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The differences between remote broadcast technicians and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a technical support specialist takes usually requires 1-2 years. Additionally, a technical support specialist has an average salary of $48,667, which is higher than the $29,076 average annual salary of a remote broadcast technician.
The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Remote Broadcast Technician | Technical Support Specialist | |
| Yearly salary | $29,076 | $48,667 |
| Hourly rate | $13.98 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 31,162 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 4 | 2 |
A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Remote broadcast technicians and technical support specialists have different pay scales, as shown below.
| Remote Broadcast Technician | Technical Support Specialist | |
| Average salary | $29,076 | $48,667 |
| Salary range | Between $10,000 And $78,000 | Between $30,000 And $76,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | New Jersey |
| Best paying company | - | Meta |
| Best paying industry | - | Finance |
There are a few differences between a remote broadcast technician and a technical support specialist in terms of educational background:
| Remote Broadcast Technician | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 50% |
| Most common major | Communication | Computer Science |
| Most common college | New York University | Stanford University |
Here are the differences between remote broadcast technicians' and technical support specialists' demographics:
| Remote Broadcast Technician | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.6% Female, 15.4% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |