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Regional administrator vs service administrator

The differences between regional administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a regional administrator and a service administrator. Additionally, a regional administrator has an average salary of $69,683, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a regional administrator include home health, patients and patient care. The most important skills for a service administrator are customer service, patients, and data entry.

Regional administrator vs service administrator overview

Regional AdministratorService Administrator
Yearly salary$69,683$54,573
Hourly rate$33.50$26.24
Growth rate5%5%
Number of jobs73,80657,561
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 53%
Average age4343
Years of experience22

What does a regional administrator do?

Regional administrators coordinate regional administrative support services, as well as develop service processes and procedures to establish performance standards for quality. This career requires a plethora of skills, among which are filing, bookkeeping, typing, customer service, and research. Above all, they will need to have a keen sense of self-motivation in order to properly manage, train, and support those in their region.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Regional administrator vs service administrator salary

Regional administrators and service administrators have different pay scales, as shown below.

Regional AdministratorService Administrator
Average salary$69,683$54,573
Salary rangeBetween $45,000 And $106,000Between $33,000 And $88,000
Highest paying CitySan Francisco, CASunnyvale, CA
Highest paying stateCaliforniaCalifornia
Best paying companyBGC PartnersVMware
Best paying industryReal EstateFinance

Differences between regional administrator and service administrator education

There are a few differences between a regional administrator and a service administrator in terms of educational background:

Regional AdministratorService Administrator
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Regional administrator vs service administrator demographics

Here are the differences between regional administrators' and service administrators' demographics:

Regional AdministratorService Administrator
Average age4343
Gender ratioMale, 30.7% Female, 69.3%Male, 32.4% Female, 67.6%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between regional administrator and service administrator duties and responsibilities

Regional administrator example responsibilities.

  • Establish operating policies and procedures and attain SNF Medicare certification.
  • Develop and maintain location maps for all accounts through PowerPoint.
  • Support RVP with calendar, expenses, travel, and day to day business needs.
  • Serve as a liaison between RVP and the field team in the resolution of day-to day operational task.
  • Provide administrative assistance to regional billing coordinators including write-off reports, AR reports, and any other billing assistance necessary.
  • Develop and maintain relationships with host-country government, NGOs and other stakeholders to foment inter-institutional projects and initiatives.

Service administrator example responsibilities.

  • Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
  • Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
  • Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
  • Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
  • Manage all accounting functions utilizing QuickBooks of revenues
  • Assist users with configuring and managing SharePoint servers.
  • Show more

Regional administrator vs service administrator skills

Common regional administrator skills
  • Home Health, 14%
  • Patients, 14%
  • Patient Care, 9%
  • Oversight, 8%
  • Rehabilitation, 7%
  • Human Resources, 6%
Common service administrator skills
  • Customer Service, 22%
  • Patients, 7%
  • Data Entry, 5%
  • CMS, 5%
  • Repair Orders, 4%
  • PowerPoint, 4%

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