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Sales coordinator vs customer services coordinator

The differences between sales coordinators and customer services coordinators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales coordinator has an average salary of $39,355, which is higher than the $35,520 average annual salary of a customer services coordinator.

The top three skills for a sales coordinator include customer service, powerpoint and CRM. The most important skills for a customer services coordinator are data entry, work ethic, and logistics.

Sales coordinator vs customer services coordinator overview

Sales CoordinatorCustomer Services Coordinator
Yearly salary$39,355$35,520
Hourly rate$18.92$17.08
Growth rate-8%-4%
Number of jobs176,732246,525
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 47%
Average age4440
Years of experience-12

What does a sales coordinator do?

A sales coordinator is primarily responsible for managing a sales team, ensuring that all workforce members are functioning efficiently and are achieving the sales targets. For this, a sales coordinator must arrange strategic schedules, provide necessary support materials to each member, and devise plans that would help the team gain more sales. Aside from monitoring the progress and taking charge of the team's direction, a sales coordinator must also reach out to clients and assist in every way, even handling complaints when necessary.

What does a customer services coordinator do?

A customer service coordinator ensures that the company will have a top-level customer service. Thus, they work to maintain the positive image, brand, and prestige of the company. The customer service coordinator supervises a team of customer service representatives and makes sure that the team follows the policies and procedures of the company. The coordinator is also responsible for offering excellent customer service, handling customer complaints, conducting quality assurance surveys, and reporting their findings. Candidates must have relevant experience to relate jobs, excellent communication skills, and exemplary management skills.

Sales coordinator vs customer services coordinator salary

Sales coordinators and customer services coordinators have different pay scales, as shown below.

Sales CoordinatorCustomer Services Coordinator
Average salary$39,355$35,520
Salary rangeBetween $30,000 And $50,000Between $27,000 And $45,000
Highest paying CitySanta Barbara, CARichmond, CA
Highest paying stateNew JerseyMassachusetts
Best paying companyContinental ResourcesStanford University
Best paying industryTechnologyFinance

Differences between sales coordinator and customer services coordinator education

There are a few differences between a sales coordinator and a customer services coordinator in terms of educational background:

Sales CoordinatorCustomer Services Coordinator
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeStanford University-

Sales coordinator vs customer services coordinator demographics

Here are the differences between sales coordinators' and customer services coordinators' demographics:

Sales CoordinatorCustomer Services Coordinator
Average age4440
Gender ratioMale, 29.7% Female, 70.3%Male, 25.3% Female, 74.7%
Race ratioBlack or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.2% Asian, 5.6% White, 67.1% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 22.1% Asian, 6.7% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage5%7%

Differences between sales coordinator and customer services coordinator duties and responsibilities

Sales coordinator example responsibilities.

  • Manage companies Facebook page and create new posts on a weekly basis.
  • Manage configuration changes in a sandbox environment and move data between environments using change sets.
  • Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
  • Perform quality customer service by assisting customers with local reservations, complete rental agreements and vehicle returns.
  • Follow up with NSM concerning contract fulfillment.
  • Secure, troubleshoot, and traffic ad material.
    • Show more

Customer services coordinator example responsibilities.

  • Manage POS terminal and schedule salon appointments while collecting and managing information efficiently and accurately.
  • Manage cleanliness and organization of work area and equipment.
  • Coordinate production logistics in support of customer service for an industry leader of state-of-the-art production facility in printing and marketing communications.
  • Select to test and troubleshoot new CRM system.
  • Assist with internal CRM system issues, and stick orders.
  • Assist customer in learning windows, internet and various utilities.
    • Show more

Sales coordinator vs customer services coordinator skills

Common sales coordinator skills
  • Customer Service, 27%
  • PowerPoint, 5%
  • CRM, 5%
  • Booking, 5%
  • Reservations, 4%
  • Phone Calls, 4%
Common customer services coordinator skills
  • Data Entry, 9%
  • Work Ethic, 7%
  • Logistics, 6%
  • Customer Service, 6%
  • Purchase Orders, 5%
  • Order Entry, 4%

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Updated January 8, 2025

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