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The differences between service operations managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service operations manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a service operations manager has an average salary of $82,811, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a service operations manager include customer service, patients and customer satisfaction. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Service Operations Manager | Certified Medical Technician | |
| Yearly salary | $82,811 | $38,859 |
| Hourly rate | $39.81 | $18.68 |
| Growth rate | 6% | 5% |
| Number of jobs | 328,657 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 28% |
| Average age | 44 | 44 |
| Years of experience | 6 | 12 |
Service operations managers are responsible for overseeing all aspects of service-oriented businesses. Typical duties of a service operations manager include hiring, training, and managing employees, developing and approving organizational policies and budgets, and managing all aspects of marketing. Additional duties include ensuring the successful and effective management of productivity, labor and quality control, communicating job expectations, and planning and reviewing compensation actions. Service operations managers are also expected to analyze space and employee requirements and process workflow, and to ensure that a safe and healthy work environment is maintained.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Service operations managers and certified medical technicians have different pay scales, as shown below.
| Service Operations Manager | Certified Medical Technician | |
| Average salary | $82,811 | $38,859 |
| Salary range | Between $47,000 And $143,000 | Between $28,000 And $53,000 |
| Highest paying City | San Francisco, CA | Denton, TX |
| Highest paying state | California | Alaska |
| Best paying company | VMware | Favorite Healthcare Staffing |
| Best paying industry | - | Health Care |
There are a few differences between a service operations manager and a certified medical technician in terms of educational background:
| Service Operations Manager | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | University of Pennsylvania | University of Connecticut |
Here are the differences between service operations managers' and certified medical technicians' demographics:
| Service Operations Manager | Certified Medical Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 67.1% Female, 32.9% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 10% | 8% |