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The differences between sales support coordinators and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support coordinator, becoming an inside sales representative takes usually requires 2-4 years. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $39,648 average annual salary of a sales support coordinator.
The top three skills for a sales support coordinator include sales support, powerpoint and CRM. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.
| Sales Support Coordinator | Inside Sales Representative | |
| Yearly salary | $39,648 | $44,413 |
| Hourly rate | $19.06 | $21.35 |
| Growth rate | -8% | 4% |
| Number of jobs | 86,112 | 244,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 46 | 47 |
| Years of experience | 8 | 4 |
A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.
An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.
Sales support coordinators and inside sales representatives have different pay scales, as shown below.
| Sales Support Coordinator | Inside Sales Representative | |
| Average salary | $39,648 | $44,413 |
| Salary range | Between $28,000 And $54,000 | Between $28,000 And $69,000 |
| Highest paying City | New York, NY | Seattle, WA |
| Highest paying state | New York | Wyoming |
| Best paying company | IBM | Berkshire Hathaway |
| Best paying industry | Finance | Technology |
There are a few differences between a sales support coordinator and an inside sales representative in terms of educational background:
| Sales Support Coordinator | Inside Sales Representative | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Alfred |
Here are the differences between sales support coordinators' and inside sales representatives' demographics:
| Sales Support Coordinator | Inside Sales Representative | |
| Average age | 46 | 47 |
| Gender ratio | Male, 24.6% Female, 75.4% | Male, 54.7% Female, 45.3% |
| Race ratio | Black or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |