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The differences between remote broadcast technicians and software support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a software support technician takes usually requires 1-2 years. Additionally, a software support technician has an average salary of $79,670, which is higher than the $29,076 average annual salary of a remote broadcast technician.
The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a software support technician are customer service, troubleshoot, and java.
| Remote Broadcast Technician | Software Support Technician | |
| Yearly salary | $29,076 | $79,670 |
| Hourly rate | $13.98 | $38.30 |
| Growth rate | 10% | 10% |
| Number of jobs | 31,162 | 117,059 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 59% |
| Average age | 42 | 42 |
| Years of experience | 4 | 2 |
A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.
A software support technician is responsible for resolving software application issues, diagnosing related system failures, and writing resolution reports for reference. Software support technicians must be highly-familiarized with the system's infrastructure and interface to immediately diagnose malfunctions and identify maintenance techniques to prevent the reoccurrence of downtimes and delays. They also assist the system engineers in the configuration and optimization of networks, including the installment of upgrades and patch updates. A software support technician must have excellent organizational and communication skills, especially in navigating computer tools and applications to create support tickets and fix the customers' issues efficiently.
Remote broadcast technicians and software support technicians have different pay scales, as shown below.
| Remote Broadcast Technician | Software Support Technician | |
| Average salary | $29,076 | $79,670 |
| Salary range | Between $10,000 And $78,000 | Between $55,000 And $113,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | RSM US |
| Best paying industry | - | Finance |
There are a few differences between a remote broadcast technician and a software support technician in terms of educational background:
| Remote Broadcast Technician | Software Support Technician | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 59% |
| Most common major | Communication | Computer Science |
| Most common college | New York University | Stanford University |
Here are the differences between remote broadcast technicians' and software support technicians' demographics:
| Remote Broadcast Technician | Software Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.6% Female, 15.4% | Male, 73.8% Female, 26.2% |
| Race ratio | Black or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |