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Regional information technology director vs information technology technical services manager

The differences between regional information technology directors and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional information technology director and an information technology technical services manager. Additionally, a regional information technology director has an average salary of $130,049, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for a regional information technology director include customer service, project management and SLA. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Regional information technology director vs information technology technical services manager overview

Regional Information Technology DirectorInformation Technology Technical Services Manager
Yearly salary$130,049$114,021
Hourly rate$62.52$54.82
Growth rate16%16%
Number of jobs97,018209,334
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 64%
Average age4747
Years of experience88

Regional information technology director vs information technology technical services manager salary

Regional information technology directors and information technology technical services managers have different pay scales, as shown below.

Regional Information Technology DirectorInformation Technology Technical Services Manager
Average salary$130,049$114,021
Salary rangeBetween $93,000 And $181,000Between $86,000 And $150,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Mayo Clinic
Best paying industry-Finance

Differences between regional information technology director and information technology technical services manager education

There are a few differences between a regional information technology director and an information technology technical services manager in terms of educational background:

Regional Information Technology DirectorInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Regional information technology director vs information technology technical services manager demographics

Here are the differences between regional information technology directors' and information technology technical services managers' demographics:

Regional Information Technology DirectorInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 87.4% Female, 12.6%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.3% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between regional information technology director and information technology technical services manager duties and responsibilities

Regional information technology director example responsibilities.

  • Manage Avaya VoIP systems in Los Angeles and Irwindale.
  • Manage all facets of infrastructure, ERP and telephony systems.
  • Manage the SLA requirements for technical staff to comply regarding users expectations.
  • Spearhead an initiative to strengthen security controls, guidelines, and governance procedures for managing sensitive data.
  • Promote SOX compliance and ensure audit requirements are met across the board.
  • Plan and deploy a sophisticate network of dedicate voice/data (VoIP) circuits.
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Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
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Regional information technology director vs information technology technical services manager skills

Common regional information technology director skills
  • Customer Service, 14%
  • Project Management, 7%
  • SLA, 5%
  • Desktop Support, 4%
  • PMO, 4%
  • ITIL, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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