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Sales support coordinator vs inside sales associate

The differences between sales support coordinators and inside sales associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support coordinator, becoming an inside sales associate takes usually requires 2-4 years. Additionally, an inside sales associate has an average salary of $40,687, which is higher than the $39,648 average annual salary of a sales support coordinator.

The top three skills for a sales support coordinator include sales support, powerpoint and CRM. The most important skills for an inside sales associate are inside sales, sales associates, and strong customer service.

Sales support coordinator vs inside sales associate overview

Sales Support CoordinatorInside Sales Associate
Yearly salary$39,648$40,687
Hourly rate$19.06$19.56
Growth rate-8%4%
Number of jobs86,112320,863
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Average age4647
Years of experience84

What does a sales support coordinator do?

A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

Sales support coordinator vs inside sales associate salary

Sales support coordinators and inside sales associates have different pay scales, as shown below.

Sales Support CoordinatorInside Sales Associate
Average salary$39,648$40,687
Salary rangeBetween $28,000 And $54,000Between $30,000 And $54,000
Highest paying CityNew York, NYSeattle, WA
Highest paying stateNew YorkWashington
Best paying companyIBMMSCI
Best paying industryFinanceHealth Care

Differences between sales support coordinator and inside sales associate education

There are a few differences between a sales support coordinator and an inside sales associate in terms of educational background:

Sales Support CoordinatorInside Sales Associate
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Sales support coordinator vs inside sales associate demographics

Here are the differences between sales support coordinators' and inside sales associates' demographics:

Sales Support CoordinatorInside Sales Associate
Average age4647
Gender ratioMale, 24.6% Female, 75.4%Male, 57.3% Female, 42.7%
Race ratioBlack or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales support coordinator and inside sales associate duties and responsibilities

Sales support coordinator example responsibilities.

  • Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
  • Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
  • Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
  • Train co-workers on SalesForce OS.
  • Process requests for POS collateral, forms, and retail merchandising items.
  • Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
  • Show more

Inside sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
  • Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
  • Calculate roofing amounts/square footage etc.
  • Maintain cleanliness and organization of stockroom shelves.
  • Conduct effective outbound telemarketing calls to potential and existing clients.
  • Show more

Sales support coordinator vs inside sales associate skills

Common sales support coordinator skills
  • Sales Support, 13%
  • PowerPoint, 9%
  • CRM, 9%
  • Data Entry, 9%
  • Salesforce, 8%
  • Order Entry, 4%
Common inside sales associate skills
  • Inside Sales, 13%
  • Sales Associates, 7%
  • Strong Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Sales Floor, 5%