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Retail supervisor vs sales associate/manager

The differences between retail supervisors and sales associate/managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a retail supervisor and a sales associate/manager. Additionally, a sales associate/manager has an average salary of $41,412, which is higher than the $34,740 average annual salary of a retail supervisor.

The top three skills for a retail supervisor include POS, cash handling and product knowledge. The most important skills for a sales associate/manager are customer service, sales floor, and strong customer service.

Retail supervisor vs sales associate/manager overview

Retail SupervisorSales Associate/Manager
Yearly salary$34,740$41,412
Hourly rate$16.70$19.91
Growth rate6%5%
Number of jobs240,666318,977
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 44%
Average age4343
Years of experience66

What does a retail supervisor do?

The retail supervisor's main job responsibility is to oversee the work of retail staff in a physical store environment. They check and monitor employee activity, coordinate the receiving and shipping of merchandise, and assist customers in their purchases, ensuring smooth day-to-day overall operation. They work for any type of retail store, whether it is clothing, home goods, or an electronics store. In addition, they typically work in a mixed environment that consists of both an office and a sales floor.

What does a sales associate/manager do?

As the name entails, sales associates or associate managers are responsible for helping the store manager organize and run the retail stores. Their roles and responsibilities include ensuring that the store's goals are met by the sales team, hiring and training sales staff, and monitoring inventory. They are also expected to analyze consumer behavior, look for competitive products in the market, and communicate and evaluate clients' needs. To be qualified for this position, you should have experience as an assistant manager, organizational and leadership skills, and proficiency in MS Office.

Retail supervisor vs sales associate/manager salary

Retail supervisors and sales associate/managers have different pay scales, as shown below.

Retail SupervisorSales Associate/Manager
Average salary$34,740$41,412
Salary rangeBetween $27,000 And $43,000Between $30,000 And $55,000
Highest paying CityPeabody, MASalem, VA
Highest paying stateMassachusettsMassachusetts
Best paying companyLive Nation EntertainmentGoogle
Best paying industryHospitalityManufacturing

Differences between retail supervisor and sales associate/manager education

There are a few differences between a retail supervisor and a sales associate/manager in terms of educational background:

Retail SupervisorSales Associate/Manager
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Retail supervisor vs sales associate/manager demographics

Here are the differences between retail supervisors' and sales associate/managers' demographics:

Retail SupervisorSales Associate/Manager
Average age4343
Gender ratioMale, 41.0% Female, 59.0%Male, 44.2% Female, 55.8%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.7% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 7.0% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between retail supervisor and sales associate/manager duties and responsibilities

Retail supervisor example responsibilities.

  • Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
  • Prepare food and ensure cleanliness of work area as well as served as a retail sales associate in the gift shop.
  • Prepare receipts for food using cash registers, computers, calculators, POS systems and other acceptable payment methods.
  • Maintain restaurant cleanliness, and delegate restaurant duties as necessary.
  • Monitor and submit weekly payroll and expense reports with modifications when need.
  • Perform management operations flawlessly and economically schedule employees, while maintaining weekly payroll.
  • Show more

Sales associate/manager example responsibilities.

  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Execute marketing and visual merchandising initiatives and organize POS merchandise display.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Start as a part time associate and are promoted to full time Keyholder within 90 days.

Retail supervisor vs sales associate/manager skills

Common retail supervisor skills
  • POS, 8%
  • Cash Handling, 8%
  • Product Knowledge, 7%
  • Cleanliness, 6%
  • Sales Floor, 5%
  • Wine, 5%
Common sales associate/manager skills
  • Customer Service, 34%
  • Sales Floor, 13%
  • Strong Customer Service, 9%
  • Retail Sales, 4%
  • Payroll, 4%
  • Product Knowledge, 4%