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  • Service Coordinator

    Abode Services 3.9company rating

    Service coordinator job in Burlingame, CA

    Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordinator for our Eucalyptus Grove Apartments program in San Mateo County. About the role: The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Services Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. Our Benefits & Perks: $28.85 - $33.00 per hour DOE (higher end must have a degree and 2 years of experience working with unhoused people) 100% paid health, vision, and dental options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement match/contribution Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others How You Make an Impact: Provision of comprehensive housing services to participants, which may include working directly with landlords Working closely with other social service partners referring and providing services to participants. Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes. Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement. Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household. Create and maintain an Individual service plan and needs assessment for each household. Meet with the household in person, either in the community or within the home as frequently as needed. Attend program meetings with internal and external partners to coordinate services and ensure quality services. Maintain client files, including all necessary documentation. Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work. Must be able to document services in a timely manner, using BIRP format. Attend staff meetings and other agency functions as needed. Other duties as assigned. How You Meet Qualifications: Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience. 2 years case management experience providing services to homeless or low-income individuals and/or families. Driving and transportation of participants when required. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Flexible schedule to work evening and weekend hours as needed. COMPETENCIES: Excellent verbal & written communication, organizational, and time management skills. Strong analytical and problem-solving skills with meticulous attention to detail. Ability to work well independently and collaboratively with teams. Professional experience in the human services or related field and demonstrated experience with low-income individuals and families. Basic knowledge and understanding of applicable federal, state, and local laws. Ability to de-escalate crisis situations with program participants. Proficiency in Microsoft Office programs, systems, and platforms. Ability to learn and use required mobile devices and business-related applications. Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts. Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28.9-33 hourly 5d ago
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  • Director, HIV Community Liaison & Marketing

    Gilead Sciences, Inc. 4.5company rating

    Service coordinator job in Foster City, CA

    A leading biopharmaceutical company in California is seeking a professional with strong marketing skills and an emphasis on HIV-related experience. The ideal candidate will work with external agencies and contribute to the development of impactful marketing programs. Applicants should have a bachelor's degree, extensive experience in marketing, and an ability to thrive in a fast-paced environment. The role entails collaboration, communication, and a sensitivity to the topics in the HIV market, with potential for domestic travel. #J-18808-Ljbffr
    $49k-62k yearly est. 5d ago
  • Admissions Representative (Admissions Experience Required)

    Unitek College 4.3company rating

    Service coordinator job in San Jose, CA

    San Jose, CA, USA Full-time Hybrid Compensation: $27 - $33 - hourly *Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Company Description As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range: $25-$29/hr for entry level, depending on relevant experience in similar roles. For the RIGHT applicant, hourly compensation can go as high as $32/hr if there is prior admissions experience with for-profit educational institutions. This equates to aproxamitely $52,000 - $66,500 annualy, however, this IS an hourly position. Qualifications Minimum 2 years customer service, telemarketing or sales experience(including admissions experience) Demonstrated ability to fulfill Company Key Behaviors Excellent presentation skills Bachelor's degree or equivalent experience required Knowledge of Microsoft Office Suite: Word, Excel, Outlook Ability to work assigned/flexible hours necessary to complete the job on a weekly basis Additional Information We Offer: Medical, Dental and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with company 12 paid Holidays and 2 Floating Holiday Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $52k-66.5k yearly 2d ago
  • Sustainability & Environmental Program Coordinator

    Goodwill of Central and Northern Arizona 4.0company rating

    Service coordinator job in South San Francisco, CA

    The Sustainability & Environmental Program Coordinator will play a critical part in ensuring our commercial warehouse operations in South San Francisco align with local and state environmental regulations, while advancing Goodwill of San Francisco Bay's sustainability goals. This position will serve as a bridge between warehouse operations, sustainability strategy, policy strategy, and regulatory compliance. Will support driving initiatives that promote circularity, waste reduction, sustainable packaging, and more. Essential Duties and Responsibilities: Environmental Compliance & Policy Coordination Ensure adherence to all applicable environmental regulations and city/state sustainability policies impacting warehouse operations. Serve as the point of contact for local regulatory agencies and maintain up-to-date knowledge of relevant compliance requirements (e.g. SF Department of the Environment). Conduct internal audits, maintain documentation, and coordinate reporting related to environmental performance and compliance metrics. Support implementation and tracking of environmental permits/designations, waste diversion goals, packaging standards, and material handling protocols (if applicable). Support on site coordination of sustainability stakeholder visits to warehouse operations. Sustainability Program Implementation Collaborate with cross-functional teams (e.g. Operations, Facilities, Procurement, EHS) to develop and implement sustainable practices and procedures. Design and support programs that enhance circularity and reduce environmental impact across warehouse operations (e.g. zero waste initiatives, sustainable materials sourcing, reverse logistics). Support efforts to monitor and improve packaging practices in line with sustainability goals and local regulations. Stakeholder Engagement & Communication Engage with external stakeholders, including city agencies, community groups, and sustainability coalitions, to represent company interests and stay informed of evolving sustainability policy. Partner with internal stakeholders to drive adoption of sustainability initiatives and build a culture of environmental responsibility within warehouse teams. Develop clear communications and training materials to support staff awareness and compliance with sustainability initiatives. Minimum Qualifications: Bachelor's degree in Environmental Science, Sustainability, Public Policy, Environmental Engineering, or related field. 1-4 years of experience in environmental compliance, sustainability coordination, or operations within a commercial, industrial, or logistics environment. Knowledge of San Francisco Bay Area and California environmental regulations, waste management policies, and sustainability ordinances. Strong project management, organizational, and communication skills. Ability to engage diverse stakeholders and build collaborative relationships. Preferred Qualifications: Experience working in warehouse, logistics, or supply chain operations. Familiarity with data collection and sustainability reporting tools. Experience with circular economy initiatives, LEED, TRUE Zero Waste, or similar certifications is a plus. Bilingual or multilingual skills are a bonus, especially Spanish or Cantonese. Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
    $44k-63k yearly est. 1d ago
  • Correctional Education Programs Coordinator - Mountain View Correctional Facility, Charleston.

    Department of Corrections 4.3company rating

    Service coordinator job in Mountain View, CA

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Correctional Education Programs Coordinator - Mountain View Correctional Facility, Charleston. Pay Grade 26: $60,964.80 to $85,716.80 (Rate includes $0.60/hour Institutional Stipend) Job Class Code: 5351 04100.1852 Open: January 09, 2026 Close: January 26, 2026 ________________________________________________________________________________ CURRENT VACANCY INFORMATION The Department of Corrections is seeking qualified applicants for a Correctional Education Programs Coordinator at the Mountain View Correctional Facility in Charleston, Maine. This position is open to current Maine DOC employees and all outside applicants who wish to apply. JOB DESCRIPTION This is professional services work in planning, developing, coordinating, instructing, and evaluating vocational and educational programs available to residents housed in correctional facilities and upon release from incarceration. Responsibilities include working with community-based entities developing, implementing, and coordinating educational programs; establishing performance measures and evaluating program effectiveness; and directing and overseeing academic staff development, school support programs, school/community relations, and compliance with grant and project fund requirements. Work is performed under limited supervision. REPRESENTATIVE TASKS Plans, designs, and implements correctional education programs and community based educational services in order to meet identified educational needs of residents during incarceration and upon release. Coordinates and oversees community educational program providers in order to ensure support services are provided in compliance with contract specifications and program standards. Selects, oversees, and evaluates contracted teachers, volunteers, and community counselors/advisors in order to ensure compliance with correctional policies/procedures and that teaching and community service standards are met. Develops, implements, analyzes, and assesses performance standards for education program services and contracts in order to maintain internal and external program effectiveness and identify program needs. Gathers information and interviews residents to evaluate and determine educational needs in order to assist with development of individual career pathways plan. Audits educational program activities in order to determine compliance level with educational grants, funding sources, ensure effective use of resources, and to identify gaps in program deliverables. Instructs and substitute teaches assigned specialty/subject matter course curriculum in order to support facility teachers and vocational instructors providing effective learning. Attends meetings, workshops, and community forums in order to represent facility education and vocational programs and promote agency goals. Attends meetings, workshops, and community forums in order to represent facility education and vocational programs and promote agency goals. Researches and develops community-based education and vocational partnerships, in order to match educational needs with job market demands to enhance the residents' successful transition from incarceration to the community. Identifies goals and objectives in specialty/subject area in order to assess program. Consults with teachers, vocational trades instructors, correctional care and treatment workers, and others on specialty/subject area matters in order to provide guidance and technical assistance. Reviews and evaluates grants and contracts in order to make recommendations for change and to verify program compliance with standards and specifications. KNOWLEDGE, SKILLS & ABILITIES REQUIRED TO PERFORM THE JOB SUCCESSFULLY: Knowledge of laws, rules, and regulations applicable to and enforced by the Department. Knowledge of state and federal laws relating to education. Knowledge of education/vocational administration and teaching methods and materials. Knowledge of principles, practices, and techniques associated with prisoner education, rehabilitation, and career pathway planning. Knowledge of curriculum development principles and practices. Knowledge correctional programs/services and associated practices and policies. Ability to evaluate education programs, student progress, and performance. Ability to plan and organize educational programs. Ability to evaluate contracted professional and technical personnel. Ability to establish and maintain good working relationships. Ability to develop goals and objectives for educational programs. Ability to community effectively. Ability to write clearly and effectively. MINIMUM QUALIFICATIONS: Two years of professional level experience in corrections or related resource management and development, and a bachelor's degree in education or required specialty/substance area, Public or Business Administration, or closely related field. Directly related experience may be substituted for education. LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: Individual positions may require a professional teaching or educational administration certificate as issued by the State Department of Education. BENEFITS No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage- The State of Maine pays 85%-100% of employee-only premiums ($10,523.28 - $12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit- Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance- The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value). Retirement Plan- The State of Maine contributes 19% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. Gym Membership Reimbursement- Improve overall health with regular exercise and receive up to $40 per month to offset this expense. Health and Dependent Care Flexible Spending Accounts- Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. Public Service Student Loan Forgiveness- The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office. Living Resources Program - Navigate challenging work and life situations with our employee assistance program. Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. Voluntary Deferred Compensation- Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. ed by the State Department of Education. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $61k-85.7k yearly Auto-Apply 18d ago
  • Program Services Coordinator

    Alameda County (Ca 4.8company rating

    Service coordinator job in Hayward, CA

    Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at ********************************************* THE POSITION: Under general direction, to coordinate the services available for specific target groups in Alameda County with particular reference to social services, health services, probation, research and development services, and services dealing with information and referral, transportation, and escort; and to do related work as required. DISTINGUISHING FEATURES Incumbents of this class serve as liaison between the County and community organizations, provide advice and assistance to strengthen existing agencies, locate gaps in services, develop plans for the provision of needed services, and evaluate initial requests for funding from public and private providers of services to target groups. They report directly to a department head, division director or assistant agency director within an agency. This classification is differentiated from that of Program Specialist in that Program Specialists are primarily involved with the planning, development, and evaluation of programs while Program Services Coordinators are primarily involved in community liaison activities and services. This class is distinguished from the class of Program Administrator I, in that Program Administrator I's are responsible for administering a program service. MINIMUM QUALIFICATIONS Experience: The equivalent of six years of experience in a human services field, including one year of experience performing duties involving community liaison or outreach functions or multi-program coordination function. (A bachelor's degree in sociology or a closely related field may be substituted for the equivalent of four years of the required general experience. A master's degree in Social Welfare or a closely related field may be substituted for an additional year of experience). NOTE: Experience working with specific target groups may be required in the announcement of an examination. License: Possession of a valid California Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the 'Examples of Duties' section of this specification. Knowledge of: • Community-based organizations including public and private community resources. • The local business community. • Federal and state legislation and regulations affecting the elderly, perinatal care, the handicapped, refugees, non-English speaking people, or other target groups. • Methods of strengthening existing viable services. • Information and referral systems. • Needs of specific target groups. Ability to: • Monitor and evaluate community-based programs providing services to the public. • Develop and use needs assessments. • Establish measurable objectives for community programs. • Promote cooperative joint efforts among divergent groups. • Work effectively with others and dealing tactfully with sensitive problems involving divergent viewpoints. • Develop comprehensive reports and presenting them clearly to the public and others. • Keep informed of community activities and problems involving the target groups. • Enlist the aid and cooperation of various public and private agencies and groups. • Communicate effectively in oral and written form. • Analyze problems and situations to develop an appropriate course of action. BENEFITS The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change. Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave. For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change. Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave. Conclusion TO APPLY: Please submit a PDF copy of your updated Alameda County application to *****************. If you have any questions regarding this announcement, please send your contact information and specific inquiries to *****************. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer
    $41k-52k yearly est. Easy Apply 56d ago
  • Admissions Advisor

    Distro

    Service coordinator job in San Jose, CA

    Job DescriptionThe Admissions Advisor [AA] is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AA is ultimately the primary screen for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in. In the advisory role, the AA will monitor students enrolled during the pre-requisite course and the first 30 days of the program to help support the student through the transition process and if necessary revisit the initial goals and personal situation of the student. Review and call all web inquiries and call-ins Set appointments and tours with prospective students Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances Educate candidates on the nature of the program and its academic demands Clearly communicate program requirements, academic requirements, and documentation needs Providing results to candidates one on one for feedback and coaching Complete application form with students Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process Prepare student enrollment report for discussion at weekly campus meeting Attend weekly staff meetings as directed by the Campus DirectorParticipate in community functions and career days Participate in campus graduation ceremonies (see graduation procedure) Actively seek out and participate in, ongoing admissions best practices Assigned duties as required by their direct manager #NL We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $63k-121k yearly est. 20d ago
  • Student Success and Services Coordinator

    California State University System 4.2company rating

    Service coordinator job in San Jose, CA

    Reporting to the Senior Director of Resources and Operations and receiving work lead direction from the Associate Dean of the College of Information, Data and Society (IDS), the Student Success & Services Coordinator provides comprehensive program administration, academic advising, and student success services for a diverse body of applicants and enrolled students. The incumbent plans, conducts, and interprets qualitative and quantitative analyses (e.g., retention, persistence, time-to-degree, and survey data) to support recruitment, student success, accreditation needs, and program planning; recommends policy and procedural improvements; and coordinates and evaluates projects and services designed to enhance student experience and outcomes. Serving as a primary liaison among College leadership, departments, and University offices (e.g., Graduate Admissions and Program Evaluation, Registrar), the incumbent exercises considerable judgment and discretion to triage student issues, ensure timely resolution, and facilitate critical information exchange. Key Responsibilities * Investigates and prioritizes incoming student queries; researches solutions and recommends appropriate courses of action, referrals, and responses * Provides academic advising and guidance, including review of student background and documentation to determine eligibility for campus services; anticipates student problems and addresses them proactively * Coordinates services for applicants and students (e.g., graduation processing, grade petitions, program documentation) and maintains advising resources * Collects, analyzes, and reports on student success metrics (retention, persistence, time-to-degree), drawing conclusions and making recommendations to achieve programmatic goals * Gathers, analyzes, and presents exit/alumni survey findings and other trend data for faculty and administrators; prepares complex reports for accreditation reviews and program planning reviews * Leads the development, management, analysis, and reporting on advising centers and online advising * Develops and manages systems and materials to ensure productive and efficient services for globally distributed students; contributes to recruitment and marketing initiatives Knowledge, Skills & Abilities * Ability to communicate with constituents in a professional and respectful manner; excellent customer service and public relations skills with a wide and diverse spectrum of people in online and in-person settings * Knowledge and ability to research, collect, compile, organize, analyze, interpret, and evaluate data; skill in preparing clear written reports and presentations based on data * Expertise in investigating and analyzing problems with broad administrative impact; ability to anticipate issues and address them proactively; ability to suggest courses of action that resolve issues and promote collegial relationships * Skill in the research, development, implementation, and evaluation of policies, programs, procedures, and advising resources (including online tools and workshops) * Ability to take initiative and independently plan, organize, coordinate, and perform work in situations with numerous and diverse demands; handle multiple priorities; organize and plan work and projects; train others and provide lead work direction * Ability to maintain confidentiality and appropriately handle sensitive communications with students, employees, applicants, and external agencies Required Qualifications * Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience. Three years of progressively responsible professional student services work experience. * A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. * A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications * A master's degree in Counseling, Clinical Psychology, Social Work * 5 years of progressively responsible experience providing academic advising, student success, or student support services in a college or university setting * 3 years of experience planning, coordinating, and delivering student engagement activities such as workshops, webinars, orientations, or open houses * At least 2 years of experience using data analysis and reporting tools such as Microsoft Excel, Google Sheets, Tableau, or similar systems to compile and interpret student data. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,700/month - $6,200/month CSU Salary Range: $5,540/month - $7,893/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: January 12, 2025, through January 4, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 12 2025 Pacific Standard Time Applications close:
    $5.5k-7.9k monthly Easy Apply 46d ago
  • Academic Coordinator (AI for Biology)

    Genbio Ai

    Service coordinator job in Palo Alto, CA

    GenBio AI develops multiscale foundation models to decode and simulate human biology. Our team is accelerating towards an ambitious future where scientists can unlock humanity's biggest challenges in drug discovery, healthcare, and fundamental research with AIDO (AI-Driven Digital Organism): a unified framework for predicting, simulating, and programming biology across all scales. The foundation of this vision begins today as we engineer the virtual cell to model and simulate the fundamental unit of life. This vision has brought together a talent-dense group of product-minded researchers and engineers dedicated to bringing it to reality. Our team prides itself on our strong engineering culture and highly interdisciplinary and collaborative approach. We are based in Palo Alto, with satellite offices in Paris and Abu Dhabi. As we prepare to launch our products to a wider range of users across academia, we are looking for a motivated external facing coordinator to manage the release and ensure the launch is a success. The person in this position will work with leading academic groups to ensure that the virtual cell lab is appropriate for state of the art biological simulation and to gather and act upon feedback to further refine and improve the product. Responsibilities Partner selection and onboarding: Serve as the primary point of contact for academic partners, play a key role in selecting which ones to work with, lead the end-to-end onboarding process and technical training for the AIDO platform. Engagement: Be involved in the specific way the partners use the platform, understand their needs and the gaps in the offering. Synthesize user experiences and technical hurdles from academic labs into actionable product requirements for the engineering team. Program Management: Manage the operational lifecycle of pilot programs, including timeline tracking, access provisioning, utilization of compute, user activity and success metric reporting. Community Engagement: Coordinate and host scientific workshops, hackathons, and webinars to foster a collaborative user community around the platform. Strategic Support: Assist in identifying high-value academic labs and collaborative opportunities that align with GenBio's research roadmap. Qualifications Educational Background: Ph.D. or Master's degree in Computational Biology, Bioinformatics, or a related Life Sciences field; laboratory experience working with cell and molecular methods is a plus; ability to speak the language of scientists is essential. Familiarity with Bioinformatics software packages: Knowledge and prior use of software packages, and basic scripting such as in Python and SQL, for bioinformatics analysis including packages covering one or more of the following areas: genomics, structure, chemistry, clinical data, and imaging. Professional Experience: Experience in academic relations, technical program management, or customer success within a biotech or deep-tech environment. Communication Skills: Exceptional ability to translate complex scientific concepts for diverse audiences, bridging the gap between external researchers and internal engineers. Technical Literacy: Familiarity with AI foundation models and deep learning methodology. Understanding of how foundation models can be used for different aspects of biological simulations. Familiarity with lab work and the design of biological experiments. Collaborative & Outgoing: Naturally inclined to build new relationships, promote the technology enthusiastically, and actively seek out opportunities for partnerships. Operational Excellence: Strong organizational skills with a track record of managing multiple high-stakes relationships simultaneously in a fast-paced environment. Join us as we embark on this journey to redefine the future of biology and medicine.We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. GenBio AI participates in the U.S. Department of Homeland Security's E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit *****************
    $64k-105k yearly est. Auto-Apply 1d ago
  • On-Call Co-Curricular Coordinator

    SCU Credit Union 4.1company rating

    Service coordinator job in Santa Clara, CA

    On-Call Co-Curricular CoordinatorPosition Type:Fixed Term (Fixed Term) Hiring Range: $28.03- $30.83/hr. Compensation will be based on education, experience, skills relevant to the role and internal equity. The Co-Curricular Coordinator is a part-time role supporting the LEAD Scholars Program, which serves first-generation college students at Santa Clara University. This position focuses on student advising and co-curricular engagement by managing an internal opportunity board, assisting with professional development events, and guiding students in exploring internships, research opportunities, and leadership development. The role collaborates with the Associate director of Curricular and Co-Curricular Engagement to ensure that LEAD Scholars have access to valuable experiential learning opportunities. Key Responsibilities Student Advising & Support (50%) Provide one-on-one advising to students on career exploration, leadership development, and co-curricular engagement. Assist students in identifying and applying for internships, research experiences, and leadership roles. Support new LEAD student onboarding, including academic and career advising. Refer students to appropriate campus resources related to academic and professional development. Co-Curricular Program Development & Management (30%) Oversee and maintain an internal opportunity board featuring internships, research opportunities, scholarships, and professional development for LEAD Scholars. Plan and execute professional development workshops, networking events, and alumni panels. Work with the Associate Director to identify and promote relevant co-curricular opportunities for students on and off campus. Program Communication & Administration (20%) Collaborate on communications, including email, social media, and the LEAD website, to promote co-curricular opportunities. Maintain records of student participation. Qualifications Bachelor's degree required; Master's degree in higher education, student affairs, or a related field preferred. Experience in student advising, career services, or program coordination in higher education. Strong interpersonal and organizational skills, with the ability to work collaboratively. Knowledge of first-generation college student experiences and support strategies. Telecommute Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states. EEO Statement Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at ****************************** Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at **************. The report includes the type of crime, venue, and number of occurrences. Americans with Disabilities Act Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at *************.
    $28-30.8 hourly Auto-Apply 60d+ ago
  • Shelter Services Program Aide

    Samaritan House 4.0company rating

    Service coordinator job in San Mateo, CA

    El Camino House: 2175 S El Camino Real, San Mateo, CA 94403 (2) Weekend Day shift 7:00am - 03:30pm (2) Weekend Grave shift 11:30pm - 07:30am (2) Monday-Friday Swing shift 3:30pm - 12:00am Safe Harbor Shelter: 295 N Access Rd., South San Francisco, CA 94080 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Grave shift 11:30pm - 07:30am (1) Monday-Friday Day shift 7:00am - 3:30pm (This one requires bilingual English/Spanish AND intermediate computer proficiency) Pacific Shelter: 2610 El Camino Real, Redwood City, CA 94061 (1) Weekend Swing shift 3:30pm - 12:00am (1) Weekend Graveyard shift 11:30pm - 07:30am (1) Monday-Friday Swing shift 3:30pm - 12:00am OUR IMPACT For over 50 years, Samaritan House has been leading the fight against poverty in San Mateo County. We're the only organization that delivers the full breadth of essential services and personalized support to the working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own stability and remain an active, successful part of our community. After all, an enduring community is only possible when every person has the resources they need to live. OUR CULTURE We're passionate about providing our employees with a supportive work environment and experiences that help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse backgrounds and want to make a difference by fostering community care for our neighbors in need. YOUR IMPACT Under the general supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House's Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency's Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+ room non-congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Day Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need. ESSENTIAL FUNCTIONS OF THE JOB Resident Client Customer Service Delivery: Ensure the delivery of excellent, values driven and high-quality customer service in all aspects of the program. Deliver all service with a demonstrated commitment to treat clients, volunteers, and co-workers in a kind, compassionate manner at all times in all business dealings. Troubleshoot client needs, requests and concerns in a timely manner. Respond to the needs of clients and listen to their concerns or inquiries. Redirect when needed. Manage any situations that arise, acting professionally, appropriately and within professional boundaries to resolve problems. Shelter Safety and Risk Management: Safely respond to and assist with the management of any emergencies/accidents/incidents including but not limited to accidents, fire, police, client medical emergency, client interpersonal issues etc. Maintain safe shelter property and program environment (inside, outside) and storage areas in a clean, safe condition including all appliances and alarm system (with maintenance). Perform minor shelter repairs and maintenance. Conduct walk-through tours with Shelter Operations Manager of the facility to identify needed repairs and maintenance requiring shelter staff or facilities support. Know the current disaster plan for the shelter unit. Participate with the Shelter “safety team” maintaining and knowing how to execute a site's emergency plan. Participate in evaluation of emergencies as needed. Participate with all fire, health, and other needed facility inspections including fire drills at Shelter Sites as requested. Shelter Services Activities: Perform Client Onboarding - which includes client Intakes and orientations of the program. Educate, guide and explain to residents' rules and procedures of the program. Support any shelter service site and position as assigned and participate in all aspects of program delivery as requested. Conduct hourly inspections of assigned client personal space (house, room, bed, etc.). Post status for clients. Report to staff the condition of the client's personal space. Maintain, store, organize and distribute shelter supplies. Ensure adequate, labeled supplies of food, clean linens, towels, clothing, cleaning supplies, personal care/hygiene products, furniture, and equipment for clients, facility and the office. Shop for all needed food items as requested by supervisor. Perform head counts and during Grave Shift ensure two headcounts are completed. Assist with training, guidance and supervision of volunteers and related projects that support shelter operations. Ensure clients adhere to Shelter Services Policies, Protocols and Regulations according to internal agency and program policies. Administer warning notices to clients as needed. Supervise chores and clean-up daily. Participate in Community Outreach as needed. Support Case Managers with bed/room count and roll ups as needed. Maintain and update bus tickets spreadsheet. Ensure clean working facilities of offices, meeting rooms and kitchens. Perform End of Shift duties including Shelter Cleanup and status updates with incoming staff before shift ends. Shelter Administrative Support: Conduct all work within professional boundaries without exception. Conduct all work with reliable attendance and punctuality following agency and department policies- work assigned schedule and show up to work on time. Follow Agency policies for PTO and calling out sick. Perform Shelter front desk reception work including monitoring desk, monitoring safety, facility entrances, phone management, taking messages or redirecting calls/visitors to appropriate party. Support client intakes. Receive, Record and Coordinate in kind donations as needed. Inventory donated items and send records of contributions to the Shelter Operations Manager for acknowledgement. Ensure the in-kind donation policy is followed and no one takes such donations outside of the approval policy. Notify Manager if any constituent taking in kind donations of any type without supervisor approval. Assist Manager and Department staff with administrative duties as needed. Complete any special projects assigned for Shelter Services. This includes but not limited to creation and maintenance of documents as well as assisting with reports. Deliver excellent customer service to all agency constituents including but not limited to visitors, vendors, volunteers, staff, clients, donors. Ensure timely and informed communication with Manager at all times. Pick up mail from post office as assigned. Order office or program supplies as needed. Report and complete incident reports within 24 hours. Review incident report(s) with Manager immediately. Support other agency activities and special events where needed. Attend trainings and meetings assigned. Perform other duties as requested. Requirements JOB QUALIFICATIONS Please note our preferred and in some cases required qualifications for this position: EDUCATION: AA in Non-Profit Administration, Human Services or related field Minimum Education is GED or High School Diploma EXPERIENCE: 1-2 years of experience in the following: Working in a congregate or non-congregate residential facility - Shelter Experience. Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues. Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness. PREFERRED CERTIFICATIONS, LICENSES and SPECIAL SKILLS: Experience with Clarity Database or other client tracking databases. GENERAL REQUIREMENT: Ability to work flexible schedules is essential. Excellent communication skills both verbal and written required. Ability to follow directions independently and apply what is learned. Ability to establish and maintain successful and effective interpersonal relationships with all agency constituents. Must be able to work independently and collaboratively within teams. Excellent Computer Proficiency with Microsoft Office Suite including data entry and information management systems. Ability to quickly learn various computer programs and databases. Proven ability to conduct all interactions with all constituents in a highly ethical manner demonstrating high level of integrity, transparency and compassion in all work. Ability to meet deadlines and complete all work in a timely manner. Excellent data entry skills; strong organizational and time management skills; strong and effective multitasking skills. Accuracy and attention to detail is important as well as flexibility to meet the evolving needs of the department in a fast-paced work environment. Strong ability to maintain confidentiality and maintain excellent professional boundaries with constituents. Ability and desire to work with various constituents of diverse backgrounds. Demonstrated ability to exercise appropriate judgment with tact and diplomacy both under normal and stressful situations. Must be able to maintain appropriate composure and professionalism when faced with escalated situations. Positive and resilient attitude with ability to maintain grace under pressure, excel and contribute to a collegial and friendly working environment. Have a sense of humor and a collaborative spirit. Demonstrated solutions-based approach to problem solving in an effective, efficient and timely manner. Ability to be creative and show initiative. Self-starter. Ability to de-escalate issues. Ability to follow Agency Policies and organize required activities according to Samaritan House policies, procedures and best practices which include any related federal, state, or local agency requirement. Clean driving record- ability to get to and from job sites within the Agency as assigned. PHYSICAL REQUIREMENTS AND BACKGROUND CHECK References will be conducted by Samaritan House prior to employment. All employees will undergo formal criminal record background checks. You must have the physical, visual and auditory ability to perform the essential functions of the job, ensure a safe/secure work environment and respond to any emergencies with or without reasonable accommodations. Work involves occasional travel. Regular and repeated use of motor coordination and hand motions for computer data entry and writing. Extended periods of sitting. Must be able to focus on single or multiple subject matters for extended periods of time. Candidate should have the physical ability to occasionally lift and/or move items (approximately 15 lbs.). Occasional sitting, walking, carrying, reaching, speaking, listening for extended periods of time. Work environment can be high stress and fast paced due to crisis intervention. This position will require use of company mobile devices which will be provided. Salary Description $21 - $23.50 per hour
    $21-23.5 hourly 60d+ ago
  • Social Services Medical Care Coordinator - Bilingual

    Ravenswood Family Health Center 3.5company rating

    Service coordinator job in East Palo Alto, CA

    ORGANIZATION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health. POSITION SUMMARY The Social Services Medical Care Coordinator, under the administrative direction of the Senior Manager of Social Services, is a key staff member that will provide vulnerable patients and their families with the resource support needed to achieve their health care goals in outpatient and community settings. The Social Services Medical Care Coordinator will conduct assessments, care plans, perform medication reconciliation, and collaborate with interdisciplinary teams to ensure patients receive holistic and effective care. This position reports to the Senior Manager of Social Services, but works closely with the Department Manager of Social Services, Social Services Care Coordinators, IBHS staff, Enhanced Care Management (ECM), Medication Assisted Treatment (MAT) Team, pediatrics social worker, and the Health Care for the Homeless (HCH) Manager. DUTIES AND RESPONSIBILITIES To be performed in accordance with RFHN Policies and Procedures Collaborates with ECM, MAT, HCH, IBHS, and other RFHN care teams to develop appropriate care management plans based on patients' and their families' medical, social and mental health needs. Conducts thorough assessments to evaluate the medical and social needs of Social Services patients. Collaborates with Care Coordinators to develop and implement tailored care plans that address the unique medical needs of RFHN patients. Assists with Durable Medical Equipment (DME) orders for Social Services patients, ensuring they are processed efficiently and effectively. Facilitates transitional care planning to ensure seamless transitions for Social Services patients moving between different levels of care. Participates in discharge planning processes to prepare patients for successful transitions back into community setting. Provide patient education about their health conditions. Facilitate engagement between patient and their primary care providers and specialists to ensure continuity of care. Works closely with interdisciplinary teams, including social workers, care coordinators, medical providers, nurses, behavioral health staff, among other specialties to ensure comprehensive patient care. Attends, participates in, and reports status of program activities at 1:1 meeting with supervisor and other meetings as requested by supervisor. Visit patients' homes or in the community to complete medication reconciliation, ensuring accurate and complete medication lists for Social Services patients. Brings urgent/critical issues to supervisor's attention with a sense of urgency. Documents comprehensive progress notes in a timely manner in the patient's health care record. Maintains compliance with all applicable county, state and federal laws and regulations, funder and program requirements, including maintaining timely accurate documentation in EPIC and Health Plan electronic systems. May carry a small caseload depending on program needs. Other duties as assigned and requested. Qualifications QUALIFICATIONS California LVN or RN License (preferred), plus a minimum of 2 years of nursing experience, preferably in community health or case management. Alternatively, graduated from a Medical Assisting Program, plus a minimum of 5 years clinical experience, plus one year in care coordination required. Bilingual English/Spanish proficiency required. Knowledge of individual and group behavior, human growth and development, and family relationships. Knowledge of public health principles, including the social determinants of health. Knowledge of community resources, social service agencies and functions of those agencies. Proactive approach to daily tasks. Proficient in data entry and computer software; experience with Epic software a plus. Able to travel to all clinic locations, patient's residence and/or other community setting to meet patients. California Drivers' License and automobile insurance required. Able to function independently and consult with a clinical provider when necessary. Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended. ESSENTIAL SKILLS REQUIRED Excellent verbal and written communication skills and demonstrated ability to adapt communication style to audience; strong skills to motivate, inspire and persuade. Excellent interpersonal skills with the ability to foster trust and respect among patients from diverse language and cultural backgrounds. Ability to counsel clients of all ages and problems. Communicates with warmth and confidence. Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations. Ability to organize multiple tasks and manage competing priorities. The pay range for this position is $40.00 to $55.00 per hour. However, the final base pay will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers. Ravenswood Family Health Network is an equal opportunity employer.
    $40-55 hourly 18d ago
  • Admissions Specialist

    LGTC Group

    Service coordinator job in San Jose, CA

    The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing. Duties and Responsibilities: The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator. Responsibilities include but are not limited to: Daily ongoing communication via phone, email, and fax with clients and referral sources Input and Organize Data Follow up with completion of patient registration, including signing of ROI, Consent for Tx, required Clinical Scales on EHR and Clinicom, and acquire client medical records as needed. Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission. Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission. Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year Benefits: Pay: $21-$24/hr Health Insurance Dental insurance 401k Life insurance Paid time off Vision insurance Schedule: Job Type: Full-time, Non-Exempt Weekly Hours: 40 8-hour shift, 8AM-5PM negotiable Work setting: In-Person San Jose, CA Requirements: Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year
    $21-24 hourly 7d ago
  • Admissions Specialist

    Los Gatos Therapy Center

    Service coordinator job in San Jose, CA

    The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing. Duties and Responsibilities: The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator. Responsibilities include but are not limited to: Daily ongoing communication via phone, email, and fax with clients and referral sources Input and Organize Data Follow up with completion of patient registration, including signing of ROI, Consent for Tx, required Clinical Scales on EHR and Clinicom, and acquire client medical records as needed. Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission. Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission. Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year Benefits: Pay: $21-$24/hr Health Insurance Dental insurance 401k Life insurance Paid time off Vision insurance Schedule: Job Type: Full-time, Non-Exempt Weekly Hours: 40 8-hour shift, 8AM-5PM negotiable Work setting: In-Person Campbell, CA Can you describe your previous experience in Customer Service or related fields? Describe a time where you were able to de-escalate an emotionally charged or high conflict interaction with a customer/client and/or coworker? Can you give an example of a time when you had to resolve a difficult problem related to your job in customer service, and what steps did you take to reach a resolution? What strategies do you use to engage and build professional and personable relationships with others? How do you maintain your enthusiasm and energy in the face of challenges that arise with others, within or outside of the workplace?
    $21-24 hourly Auto-Apply 60d+ ago
  • Child Nutrition Coordinator

    Salinas City Elementary

    Service coordinator job in Salinas, CA

    Salinas City Elementary See attachment on original job posting Bachelor's degree in institutional food management, nutrition, dietetics, or a related field. Must possess and maintain status as a Registered Dietitian in accordance with the Academy of Nutrition and Dietetics (formerly American Dietetic Association) standards. Must obtain a valid Food Safety Manager Certificate issued by an authorized agency within the completion of the employee probationary period and maintain certification throughout employment in this classification. Bilingual English/Spanish Letter of Introduction Resume Three current Letters of Recommendation Bachelor's degree in institutional food management, nutrition, dietetics, or a related field. Must possess and maintain status as a Registered Dietitian in accordance with the Academy of Nutrition and Dietetics (formerly American Dietetic Association) standards. Must obtain a valid Food Safety Manager Certificate issued by an authorized agency within the completion of the employee probationary period and maintain certification throughout employment in this classification. Bilingual English/Spanish Letter of Introduction Resume Three current Letters of Recommendation * Letter of Introduction * Letter(s) of Recommendation (3) * Resume Comments and Other Information Masters, Doctorate, and Certified Biliterate Stipends available
    $41k-58k yearly est. 38d ago
  • Program Coordinator II - Youth Programs

    Ecology Action

    Service coordinator job in Santa Clara, CA

    Job Description Join Our Youth Programs Team! Ecology Action is dedicated to creating a sustainable future through innovative education and outreach programs. We are seeking a passionate Part-time Program Coordinator to join our Youth Team! About Ecology Action At Ecology Action, we believe every person counts and every action matters. We've made it our mission to advance equitable community climate solutions and reduce GHG emissions through partnership, education and action. Every action we take today can create the future we want-one where people and planet can thrive together. Join Ecology Action in building a sustainable future where equity, resilience, and innovation are at the core. Together, we can make it happen. About the Role As a Program Coordinator II - you will deliver engaging pedestrian and bicycle safety education to K-12 students, collaborate with school and district partners, and assist in coordinating community events. The role primarily involves on-campus instruction, student engagement, and ensuring high-quality program implementation and data tracking, with most activities taking place within Santa Clara County- Peninsula region (Cupertino, Sunnyvale, and Palo Alto). What you'll be doing Student Engagement and Education Delivering onsite presentations and assemblies in schools. Managing and conducting on-bike safety training on school premises. Leading walking field trips in the school neighborhood. Setting up and dismantling obstacle courses for training. Fostering a positive learning environment for children. Contributing to student safety in their neighborhoods. Coordination of Program Delivery and Administration Scheduling, coordinating, and tracking data related to the programs. Spending time in the office for administrative tasks and fieldwork at schools and the general community. Evaluating student assessments before and after presentations. Ensuring accurate timesheet hour allocation across cost centers. Supporting grant contract management as required (e.g. deliverable tracking, photo/video documentation). Tracking and reporting program data accurately and according to deadlines. Event Coordination and Execution Collaborating with school principals, teachers, CBOs, and staff to schedule events. Organizing and conducting events related to education, encouragement, and community engagement. Preparing and assembling necessary materials, including paperwork, bicycles, helmets, and safety equipment. Providing in-field support and guidance to program volunteers, student intern onboarding, training, coordination, and management, as required. Maintain, transport, and inventory, program equipment (bikes, helmets, cones, teaching materials). What We're Looking For A minimum of 2 years' experience in a youth education or teaching role; or an equivalent combination of education and experience may be qualifying. Proven experience with community outreach and education. Bilingual (Spanish, Vietnamese, or Mandarin) Ability to instill and nurture enthusiasm in students about biking or walking safely and the benefits of other modes of active transportation. Exceptional classroom management skills. Proficiency with Microsoft Office suite (Word, PowerPoint, and Excel). Valid California Class C driver's license, a reliable personal vehicle, and current automobile insurance. Ability to work effectively within a team. Ability to maintain a high level of organization and attention to detail. Preferred Qualifications Bachelor's degree in a related field is preferred but not required. Minimum of three years of teaching experience in any capacity. Experience coordinating with multiple agencies. Experience working with grants and/or contracts. Experience with Safe Routes to School or bike/pedestrian education. Knowledge of traffic safety, Vision Zero, or active transportation principles. Comfort riding in urban environments and teaching on bike skills (training provided). Familiarity with K-12 school operations and multisite coordination. First Aid/CPR certification (or willingness to obtain). Work Environment The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regular duties for this position involve sitting, standing, conversing, hearing, and using a computer keyboard and monitor. The work environment is diverse, encompassing an office setting, remote work from home, and fieldwork at schools and community events for planning and executing youth bicycle and pedestrian safety training. Preparation for these training events includes frequent trips to the basement storage unit to load and unload supplies, such as bicycles, helmets, and other materials, into the agency trailer. The employee should be capable of regularly lifting and moving items weighing up to 50 pounds. This position requires travel to various locations based on the assigned geographic team. Services areas include, but are not limited to: City of Cupertino, City of Sunnyvale, City of Mountain View, San Mateo County, City of Palo Alto, and Santa Cruz County. The role requires availability from 6 am to 4 pm on weekdays for scheduled school day events, with occasional weekend or evening events. Are You Ready? Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Join us at Ecology Action and contribute to a sustainable future!
    $34k-48k yearly est. 12d ago
  • Social Services Designee

    AHMC Healthcare 4.0company rating

    Service coordinator job in Moss Beach, CA

    The Social Services Designee is under supervisor of social worker. The primary purpose of your job position is to plan, develop, organize, implement, and direct in according with current and existing Federal, State, and Local standards, as well as our established policies and procedures to ensure that the emotional and social needs of the resident are met and maintained on an individual basis. Responsibilities Plan, develop, organize, and implement in the overall Social Services function in the facility. Meet with Social Worker or Director of Nursing and other facility management personnel in planning social services functions during IDT meeting. Will represent facility as Grievance officer and collaborate with Social Worker or Director of Nursing and other Interdisciplinary Team in resolving issues. Be responsible to oversee behavior management and collaborate with the Interdisciplinary Team and coordinate with the Psychiatrist's psychotropic gradual dose reduction schedule. Responsible for ensuring the facility is providing necessary behavioral, mental, and/or emotional health care and services to each resident. Responsible for referring resident ancillary services such as Dental, Optometry, Audiology, Podiatry, Psychology, and Psychiatry. Maintain a good working rapport with other departments, as well as outside community health, welfare, and social agencies to ensure that social service programs are properly maintained and meet the needs of the residents. Keep abreast of current Federal and State regulations and recommend necessary changes as needed. Review departmental policies and procedures and recommend changes concurrent to recent regulatory guidance. Develop and manage a departmental budget and monitor expenditures. Serve on various committees of the facility as appointed by the Administrator, Social Worker or Director of Nursing. Collaborate training with other disciplines with in-service programs that can be used by staff in behavior and other related areas in social service. Participate in discharge planning and coordinate with outside resources and agencies to ensure safe discharge is provided with residents. Utilize IDT to ensure social service needs are discussed and met and maintain communications with resident family members. Collaborate with other disciplines to schedule Interdisciplinary team meetings for discharge planning, psycho-social/behavioral care plans, POLST form accurate and resident assessments with new admissions, quarterly and annually, or significant change as necessary. Arrange and collaborate appointment and transportation needs of residents as necessary. Arrange transportation upon discharge. Provide resident and family resources information with financial aid options from government and private agencies. Provide assistance and direction to staff members when dealing with problematic and behavioral situations. Responsible for storing and retain Grievances record for 3 years. Ensure to document events timely and accurately Ensure assessments/observation are completed timely with new admissions, quarterly and annually, and with significant changes. Responsible for ensuring Social Service Department maintains the Theft & Loss program of the facility and stores Theft & Loss records per state and federal regulations. All other related duties as assigned by the facility Administrator or Director of Nursing such as delivering mail to the resident's room, assisting residents fill voting forms, support residents bring the mail to the post office, etc. Qualifications Education/Experience Social Services Certification (ACSW) from an accredited program within 3 months of hiring Previous SNF experience preferred. Preferred State requirement Full Covid-19 vaccination up to date. Hospital Description AHMC- Seton Medical Center has a long tradition of providing patient-centered, quality care and a commitment to clinical excellence and our community. Founded in 1893, the 357-bed medical center now serves 1.5 million residents of San Francisco and northern San Mateo County with comprehensive inpatient and outpatient medical specialties, as well as emergency and urgent care services. Its sister facility, Seton Coastside, is a 116-bed skilled nursing complex offering inpatient care and the only 24-hour standby Emergency Department on the Pacific Coast between Daly City and Santa Cruz. We pride ourselves on improving the health and well-being of our patients, community, and populations, we serve with high quality community partnerships, and continuous innovation to our health care delivery system and this is why we need caring, committed people on our team - like you. Join us on our mission to deliver the safest and highest quality patient-centered care.
    $50k-68k yearly est. Auto-Apply 28d ago
  • Admissions Advisor

    Distro

    Service coordinator job in San Jose, CA

    The Admissions Advisor [AA] is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AA is ultimately the primary screen for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in. In the advisory role, the AA will monitor students enrolled during the pre-requisite course and the first 30 days of the program to help support the student through the transition process and if necessary revisit the initial goals and personal situation of the student. Review and call all web inquiries and call-ins Set appointments and tours with prospective students Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances Educate candidates on the nature of the program and its academic demands Clearly communicate program requirements, academic requirements, and documentation needs Providing results to candidates one on one for feedback and coaching Complete application form with students Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process Prepare student enrollment report for discussion at weekly campus meeting Attend weekly staff meetings as directed by the Campus DirectorParticipate in community functions and career days Participate in campus graduation ceremonies (see graduation procedure) Actively seek out and participate in, ongoing admissions best practices Assigned duties as required by their direct manager #NL
    $63k-121k yearly est. Auto-Apply 20d ago
  • Admissions Specialist

    LGTC Group

    Service coordinator job in San Jose, CA

    The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing. Duties and Responsibilities: The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator. Responsibilities include but are not limited to: Daily ongoing communication via phone, email, and fax with clients and referral sources Input and Organize Data Follow up with completion of patient registration, including signing of ROI, Consent for Tx, required Clinical Scales on EHR and Clinicom, and acquire client medical records as needed. Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission. Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission. Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year Benefits: Pay: $21-$24/hr Health Insurance Dental insurance 401k Life insurance Paid time off Vision insurance Schedule: Job Type: Full-time, Non-Exempt Weekly Hours: 40 8-hour shift, 8AM-5PM negotiable Work setting: In-Person San Jose, CA Requirements Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year Salary Description $22-24hr
    $22-24 hourly 60d+ ago
  • Admissions Specialist

    Los Gatos Therapy Center

    Service coordinator job in San Jose, CA

    The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing. Duties and Responsibilities: The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator. Responsibilities include but are not limited to: Daily ongoing communication via phone, email, and fax with clients and referral sources Input and Organize Data Follow up with completion of patient registration, including signing of ROI, Consent for Tx, Clinical Scales on EHR and Clinicom, and acquire client medical records as needed. Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission. Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission. Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service Qualifications: High school diploma or equivalent Must possess good follow-up and personal skills Demonstrates competence in reacting to and handling emergencies Documentation skills Ability to effectively communicate with people at all educational levels and from various diverse backgrounds Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and fluctuating workflow Experience: Customer service: 1 year Benefits: Pay: $21-$24/hr Health Insurance Dental insurance 401k Life insurance Paid time off Vision insurance Schedule: Job Type: Full-time, Non-Exempt Weekly Hours: 40 8-hour shift, 8AM-5PM negotiable Work setting: In-Person Campbell, CA Can you describe your previous experience in Customer Service or related fields? Describe a time where you were able to de-escalate an emotionally charged or high conflict interaction with a customer/client and/or coworker? Can you give an example of a time when you had to resolve a difficult problem related to your job in customer service, and what steps did you take to reach a resolution? What strategies do you use to engage and build professional and personable relationships with others? How do you maintain your enthusiasm and energy in the face of challenges that arise with others, within or outside of the workplace?
    $21-24 hourly Auto-Apply 60d+ ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Santa Cruz, CA?

The average service coordinator in Santa Cruz, CA earns between $33,000 and $64,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Santa Cruz, CA

$46,000

What are the biggest employers of Service Coordinators in Santa Cruz, CA?

The biggest employers of Service Coordinators in Santa Cruz, CA are:
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