Patient services manager vs clinical director

The differences between patient services managers and clinical directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient services manager and a clinical director. Additionally, a clinical director has an average salary of $96,497, which is higher than the $69,729 average annual salary of a patient services manager.

The top three skills for a patient services manager include patients, patient care and patient service. The most important skills for a clinical director are patients, patient care, and physical therapy.

Patient services manager vs clinical director overview

	Patient Services Manager	Clinical Director
Yearly salary	$69,729	$96,497
Hourly rate	$33.52	$46.39
Growth rate	28%	28%
Number of jobs	157,294	83,232
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 43%
Average age	47	47
Years of experience	6	6

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

What does a clinical director do?

A clinical director is a managing professional who manages the work of healthcare providers to ensure quality patient care is achieved. Clinical directors are responsible for organizational tasks such as adjusting staff schedules, explaining insurance benefits to the patients, and managing financial reports. They can work either in small clinics with a smaller workforce or larger hospitals with multiple departments. Clinical directors may also assist in the hiring process of healthcare providers and should establish a positive work environment.

Patient services manager vs clinical director salary

Patient services managers and clinical directors have different pay scales, as shown below.

	Patient Services Manager	Clinical Director
Average salary	$69,729	$96,497
Salary range	Between $41,000 And $117,000	Between $63,000 And $145,000
Highest paying City	Beverly, MA	New York, NY
Highest paying state	Massachusetts	Rhode Island
Best paying company	Sanofi Genzyme	Sutro Biopharma
Best paying industry	Health Care	Health Care

Differences between patient services manager and clinical director education

There are a few differences between a patient services manager and a clinical director in terms of educational background:

	Patient Services Manager	Clinical Director
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 43%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of North Carolina at Chapel Hill

Patient services manager vs clinical director demographics

Here are the differences between patient services managers' and clinical directors' demographics:

	Patient Services Manager	Clinical Director
Average age	47	47
Gender ratio	Male, 23.4% Female, 76.6%	Male, 35.2% Female, 64.8%
Race ratio	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between patient services manager and clinical director duties and responsibilities

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Clinical director example responsibilities.

Develop distinctive ambulatory strategies to achieve and sustain competitive healthcare advantage.
Manage and assist with data collection and input for MDS.
Manage quality of documentation through education and electronic review of clinical processes utilizing HCHB EMR.
Manage front office, marketing, and communication -demonstrated/supervise exercises for patients -Developed instructional packets for home exercise programs
Manage projects and ambulatory system initiatives, and collaborate with system leadership teams to ensure EMR alignment with all regulatory requirements.
Experience in GCP, FDA audits, and regulatory guidance review and implementation.

Patient services manager vs clinical director skills

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

Common clinical director skills

Patients, 18%
Patient Care, 11%
Physical Therapy, 5%
Social Work, 4%
Rehabilitation, 4%
Clinical Services, 3%

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Patient Services Manager
Patient Services Manager vs Clinical Director

Updated January 8, 2025

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