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Regional information technology director vs information technology support manager

The differences between regional information technology directors and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional information technology director and an information technology support manager. Additionally, a regional information technology director has an average salary of $130,049, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a regional information technology director include customer service, project management and SLA. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Regional information technology director vs information technology support manager overview

Regional Information Technology DirectorInformation Technology Support Manager
Yearly salary$130,049$104,424
Hourly rate$62.52$50.20
Growth rate16%16%
Number of jobs97,018162,131
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 61%
Average age4747
Years of experience88

Regional information technology director vs information technology support manager salary

Regional information technology directors and information technology support managers have different pay scales, as shown below.

Regional Information Technology DirectorInformation Technology Support Manager
Average salary$130,049$104,424
Salary rangeBetween $93,000 And $181,000Between $76,000 And $142,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Clinica Sierra Vista
Best paying industry-Finance

Differences between regional information technology director and information technology support manager education

There are a few differences between a regional information technology director and an information technology support manager in terms of educational background:

Regional Information Technology DirectorInformation Technology Support Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Regional information technology director vs information technology support manager demographics

Here are the differences between regional information technology directors' and information technology support managers' demographics:

Regional Information Technology DirectorInformation Technology Support Manager
Average age4747
Gender ratioMale, 87.4% Female, 12.6%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.3% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between regional information technology director and information technology support manager duties and responsibilities

Regional information technology director example responsibilities.

  • Manage Avaya VoIP systems in Los Angeles and Irwindale.
  • Manage all facets of infrastructure, ERP and telephony systems.
  • Manage the SLA requirements for technical staff to comply regarding users expectations.
  • Spearhead an initiative to strengthen security controls, guidelines, and governance procedures for managing sensitive data.
  • Promote SOX compliance and ensure audit requirements are met across the board.
  • Plan and deploy a sophisticate network of dedicate voice/data (VoIP) circuits.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
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Regional information technology director vs information technology support manager skills

Common regional information technology director skills
  • Customer Service, 14%
  • Project Management, 7%
  • SLA, 5%
  • Desktop Support, 4%
  • PMO, 4%
  • ITIL, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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