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Program coordinator vs service coordinator

The differences between program coordinators and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a program coordinator and a service coordinator. Additionally, a program coordinator has an average salary of $45,068, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a program coordinator include customer service, patients and social work. The most important skills for a service coordinator are customer service, social work, and patients.

Program coordinator vs service coordinator overview

Program CoordinatorService Coordinator
Yearly salary$45,068$40,792
Hourly rate$21.67$19.61
Growth rate12%12%
Number of jobs102,46455,922
Job satisfaction5-
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Average age4343
Years of experience1212

What does a program coordinator do?

Program coordinators are mid-level employees who are assigned to work on a program of a specific department. They handle the communications between their department and any other department that they may need to collaborate with. They coordinate action plans and activities to ensure that the departments are aligned. They are present during the planning stage for the program so that they will be familiar with action items. They are directly involved in the implementation by liaising with the involved departments. Program coordinators should have good communication skills, interpersonal skills, and organization skills.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Program coordinator vs service coordinator salary

Program coordinators and service coordinators have different pay scales, as shown below.

Program CoordinatorService Coordinator
Average salary$45,068$40,792
Salary rangeBetween $31,000 And $63,000Between $29,000 And $56,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateHawaiiMaine
Best paying companyMetaMt. San Antonio College
Best paying industryGovernmentGovernment

Differences between program coordinator and service coordinator education

There are a few differences between a program coordinator and a service coordinator in terms of educational background:

Program CoordinatorService Coordinator
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversitySUNY at Binghamton

Program coordinator vs service coordinator demographics

Here are the differences between program coordinators' and service coordinators' demographics:

Program CoordinatorService Coordinator
Average age4343
Gender ratioMale, 28.8% Female, 71.2%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 12.0% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 7.1% White, 54.3% American Indian and Alaska Native, 2.2%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between program coordinator and service coordinator duties and responsibilities

Program coordinator example responsibilities.

  • Manage all medical records and client information without HIPAA violation.
  • Develop a syllabus, maintain an assignment schedule, and manage course records.
  • Manage operations and administer an outpatient diabetes management program for adults by MD referral.
  • Perform community outreach to Medi-Cal recipients, via public speaking, flyers, wellness fairs, and practice manager meetings.
  • Submit monthly claims for reimbursement to USDA.
  • Review and process CME applications for ACCME approval.
  • Show more

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Program coordinator vs service coordinator skills

Common program coordinator skills
  • Customer Service, 10%
  • Patients, 9%
  • Social Work, 6%
  • PowerPoint, 5%
  • Mental Health, 4%
  • Excellent Organizational, 4%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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