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Sales support coordinator vs inside sales representative

The differences between sales support coordinators and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support coordinator, becoming an inside sales representative takes usually requires 2-4 years. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $39,648 average annual salary of a sales support coordinator.

The top three skills for a sales support coordinator include sales support, powerpoint and CRM. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Sales support coordinator vs inside sales representative overview

Sales Support CoordinatorInside Sales Representative
Yearly salary$39,648$44,413
Hourly rate$19.06$21.35
Growth rate-8%4%
Number of jobs86,112244,168
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Average age4647
Years of experience84

What does a sales support coordinator do?

A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Sales support coordinator vs inside sales representative salary

Sales support coordinators and inside sales representatives have different pay scales, as shown below.

Sales Support CoordinatorInside Sales Representative
Average salary$39,648$44,413
Salary rangeBetween $28,000 And $54,000Between $28,000 And $69,000
Highest paying CityNew York, NYSeattle, WA
Highest paying stateNew YorkWyoming
Best paying companyIBMBerkshire Hathaway
Best paying industryFinanceTechnology

Differences between sales support coordinator and inside sales representative education

There are a few differences between a sales support coordinator and an inside sales representative in terms of educational background:

Sales Support CoordinatorInside Sales Representative
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Sales support coordinator vs inside sales representative demographics

Here are the differences between sales support coordinators' and inside sales representatives' demographics:

Sales Support CoordinatorInside Sales Representative
Average age4647
Gender ratioMale, 24.6% Female, 75.4%Male, 54.7% Female, 45.3%
Race ratioBlack or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales support coordinator and inside sales representative duties and responsibilities

Sales support coordinator example responsibilities.

  • Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
  • Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
  • Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
  • Train co-workers on SalesForce OS.
  • Process requests for POS collateral, forms, and retail merchandising items.
  • Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
  • Show more

Inside sales representative example responsibilities.

  • Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Generate leads through the use of Linkedin, firm websites and legal magazines.
  • Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
  • Manage help desk support for company ERP system as well as employee hardware and software issues.
  • Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.
  • Show more

Sales support coordinator vs inside sales representative skills

Common sales support coordinator skills
  • Sales Support, 13%
  • PowerPoint, 9%
  • CRM, 9%
  • Data Entry, 9%
  • Salesforce, 8%
  • Order Entry, 4%
Common inside sales representative skills
  • Customer Service, 22%
  • CRM, 6%
  • Outbound Calls, 5%
  • Product Knowledge, 4%
  • Work Ethic, 4%
  • Sales Process, 3%