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Personal lines account manager vs insurance representative

The differences between personal lines account managers and insurance representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a personal lines account manager has an average salary of $51,472, which is higher than the $35,958 average annual salary of an insurance representative.

The top three skills for a personal lines account manager include customer service, management system and account management. The most important skills for an insurance representative are customer service, patients, and health insurance.

Personal lines account manager vs insurance representative overview

Personal Lines Account ManagerInsurance Representative
Yearly salary$51,472$35,958
Hourly rate$24.75$17.29
Growth rate6%6%
Number of jobs73,05587,843
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 45%
Average age4646
Years of experience--

What does a personal lines account manager do?

Personal lines account managers must have insurance agent licensing, field expertise, and technical understanding of personal line coverages and industry procedures. They are required to meet client insurance needs and to provide prompt, accurate, and professional services to clients and companies. This career pays an average of $63K per year.

What does an insurance representative do?

An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.

Personal lines account manager vs insurance representative salary

Personal lines account managers and insurance representatives have different pay scales, as shown below.

Personal Lines Account ManagerInsurance Representative
Average salary$51,472$35,958
Salary rangeBetween $39,000 And $67,000Between $29,000 And $44,000
Highest paying CityMilwaukee, WILacey, WA
Highest paying stateAlaskaWashington
Best paying companyBrowning DaySantander Bank
Best paying industryUtilitiesFinance

Differences between personal lines account manager and insurance representative education

There are a few differences between a personal lines account manager and an insurance representative in terms of educational background:

Personal Lines Account ManagerInsurance Representative
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Personal lines account manager vs insurance representative demographics

Here are the differences between personal lines account managers' and insurance representatives' demographics:

Personal Lines Account ManagerInsurance Representative
Average age4646
Gender ratioMale, 15.0% Female, 85.0%Male, 29.8% Female, 70.2%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between personal lines account manager and insurance representative duties and responsibilities

Personal lines account manager example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain inventory, logistics, purchasing and supplies.
  • Organize seminars, run comparison quotes and mail out marketing kits.
  • Quoted and write new business, and service existing accounts including re-marketing, renewals, and cross-selling.
  • Facilitate seamless on site services and last-minute logistics requests (grind transport, catering, etc . )
  • Prepare client presentations on PowerPoint.
  • Show more

Insurance representative example responsibilities.

  • Cold-Cal to generate leads for individual life and disability insurance and annuities.
  • Confer with AAA members to discuss options and plans for the insurance needs of family and services provide.
  • Promote AAA insurance to current, former, and potentially new customers by providing quality and accurate product knowledge.
  • Assist field agents with Medicare applications, review Medicaid state system regarding eligibility.
  • Review medical web sites and Medicare inquiry system to determine eligibility for Medicaid and other insurance policies.
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
  • Show more

Personal lines account manager vs insurance representative skills

Common personal lines account manager skills
  • Customer Service, 32%
  • Management System, 13%
  • Account Management, 9%
  • Policy Changes, 5%
  • Insurance Carriers, 5%
  • Cross-Selling, 3%
Common insurance representative skills
  • Customer Service, 18%
  • Patients, 16%
  • Health Insurance, 6%
  • Medicaid, 4%
  • Insurance Coverage, 4%
  • Data Entry, 4%