Retail supervisor vs case manager supervisor

The differences between retail supervisors and case manager supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a retail supervisor and a case manager supervisor. Additionally, a case manager supervisor has an average salary of $51,023, which is higher than the $34,740 average annual salary of a retail supervisor.

The top three skills for a retail supervisor include POS, cash handling and product knowledge. The most important skills for a case manager supervisor are customer service, safety procedures, and payroll.

Retail supervisor vs case manager supervisor overview

	Retail Supervisor	Case Manager Supervisor
Yearly salary	$34,740	$51,023
Hourly rate	$16.70	$24.53
Growth rate	6%	9%
Number of jobs	240,666	157,633
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 42%
Average age	43	43
Years of experience	6	6

What does a retail supervisor do?

The retail supervisor's main job responsibility is to oversee the work of retail staff in a physical store environment. They check and monitor employee activity, coordinate the receiving and shipping of merchandise, and assist customers in their purchases, ensuring smooth day-to-day overall operation. They work for any type of retail store, whether it is clothing, home goods, or an electronics store. In addition, they typically work in a mixed environment that consists of both an office and a sales floor.

What does a case manager supervisor do?

The job of case manager supervisors is to supervise case managers in clinical healthcare facilities or social work organizations. They usually work for organizations providing services for people with disabilities, the homeless, and other people in need. Their roles and responsibilities include maintaining client files, coordinating available services, and supporting and monitoring the case management staff's performance. To be a case manager supervisor, you should be compassionate, have a critical thinking mind, and leadership and communication skills. You also need to be able to adapt to every situation.

Retail supervisor vs case manager supervisor salary

Retail supervisors and case manager supervisors have different pay scales, as shown below.

	Retail Supervisor	Case Manager Supervisor
Average salary	$34,740	$51,023
Salary range	Between $27,000 And $43,000	Between $34,000 And $74,000
Highest paying City	Peabody, MA	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	Live Nation Entertainment	Urban Resources
Best paying industry	Hospitality	Non Profits

Differences between retail supervisor and case manager supervisor education

There are a few differences between a retail supervisor and a case manager supervisor in terms of educational background:

	Retail Supervisor	Case Manager Supervisor
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	University of Pennsylvania

Retail supervisor vs case manager supervisor demographics

Here are the differences between retail supervisors' and case manager supervisors' demographics:

	Retail Supervisor	Case Manager Supervisor
Average age	43	43
Gender ratio	Male, 41.0% Female, 59.0%	Male, 52.8% Female, 47.2%
Race ratio	Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.7% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7%	Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.8% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between retail supervisor and case manager supervisor duties and responsibilities

Retail supervisor example responsibilities.

Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
Prepare food and ensure cleanliness of work area as well as served as a retail sales associate in the gift shop.
Prepare receipts for food using cash registers, computers, calculators, POS systems and other acceptable payment methods.
Maintain restaurant cleanliness, and delegate restaurant duties as necessary.
Monitor and submit weekly payroll and expense reports with modifications when need.
Perform management operations flawlessly and economically schedule employees, while maintaining weekly payroll.

Case manager supervisor example responsibilities.

Design and implement case management/outreach and for manage Medicare and Medicaid products.
Manage all issues utilizing a ticketing system, while monitoring outage events from start to resolution with consistent management notification.
Instruct CPR refresher training for medical personnel.
Lead client specific projects, create and update excel spreadsheets and PowerPoint presentations.
Assist clients with obtaining entitlement benefits for example, attend re-certification hearings and provide advocacy at Medicaid and other HMO offices.
Master skills necessary to troubleshoot and repair electrical and mechanical equipment to the component level, recognize as a technical expert.

Retail supervisor vs case manager supervisor skills

Common retail supervisor skills

POS, 8%
Cash Handling, 8%
Product Knowledge, 7%
Cleanliness, 6%
Sales Floor, 5%
Wine, 5%

Common case manager supervisor skills

Customer Service, 20%
Safety Procedures, 18%
Payroll, 8%
Mental Health, 7%
Substance Abuse, 4%
Community Resources, 3%

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Retail Supervisor
Retail Supervisor vs Case Manager Supervisor

Updated January 8, 2025

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