Service provider vs direct service provider

The differences between service providers and direct service providers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service provider has an average salary of $35,089, which is higher than the $28,496 average annual salary of a direct service provider.

The top three skills for a service provider include customer service, cleanliness and social work. The most important skills for a direct service provider are direct care, mental illness, and intellectual disabilities.

Service provider vs direct service provider overview

	Service Provider	Direct Service Provider
Yearly salary	$35,089	$28,496
Hourly rate	$16.87	$13.70
Growth rate	12%	36%
Number of jobs	25,552	49,939
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 40%
Average age	43	48
Years of experience	12	-

Service provider vs direct service provider salary

Service providers and direct service providers have different pay scales, as shown below.

	Service Provider	Direct Service Provider
Average salary	$35,089	$28,496
Salary range	Between $23,000 And $51,000	Between $21,000 And $37,000
Highest paying City	San Francisco, CA	Juneau, AK
Highest paying state	Hawaii	Alaska
Best paying company	Meta	North Carolina A&T State University
Best paying industry	Insurance	Professional

Differences between service provider and direct service provider education

There are a few differences between a service provider and a direct service provider in terms of educational background:

	Service Provider	Direct Service Provider
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 40%
Most common major	Psychology	Psychology
Most common college	SUNY at Binghamton	-

Service provider vs direct service provider demographics

Here are the differences between service providers' and direct service providers' demographics:

	Service Provider	Direct Service Provider
Average age	43	48
Gender ratio	Male, 39.3% Female, 60.7%	Male, 28.6% Female, 71.4%
Race ratio	Black or African American, 11.9% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 7.1% White, 56.0% American Indian and Alaska Native, 1.7%	Black or African American, 8.4% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 7.8% White, 61.6% American Indian and Alaska Native, 1.2%
LGBT Percentage	11%	7%

Differences between service provider and direct service provider duties and responsibilities

Service provider example responsibilities.

Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
Certify to administer first aid, CPR; dispense medication.
Certify in first aid and CPR programs via company training.
Ensure contracts comply with HIPAA, fraud and abuse regulations and CMS guidelines.
Provide assistance to DHS provider staff in order for them to better navigate through the social service systems.
Exceed company standards for unit cleanliness and client/partner satisfaction.

Direct service provider example responsibilities.

Train and experience in adult and child first aid and CPR.
Certify medicine administer, CPR and first aid certify, CPI certify.
Assist residents in activities of daily living (ADL's) on a daily basis.
Prepare documents on the computer for annual ISP meetings with clients and their team members.
Pass medications, attend ISP meetings, help with personal hygiene, work on state goals.
Job duties include job coaching, skill training, ADL management, and implementing behavior management plans.

Service provider vs direct service provider skills

Common service provider skills

Customer Service, 31%
Cleanliness, 20%
Social Work, 7%
Mental Health, 5%
Patients, 4%
Community Resources, 2%

Common direct service provider skills

Direct Care, 29%
Mental Illness, 20%
Intellectual Disabilities, 18%
Developmental Disabilities, 6%
Direct Services, 4%
CPR, 4%

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Zippia Careers
Community and Social Services Industry
Service Provider
Service Provider vs Direct Service Provider

Updated January 8, 2025

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