Patient access representative jobs in Waterloo, IA

Customer Service Representative Hiring NOW! Shift: 7am-3:30pm, Mon - Fri Pay: $23/hour Advance Services is now hiring a Customer Service Representative to join North America's premier provider of railcar products and services, at their local Shell Rock location! This is a great opportunity for those looking to build a career with a leading employer in Iowa! Apply TODAY! Required: 2-4 years of related experience Job Duties: Update, analyze, and audit data in production tracking systems Create folders, invoices, and bills for inbound and outbound Must be proficient with MS Office Must be detail oriented, highly organized, and able to work in a fast-paced environment Strong interpersonal and customer service skills Why work for Advance Services, Inc. · Advance Services is for and about people; we are your employment specialists. · Enjoy our easy application process. · You NEVER pay a fee! · Weekly pay. · Fun Safety and attendance incentives. · Health Benefits to keep you and your family healthy. · PTO so you have time for you. · Great Referral Incentives. · Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website. Please select a branch near you or call our office at ************ Stop in and see our experienced friendly staff at 2709 University Ave Waterloo, IA 50701. Advance Services is an equal opportunity employer. #434

Patient Clinic Representative - Referral FLSA Classification: Non-exempt Reports to: Clinic Support Supervisor Job Summary/Objective: The PCR Referral position facilitates patient care by managing the workflow for all incoming referrals, coordinating appointments with patients and external providers, ensuring timely communication and follow-up, and supporting referring providers with accurate and prompt updates. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic (PCHC). Protected Health Information Requirements/Access: * This position will require the use or disclosure of protected health Information. * This position will use the Treatment class of protected health information. * Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc. * Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management. * Patient Records - Yes Medical Information System - Yes Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Receive, review, and process all incoming referrals according to department protocols in a timely and accurate manner. * Referrals in the work queue must be addressed within 5-7 business days. * Coordinates appointments for PCHC patients between their provider and outside referral sources to include, but not limited to: * Verification of patient demographic information and health insurance coverage. Use this information to determine the best service for patient needs, ensuring patients attend appointments as scheduled. * Maintains timely correspondence utilizing phone, email, and electronic messaging systems, between PCHC providers, insurance providers, patients, and referral sources at the frequency necessary to complete patient referral. * All emails and voicemails addressed on a daily basis * In-basket/EPIC messages will be responded to or addressed within 5 business days. * Identify and prioritize referrals marked as "urgent" and process according to established workflow standards and timelines so as not to interfere with or impact patient care. * "Urgent" messages will be addressed within 24 hours. * Maintain accurate and up to date documentation in the Electronic Health Record (EHR) and work queues. * Maintains the organization and cleanliness of all workspaces and keeps only supplies necessary for the position in work area. * Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy. * Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives. * Follows PCHC policies and procedures. * Maintains a safe working environment and practices safe working habits. * Assists in control of Peoples Community Health Clinic resources. Competencies: * Proficient in verbal and written communication, including active listening and reading comprehension. * Skilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment. * Ability to work with and communicate with diverse groups of people effectively and respectfully. * Basic skills required including working knowledge of MS Office Products (ex. Excel, Word, Outlook) and Windows Platform. * Demonstrated EHR proficiency according to the functions of the position and adherence to EHR documentation standards to ensure effective and compliant use of the EHR in daily operations. * Ability to work with a large degree of independence, managing the assigned workload without regular assistance from team members. * Demonstrates a cooperative and courteous manner towards staff, patients, families, and visitors while carrying out job functions. * Maintains strict confidence at all times. * Self-motivated to develop and maintain own competence as it pertains to the position. Supervisory Responsibilities: * Not applicable. Patient Population: * Neonate to geriatric. Work Environment/Personal Protective Equipment: * This position might be exposed to chemical, and blood borne pathogen hazard to eyes and hands, bloody/fluid hazard to torso and respiratory. PPE required. Physical Demands: This position requires occasional standing -(1%-33% of shift); frequent sitting (34% - 66% of shift; occasional walking -(1%-33% of shift); occasional lifting and carrying up to 10 lbs. (1% - 33% of shift); frequent pushing/pulling up to 10 lbs.(34%-66% of shift) and occasionally 11lbs. - 100lbs (1% - 33% of shift); frequent use of hands/arms for repetitive movement and continuous finger dexterity; occasional bending/stooping, twisting, squatting/crouching, and reaching at, below and above shoulder level (1% - 33% of shift). Position Type/Expected Hours of Work: This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status. Travel: Occasional driving might be expected for this position. Education and Experience: * High School diploma or GED equivalent required. * Completion of Nurse Aide I course, Medical Assistant program, or 1-year direct care in medical office preferred. * Minimum of 1 year patient care or medical experience preferred. * Within the first 90 days of employment, employee must be able to demonstrate competency in all Electronic Health Record (EHR) functions relevant to the role, including documentation accuracy, data entry, and system navigation. After training, competency is verified through practical demonstration and/or skills assessment. Licensure: * Not applicable Other Duties: The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.

PATIENT REPRESENTATIVE - MEDICIAL OFFICE Cedar Rapids, IA $17 to $28.50 Be a part of an organization that is dedicated to health equity for all. As a Federally Qualified Health Center, our mission at Eastern Iowa Health Center (EIHC) is to provide exceptional and accessible health care services throughout our community. We are a collaborative team dedicated to the wellness and the excellence of care regardless of the patient's ability to pay. EIHC believes in non-judgmental and equal care for all members of our diverse community. Our staff values compassion as a guiding force. EIHC promotes health equity for all and believes health care is a right, not a privilege. You will thrive in a collaborative environment where you take ethical action and ownership to solve problems and lead positive outcomes. Do you want to be part of a larger purpose of an evolving, high-performance culture that empowers you to make a difference? EIHC is seeking a full-time Patient Representative dedicated to serving the needs of our community. SCHEDULE Monday through Friday with variable hours 7:30 AM TO 7 PM. COMPENSATION $17 to $28.50 hourly depending on experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Greet patients in a welcoming manner, collect patient data, and provide direction. * Maintain up-to-date HIPAA knowledge and ensure compliance of HIPAA and safety guidelines. * Comply with all safety and health rules and regulations applicable to the role and responsibilities. * Other duties as assigned. EMR * Athena AMAZING BENEFITS * 4 Weeks of Paid Time Off * 8 Paid Holidays * 2 Cultural Floating Holidays * Health Insurance - Plan options start at $1.00 per pay period * Dental Insurance * Vision Insurance * Flexible Spending Accounts - Medical and Dependent Care * Health Savings Account * 100% employer paid Basic Life and Long-term Disability Insurance * Volunteer Life Insurance * Short-Term Disability Insurance * 401(K) (4% Employer Match and 100% Vested on Day 1) * Employee Clothing Allowance * Employee Assistance Program * Gym Membership Discount to the Midwest Athletic Club * Parental Leave REQUIRED QUALIFICATIONS * High school diploma or equivalency. * Basic computer skills required. * Healthcare experience preferred. Eastern Iowa Health Center is an equal opportunity employer and makes decisions related to compensation and all terms, conditions, or privileges of employment on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, creed, sex, pregnancy (including childbirth and related conditions), religion, marital status, age, national origin, disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful and prohibited by the Company.

Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Cedar Falls U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Cedar Falls Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

As a Patient Access Representative II, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical and dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. This position is located at PHC Marshalltown Clinic, an integrated clinic offering medical, behavioral health, and dental services. This position is scheduled 40 hours per week, Monday 4 - 8 PM, Tuesday - Thursday 7:30 AM - 8 PM, Friday Off, and Saturday 9 AM - 1 PM approximately once every 6 weeks. Eligible for $5.00 per hour shift differential when working a 3-hour shift on a Saturday or after 5 PM on a weekday. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply. What You Will Do * Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges. * Accurately documents messages and communicates to the appropriate individual. * Schedules patient appointments for medical and dental clinics, identifying and correcting inaccuracies. * Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor. * Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility. * Ensures a consistent revenue cycle process in medical and dental clinics. Maintains knowledge about enrollment and verification processes for medical and dental services at PHC. * Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms. * Helps patients apply for the sliding fee program. * Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols. * Scans all acquired patient documentation and accurately indexes into electronic health records. * Monitors patient schedules in the medical and dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers). * Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience. * Performs other duties as assigned. Qualifications You Need Required * A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role. * Excellent customer service skills and commitment to service excellence. * Effective verbal and written communication skills. * Good problem-solving skills with ability to apply critical thinking. * Takes initiative and demonstrates dependability. * Team oriented with ability to collaborate effectively with others. * Listening and reading skills with ability to follow written and verbal instructions. * Basic math skills with ability to count money and make change. * Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications. * Detail oriented with high degree of accuracy * Prioritization skills. * Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals. * Demonstrates professionalism with ability to remain calm in all situations and show empathy. Preferred * Associate degree in related field. * Work experience in a community health center, medical or dental clinic, or in the essential functions of the * position. * Bilingual Spanish/English communication skills, written and verbal. * Experience working with patient registration systems and electronic health records. * Experience using a multi line telephone system. * Experience working with and knowledge of clinical terminology and health insurance. We Take Care of Our People Your related experience and skills determine your base pay. Our typical hiring range for this position is $17.00 - 21.25 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including: * Generous PTO accrual * Eight paid holidays * Tuition reimbursement program * 401k with company match * Medical, dental, and vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounted pet insurance * PHC Pride rewards program Visit *************************** for a summary of PHC's benefits. Grow Your Career with PHC We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok

Job Title: Registrar's Office Work Study Department: Registrar's Office Reports To: District Registrar Rate of Pay: $10.00 per hour Number of Openings: 1 Summary: The purpose of this position is to maintain the organization and accuracy of student files. Responsible for providing front-end customer services to students regards registration, schedule changes, transcript requests, and the graduation process. This position is cross-trained to provide general customer service to students at the cashier and reception windows as needed. Job Duties: * Work closely with the Student Records Specialist at MCC to ensure the smooth transition of student files. * Manage requests for student records and provide timely customer service to other college departments. * Alphabetically file or scan current documents. Purge and scan archive/back-files as well. * Prepare mailings and commencement materials. Shred as needed. Abilities: Computer skills - Microsoft Office (Word, Excel, etc), Microsoft Outlook email, ability to learn new software. Able to work independently, in a team-oriented environment. Needs to have high attention to detail and high level of confidentiality required. Must maintain college GPA that meets or exceeds the IVCCD Standards of Academic Progress. Education and Experience: HS Diploma or equivalent. Iowa Valley Community College District does not discriminate against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, ************, *******************, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: ************** FAX: **************, TDD ************ Email: *****************.

Job DescriptionBenefits: Health insurance Paid time off Savings bank Training & development Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you! We are a locally owned and operated home health company that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who is a people person! The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and care staff. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; shift confirmation; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in health care or medical office setting. Ability to problem-solve, stay calm and professional under pressure, multi-task and stay focused. The desired candidate for Scheduling Coordinator will possess the following: Associate's or Bachelor's degree with business experience, preferably in scheduling and managing people. Able to work independently, demonstrating sound judgment. Be available for on-call duty outside of normal office hours rotating weekends every five weeks. Be a team player and coordinate tasks with other office staff. Be available to work 8:00am-4:00pm Monday-Friday. Benefits offered to a Scheduling Coordinator include: Competitive Pay Paid Holidays PTO Savings/Retirement Plan Health Insurance Advance Pay with Tapcheck Paid Training, Opportunity for Advancement IND123

Job DescriptionCONSTRUCTION SCHEDULERIn this position, you will be responsible for developing, implementing, and maintaining the schedule processes and various software systems to meet Ross Group's scheduling and planning needs while satisfying contract and customer requirements. In this role you will… Upon contract award, create a project schedule template in the appropriate software platform for the project team to build a schedule. During the bidding process, create a project schedule template in the appropriate software platform for the project team to build a Proposal schedule if required. Perform initial computer and user set up of new employees to allow for the use of the required schedule software platform. Maintain the resource list associated with Ross Group project server. Ensure the project team has the appropriate training and software to develop the schedule. Review the proposal, preliminary and initial schedules for compliance with RG requirements and contract requirements. Advise and assist Operations if changes are needed. Ensure all schedules are properly cost and resource loaded. Maintain baseline schedule for each project. Interface with Operations to discuss impact of work and resolution of problems. Contribute to the development of working schedules for Estimating, prior to proposal date, which sufficiently illustrate the sequence of work activities and contract time. Assist Marketing in reviewing proposal schedules as needed. Assist Operations with creation of the necessary schedule software program files for preliminary, initial, and pay application schedules, in accordance with Ross Group standards and contract requirements. Assist Operations with the control and management of in progress project schedules. Serve as technical advisor for any schedule process or software related problems. Assist Project Managers in creating short-term schedules or fragnets, monitor such schedules to determine impact on master schedule, and help in formulating actions to correct scheduling problems. Manage and evaluate current schedule performance. Provide information and advice as needed on the content, modification, or presentation of project schedules. Identify scheduling software training needs among employees and provide training when necessary; remain current on the advancements in scheduling software. Be responsible for continuously expanding and updating professional knowledge and honing training skills in order to enhance individual and team innovation and productivity. Encourage the professional growth of each project team through ongoing training program development and open dialog with team members. Maintain scheduling reports to track the progress of all active projects and be able to present this information in bi-weekly Scheduling meetings. As the ideal candidate you… Have previous schedule management experience. Have working knowledge of Primavera and Microsoft Project. Demonstrate the ability to plan, organize and communicate with internal and external customers/ stakeholders. Have proven successful project history. (Cost, Customer Service, Quality, Safety and Schedule) Work as employment necessitates. Must be able to legally work in the United States Expectations in this role include… Dependability in meeting attendance guidelines and taking responsibility for actions. Taking independent actions and calculated risks while asking for help when needed. Exhibiting appropriate level of job knowledge based on years of relative work experience and uses resources effectively. Making timely decisions using sound and accurate judgment while keeping appropriate people informed in the decision process. Working well in group problem solving situations. Identifying problems, gather and analyze information skillfully and make appropriate recommendations. Communicating effectively and professionally both verbally and in written documents. Prioritizing and organize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule with projects. Meeting established goals while demonstrating accuracy and thoroughness to ensure quality of work. Effectively managing staff through ensuring appropriate staffing, providing formal and informal evaluations/feedback, addressing employee issues when warranted and providing appropriate training and mentoring. You are physically able to… Operate a computer, telephone and other commonly used business-related items. Handle rapidly changing priorities to accomplish project goals. Attend and participate in meetings. Travel for short periods of time with sufficient notice. Status: Exempt Reports to: CEO Powered by JazzHR mDGDJTTJTP

Job Description Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents You will receive: Base Pay plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Must be willing to obtain Property, Casualty, Life and Health insurance licenses Strong phone contact handling skills and active listening Comfortable with making outbound calls Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Iowa Women's & Men's Health Center is hiring a PART TIME medical receptionist. This role will include a variety of responsibilities including but not limited to the following. Answering phone calls and directing to specific departments Checking patients in & out for appointments Oversee waiting area and assist with efficient patient flow Scan insurance cards/ID & verify demographic information Scheduling patient appointments Collecting co-pays and patient balances Scanning & routing medical records as needed Assist with surgery scheduling, referrals, prior authorizations & patient service estimates Individuals should possess strong communication and customer service skills, demonstrate professionalism at all times, and be patient focused. Ability to work well with others and attention to detail is a must. Assisting with other assigned projects as needed Providing top notch customer service to all our staff, providers, patients and visitors Medical Office & Medical terminology experience is preferred. The hours of this role will vary. Tuesday & Thursdays, 7:30-5:30 are a must. Other hours will be assigned as needed. If you are a team player, with a fun and positive attitude we would love to hear from you! Please send your resume and salary request to **************************.

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join the MercyOne Family! We are looking to hire a Patient Registration Representative! As a Patient Registration Representative at MercyOne, you will gather patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne. Schedule: * Part Time 24hrs a week, 2nd shift, every other weekend, 3 holiday rotations a year. General Requirements: * Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties. * One-year medical office experience (scheduling, insurance or registration) preferred. Hospital experience and or medical terminology preferred. * Intermediate language, basic math, intermediate reasoning ability. * Strong computer skills, Windows experience. Database software, mainframe information systems. * Ability to convey positive image and communicate * tactfully and professionally with staff, patients and the public. * Ability to articulate hospital policies and regulations. * Ability to work with diverse groups of people and to work under pressure. Education: * High School plus specialized training (min. 6 months - 2 years): Completion of Medical Secretary program or other general office training preferred. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Patient Clinic Representative - Referral FLSA Classification: Non-exempt Reports to: Clinic Support Supervisor Job Summary/Objective: The PCR Referral position facilitates patient care by managing the workflow for all incoming referrals, coordinating appointments with patients and external providers, ensuring timely communication and follow-up, and supporting referring providers with accurate and prompt updates. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic (PCHC). Protected Health Information Requirements/Access: This position will require the use or disclosure of protected health Information. This position will use the Treatment class of protected health information. Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc. Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management. Patient Records - Yes Medical Information System - Yes Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Receive, review, and process all incoming referrals according to department protocols in a timely and accurate manner. Referrals in the work queue must be addressed within 5-7 business days. Coordinates appointments for PCHC patients between their provider and outside referral sources to include, but not limited to: Verification of patient demographic information and health insurance coverage. Use this information to determine the best service for patient needs, ensuring patients attend appointments as scheduled. Maintains timely correspondence utilizing phone, email, and electronic messaging systems, between PCHC providers, insurance providers, patients, and referral sources at the frequency necessary to complete patient referral. All emails and voicemails addressed on a daily basis In-basket/EPIC messages will be responded to or addressed within 5 business days. Identify and prioritize referrals marked as “urgent” and process according to established workflow standards and timelines so as not to interfere with or impact patient care. “Urgent” messages will be addressed within 24 hours. Maintain accurate and up to date documentation in the Electronic Health Record (EHR) and work queues. Maintains the organization and cleanliness of all workspaces and keeps only supplies necessary for the position in work area. Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy. Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives. Follows PCHC policies and procedures. Maintains a safe working environment and practices safe working habits. Assists in control of Peoples Community Health Clinic resources. Competencies: Proficient in verbal and written communication, including active listening and reading comprehension. Skilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment. Ability to work with and communicate with diverse groups of people effectively and respectfully. Basic skills required including working knowledge of MS Office Products (ex. Excel, Word, Outlook) and Windows Platform. Demonstrated EHR proficiency according to the functions of the position and adherence to EHR documentation standards to ensure effective and compliant use of the EHR in daily operations. Ability to work with a large degree of independence, managing the assigned workload without regular assistance from team members. Demonstrates a cooperative and courteous manner towards staff, patients, families, and visitors while carrying out job functions. Maintains strict confidence at all times. Self-motivated to develop and maintain own competence as it pertains to the position. Supervisory Responsibilities: Not applicable. Patient Population: Neonate to geriatric. Work Environment/Personal Protective Equipment: This position might be exposed to chemical, and blood borne pathogen hazard to eyes and hands, bloody/fluid hazard to torso and respiratory. PPE required. Physical Demands: This position requires occasional standing -(1%-33% of shift); frequent sitting (34% - 66% of shift; occasional walking -(1%-33% of shift); occasional lifting and carrying up to 10 lbs. (1% - 33% of shift); frequent pushing/pulling up to 10 lbs.(34%-66% of shift) and occasionally 11lbs. - 100lbs (1% - 33% of shift); frequent use of hands/arms for repetitive movement and continuous finger dexterity; occasional bending/stooping, twisting, squatting/crouching, and reaching at, below and above shoulder level (1% - 33% of shift). Position Type/Expected Hours of Work: This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status. Travel: Occasional driving might be expected for this position. Education and Experience: High School diploma or GED equivalent required. Completion of Nurse Aide I course, Medical Assistant program, or 1-year direct care in medical office preferred. Minimum of 1 year patient care or medical experience preferred. Within the first 90 days of employment, employee must be able to demonstrate competency in all Electronic Health Record (EHR) functions relevant to the role, including documentation accuracy, data entry, and system navigation. After training, competency is verified through practical demonstration and/or skills assessment. Licensure: Not applicable Other Duties: The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.

PATIENT REPRESENTATIVE - MEDICIAL OFFICE Cedar Rapids, IA $17 to $28.50 Be a part of an organization that is dedicated to health equity for all. As a Federally Qualified Health Center, our mission at Eastern Iowa Health Center (EIHC) is to provide exceptional and accessible health care services throughout our community. We are a collaborative team dedicated to the wellness and the excellence of care regardless of the patient's ability to pay. EIHC believes in non-judgmental and equal care for all members of our diverse community. Our staff values compassion as a guiding force. EIHC promotes health equity for all and believes health care is a right, not a privilege. You will thrive in a collaborative environment where you take ethical action and ownership to solve problems and lead positive outcomes. Do you want to be part of a larger purpose of an evolving, high-performance culture that empowers you to make a difference? EIHC is seeking a full-time Patient Representative dedicated to serving the needs of our community. SCHEDULE Monday through Friday with variable hours 7:30 AM TO 7 PM. COMPENSATION $17 to $28.50 hourly depending on experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet patients in a welcoming manner, collect patient data, and provide direction. Maintain up-to-date HIPAA knowledge and ensure compliance of HIPAA and safety guidelines. Comply with all safety and health rules and regulations applicable to the role and responsibilities. Other duties as assigned. EMR Athena AMAZING BENEFITS 4 Weeks of Paid Time Off 8 Paid Holidays 2 Cultural Floating Holidays Health Insurance - Plan options start at $1.00 per pay period Dental Insurance Vision Insurance Flexible Spending Accounts - Medical and Dependent Care Health Savings Account 100% employer paid Basic Life and Long-term Disability Insurance Volunteer Life Insurance Short-Term Disability Insurance 401(K) (4% Employer Match and 100% Vested on Day 1) Employee Clothing Allowance Employee Assistance Program Gym Membership Discount to the Midwest Athletic Club Parental Leave REQUIRED QUALIFICATIONS High school diploma or equivalency. Basic computer skills required. Healthcare experience preferred. Eastern Iowa Health Center is an equal opportunity employer and makes decisions related to compensation and all terms, conditions, or privileges of employment on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, creed, sex, pregnancy (including childbirth and related conditions), religion, marital status, age, national origin, disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful and prohibited by the Company.

Now Hiring Customer Service Rep Shift Hours/Days: Mon-Fri 10a-6:30p; OT as needed Pay Rate: $24.00 Job Description: What you'll do on a typical day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. Great Referral Incentives. Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website, *********************** ************ #121

Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Gathers patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area. What you will Do: * Gathers patient demographic and financial information. Obtains appropriate signatures. * Answers telephone, bed assignments made, stat cleans ordered and appropriate communication to house supervisor. * Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents. * Makes determinations regarding need for hospital issued Advance Beneficiary Notice (ABN waiver). * Assures patient escorted/transported to assigned area. Meet and greet patients as registration process begins. * Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.). * Pre-register all scheduled tests. * Adheres to all safety, infection control and colleague health policies and procedures. Follows HIPAA, and EMTALA regulations per hospital policy. Hours/Schedule: .5 FTE; 20 hours per pay period; 1st Shift; includes a weekend rotation. Minimum Qualifications: * Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties. * Completion of Medical Secretary program or other general office training preferred. * One- year medical office experience (scheduling, insurance, or registration) preferred. Hospital experience and or medical terminology preferred. * Strong computer skills, Windows experience. Database software, mainframe information systems. * Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public. * Ability to work with diverse groups of people and to work under pressure. Position Highlights and Benefits We care about your well-being, both physical and mental, which is why our benefit package includes: * Wellness programs * Personalized health insurance plans including dental and vision. * Paid time off * Long- and short-term leave * Retirement planning * Life insurance coverage Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Pay: $20-$21/hr Schedule: Monday-Friday, flexible start time (6 AM, 7 AM, or 8 AM) We are hiring a Customer Service Representative to support a new high-volume customer account. This role is ideal for someone who enjoys data coordination, fast-paced email communication, and working within multiple systems. What You'll Do Manage a high volume of incoming customer emails Build and process customer orders using SAP and our Warehouse Management System Perform accurate, high-speed data entry Communicate with internal teams to ensure order accuracy Maintain detailed documentation and follow customer requirements What We're Looking For Previous customer service or data coordination experience Strong attention to detail and ability to multitask SAP experience strongly preferred Comfortable navigating multiple systems and handling large email volumes Reliable Monday-Friday availability with flexible start times Why You'll Love It Steady schedule Clean, fast-paced office environment Opportunity to support a growing customer account Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. PTO so you have time for you. Apply for this job by clicking the apply button. You will be directed to our website. Please select Cedar Rapids, IA branch or call our office at ************* Stop in and see our experienced friendly staff at 1450 Boyson Rd Suite C-5 Hiawatha IA 52233 Advance Services is an equal opportunity employer Great Referral Incentives. Advance Services partners with the top companies in the area!

Job Description Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR WWXhMD3gNq