Patient access representative jobs in Yakima, WA - 64 jobs
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Patient Access Representative
Customer Service Representative
Scheduling Coordinator
Front Desk Coordinator
Patient Service Representative
Medical Receptionist
Patient Care Coordinator
Patient Service Coordinator
Finance Counselor
Medical Staff Coordinator
Front Office Coordinator
Scheduler
Referral Coordinator
Medical Receptionist - Relief - Part Time
Yakima Valley Farm Workers Clinic 4.1
Patient access representative job in Yakima, WA
Join our team as a Relief Medical Receptionist at Yakima Medical-Dental Clinic in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.
Visit our website at ************* to learn more about our organization.
Position Highlights:
$17.31-$21.20 DOE with the ability to go higher for highly experienced candidates
What You'll Do:
Answers the phone, transfers calls and takes messages as needed for the clinic.
Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients.
Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer.
Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
Reviews and responds to patients' questions in person, via phone, and patient portal systems.
May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports.
Reviews cash box receipts and reconciles cash box daily.
Qualifications:
High School Diploma or General Education Diploma (GED).
One year's experience as a Receptionist in a clinic preferred.
Bilingual (English/Spanish) required at level 9
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Ability to interact with patients, Providers and staff in a professional manner.
Ability to deliver outstanding customer service.
Basic knowledge of medical terminology desired.
Basic knowledge of healthcare billing insurance desired.
Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel.
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
$37k-44k yearly est. 6d ago
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Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Franchise
Patient access representative job in Prosser, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00
Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.
Summary Description
Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• “Can do” attitude toward unfamiliar tasks.
• Like to be part of a team
Positive attitude, flexible and adaptable
• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
• Strong verbal skills
• Confidentiality
• Comfortable using POS system
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 3d ago
Patient Access Representative - Per Diem
Kittitas Valley Healthcare 4.3
Patient access representative job in Ellensburg, WA
KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women's health, and urgent care.
Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at ***********************************************
KVH puts ‘employee care' high on the priority list, with health benefits like low cost medical, dental, and vision insurance and a robust employee wellness program. KVH offers company contribution toward your choice of medical, dental, and vision insurance coverage, including coverage available for spouses/ domestic partners, and dependent children. KVH believes that continuing education is critical to our mission and vision. We have implemented many educational programs such as the Medical Assistant Apprenticeship program and certification pay to encourage continuing education. We want our employees to know they are valued. One of the ways we show this is by quickly vesting employees, making them pension eligible after just one year of part-time status. To view more details about the comprehensive benefits package we offer to eligible employees visit our website -
Benefits - KV Healthcare
********************
Job Description
The PatientAccessRepresentative is responsible for the registration of hospital admissions and outpatient services, ensuring accuracy and compliance with Federal and State regulations. Duties include collection of required patient information, insurance verification and participation in collection of deductibles and co-pays. Works closely with hospital, clinic and revenue cycle personnel. Performs general reception duties including, answering multi-line telephone and greeting and directing patients and visitors to hospital departments.
Qualifications
What is required...
High school diploma or equivalent
Current computer experience in Microsoft products
Previous cash-handling experience
What is preferred...
Experience in Healthcare Registration
Knowledge of insurance verification & authorization processes
Demonstrated knowledge of general medical terminology
Additional Information
Wage: Wage range starts at $19.05/hour and goes up to $28.87/hour. Actual wage will be based on years' of applicable experience. This position may qualify for an additional 15% premium in lieu of benefits.
FTE: Per Diem
Benefits: This position is not benefits eligible
Union Status: This is not a union-covered position
$19.1-28.9 hourly 7d ago
Scheduler
Hyatt Family Facilities 4.6
Patient access representative job in Yakima, WA
Scheduler for the nursing department and ordering and stocking supplies for the nursing department.
Answering phone at the front desk and assisting resident's and family members as necessary. Ordering and management of the facility Medical Supplies, stocking, inventory management and PAR Level Management. Lifting, pushing & pulling 40 lbs.
$43k-55k yearly est. 3d ago
Customer Service Representative (CSR)
Colonial Lawn & Garden
Patient access representative job in Yakima, WA
Job DescriptionSalary: $20-$28 DOE Hourly
Customer Service Representative
The Customer Service Representative (CSR) is responsible for delivering exceptional customer service and supporting smooth daily office operations. This role serves as the primary point of contact for customers and visitors, while also assisting internal teams through accurate communication, scheduling support, and administrative coordination.
In addition to core customer service duties, this position may provide backup support for logistics and routing functions as needed.
Primary Responsibilities
Customer Service
Serve as the primary point of contact for customer inquiries via phone, email, web, and text.
Greet and assist guests visiting the office in a professional and welcoming manner.
Respond promptly and professionally to customer questions, concerns, or complaints.
Notify customers of scheduled services through calls, texts, or emails.
Maintain accurate and detailed customer account notes and documentation.
Process customer payments, including mailed and in-office payments.
Deliver effective solutions that resolve client concerns while reinforcing confidence in Colonial.
Follow guidance provided by the supervisor and management team.
Proactively plan, organize, and take ownership of daily tasks and workload.
Assist with the development or improvement of office procedures to enhance efficiency and workflow.
Backup Logistics & Scheduling Support
Assist with creating or adjusting daily technician schedules and routes under guidance.
Communicate schedule changes, add-on services, or priority requests to field technicians.
Review technician availability and flag potential scheduling conflicts.
Support follow-up on missed, incomplete, or rescheduled services from prior days.
Coordinate with technicians and department managers to ensure service continuity.
Qualifications
Required
High school diploma or equivalent.
25 years of customer service or administrative experience.
Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Strong problem-solving skills and sound judgment.
Proficiency with office software and CRM systems.
Reliability and strong attendance history.
Preferred / Nice to Have
Experience with scheduling, dispatching, routing, or logistics support.
Familiarity with service-based operations or field service coordination.
Why This Role Matters
This position plays a key role in shaping the customer experience and supporting daily operations. While customer service is the primary focus, exposure to logistics and scheduling offers an opportunity to broaden skills and grow within the organization without the pressure of owning routing responsibilities full-time.
If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.
$20-28 hourly 12d ago
Patient Services Coordinator - Endocrinology
Multicare Health System 4.5
Patient access representative job in Yakima, WA
You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 1.0, Shift: Day, Schedule: Monday - Thursday, 7:00am - 6:00pm
Other qualifications & requirements:
Bilingual Required - English/Spanish
Location: MultiCare Endocrinology - Creekside Loop | Hospital-Based Outpatient Clinic: MultiCare Yakima Memorial Hospital | MultiCare Endocrinology - Creekside Loop - MultiCare
Position Summary
The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion.
ESSENTIAL RESPONSIBILITIES
1. Updates patient information, provides any required forms to complete, and obtains signatures as necessary.
2. Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate.
3. Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such.
4. Schedules transportation and/or interpreters for patient as needed.
5. Verifies insurance eligibility as appropriate.
6. Provides telephone coverage. Utilizes good customer service practices for all callers.
7. Completes forms as requested.
8. Responds to patient requests expeditiously, maintaining an efficient clinical flow.
9. Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs.
10. Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems.
11. Other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
Education: High School diploma or GED equivalent required.
Experience: One year experience as a medical receptionist or other related field preferred. Knowledge of medical terminology preferred.
Our Values
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why MultiCare?
Belonging: We work to create a true sense of belonging for all our employees
Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
Market leadership: Washington state's largest community-based, locally governed health system
Employee-centric: Named Forbes “America's Best Employers by State” for several years running
Technology: "Most Wired" health care system 15 years in a row
Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $19.32 - $27.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
$19.3-27.8 hourly Auto-Apply 10d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Patient access representative job in Union Gap, WA
Shift Availability Days - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly 27d ago
Dental Front Office - Chalet Dental
Mosaicdentalcollective
Patient access representative job in Yakima, WA
Chalet Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Office Manager. The hourly salary range for this position is $20-26 per hour depending on experience. Schedule is 5 days/week Mon- Fri.
What You'll Be Accountable For:
New patient and hygiene coordination
Maintain productive schedules and confirm appointments.
Gain financial commitment from patients and collect co-payments.
Obtain necessary insurance pre-authorizations.
Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
Respond to patient billing, treatment, and benefit inquiries.
Other duties and responsibilities as assigned by the office manager.
Requirements
High school diploma or general education degree (GED) or equivalent
1 year dental front office experience required, prior dental insurance coordination experience preferred
Excellent organizational skills
Excellent interpersonal communication skills
Patient advocate; empathetic, adaptable, and ethical
Ability to multitask effectively
Proficient in Microsoft Office
Prior experience with Open Dental software preferred
Location: 1006 S. 64th Avenue, Suite 130, Yakima, WA 98908
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice
.
Salary Description $20-$26
$20-26 hourly 23d ago
Dental Front Office - Chalet Dental
Mosaic Dental Collective
Patient access representative job in Yakima, WA
Chalet Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.
In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Office Manager. The hourly salary range for this position is $20-26 per hour depending on experience. Schedule is 5 days/week Mon- Fri.
What You'll Be Accountable For:
* New patient and hygiene coordination
* Maintain productive schedules and confirm appointments.
* Gain financial commitment from patients and collect co-payments.
* Obtain necessary insurance pre-authorizations.
* Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
* Respond to patient billing, treatment, and benefit inquiries.
* Other duties and responsibilities as assigned by the office manager.
Requirements
* High school diploma or general education degree (GED) or equivalent
* 1 year dental front office experience required, prior dental insurance coordination experience preferred
* Excellent organizational skills
* Excellent interpersonal communication skills
* Patient advocate; empathetic, adaptable, and ethical
* Ability to multitask effectively
* Proficient in Microsoft Office
* Prior experience with Open Dental software preferred
* Location: 1006 S. 64th Avenue, Suite 130, Yakima, WA 98908
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice.
Salary Description
$20-$26
$20-26 hourly 8d ago
Bilingual Front Desk Coordinator
Yakima Union Gospel Mission
Patient access representative job in Yakima, WA
Job DescriptionDescription:
Job Purpose
This position is responsible for coordinating front office operations for the medical and dental clinics within the Care Center, including directing and onboarding volunteers, data collection, patient support and coordination, assisting with patient specialist referrals, interpreter services, and various other supports to keep the clinics running smoothly.
Duties and Responsibilities
Cultural and Ministerial Responsibilities
Uphold and promote YUGM's Christian beliefs and behaviors, core values, policies, and procedures with a high-level of integrity.
Develop professional, caring, strengths-based relationships built on truth, respect, encouragement, and trust.
Provide ministry and show kindness and grace to staff, volunteers, patients, clients, donors, and the community.
Functional Responsibilities
Shared Responsibilities:
Model the three virtues of an ideal team player: humble (motivation), hungry (passion), and smart (emotional intelligence).
Contribute as a member of the Care Center team, including Medical and Dental clinics, in a collaborative, team environment, and with volunteers.
Work in supportive capacity with supervisor and co-workers to solve departmental problems and accomplish shared goals in pursuit of established priorities.
Encourage staff and volunteers to flourish in culture and in knowledge for YUGM specific needs.
Front Desk Responsibilities:
Assist in coordinating front office volunteers, externs, and additional personnel.
Assist in telephone and walk in reception in English and Spanish.
Keep the office and waiting area clean and organized.
Assist at morning and evening clinics as staffing needs require.
Assist with health promotion, education, and awareness when needed.
Open office and prep for a day of clinic.
Assist with interpreting as needed.
Handle cash and make change.
Maintain appropriate record keeping for patient prescriptions and referrals.
Check Care Center mail daily.
Create new patient charts in medical, dental, and mental health electronic records.
Check patients in and out before and after appointments.
Assist patients in completing and updating forms when needed.
Dental-Specific Responsibilities:
Collect income and verify documents and implement appropriate discount.
Schedule patients based on emergent, non-emergent, and type of procedure needed with dentist and hygienists.
Ensure both dentist and hygienist maintain a full schedule of patients.
Collect payment at the time of visit.
Follow up phone calls to collect payment.
Ensure established patients stay up-to-date on income verification.
Process end of day reconciliation.
Prepare monthly collection statements to maintain patient accounts.
Medical-Specific Responsibilities:
Provide information and referral for clients, update resource information as needed.
Report provider messages to patients regarding referrals, medications, and lab results.
Assist in the case management of patients needing to apply for financial aid to fulfill referrals or receive medications.
Schedule patients according to variable providers' availability as well as walk in needs.
Assist in maintaining full schedule of patients for providers each day.
Other Duties:
Attend, as requested or required, all YUGM trainings and meetings scheduled by the management team to keep current on any policy changes, new procedures, and other information essential to performing the job.
Other duties as assigned in support of YUGM's mission and values.
Requirements:
Education and Experience:
Bilingual in Spanish and English, both in verbal and in written form is required.
Understanding and ability to apply principles and rules of confidentiality (i.e., HIPPA).
Proficiencies:
Interest in and the ability to understand and relate to low-income populations.
Works well in a collaborative team environment, and with volunteers.
Good problem-solving skills.
Patience, empathy, and compassion toward patient needs.
Ability to pay close attention to details.
Computer, typing, design, and grammar skills.
Organizational skills
Ability to handle phone inquiries in a professional manner.
Excellent organizational, written, and verbal communication skills.
Demonstrate personal and work ethic reflecting YUGM's Core Values of
Love, Professionalism, and Outcomes.
$35k-44k yearly est. 22d ago
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Pizza 4.3
Patient access representative job in Prosser, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
* Greet every customer
* Demonstrate a complete understanding of all menu items and ingredients
* Take food orders efficiently and accurately
* Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
* Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
* Clean and stock work area and customer area
* Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
* Assist in preparing, cutting and boxing menu items as needed
* Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
* Ability to multitask without losing track of things.
* Ability to stay focused on highest priority activities in a hectic always-changing environment.
* Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
* Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
* Really care about the customer and the experience you are giving them
* Proactively works to make things happen, can engage assistance from a variety of sources
* Takes direction and course correction in a pro-active manner.
* "Can do" attitude toward unfamiliar tasks.
* Like to be part of a team
Positive attitude, flexible and adaptable
* Ability to communicate positively, compassionately and fairly under stressful situations
* Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
* Strong verbal skills
* Confidentiality
* Comfortable using POS system
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 4d ago
Experienced Patient Care Coordinator - Ellensburg
Avanta Dental
Patient access representative job in Ellensburg, WA
Avanta Dental of Ellensburg is seeking an experienced, highly motivated, energetic patient care coordinator to join our team! The ideal candidate must be enthusiastic, goal oriented, exceptional customer service skills, working knowledge of computers and willing to support the practices' vision of providing exceptional, quality care while creating long lasting relationships with patients. quality care while creating long lasting relationships with patients. The ideal candidate will deliver a professional and qualified first impression to all patients. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. At Avanta Dental, our patients have complete faith in what we do and keep coming back happy. This is because we always keep our patients best interests in mind and we go the extra mile. We are committed to providing exemplary care to our patients and is looking for someone who is highly motivated with outstanding customer service and communication skills to join our team. This is a long term position with a great compensation package and high potential for learning and growth.
The ideal candidate we are searching for has a minimum of 1 year in the dental field, reliable, responsible, organized, sustains a positive attitude, a team player, have impeccable work ethic and excellent customer service skills! Bi-lingual is preferred, but not required.
Benefits include:
On The Job Training
Competitive Wages
Paid Time Off; Vacation/sick days
Paid Holidays
Uniforms
Insurance Benefits
Employee Discounts
401K
Gym Membership
We are a practice where you are not only just a part of our team but you are part of the Avanta Dental family. If you feel your are the right fit for this position, apply by calling our office manager Belen at ************ and leaving a 30 second voicemail telling us why you would be the perfect candidate for this position.
$37k-56k yearly est. Auto-Apply 14d ago
Patient Access Concierge - multiple shifts
Astria Sunnyside
Patient access representative job in Sunnyside, WA
Vision
To ensure that every loved one receives the care they need when they need it.
Mission
To improve patient health and healthcare provider revenue/margin
We will achieve our Mission by…
Using patient data to individually identify, educate, and schedule patients for procedures that they need, but have not yet received
PatientAccess Concierge
Patient Registration:
Accurately collect and enter patient demographic, insurance, and medical information.
Verify patient identity following all HIPAA and facility protocols.
Ensure all required forms and signatures are completed during registration.
2. Insurance Verification:
Confirm patient insurance eligibility and benefits prior to service.
Obtain and document pre-authorizations or referrals as required.
Communicate any coverage issues or financial obligations to patients.
3. Customer Service:
Greeting patients and visitors warmly, providing courteous and efficient service.
Answer patient questions regarding appointments, insurance, and registration processes.
Address and resolve patient concerns or direct them to the appropriate personnel.
Duties and Responsibilities
Comply with Abax Health policies and procedures
Preferred Qualifications /Experience
Must have experience with using CERNER EMR
One year of Healthcare PatientAccess, Insurance Verification, Authorization, No Surprise Billing,
Scheduling, or Revenue Cycle Management experience
Prior knowledge, skills, and experience working in a contact center and leading a contact center team
Ability to handle a high volume of customer inquiries with a commitment to excellence and customer satisfaction
Excellent verbal and written communication skills
Exceptional customer service skills are required
Conflict resolution skills
Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products are required
Familiarity with web-based systems and tools.
Ability to work cooperatively and effectively to achieve goals and expectations
Ability to initiate and follow through on projects
Ability to work independently and prioritize tasks with minimal or no supervision
Strong attention to detail and accuracy
Ability to understand and meet operational needs and special requests
Contact Information
Qualified candidates only
Experience:
Customer service: 3 years (Required)
Medical terminology: 1 year (Preferred)
Computer skills: 3 years (Preferred)
$34k-42k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Bryan Robison-State Farm Agent
Patient access representative job in Sunnyside, WA
Job DescriptionBenefits:
4 day work week, closed Fridays
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$33k-42k yearly est. 15d ago
Clinic Manager / Front Office Coordinator
IRG Physical and Hand Therapy
Patient access representative job in Ellensburg, WA
IRG PHYSICAL & HAND THERAPY IS GROWING AND LOOKING FOR A CLINIC MANAGER OR FRONT OFFICE COORDINATOR TO ADD TO OUR TEAM. OFFERING WORK/LIFE FLEXIBILITY, A FUN AND REWARDING CULTURE & PROFESSIONAL GROWTH OPPORTUNITES! YOUR BEST SELF. This is our company motto, and we model our company culture around helping our employees and patients achieve their best selves. Do you want a career that is not solely customer service driven - but involves sales, marketing, business development and community involvement? Do you want to experience the difference of being a part of a company that feels like family - all while offering the best in Physical and Hand Therapy to your community?
If so, we want to talk to you.
Be a part of our team of like-minded individuals who are passionate about inspiring the community with connectivity, patient-centered care, and a dynamic, upbeat work culture. THE POSITION: Our Clinic Managers and Front Office Coordinators (FOCs) are one of the most integral positions in our company and are not only responsible for day to day medical receptionist duties - but play a crucial role in establishing and maintaining relationships and driving the patient experience. Our FOCs are responsible for optimizing patient appointment schedules, managing all incoming phone calls, processing and converting new referrals, collecting time of service payments and obtaining insurance authorizations. Clinic Managers work closely with Clinical staff and Administrative staff to ensure clinic and patient success. As an intentionally transparent company, our employees gain business skills by learning about KPIs and benchmarks that not only drive clinic success but also patient outcomes. With 35+ locations we connect our front office team globally and regionally for development and collaboration opportunities.
WHO YOU ARE:
You love people and thrive on establishing meaningful connections
You enjoy working in a fast paced and FUN environment
You enjoy the challenge of having something new come your way each and every day
You are self-motivated, a go-getter, and a self starter
You have a positive attitude and a professional appearance
You exhibit the ability to multitask without being overwhelmed
You are capable of building strong rapport with clients from a variety of backgrounds through strong communication and empathy
You are confident in your proficiency with technology and computer systems (EMR, Microsoft Office Suite, etc)
WHAT WE PROMISE TO OFFER YOU: IRG Physical & Hand Therapy is the premier providers of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded into our communities and strive to make a positive impact where we live, work, and play. SSPHT is a company that provides a fun, dynamic, and supportive environment for patients and employees.
A local experience - we are a PT owned and operated company based in WA state.
- no big national corporation in charge of the decisions that impact your patient care. Our administration, billing, and outreach teams are all local and deeply embedded in the therapy community. Our admin is here to support our therapy staff with community connections, referral relations and help you create your ideal patient case load while you focus on what matters, your patients.
A 1:1 patient care model
- we place patient care and the patient experience at the forefront of our business model. We encourage the human connection and know the best experience for our patients is the maximization of time with our skilled therapists.
Student loan assistance -
we provide a monthly student loan assistance program to all of our employees to help you pay off those pesky student loans, faster.
Career advancement opportunities -
Leadership opportunities based on skill and performance, not just on seniority - IRG Leadership Institute courses designed to develop the business skills to help you succeed and thrive throughout your career.
Human connection and community involvement is just as important to us as patient care -
we are deeply embedded in our communities and encourage all employees to find their passion and get involved.
A full benefits package - including affordable medical, dental and vision, 401k matching, paid time off, paid holidays and sick leave. -
Here at IRG we care about our staff's health and financial well being and are proud to offer a very competitive benefits package.
QUALIFICATIONS/REQUIREMENTS:
High school diploma
(Bachelors degree in related field preferred)
2+ years experience in a customer facing position
Knowledge and adherence to HIPAA laws and compliance regulations
PHYSICAL DEMANDS/WORKING CONDITIONS:
Physical activity including but not limited to bending, reaching, squatting, lifting and prolonged periods of sitting.
Required to work at an IRG facility and be responsible for your own transportation to and from work site.
Potential exposure to virus, disease, and infections from patients in the working environment.
Ability to perform custodial duties using medical grade cleaning products - including but not limited to - cleaning bathrooms, laundry, and disinfection of exercise equipment.
Work for extended periods of time at a video display terminal and will be required to use a keyboard to enter and gather information.
Work schedule will be based on the needs of IRG
PAY & BENEFITS INFORMATION:
Base salary: $18-$23 per hour depending on experience
Benefits (please note: benefits eligibility is determined by hours worked, not all programs listed below are offered to all employees):
Paid Time Off (Holidays, Vacation, Sick, Personal)
Continuing Education Funds
Student Loan Repayment Program
401K plan with employer match
Medical, Dental & Vision Plans
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
Long-Term Disability
Life and AD&D Insurance
Employee Assistance Program
OUR VISION: Empowering all with a passion and purpose to become their best self. OUR MISSION: IRG is committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results. OUR VALUES: Integrity, Positivity, Innovation, Accountability and Proficiency DISCOVER WHAT SETS IRG APART: ********************** OTHER OPEN POSITIONS: **********************careers IRG on YOUTUBE: ******************************* IRG is an equal opportunity employer.
$18-23 hourly 60d+ ago
Scheduling Coordinator - Full Time
Yakima Valley Farm Workers Clinic 4.1
Patient access representative job in Yakima, WA
Join our team as a Scheduling Coordinator at West Valley Family Health in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.
Visit our website at ************* to learn more about our organization.
Position Highlights:
$18.47-$22.62 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed.
Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed.
Verifies and updates current patient demographic information including contact information, insurance, and income verification.
Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes.
Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed.
Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist.
Provides outgoing calls related to registries and outreach for patients.
Provides backup support to other Front Office positions as needed.
Qualifications:
High School Diploma or General Education Diploma (GED).
One year of office, administrative, patient care, call center or customer service experience.
One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred.
Bilingual (English/Spanish) required at level 9.
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner.
Basic knowledge of medical terminology preferred.
Basic knowledge of the Epic systems preferred.
Basic proficiency with a variety of computer programs including Word and Excel.
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
$39k-45k yearly est. 14d ago
Patient Services Coordinator - Endocrinology
Multicare Health System 4.5
Patient access representative job in Yakima, WA
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 1.0, Shift: Day, Schedule: Monday - Thursday, 7:00am - 6:00pm
Other qualifications & requirements:
Bilingual Required - English/Spanish
Location: MultiCare Endocrinology - Creekside Loop | Hospital-Based Outpatient Clinic: MultiCare Yakima Memorial Hospital | MultiCare Endocrinology - Creekside Loop - MultiCare
Position Summary
The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion.
ESSENTIAL RESPONSIBILITIES
1. Updates patient information, provides any required forms to complete, and obtains signatures as necessary.
2. Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate.
3. Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such.
4. Schedules transportation and/or interpreters for patient as needed.
5. Verifies insurance eligibility as appropriate.
6. Provides telephone coverage. Utilizes good customer service practices for all callers.
7. Completes forms as requested.
8. Responds to patient requests expeditiously, maintaining an efficient clinical flow.
9. Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs.
10. Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems.
11. Other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
Education: High School diploma or GED equivalent required.
Experience: One year experience as a medical receptionist or other related field preferred. Knowledge of medical terminology preferred.
Our Values
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why MultiCare?
* Belonging: We work to create a true sense of belonging for all our employees
* Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
* Market leadership: Washington state's largest community-based, locally governed health system
* Employee-centric: Named Forbes "America's Best Employers by State" for several years running
* Technology: "Most Wired" health care system 15 years in a row
* Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
* Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $19.32 - $27.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
$19.3-27.8 hourly Auto-Apply 23d ago
Domino's Pizza Maker/Cook/CSR - Downtown Yakima, WA (7170)
Domino's Franchise
Patient access representative job in Yakima, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Full Time or Part time available! Or even just a day or two a week!
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
Benefits:
-Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
$33k-42k yearly est. 16d ago
Customer Service Representative (CSR)
Colonial Lawn & Garden
Patient access representative job in Yakima, WA
Customer Service Representative
The Customer Service Representative (CSR) is responsible for delivering exceptional customer service and supporting smooth daily office operations. This role serves as the primary point of contact for customers and visitors, while also assisting internal teams through accurate communication, scheduling support, and administrative coordination.
In addition to core customer service duties, this position may provide backup support for logistics and routing functions as needed.
Primary Responsibilities
Customer Service
Serve as the primary point of contact for customer inquiries via phone, email, web, and text.
Greet and assist guests visiting the office in a professional and welcoming manner.
Respond promptly and professionally to customer questions, concerns, or complaints.
Notify customers of scheduled services through calls, texts, or emails.
Maintain accurate and detailed customer account notes and documentation.
Process customer payments, including mailed and in-office payments.
Deliver effective solutions that resolve client concerns while reinforcing confidence in Colonial.
Follow guidance provided by the supervisor and management team.
Proactively plan, organize, and take ownership of daily tasks and workload.
Assist with the development or improvement of office procedures to enhance efficiency and workflow.
Backup Logistics & Scheduling Support
Assist with creating or adjusting daily technician schedules and routes under guidance.
Communicate schedule changes, add-on services, or priority requests to field technicians.
Review technician availability and flag potential scheduling conflicts.
Support follow-up on missed, incomplete, or rescheduled services from prior days.
Coordinate with technicians and department managers to ensure service continuity.
Qualifications
High school diploma or equivalent.
2-5 years of customer service or administrative experience.
Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Strong problem-solving skills and sound judgment.
Proficiency with office software and CRM systems.
Reliability and strong attendance history.
Preferred / Nice to Have
Experience with scheduling, dispatching, routing, or logistics support.
Familiarity with service-based operations or field service coordination.
Why This Role Matters
This position plays a key role in shaping the customer experience and supporting daily operations. While customer service is the primary focus, exposure to logistics and scheduling offers an opportunity to broaden skills and grow within the organization without the pressure of owning routing responsibilities full-time.
If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.
$33k-42k yearly est. 10d ago
Customer Service Representative
Circle K Stores 4.3
Patient access representative job in Ellensburg, WA
Store 2706038: 1600 Canyon Rd, Ellensburg, Washington 98926Shift AvailabilityDays - Evenings - Overnight
Job Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly Auto-Apply 38d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Yakima, WA?
The average patient access representative in Yakima, WA earns between $31,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Yakima, WA