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Product specialist vs inside sales specialist

The differences between product specialists and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a product specialist, becoming an inside sales specialist takes usually requires 2-4 years. Additionally, a product specialist has an average salary of $85,932, which is higher than the $50,944 average annual salary of an inside sales specialist.

The top three skills for a product specialist include customer service, product knowledge and sales floor. The most important skills for an inside sales specialist are customer service, CRM, and sales process.

Product specialist vs inside sales specialist overview

Product SpecialistInside Sales Specialist
Yearly salary$85,932$50,944
Hourly rate$41.31$24.49
Growth rate19%4%
Number of jobs103,863251,423
Job satisfaction5-
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 69%
Average age3747
Years of experience64

What does a product specialist do?

A product specialist is required to have excellent knowledge about a product and work with a business unit to ensure excellent product delivery. Product specialists perform product demonstrations to customers and other stakeholders and assist in their promotions and product releases. To gain increased revenue, product specialists must be able to identify new market opportunities. They are required to conduct product and sales training for the marketing team. They must also provide reports about their product-related activities to the management.

What does an inside sales specialist do?

An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.

Product specialist vs inside sales specialist salary

Product specialists and inside sales specialists have different pay scales, as shown below.

Product SpecialistInside Sales Specialist
Average salary$85,932$50,944
Salary rangeBetween $56,000 And $130,000Between $34,000 And $75,000
Highest paying CitySan Bruno, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companyByteDanceKeller Williams Greater Seattle
Best paying industryTechnologyReal Estate

Differences between product specialist and inside sales specialist education

There are a few differences between a product specialist and an inside sales specialist in terms of educational background:

Product SpecialistInside Sales Specialist
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaSUNY College of Technology at Alfred

Product specialist vs inside sales specialist demographics

Here are the differences between product specialists' and inside sales specialists' demographics:

Product SpecialistInside Sales Specialist
Average age3747
Gender ratioMale, 59.8% Female, 40.2%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 5.2% Unknown, 5.0% Hispanic or Latino, 12.5% Asian, 10.6% White, 66.6% American Indian and Alaska Native, 0.1%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage10%6%

Differences between product specialist and inside sales specialist duties and responsibilities

Product specialist example responsibilities.

  • Create and manage RFP responses for potential customers and develop product quotes base on customer requirements.
  • Manage projects and priorities list of ongoing engineering plans base on ROI and business needs, and relay to operations regularly.
  • Perform weekly review and update of lead list against opportunities manage in Salesforce.com.
  • Manage telephone relationships with senior management of client companies to troubleshoot and develop product.
  • Participate in CAPA activities as required.
  • Develop generic UI's that includes re-branding & re-skinning of product.
  • Show more

Inside sales specialist example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Present presentations to potential clients through Microsoft PowerPoint.
  • Maintain and update assigned territory through SalesLogix CRM program.
  • Revise and update CRM database to ensure accurate customer information.
  • Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
  • Call on corporate counsel, c-level executives and law firms to sell solutions with traditional litigation support.
  • Show more

Product specialist vs inside sales specialist skills

Common product specialist skills
  • Customer Service, 19%
  • Product Knowledge, 7%
  • Sales Floor, 7%
  • Patients, 6%
  • Excellent Interpersonal, 4%
  • Windows, 3%
Common inside sales specialist skills
  • Customer Service, 13%
  • CRM, 7%
  • Sales Process, 5%
  • Work Ethic, 5%
  • Product Knowledge, 5%
  • Outbound Calls, 4%

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