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Personal advocate vs service coordinator

The differences between personal advocates and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a personal advocate and a service coordinator. Additionally, a service coordinator has an average salary of $40,792, which is higher than the $36,577 average annual salary of a personal advocate.

The top three skills for a personal advocate include mental health, inbound calls and social work. The most important skills for a service coordinator are customer service, social work, and patients.

Personal advocate vs service coordinator overview

Personal AdvocateService Coordinator
Yearly salary$36,577$40,792
Hourly rate$17.59$19.61
Growth rate12%12%
Number of jobs70,76855,922
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 60%
Average age4343
Years of experience1212

What does a personal advocate do?

Personal advocates must have skills in communication, collaboration, and presentation. They also need a bachelor's or associate's degree in a health-related discipline, and their salary may range from $55K to over $100K per year depending on their degree. Personal advocates encourage and facilitate customer choices and support these choices in order to promote independence and personal growth.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Personal advocate vs service coordinator salary

Personal advocates and service coordinators have different pay scales, as shown below.

Personal AdvocateService Coordinator
Average salary$36,577$40,792
Salary rangeBetween $29,000 And $45,000Between $29,000 And $56,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateNew YorkMaine
Best paying companyCignaMt. San Antonio College
Best paying industryInsuranceGovernment

Differences between personal advocate and service coordinator education

There are a few differences between a personal advocate and a service coordinator in terms of educational background:

Personal AdvocateService Coordinator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 60%
Most common majorPsychologyBusiness
Most common collegeCalifornia State University - Long BeachSUNY at Binghamton

Personal advocate vs service coordinator demographics

Here are the differences between personal advocates' and service coordinators' demographics:

Personal AdvocateService Coordinator
Average age4343
Gender ratioMale, 14.0% Female, 86.0%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 8.7% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.1% White, 60.7% American Indian and Alaska Native, 1.7%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between personal advocate and service coordinator duties and responsibilities

Personal advocate example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Change bed linens, run errands, direct visitors and answer telephones.
  • Maintain the safety and security of shelter, and the cleanliness of facility.
  • Instruct, or advise clients on issues such as household cleanliness, utilities, hygiene or nutrition.
  • Assist patients in securing medical coverage by screening refer patients and coordinating the application process through successful approval.
  • Make contact with family or significant others to promote implementation of ISP and community stability.

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Personal advocate vs service coordinator skills

Common personal advocate skills
  • Mental Health, 17%
  • Inbound Calls, 13%
  • Social Work, 13%
  • Crisis Intervention, 12%
  • Substance Abuse, 12%
  • Safety Planning, 4%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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