7AM End Time: 7PM Posted Salary: Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level. Minimum Qualifications: Education/experience/licensing: 1. High School diploma or equivalent required. 2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:  Registration Specialist.  Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given). Communication and other skills: 3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. 4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. 5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. 6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Physical Requirements: 1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently; 7) ability to bend, reach, stoop, kneel frequently; 8) ability to perform CPR (if required for position). Occasional carrying of items weighing up to 30 pounds required. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 3AM/7AM End Time: 3PM/7PM Posted Salary: $17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check in processes. This position rotates departments (including but not limited to emergency, outpatient, labs). Essential Functions Schedules appointments as deemed appropriate by the department and performs patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy. Answers the phones and directs calls in a courteous and efficient manner. Relays information to patients and family members according to and following HIPAA Regulations. Prepares patient liability estimations for both pre-service/scheduled services and walk ins. The ability to prioritize work. Utilize effective communication skills to incorporate Beaumont Health standards while providing service to patients, colleagues, other departments, and physician offices. Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machine. Works with the Pre-service Center and/or physician's office to obtain or change authorizations required per Imaging protocols or script compliance. Transport and escort patients via wheelchair as needed Informs patients of delays in appointment times when requested. Calls the physician/physician's office/Quest labs when patients arrive without a script or required labs. Qualifications Required High School Diploma or equivalent 1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Wayne Hospital - 33155 Annapolis - Wayne Department Name Patient Registration Wayne - Corporate Employment Type Part time Shift Rotating (United States of America) Weekly Scheduled Hours 20 Hours of Work rotating Days Worked Sunday to Saturday Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM/3PM End Time: 11PM/3AM Posted Salary: Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.