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The differences between retail supervisors and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a retail supervisor and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $34,740 average annual salary of a retail supervisor.
The top three skills for a retail supervisor include POS, cash handling and product knowledge. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Retail Supervisor | Floor Manager | |
| Yearly salary | $34,740 | $43,813 |
| Hourly rate | $16.70 | $21.06 |
| Growth rate | 6% | 6% |
| Number of jobs | 240,666 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
The retail supervisor's main job responsibility is to oversee the work of retail staff in a physical store environment. They check and monitor employee activity, coordinate the receiving and shipping of merchandise, and assist customers in their purchases, ensuring smooth day-to-day overall operation. They work for any type of retail store, whether it is clothing, home goods, or an electronics store. In addition, they typically work in a mixed environment that consists of both an office and a sales floor.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Retail supervisors and floor managers have different pay scales, as shown below.
| Retail Supervisor | Floor Manager | |
| Average salary | $34,740 | $43,813 |
| Salary range | Between $27,000 And $43,000 | Between $32,000 And $58,000 |
| Highest paying City | Peabody, MA | San Francisco, CA |
| Highest paying state | Massachusetts | California |
| Best paying company | Live Nation Entertainment | Oil States International |
| Best paying industry | Hospitality | Telecommunication |
There are a few differences between a retail supervisor and a floor manager in terms of educational background:
| Retail Supervisor | Floor Manager | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between retail supervisors' and floor managers' demographics:
| Retail Supervisor | Floor Manager | |
| Average age | 43 | 43 |
| Gender ratio | Male, 41.0% Female, 59.0% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.7% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |