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The differences between senior managers infrastructure and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior manager infrastructure and a senior service manager. Additionally, a senior manager infrastructure has an average salary of $135,642, which is higher than the $129,065 average annual salary of a senior service manager.
The top three skills for a senior manager infrastructure include cloud, architecture and azure. The most important skills for a senior service manager are project management, client relationships, and business development.
| Senior Manager Infrastructure | Senior Service Manager | |
| Yearly salary | $135,642 | $129,065 |
| Hourly rate | $65.21 | $62.05 |
| Growth rate | 16% | 16% |
| Number of jobs | 71,131 | 200,790 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
In the information technology (IT) industry, a senior manager infrastructure is primarily in charge of spearheading and overseeing the efforts to maintain and develop a company's IT systems and networks. They must supervise a team of IT engineers and specialists, set goals and objectives, manage the budgets and schedules, liaise with key suppliers, and monitor the progress of different projects, implementing corrective measures as needed. Furthermore, as a senior manager, it is essential to lead and serve as a mentor to the workforce, coordinating them for a smooth and efficient workflow.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Senior managers infrastructure and senior service managers have different pay scales, as shown below.
| Senior Manager Infrastructure | Senior Service Manager | |
| Average salary | $135,642 | $129,065 |
| Salary range | Between $98,000 And $186,000 | Between $92,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | NVIDIA | NVIDIA |
| Best paying industry | Hospitality | Professional |
There are a few differences between a senior manager infrastructure and a senior service manager in terms of educational background:
| Senior Manager Infrastructure | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Most common major | Computer Science | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between senior managers infrastructure' and senior service managers' demographics:
| Senior Manager Infrastructure | Senior Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 92.2% Female, 7.8% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |