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The differences between service operations managers and administrative operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service operations manager and an administrative operations manager. Additionally, a service operations manager has an average salary of $82,811, which is higher than the $58,648 average annual salary of an administrative operations manager.
The top three skills for a service operations manager include customer service, patients and customer satisfaction. The most important skills for an administrative operations manager are payroll, customer service, and oversight.
| Service Operations Manager | Administrative Operations Manager | |
| Yearly salary | $82,811 | $58,648 |
| Hourly rate | $39.81 | $28.20 |
| Growth rate | 6% | 6% |
| Number of jobs | 328,657 | 325,720 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 62% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
Service operations managers are responsible for overseeing all aspects of service-oriented businesses. Typical duties of a service operations manager include hiring, training, and managing employees, developing and approving organizational policies and budgets, and managing all aspects of marketing. Additional duties include ensuring the successful and effective management of productivity, labor and quality control, communicating job expectations, and planning and reviewing compensation actions. Service operations managers are also expected to analyze space and employee requirements and process workflow, and to ensure that a safe and healthy work environment is maintained.
An administrative operations manager spearheads and oversees a company's administrative operations, ensuring efficiency and smooth workflow. Among their responsibilities include setting goals and budgets, establishing guidelines and timelines, training staff, and developing strategies to optimize various departments' daily operations. Their responsibilities include performing inspections and assessments, conducting research and analysis, liaising with external parties, and presenting progress reports to higher-ranking officials. Moreover, an administrative operations manager must lead and encourage teams to reach goals, all while enforcing the company's policies and regulations.
Service operations managers and administrative operations managers have different pay scales, as shown below.
| Service Operations Manager | Administrative Operations Manager | |
| Average salary | $82,811 | $58,648 |
| Salary range | Between $47,000 And $143,000 | Between $39,000 And $87,000 |
| Highest paying City | San Francisco, CA | San Carlos, CA |
| Highest paying state | California | California |
| Best paying company | VMware | Riverbed Holdings, Inc. |
| Best paying industry | - | Real Estate |
There are a few differences between a service operations manager and an administrative operations manager in terms of educational background:
| Service Operations Manager | Administrative Operations Manager | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between service operations managers' and administrative operations managers' demographics:
| Service Operations Manager | Administrative Operations Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 67.1% Female, 32.9% | Male, 40.8% Female, 59.2% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |