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Product specialist vs product technician

The differences between product specialists and product technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a product specialist, becoming a product technician takes usually requires 1-2 years. Additionally, a product specialist has an average salary of $85,932, which is higher than the $67,026 average annual salary of a product technician.

The top three skills for a product specialist include customer service, product knowledge and sales floor. The most important skills for a product technician are customer service, troubleshoot, and product support.

Product specialist vs product technician overview

Product SpecialistProduct Technician
Yearly salary$85,932$67,026
Hourly rate$41.31$32.22
Growth rate19%3%
Number of jobs103,86399,755
Job satisfaction5-
Most common degreeBachelor's Degree, 64%High School Diploma, 33%
Average age3745
Years of experience62

What does a product specialist do?

A product specialist is required to have excellent knowledge about a product and work with a business unit to ensure excellent product delivery. Product specialists perform product demonstrations to customers and other stakeholders and assist in their promotions and product releases. To gain increased revenue, product specialists must be able to identify new market opportunities. They are required to conduct product and sales training for the marketing team. They must also provide reports about their product-related activities to the management.

What does a product technician do?

Product technicians are skilled professionals who are responsible for evaluating manufactured goods to ensure quality and functionality before they are marketed to the general public. These technicians are required to perform equipment setup and adjustments while conducting minor preventative maintenance tasks to test for safety and productivity before they are put into production. By using their technical knowledge, they must identify problems such as mechanical issues and safety issues while providing potential solutions to the issues. Product technicians must also ensure that finished products conform to specifications and codes.

Product specialist vs product technician salary

Product specialists and product technicians have different pay scales, as shown below.

Product SpecialistProduct Technician
Average salary$85,932$67,026
Salary rangeBetween $56,000 And $130,000Between $36,000 And $123,000
Highest paying CitySan Bruno, CASan Francisco, CA
Highest paying stateCaliforniaAlaska
Best paying companyByteDancePayPal
Best paying industryTechnology-

Differences between product specialist and product technician education

There are a few differences between a product specialist and a product technician in terms of educational background:

Product SpecialistProduct Technician
Most common degreeBachelor's Degree, 64%High School Diploma, 33%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaStanford University

Product specialist vs product technician demographics

Here are the differences between product specialists' and product technicians' demographics:

Product SpecialistProduct Technician
Average age3745
Gender ratioMale, 59.8% Female, 40.2%Male, 85.8% Female, 14.2%
Race ratioBlack or African American, 5.2% Unknown, 5.0% Hispanic or Latino, 12.5% Asian, 10.6% White, 66.6% American Indian and Alaska Native, 0.1%Black or African American, 9.4% Unknown, 4.9% Hispanic or Latino, 16.6% Asian, 7.5% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage10%6%

Differences between product specialist and product technician duties and responsibilities

Product specialist example responsibilities.

  • Create and manage RFP responses for potential customers and develop product quotes base on customer requirements.
  • Manage projects and priorities list of ongoing engineering plans base on ROI and business needs, and relay to operations regularly.
  • Perform weekly review and update of lead list against opportunities manage in Salesforce.com.
  • Manage telephone relationships with senior management of client companies to troubleshoot and develop product.
  • Participate in CAPA activities as required.
  • Develop generic UI's that includes re-branding & re-skinning of product.
  • Show more

Product technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Perform internal auditor training regarding FDA 21 CFR 820 and ISO 13485 guidelines.
  • Operate CNC machines for BMW X3/X5 front and rear axle.
  • Load various operation systems - unix, linux, windows.
  • Perform internal company audits conforming to ISO 9000 - 2002 standards.
  • Ensure all areas are ESD compliant and record daily compliance records.
  • Show more

Product specialist vs product technician skills

Common product specialist skills
  • Customer Service, 19%
  • Product Knowledge, 7%
  • Sales Floor, 7%
  • Patients, 6%
  • Excellent Interpersonal, 4%
  • Windows, 3%
Common product technician skills
  • Customer Service, 24%
  • Troubleshoot, 10%
  • Product Support, 9%
  • Excellent Interpersonal, 7%
  • Windows, 7%
  • Technical Support, 6%

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