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Retail sales specialist vs inbound sales specialist

The differences between retail sales specialists and inbound sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail sales specialist has an average salary of $45,756, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for a retail sales specialist include retail sales, POS and store management. The most important skills for an inbound sales specialist are inbound sales, customer service, and marketing campaigns.

Retail sales specialist vs inbound sales specialist overview

Retail Sales SpecialistInbound Sales Specialist
Yearly salary$45,756$37,898
Hourly rate$22.00$18.22
Growth rate--4%
Number of jobs480,72162,148
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 38%
Average age4137
Years of experience--

What does a retail sales specialist do?

A retail sales specialist is responsible for selling goods and services and providing the best customer service for the consumers. Retail sales specialists assist the customers on the floor, directing them to the area of their needs, and recommending them products according to their budget limitations. They also ensure the adequacy of stock levels, remove outdated products, and refill items as necessary. A retail sales specialist also supports in resolving complaints, such as replacing items and processing refunds as necessary.

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

Retail sales specialist vs inbound sales specialist salary

Retail sales specialists and inbound sales specialists have different pay scales, as shown below.

Retail Sales SpecialistInbound Sales Specialist
Average salary$45,756$37,898
Salary rangeBetween $38,000 And $54,000Between $29,000 And $48,000
Highest paying CityWashington, DCPortland, OR
Highest paying stateHawaiiWest Virginia
Best paying companyAnastasia Beverly HillsIBM
Best paying industryManufacturingHospitality

Differences between retail sales specialist and inbound sales specialist education

There are a few differences between a retail sales specialist and an inbound sales specialist in terms of educational background:

Retail Sales SpecialistInbound Sales Specialist
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Retail sales specialist vs inbound sales specialist demographics

Here are the differences between retail sales specialists' and inbound sales specialists' demographics:

Retail Sales SpecialistInbound Sales Specialist
Average age4137
Gender ratioMale, 56.7% Female, 43.3%Male, 49.2% Female, 50.8%
Race ratioBlack or African American, 10.2% Unknown, 5.7% Hispanic or Latino, 20.0% Asian, 6.7% White, 56.7% American Indian and Alaska Native, 0.7%Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage7%11%

Differences between retail sales specialist and inbound sales specialist duties and responsibilities

Retail sales specialist example responsibilities.

  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Store inventories and cataloging of auto parts.
  • Maintain cleanliness and presentation of stock room and retail floor.
  • Assist customers in finding products, while cross-selling other products.
  • Maintain the cleanliness of the store, snack area and bathroom.
  • Mentor team - introducing apple culture to new employees and training for new product launches.
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Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
  • Show more

Retail sales specialist vs inbound sales specialist skills

Common retail sales specialist skills
  • Retail Sales, 19%
  • POS, 11%
  • Store Management, 9%
  • Retail Store, 7%
  • Inventory Management, 6%
  • Brand Awareness, 5%
Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%