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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Relationship manager job in Baton Rouge, LA
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$37k-43k yearly est. 2d ago
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Client Manager - US Large Market
American Express 4.8
Relationship manager job in Baton Rouge, LA
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio.
**Job Responsibilities:**
+ Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition.
+ Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
+ Maintaining detailed understanding of the customers' business, their organizational goals and objectives.
+ Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities.
+ Interface with various divisions of American Express to develop and implement customized and strategic account plans.
+ Achieve portfolio growth and retention targets.
+ Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
+ Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions.
+ Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth.
+ Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
+ Identify and develop relationships with decision-makers within client organizations to influence program management and growth.
**Qualifications:**
+ Seeking a minimum of 5 years prior strategic relationshipmanagement and/or sales experience. Ideal skill set includes the following:
+ Must possess a sense of urgency to drive results.
+ Experience with managing complex and challenging clients.
+ Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio.
+ Demonstrate a deep resilience to drive results and win.
+ Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process.
+ Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth.
+ Proven relationshipmanagement skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies
+ Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
+ Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance.
+ Ability to effectively present products, technical solutions, and financials to clients in a strategic manner.
+ Must be able to work in a virtual environment
+ Ability to effectively influence and manage change and display solid leadership skills.
+ Sells with integrity, in alignment with compliance and internal partner business requirements.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023645
$89.3k-150.3k yearly 2d ago
Client Service Manager
Arthur J Gallagher & Co 3.9
Relationship manager job in Baton Rouge, LA
Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
If you have experience in the commercial (property/casualty) insurance environment, supporting a book of middle to large market accounts and have a valid property/casualty license, we are looking for a Client Service Manager who will be responsible for the day-to-day account management of Gallagher's relationships with assigned clients as their primary role. You will support the senior servicing staff/service teams to identify and meet client needs and thereby retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Gallagher delivers to clients.
How you'll make an impact
Assist Senior Client Service Manager or Client Service Executive with day-to-day coverage questions and contract reviews.
Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion.
Answer client questions on applications and requested renewal information.
Communicate and maintain good working relationships with markets.
Assist in preparing renewal strategy documents and proposals.
Prepare and/or check market submissions.
Analyze quotes from carriers and negotiate terms and conditions.
Responsible for binding of renewal coverage and the accuracy of programs that are bound.
Process certificates, endorsements, invoices, policies, endorsements, and audits.
Responsible for certificates, endorsements, audits, invoicing, and policy checking.
Provide a high level of day-to-day technical support to the team.
Ensure that all documentation is received on a timely basis and is accurate.
Manage policy and endorsement follow up system, including maintaining reminder system.
Prepare proposals and presentations to existing clients and prospective new clients.
Navigate carriers' web sites to obtain endorsements, loss runs, renewal policies, and invoices.
Communicate with markets for renewal policies, endorsement requests, and invoices.
Assist other team members to balance workloads when needed.
Provide backup for other team members during their absence.
Undertake various duties as assigned.
Skills and experience that will lead to success
Strong technical property and casualty knowledge
Background in account management, servicing, placement and negotiation of property and casualty coverages
Ability to solve problems and think independently
Strong written and verbal communication skills
Ability to pay attention to detail while working under pressure
Ability to organize, prioritize, monitor and control workflow, with close attention to deadlines
Be energetic/have a sense of urgency
About You
Required
Commercial (property/casualty) insurance knowledge and experience managing client relationships.
Current Property and Casualty License.
Bachelor's degree with 3+ years client service management experience-OR-High School degree/GED with 5+ years client service management experience.
Behaviors
Proficient in using technology as a tool to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engage others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self-directed manner.
#LI-WM1
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
$51k-84k yearly est. 2d ago
Relationship Manager
GHD 4.7
Relationship manager job in Baton Rouge, LA
Louisiana's future lies at the intersection of its rich natural resources, powerful energy corridor, and globally connected ports. As climate pressures, regulatory shifts, and community expectations accelerate, the state has a unique opportunity to lead the way in environmental innovation.
By reimagining how industries adapt and grow, we can transform challenges into catalysts-strengthening the resilience of coastal communities, unlocking sustainable energy pathways, and protecting the wetlands that define Louisiana's identity.
With deep local knowledge and a global network of expertise, we help position Louisiana's industries to not only compete, but to set the standard for environmental leadership and economic growth in the decades ahead.
You'll be able to apply our powerful global network of skills and decades of experience to build positive Client outcomes.
Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.
Who are we looking for?
In response to steady growth within our Market Team, our Central Region Market group is looking to bring onboard a motivated RelationshipManager to oversee the expansion of GHD's presence in the Louisiana Gulf Coast. As a Client RelationshipManager, you will be a seller/doer, leading GHD pursuits of traditional and collaborative delivery projects for public / private clients. To better serve our clients and foster collaboration, this position will be based in our Baton Rouge office.
Come plan and implement sales to specific, existing major accounts where growing relationships, identifying opportunities, and utilizing account management skills are critical. The role requires full knowledge of Louisiana industries, along with a strong understanding of the client's objectives and challenges.
In an ever-changing world, it requires creativity and innovation to stay ahead.
We're seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways. As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change.
See what the power of commitment can do for you.
Working with an energetic and high performing team, this position offers a variety of duties and will see you involved in:
Key Account Management: Manage and develop important client relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Clients are likely to include energy sector, ports, and the like.
Client RelationshipManagement / Account Management: Develop and implement relationshipmanagement plans for complex client accounts to identify and build relationships with relevant decision-makers and influencers within the client organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified client recommendations for changes based on client input.
Client Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the client organization; and ask relevant questions to gather information, to evaluate the client's level of interest, and to identify and respond to areas requiring further information or explanation.
Sell Client Propositions: Use personal expertise to identify the complex standard services offered by the organization that meet the client's needs. Present these to the client with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price negotiation) that gain the client's agreement.
Promoting Client Focus: Collaborate internally and work as the client champion in cross-functional teams to build strong external client relationships.
Client Relationship Development / Prospecting: Develop and implement a relationshipmanagement plan for potential client accounts to identify and build relationships with relevant decision-makers and influencers within the client organization and to enable effective two-way flow of information and resolution of issues.
Client RelationshipManagement (CRM) Data: Enter client information that has been gathered through research and/or through direct client contact into the CRM system, to ensure that the organization has quality data to enable effective client retention and business development activities. Or ensure that team members maintain up-to-date CRM data, identifying and resolving issues.
Sales Opportunities Creation: Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.
Operational Compliance: Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
What you will bring to the team:
Bachelor's or Master's Degree in Environmental Science, Engineering, or similar.
Knowledge of key industries (energy, petrochemical, shipping/ports, manufacturing, and agriculture) and their drivers.
Experience in client engagement and business development, with a track record of building relationships across government, industry, and community stakeholders.
Familiarity with state and federal regulations (LDEQ, USACE, EPA, FERC, DOE, etc.).
Proven ability to develop and execute market strategies.
A Seller/Doer with strong business development, proposal preparation and marketing skills.
#LI-JS1
Benefits:
401K - Employees are eligible to participate on the first day of the month following 3 months of service
Paid time off - Our PTO benefit is designed to provide eligible employees with a period of rest and relaxation, sick, and personal time throughout the year. PTO starts at 16 days per year and increases with years of service
Holiday Pay - Holiday pay is provided for eligible employees. GHD observes 9 holidays per year. Holiday pay will be based on the regular set schedule for the employee
Wellness Benefit- Regular full-term employees are eligible to participate in the wellness reimbursement program. GHD will reimburse 50% of the cost of the following to maximum of $250.00 reimbursement annually for such items as: Health club membership fees, Home exercise equipment purchases, Bicycles, Race, run & marathon entrance fees, Smoking cessation programs, Weight loss programs (i.e.-Weight Watchers, Jenny Craig), Fitbits and Fitness Tracking devices
As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.
$56k-97k yearly est. Auto-Apply 41d ago
Client Partner, Real-World Evidence
Datavant
Relationship manager job in Baton Rouge, LA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Objective of the Role**
The RWE Sales Specialist is responsible for driving growth with biopharma customers by leveraging Datavant's portfolio of real-world evidence (RWE) solutions, analytics platforms, and services. This role will partner closely with Client Partners across key accounts for co-selling, account planning, and evidence strategy alignment.
You will serve as a trusted advisor on the use of real-world data (RWD) and RWE to support regulatory, market access, and HEOR needs - representing the voice of the customer and ensuring that Datavant's offerings meet evolving evidence generation requirements. The ideal candidate is comfortable leading complex, multi-stakeholder sales cycles and brings deep expertise in real-world data, evidence platforms, and outcomes research.
**Responsibilities of the Role**
+ **Prospect & Generate Leads:** Develop and execute strategic plans to identify and target new business opportunities in biopharma, healthcare, and life sciences with a focus on organizations investing in real-world evidence strategies for regulatory submissions, market access, and clinical development.
+ **Build Pipeline:** Proactively engage prospects via outbound calls, emails, and industry networking to build a robust pipeline of opportunities related to Aetion's evidence generation and analytics solutions.
+ **Close Deals:** Own the full sales process - from initial outreach to contract closure - ensuring alignment between customer evidence needs and Aetion's RWE offerings, including the Aetion Evidence Platform (AEP) and associated data and consulting services.
+ **Client Engagement:** Present Aetion's value proposition in RWE and RWD analytics through compelling demonstrations and business cases that highlight regulatory-grade evidence generation, comparative effectiveness, and real-world outcomes research. Engage with senior stakeholders including heads of HEOR, RWE, Market Access, and Clinical Development.
+ **Collaborate Cross-Functionally:** Partner with marketing, product, and science teams to deliver tailored RWE solution proposals, ensuring alignment with client data strategies, evidence frameworks, and regulatory expectations (e.g., FDA, EMA guidance).
+ **Market Expertise:** Stay current on RWE market dynamics, regulatory guidance for real-world data, and competitor offerings to position Aetion as a strategic leader and partner of choice in the evidence generation ecosystem.
+ **Forecasting & Reporting:** Maintain accurate pipeline management and forecasting in CRM systems, with attention to evidence project cycles, platform usage models, and customer expansion opportunities.
+ **Drive Growth:** Identify new and upsell opportunities across assigned territories and existing accounts, particularly in expanding RWE adoption for post-approval studies, safety monitoring, and market access support.
**Qualifications of the Role**
+ **Proven Track Record:** 10+ years of successful sales experience, ideally in healthcare, life sciences, or SaaS; with a strong preference for experience selling RWE, HEOR, or data analytics solutions.
+ **RWE Expertise:** Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle - from clinical development to commercialization.
+ **Hunter Mentality:** Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients.
+ **Sales Expertise:** Experience managing complex, consultative sales cycles involving scientific, commercial, and data stakeholders.
+ **Presentation Skills:** Exceptional ability to communicate scientific and technical value propositions to diverse audiences, including C-suite and RWE/HEOR leadership.
+ **CRM Proficiency:** Experienced in CRM management for tracking RWE opportunity pipelines and forecasting revenue growth.
+ **Industry Knowledge:** In-depth knowledge of RWE market trends, regulatory guidance, and payer evidence needs is essential.
+ **Collaborative Team Player:** Comfortable working with cross-functional science, data, and product teams in a fast-paced, mission-driven environment.
+ **Communication Skills:** Strong written and verbal communication skills, capable of translating complex RWE concepts into impactful narratives for decision-makers.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$136,000-$170,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$136k-170k yearly 29d ago
Strategic Client Partner
Sparkhound 4.3
Relationship manager job in Baton Rouge, LA
Job DescriptionDescription:
As a Partner at Sparkhound, you will own client outcomes, serving as both a Customer Success Leader and Sales Growth Driver. You will take full ownership of client relationships - ensuring seamless project execution, strategic account growth, and new business development.
This role demands a blend of strategic leadership, consultative sales expertise, and hands-on delivery oversight. You will drive account strategy, business development, and execution, fostering long-term partnerships, driving innovation, and aligning Sparkhound's services with clients' strategic priorities.
Success in this role requires close collaboration with internal teams to ensure flawless execution, measurable impact, and sustained client success.
This is a high-visibility, high-impact role for a self-driven leader who excels in building trust, delivering results, and identifying growth opportunities within client accounts.
Client Strategy, Success & Growth
· Own the client experience by ensuring seamless project delivery, measurable outcomes, and ongoing value realization.
· Develop and execute strategic account growth plans, expanding relationships and unlocking new opportunities.
· Build deep, trusted relationships with C-suite and senior stakeholders, acting as their strategic partner and advocate.
· Act as the go-to advisor for clients, helping them navigate challenges and adopt innovative digital solutions.
· Identify cross-sell and upsell opportunities by deeply understanding client needs and positioning Sparkhound's services to drive long-term value.
· Lead Quarterly Business Reviews (QBRs) with clients to track success metrics and uncover additional opportunities for collaboration.
· Expand client relationships across Technology, Business, and Finance leadership teams to position Sparkhound as a trusted advisor.
Delivery Oversight & Execution
· Own the client outcome by ensuring that project execution meets business objectives and aligns with Sparkhound's high standards.
· Work closely with internal teams to proactively remove roadblocks and drive successful project execution.
· Set project KPIs, track performance, and drive continuous improvement in client engagements.
· Conduct post-mortem project reviews with clients and internal teams to ensure continuous improvement.
· Serve as a day-to-day contact for client issues during account stabilization and growth phases.
Sales & Business Development
· Own a $3M+ revenue target in Year 1, focused on both new customer acquisition and expansion of existing accounts.
· Leverage your business network to generate opportunities and accelerate deal closures.
· Proactively identify new leads, generate demand, and convert prospects into long-term clients.
· Articulate Sparkhound's digital transformation capabilities (e.g., Artificial Intelligence, Custom App Development, Process Automation, Data Analytics) to both technical and functional audiences.
· Lead high-stakes negotiations to secure new business and long-term contracts.
· Speak at industry events, network with key decision-makers, and position Sparkhound as a thought leader in digital transformation.
· Develop and execute sales strategies to expand Sparkhound's presence in the market.
· Use a consultative approach, engaging clients in strategic discussions to uncover business challenges and propose tailored solutions.
Brand Advocacy & Marketing Engagement
· Expand Sparkhound's presence through speaking engagements, industry networking, and brand advocacy.
· Represent Sparkhound at conferences, panels, and executive roundtables, positioning us as a leader in digital transformation.
· Create and share client success stories, case studies, and industry insights to strengthen our market credibility.
· Leverage your network and strategic marketing efforts to increase inbound opportunities and referrals.
· Maintain expertise in emerging technologies, industry trends, and digital transformation best practices.
Leadership & Talent Development
· Mentor and supporting consulting and delivery teams, ensuring alignment with client success goals.
· Provide input on performance reviews and career development for employees supporting client projects.
· Foster a culture of collaboration, innovation, and excellence across account teams.
Requirements:
Qualifications:
· 10+ years of experience in client management, business consulting, or account strategy in a technology or digital transformation environment.
· Proven ability to drive account strategy, execute successful delivery, and lead cross-functional teams.
· Proven ability to drive account strategy, execute successful delivery, and lead cross-functional teams.
· Experience in both sales and delivery, with a strong ability to build relationships, generate leads, and drive revenue growth.
· Demonstrated success in meeting or exceeding revenue targets, with experience closing $5M+ in annual sales through new and existing accounts.
· Exceptional executive presence, with the ability to engage and influence C-level stakeholders.
· Highly skilled in contract negotiations, project oversight, and business growth strategies.
$104k-149k yearly est. 6d ago
Relationship Manager
Site D'Exprience Candidat
Relationship manager job in Baton Rouge, LA
Louisiana's future lies at the intersection of its rich natural resources, powerful energy corridor, and globally connected ports. As climate pressures, regulatory shifts, and community expectations accelerate, the state has a unique opportunity to lead the way in environmental innovation.
By reimagining how industries adapt and grow, we can transform challenges into catalysts-strengthening the resilience of coastal communities, unlocking sustainable energy pathways, and protecting the wetlands that define Louisiana's identity.
With deep local knowledge and a global network of expertise, we help position Louisiana's industries to not only compete, but to set the standard for environmental leadership and economic growth in the decades ahead.
You'll be able to apply our powerful global network of skills and decades of experience to build positive Client outcomes.
Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.
Who are we looking for?
In response to steady growth within our Market Team, our Central Region Market group is looking to bring onboard a motivated RelationshipManager to oversee the expansion of GHD's presence in the Louisiana Gulf Coast. As a Client RelationshipManager, you will be a seller/doer, leading GHD pursuits of traditional and collaborative delivery projects for public / private clients. To better serve our clients and foster collaboration, this position will be based in our Baton Rouge office.
Come plan and implement sales to specific, existing major accounts where growing relationships, identifying opportunities, and utilizing account management skills are critical. The role requires full knowledge of Louisiana industries, along with a strong understanding of the client's objectives and challenges.
In an ever-changing world, it requires creativity and innovation to stay ahead.
We're seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways. As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change.
See what the power of commitment can do for you.
Working with an energetic and high performing team, this position offers a variety of duties and will see you involved in:
Key Account Management: Manage and develop important client relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Clients are likely to include energy sector, ports, and the like.
Client RelationshipManagement / Account Management: Develop and implement relationshipmanagement plans for complex client accounts to identify and build relationships with relevant decision-makers and influencers within the client organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified client recommendations for changes based on client input.
Client Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the client organization; and ask relevant questions to gather information, to evaluate the client's level of interest, and to identify and respond to areas requiring further information or explanation.
Sell Client Propositions: Use personal expertise to identify the complex standard services offered by the organization that meet the client's needs. Present these to the client with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price negotiation) that gain the client's agreement.
Promoting Client Focus: Collaborate internally and work as the client champion in cross-functional teams to build strong external client relationships.
Client Relationship Development / Prospecting: Develop and implement a relationshipmanagement plan for potential client accounts to identify and build relationships with relevant decision-makers and influencers within the client organization and to enable effective two-way flow of information and resolution of issues.
Client RelationshipManagement (CRM) Data: Enter client information that has been gathered through research and/or through direct client contact into the CRM system, to ensure that the organization has quality data to enable effective client retention and business development activities. Or ensure that team members maintain up-to-date CRM data, identifying and resolving issues.
Sales Opportunities Creation: Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.
Operational Compliance: Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
What you will bring to the team:
Bachelor's or Master's Degree in Environmental Science, Engineering, or similar.
Knowledge of key industries (energy, petrochemical, shipping/ports, manufacturing, and agriculture) and their drivers.
Experience in client engagement and business development, with a track record of building relationships across government, industry, and community stakeholders.
Familiarity with state and federal regulations (LDEQ, USACE, EPA, FERC, DOE, etc.).
Proven ability to develop and execute market strategies.
A Seller/Doer with strong business development, proposal preparation and marketing skills.
#LI-JS1
Benefits:
401K - Employees are eligible to participate on the first day of the month following 3 months of service
Paid time off - Our PTO benefit is designed to provide eligible employees with a period of rest and relaxation, sick, and personal time throughout the year. PTO starts at 16 days per year and increases with years of service
Holiday Pay - Holiday pay is provided for eligible employees. GHD observes 9 holidays per year. Holiday pay will be based on the regular set schedule for the employee
Wellness Benefit- Regular full-term employees are eligible to participate in the wellness reimbursement program. GHD will reimburse 50% of the cost of the following to maximum of $250.00 reimbursement annually for such items as: Health club membership fees, Home exercise equipment purchases, Bicycles, Race, run & marathon entrance fees, Smoking cessation programs, Weight loss programs (i.e.-Weight Watchers, Jenny Craig), Fitbits and Fitness Tracking devices
As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.
$58k-94k yearly est. Auto-Apply 41d ago
Relationship Manager Senior CB
City National Bank 4.9
Relationship manager job in Baton Rouge, LA
WHAT IS THE OPPORTUNITY? Develops and managesrelationships with commercial clients in the assigned business segment and/or geographic areas. Presents a variety of product solutions to client needs. Provides responsive, quality service. Approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned. This may be accomplished through active calling efforts and referrals from existing customers, providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.
WHAT WILL YOU DO?
* Identifies develops and builds profitable relationships with prospects and customers consistent with the objectives of the bank.
* Actively works with customers and develops prospects consistent with the credit culture of the bank. Is pro-actively identifying and working with customers to ensure the credit quality standards of the bank.
* Develops relationships and support other CNB departments and colleagues to provided customers and prospects the solutions recommended. Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and customers.
* Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program. Identifies business opportunities and solicits referrals of other Bank products or services and/or externally from existing customers, a network of referral sources, and other professionals in the industry. Develops a strong understanding of company, industry, business and needs to assist in customer calling efforts. Sets objectives for each relationship in terms of revenue contribution, etc.
* Calls on existing or prospective clients to discuss and promote all Bank products and services in order to establish a total client banking relationship. Discusses financing opportunities and general business conditions; may assist in forecasting clients' credit needs and develops solutions to serve their financial needs. Brings in product specialists, as necessary, to help problem solve or structure transactions.
* Negotiates transactions; prices loan products within targeted rate of return; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements. Exercises sound credit and risk judgement in approving transactions. Recommends approval when transaction size exceeds authority limits. Ensures the quality of all business introduced to the Bank.
* Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
* Interfaces with other Bank departments as necessary. Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolves all client needs and any internal issues.
* Monitors and analyzes relationship results and account activities. Determines client profitability. Makes a recommendation regarding accounts to be further developed or eliminated. Prepares reports for management.
* Monitors portfolio for quality, risk and adherence to policy. Works with the appropriate staff departments to resolve issues.
* Maintains awareness of competitive products, practices, rates and changes in market conditions.
* Analyzes problem credits and meets with client to develop solutions to minimize loss exposure.
* May serve as a product specialist acting as a technical consultant to clients and RelationshipManagers in various business segments and geographic locations.
* Relationships in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years of lending experience required.
* Minimum 5 years of credit experience required
*Additional Qualifications*
* Good understanding of all products and services applicable to target client segment.
* Good knowledge of commercial credit policies and procedures, and bank operations policies and procedures.
* Demonstrated sales and marketing abilities.
* Good credit analysis and accounting skills.
* Capable of working well independently and in teams.
* Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility.
* Strong interpersonal, verbal, and written communication skills.
* Strong demonstrated sales and marketing abilities including cross selling skills.
* Superior client relationship skills.
* Good understanding of commercial credit policies and procedures.
* General knowledge of Bank credit products and underwriting standards required to identify credit opportunities with clients and initiate the credit transaction.
* Sound credit analysis and accounting skills.
* Must be able to work autonomously in making sound business decisions and exercising appropriate level of authority commensurate with experience and responsibility.
* Must be capable of working well independently and in teams.
* Strong interpersonal, verbal, and written communication skills.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$122.5k-208.7k yearly 60d+ ago
Account Manager-Client Success
City Wide Facility Solutions Houston
Relationship manager job in Baton Rouge, LA
Job DescriptionAbout City Wide of South Louisiana
At City Wide of South Louisiana, we're more than a commercial cleaning company - we're a trusted facility management partner helping businesses across the Baton Rouge region maintain clean, safe, and efficient environments. We manage more than 20 different building maintenance solutions, from janitorial and floor care to landscaping and HVAC services, so our clients can focus on what they do best.
We're seeking a dedicated Account Manager - Client Success to join our growing team. This individual will play a key role in building lasting client relationships, ensuring service quality, and driving customer satisfaction throughout our portfolio of professional maintenance accounts.
Position Overview
The Account Manager - Client Success serves as the primary liaison between our clients and internal operations. You will ensure that contracted services are completed to the highest standards, address any concerns promptly, and foster strong, long-term partnerships. This is a hands-on role requiring a proactive approach, excellent communication, and a passion for client care.
Key Responsibilities
Serve as the main point of contact for assigned client accounts, maintaining strong relationships and a deep understanding of client needs.
Conduct regular site visits and quality inspections to ensure services meet or exceed City Wide standards.
Partner with operations, independent contractors, and service providers to ensure timely and effective service delivery.
Address client requests, complaints, or escalations quickly and professionally, ensuring resolution and satisfaction.
Monitor account performance, contract compliance, and billing accuracy.
Prepare and present performance reports to clients and internal leadership.
Participate in client onboarding, walkthroughs, and transition meetings for new accounts.
Identify opportunities to expand services and improve client retention.
Support field operations to maintain staffing, scheduling, and quality consistency.
Qualifications
Required:
3+ years of experience in account management, client relations, or operations management (preferably in janitorial, facilities, or service industries).
Strong communication, interpersonal, and organizational skills.
Ability to manage multiple accounts and prioritize effectively in a fast-paced environment.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and CRM software.
Valid driver's license and reliable transportation (site visits are required).
Preferred:
Background in commercial cleaning, building maintenance, or facilities management.
Experience coordinating with contractors or service providers.
Bilingual (English/Spanish) is a plus.
Personal Attributes
Customer-focused with a service-first mindset.
Professional and dependable with excellent follow-up skills.
Strong problem solver who can adapt to changing priorities.
Team-oriented with a commitment to continuous improvement.
Benefits
Competitive salary and performance-based bonuses.
Company vehicle car allowance.
Health, dental, and vision insurance options.
Paid time off and holidays.
Professional development and advancement opportunities.
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$38k-68k yearly est. 27d ago
Commercial Banker I
Jd Bank 4.7
Relationship manager job in Baton Rouge, LA
Develops new and maintains existing customer relationships by calling on businesses, professional groups, high net worth individuals and existing customers. Solicits new deposit and loan business and referrals that meet established lending requirements and provide maximum profitability to the bank at minimum risk. Attends to the needs of customers seeking commercial and private banking loans. Maintains loan portfolio, building relationships, ensures customer satisfaction, timely follow-up on renewals and delinquencies. Maintains customer confidence by keeping information confidential.
Essential Duties and Responsibilities:
Primary
Interviews loan applicants, and collects and analyzes financial and related data to determine the general credit worthiness of the prospect and the merits of the specific loan request.
Establishes, and negotiates where necessary, terms under which credit will be extended, including the costs, repayment method, and schedule and collateral requirements.
Approves loans with a legal loan limit according to Bank policy. In general, handles the more complex and substantial department loans.
Collects and analyzes information that reflects the current credit worthiness of customers and the current merits of existing loans. May obtain information through direct inspection of the applicant's business and/or collateral, review of interim financial reports, personal interview, and other means.
Monitors loan repayment activities and takes necessary action to collect from past-due accounts.
Advises customers, where possible, concerning business management and financial matters.
Develops new business by contacting prospects and customers, cross-sells bank services.
Develops material for and makes loan presentations to the Loan Review Committee.
Secondary
Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function.
Performs other duties that may be assigned by Management.
Promotes JD Bank in the community
Participates in community affairs to increase the Bank's visibility and to enhance new business opportunities.
Develops new business by contacting prospects and customers. Also, cross-sell bank services.
Maintains an awareness of economic conditions and planned developments within his/her service area that could affect the overall profitability.
Undertakes special projects relating to departmental services as assigned by the senior officer.
Education and Experience:
College degree in Business Administration, Finance, Accounting or related area with ten years lending experience with management training and bank related courses.
Five years of experience at operating a personal computer including Microsoft Word and Excel software.
Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).
Preferred Skills:
Possess a high level of analytical skills to assess and evaluate the operation of subordinate areas of responsibility, participates in establishing financial goals, analyzes new products, and reviews legal opinions, monitors economic conditions and drafts operational reports to the Board of Directors.
Broad knowledge of the lending function
Maintain a high level of company and customer confidentiality.
Must have knowledge of operating laser-pro software and familiar with laser-pro documents.
Must possess excellent communication skills, human relation skills and organizational skills.
Must possess management and supervisory skills.
Scheduling:
Work schedule will vary depending upon demand, but will consist of an 8-hour shift between the hours of 7:45 a.m. - 6:30 p.m., Monday through Friday. Schedule may require representing the company after hours at related functions, customer calls or training. Regular attendance is required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
$49k-67k yearly est. Auto-Apply 2d ago
Commercial and Private Banking Officer
Resource Bank 4.2
Relationship manager job in Baton Rouge, LA
This position reports to the Senior Commercial & Private Banking Officer/Market Leader, and responsibilities include generating new Commercial & Private Banking customer relationships, evaluating, authorizing, or recommending approval of commercial real estate, or credit loans and deposits and advising borrowers on financial matters.
Essential Functions:
Meet with applicants to obtain information for loan applications or deposit account needs and to answer questions about the process.
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
Stay abreast of new types of loan and deposit products and other financial services to better meet customers' needs.
Explain to customers the different types of deposits, loans and credit options that are available, as well as the terms of those services.
Ensures loan agreements are complete and accurate according to policy.
Compute payment schedules.
Approves loan within specified limits.
Refers loan to loan committee for approval.
Analyzes potential loan markets to develop prospects for loans.
Negotiates payment arrangements with customers for delinquent loan balance.
Experience and Education:
Bachelor's degree from four-year college or university; or four or more years related experience and/or training; or equivalent combination of education and experience required.
Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their application. Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation technique.
Resource Bank strives to be the “employer of choice” EEO\Minority\Female\Vets\Disabled
View all jobs at this company
$55k-75k yearly est. 60d+ ago
Regional Service Manager I
Mersino Dewatering LLC 4.1
Relationship manager job in Prairieville, LA
Job Description
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
5 years of project management and supervisory experience in a service/repair setting
Bachelor's Degree in Diesel and Truck Service Management or related field preferred
Appropriate equipment repair certifications
Planning and organizational skills in handling multiple projects
Ability to read schematics, blueprints and/or technical manuals
Skills in workflow analysis and management
Specific Expectations:
Ability to travel up to 75%
A professional demeanor
Ability to work effectively with others
Ability to multi-task in a changing environment
Ability to work a flexible schedule to meet job requirements
Excellent written and verbal communication skills
Strong time management and organizational skills
Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$46k-75k yearly est. 20d ago
Account Manager (DK)
GIS National LLC 4.4
Relationship manager job in Baton Rouge, LA
Job DescriptionDescription:
Work closely with our external sales team, internal partners and insurance carriers in managing your assigned broker and client relationships.
Manage implementation process for new employer clients within assigned brokers' block.
Train new group administrators on chosen GIS Connect enrollment platform.
Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction.
Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships.
Requirements:
Required, Knowledge, Skills and Abilities:
Must be able to work in a fast-paced environment.
The ideal candidate will be comfortable with all methods of communication: in person, phone and email.
Must have the ability to learn quickly.
The candidate has a sense of urgency and takes pride in their work.
Must be comfortable in a team environment.
Must have the ability to problem solve complex issues and articulate resolution to broker and client clearly and concisely.
Ability to assess incoming requests and delegate or escalate to appropriate internal or external resources.
The qualified candidate should have the following:
Insurance carrier or broker experience is not required but preferred
Self-motivated and goal oriented
Strong organizational, time management and follow-through skills
Highly proficient in the basics of Microsoft Excel and Word
Excellent communication skills both written and verbal
Undergraduate degree (Preferred, but not required)
Desire and ability to continually learn new products and services and processes
Life and Health licensed within 180 days of employment
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
$61k-90k yearly est. 9d ago
Account Manager III
Setpoint Integrated Solutions 4.2
Relationship manager job in Baton Rouge, LA
As an Account Manager, you will be responsible for driving, coordinating, and increasing sales at assigned accounts within your territory. The Sales Director in conjunction with the VP of Sales will determine account lists. The Account Manager is expected to promote all products and services represented by the company within the assigned vertical to increase market share year over year. The annual plan, target accounts and KPI's are to be documented and reviewed continuously. This person is presenting the standard for premier Account Management. This person has exemplary knowledge in all resource acquisition, data analysis processes, and has the ability to train others in regard.
Positional Requirements & Qualifications
Responsible for the direct day to day selling of company product and service offerings as directed, specifically using Application Selling methods to drive new business
Build, maintain, and retain relationships with key buying influences and key management contacts at site by building effective long-term relationships and customer loyalty
Develops and maintain a thorough knowledge of the Company's available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers
Participate in OEM training classes to understand technical differentiators of our OEM product offerings
Complete customer survey reports for all meaningful customer touchpoints. (Meaningful defined as a touchpoint with a primary customer requiring action items or follow up requirements)
Regularly meets with Sales Director and Operational stakeholders to review customer retention and relationship activities, progress versus goals, and status of key customer relationships
Using the available data - develop, maintain, and implement an account strategy and plan with sales management
Schedules and completes proactive customer calls and visits capturing key information, working with OEM partners on a regular basis.
Identify capital projects, maintenance outages, and other spending events early and alert appropriate personnel
Partners with the operations team, when needed, to address customer services issues
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities
Assure delivery of total customer care
Create and maintain customer trust in the company as a quality, value-added, solutions provider
Demonstrated ability to meet Level I and II capabilities
Mastered product knowledge and presentation skills at the product expert level
Demonstrated at a high level ability to partner with OEM representatives solidifying company relationship
Mastery ability to perform and train all aspects of VK Viewer Software including capability and compatibility
Mastery ability to present entire PP platform including Technical aspects
Mastery ability to Present application justification utilizing ASME requirements and API recommended practices
Mastery ability to Present dynamics of repair processes utilizing NB Part 4 requirements
Proficient in diagnostic signature interpretation - SVI II AP and ValScope standalone diagnostics
Proficient in live demonstration of Valve Aware online diagnostic control valve monitoring
Proficient in Presenting Masoneilan control valve platform for Refinery applications
Proficient in digital integration with Plant Asset Management system and Distributed Control System
Proficient in Digital Positioner Live Tuning
Demonstrated on a regular basis the ability to win at higher price and/or obtaining preferential pricing from OEMs due to brand promotion and specification
Mastery ability to perform and train all aspects of VK Viewer Software including capability and compatibility
Mastery ability to Present and train lower tiers to company processes and tools including Google Suite, Tableau, and VuPoint as well as manufacturer sites including Channel Connect and CDC.com resources and training tools.
Mastery Account Ownership with ability to project future opportunities for growth, coverage of all applicable personnel and complete understanding of processes from manufacturing to purchasing to invoicing.
Mastery ability to Present growth business plan, forecast, and execution strategy data to the company. Must utilize company tools and intimate knowledge of plant, plant forecast, competitive threats, and risk.
No supervision required, capable of training and mentoring
Positional Requirements & Qualifications
Education & Experience
Proficient with computer software tools including but not limited to: emails, appointment setting, spreadsheets, and tableau dashboards
Years of industry-specific, customer-facing sales experience: 6+
Book of Business: $4m+
Bachelor's Degree in Engineering, Business, Marketing, Sales, or related field or equivalent experience preferred
TWIC Card preferred or must be able to obtain
Skills & Abilities
Focus on safety and Team player
Strong desire to succeed and promote new business
Highly organized and Effective time-management
Strong interpersonal, communication, technical, and presentation skills
Ability to build strong customer relationships quickly
Clear background check within the company and customer requirements
Must be able to pass drug & alcohol screening
Essential Physical Functions
Lifting up to 25 pounds
Bending, stooping, ability to stand for extended periods of time
Must be able to travel and have a clean driving record in accordance to company driving guidelines
Thisjobdescriptionisintendedtodescribethegeneralnatureandleveloftheworkbeingperformed.Thisis not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$41k-57k yearly est. 10d ago
Account Manager
Angelo's Landscape Group 4.1
Relationship manager job in Baton Rouge, LA
Job Title: Account Manager
Department: Accounts/Customer Service
Reports to: Jeffrey Yeager
The Account Manager is the person in charge of managing a Company's relationships with its customers. They are in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the Company. The goal is to keep clients or accounts as long as possible. The Account Manager may be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof.
Duties/Responsibilities:
Ensure that contracted services are being provided and that the customers expectations are being exceeded.
Develop and maintain long-term relationships with maintenance clients.
Communicate with the office any special requests the customer may have, especially in regard to scheduling, upcoming events, etc.
Daily communication with the service crews to review specific client needs and property details.
Monitor accounts for efficiency and profitability.
Perform inspections of assigned properties to ensure Angelos quality standards are being met and identify any areas of potential site enhancements or plant replacements.
Inspect plant materials for signs of insects and/or disease and overall health and ensure proper treatments as needed.
Communicate with the office regarding the pruning needs of properties and schedule.
Monitor and adjust irrigation systems for seasonal needs and identify any needed repairs.
Periodically inspect landscape lighting systems. Adjust timing and make small repairs if necessary.
Document all client interactions in Aspire software.
Ability to provide support to the Sales team.
Project Management on an as-need basis.
Required Skills:
Understanding of product design and reading plans.
Extraordinary marketing abilities.
Capability of s
trategic planning.
Exceptional communication skills.
Excellent time management skills with a proven ability to meet deadlines.
Strategic planning in logistics when organizing field crews and the delivery of materials to a work site on schedule.
Technology-savvy and ability to learn software with ease.
Strong analytical and problem-solving skills.
Expertise in documenting all events and transactions in a timely manner.
Ability to work in a flexible environment.
Must be a self-starter and be self-motivated.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced environment.
Education and Experience:
Five (5) years minimum in an Account Manager role.
10+ years in a professional environment such as that of Angelos Landscape Group or other service-related field(s).
Knowledge in Horticulture (Licensed optional).
Physical Requirements:
Lifting 20+ pounds.
Driving to and from job sites from main office.
Ability to sit for long periods of time at a work station.
$36k-49k yearly est. 23d ago
Business Development Officer
Guaranty Bank & Trust Co 3.8
Relationship manager job in Baton Rouge, LA
Full-time Description
The loan officer is responsible for developing new business, underwriting, structuring, and closing of all loans, as well as maintaining and servicing his portfolio. This position represents the bank in the local community through active participation in community affairs and participates in marketing all of the bank's products and services.
Reporting Relationship: Report directly to Eric Collette, President and Senior Lender
.
Requirements
Major Accountabilities:
Maintain contact with customers, the public and the community to build relationships that will enhance the overall marketing effort and increased visibility of the bank.
Participate and advise management of participation with community organizations and projects that will build relationships and enhance the image and visibility of the bank.
Specific Duties: Business Development Officer:
Participate with appropriate management personnel in the establishment of an effective business development marketing program for the bank.
Conduct and establish relationships with customers and the community in a manner that will enhance the overall marketing effort of the bank.
Work with members of management to develop bank objectives and specific programs to achieve them.
Prepare annual marketing budget plan for Business Development. Responsible for administration and adherence to the plan.
Carry out other such duties as may be assigned or requested.
Specific Duties: Loan Officer:
Originate and recommend loans for approval under individual authority and/or the respective loan committees which meet established lending requirements and which provide maximum profitability to the Bank with a minimum risk.
Service credit needs of customers and potential customers by conducting interviews of loan applicants to determine the general credit worthiness of the customer and the merits of the specific loan request
Acquire financial and other information, analyzing same to make approval or denial of credit; make visits when necessary to view collateral interest, negotiate terms and conditions such as rates, collateral and loan agreements and other requirements.
Apply ongoing supervision and administrations of loans until ultimate collection through monitoring of loan payments and update of financial and credit information. Take necessary action to collect.
Review daily overdraft reports and make decisions as to pay or return. This includes contact of the customer to request a deposit sufficient to cover the overdraft.
Responsible for portfolio of demand and time deposits of borrowing and non-borrowing customers. Solicits commercial and individual deposit accounts.
Conducts relationship banking principles for all customers. Ensures customer satisfaction and resolution to any service problems. Develop new business by cross-selling bank products and services to existing and potential customers.
Maintains product knowledge through personal development, reading and educational programs offered by the Bank and outside sources.
Participate in community affairs to increase the Bank's visibility and to enhance new business opportunities.
Ensure the protection of the Bank's interests in matter of adequate documentation and adherence to loan policy and various laws and regulations.
Other Duties:
Serve as member on the Loan Officer Credit Committee.
Work Environment:
This job operates in a clerical, office setting as well as out of the physical bank to call on prospects and customers. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a step stool as necessary.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$41k-56k yearly est. 60d+ ago
Account Manager
Wallace Management Company
Relationship manager job in Baton Rouge, LA
Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!
Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.
Why Wallace Finance?
Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
401(k) plan including company match
Paid holidays and vacation time
Monthly bonus opportunities
Account Manager Role Responsibilities include:
Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
Preparing loan documents and managing the application process
Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
Contacting customers to help them get back on track if they have overdue payments
Partnering with Management to maintain branch operating standards and grow the business
This position may require occasional travel.
$40k-69k yearly est. 31d ago
Account Manager - State Farm Agent Team Member
Casey Granger-State Farm Agent
Relationship manager job in Gonzales, LA
Job DescriptionBenefits:
License Reimbursement
Salary PLUS Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency is a woman-owned business with a fully female team of 13 talented and driven professionals. Ive been an agent for 10 years, after spending 7 years as a State Farm team member, and Ive built this office on a foundation of empowerment, excellence, and genuine care for our community.
Were deeply committed to giving back. Every month, we participate in or sponsor community outreach and charity events, supporting local schools, fundraisers, and nonprofits. We also prioritize continuous growth through company-paid workshops and continuing education opportunities, ensuring every team member has the tools to keep advancing in their career.
Our office is a fun, energetic place to work, with flexible scheduling, quarterly bonding outings, and a team that knows how to work hard and play hard. We set high expectations, but we make sure success is rewarded through generous compensation, great benefits, and ongoing bonus opportunities and incentives.
Were looking for good, smart people with a passion for helping others and achieving success. Our core valuesintegrity, passion, excellence, accountability, and teamworkare at the heart of everything we do. If youre ready to grow in a supportive, high-achieving environment, wed love to meet you.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Casey Granger - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain client relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to clients.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Strong leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
$40k-69k yearly est. 20d ago
Client Service Manager
Arthur J. Gallagher & Company 3.9
Relationship manager job in Baton Rouge, LA
Assist Senior Client Service Manager or Client Service Executive with day-to-day coverage questions and contract reviews. Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion. Answer client questions on Client Service, Service Manager, Manager, Benefits, Client Relations, Technical Support, Retail
$51k-84k yearly est. 2d ago
Strategic Client Partner
Sparkhound 4.3
Relationship manager job in Baton Rouge, LA
As a Partner at Sparkhound, you will own client outcomes, serving as both a Customer Success Leader and Sales Growth Driver. You will take full ownership of client relationships - ensuring seamless project execution, strategic account growth, and new business development.
This role demands a blend of strategic leadership, consultative sales expertise, and hands-on delivery oversight. You will drive account strategy, business development, and execution, fostering long-term partnerships, driving innovation, and aligning Sparkhound's services with clients' strategic priorities.
Success in this role requires close collaboration with internal teams to ensure flawless execution, measurable impact, and sustained client success.
This is a high-visibility, high-impact role for a self-driven leader who excels in building trust, delivering results, and identifying growth opportunities within client accounts.
Client Strategy, Success & Growth
· Own the client experience by ensuring seamless project delivery, measurable outcomes, and ongoing value realization.
· Develop and execute strategic account growth plans, expanding relationships and unlocking new opportunities.
· Build deep, trusted relationships with C-suite and senior stakeholders, acting as their strategic partner and advocate.
· Act as the go-to advisor for clients, helping them navigate challenges and adopt innovative digital solutions.
· Identify cross-sell and upsell opportunities by deeply understanding client needs and positioning Sparkhound's services to drive long-term value.
· Lead Quarterly Business Reviews (QBRs) with clients to track success metrics and uncover additional opportunities for collaboration.
· Expand client relationships across Technology, Business, and Finance leadership teams to position Sparkhound as a trusted advisor.
Delivery Oversight & Execution
· Own the client outcome by ensuring that project execution meets business objectives and aligns with Sparkhound's high standards.
· Work closely with internal teams to proactively remove roadblocks and drive successful project execution.
· Set project KPIs, track performance, and drive continuous improvement in client engagements.
· Conduct post-mortem project reviews with clients and internal teams to ensure continuous improvement.
· Serve as a day-to-day contact for client issues during account stabilization and growth phases.
Sales & Business Development
· Own a $3M+ revenue target in Year 1, focused on both new customer acquisition and expansion of existing accounts.
· Leverage your business network to generate opportunities and accelerate deal closures.
· Proactively identify new leads, generate demand, and convert prospects into long-term clients.
· Articulate Sparkhound's digital transformation capabilities (e.g., Artificial Intelligence, Custom App Development, Process Automation, Data Analytics) to both technical and functional audiences.
· Lead high-stakes negotiations to secure new business and long-term contracts.
· Speak at industry events, network with key decision-makers, and position Sparkhound as a thought leader in digital transformation.
· Develop and execute sales strategies to expand Sparkhound's presence in the market.
· Use a consultative approach, engaging clients in strategic discussions to uncover business challenges and propose tailored solutions.
Brand Advocacy & Marketing Engagement
· Expand Sparkhound's presence through speaking engagements, industry networking, and brand advocacy.
· Represent Sparkhound at conferences, panels, and executive roundtables, positioning us as a leader in digital transformation.
· Create and share client success stories, case studies, and industry insights to strengthen our market credibility.
· Leverage your network and strategic marketing efforts to increase inbound opportunities and referrals.
· Maintain expertise in emerging technologies, industry trends, and digital transformation best practices.
Leadership & Talent Development
· Mentor and supporting consulting and delivery teams, ensuring alignment with client success goals.
· Provide input on performance reviews and career development for employees supporting client projects.
· Foster a culture of collaboration, innovation, and excellence across account teams.
Requirements
Qualifications:
· 10+ years of experience in client management, business consulting, or account strategy in a technology or digital transformation environment.
· Proven ability to drive account strategy, execute successful delivery, and lead cross-functional teams.
· Proven ability to drive account strategy, execute successful delivery, and lead cross-functional teams.
· Experience in both sales and delivery, with a strong ability to build relationships, generate leads, and drive revenue growth.
· Demonstrated success in meeting or exceeding revenue targets, with experience closing $5M+ in annual sales through new and existing accounts.
· Exceptional executive presence, with the ability to engage and influence C-level stakeholders.
· Highly skilled in contract negotiations, project oversight, and business growth strategies.
How much does a relationship manager earn in Baton Rouge, LA?
The average relationship manager in Baton Rouge, LA earns between $47,000 and $116,000 annually. This compares to the national average relationship manager range of $56,000 to $123,000.
Average relationship manager salary in Baton Rouge, LA
$74,000
What are the biggest employers of Relationship Managers in Baton Rouge, LA?
The biggest employers of Relationship Managers in Baton Rouge, LA are: