Post job

Service supervisor jobs in Augusta, GA - 78 jobs

All
Service Supervisor
Team Leader
Service Director
Service Manager
Field Service Supervisor
Customer Service Team Manager
Branch Service Manager
Customer Service Leader
Contact Center Supervisor
Operation Supervisor
  • Customer Service Manager - State Farm Agent Team Member

    B.J. Jordan 3.9company rating

    Service supervisor job in Grovetown, GA

    Replies within 24 hours Benefits: Car allowance Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION:As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, management skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal management-focused and proactive team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement office policies and procedures. Handle escalated customer complaints and issues. Monitor agency workflows and help maintain operational efficiency. Assist with sales conversations, policy changes, and cross-selling when appropriate. QUALIFICATIONS: Prior management or leadership experience required. Strong organizational and problem-solving skills. Excellent written and verbal communication. Ability to work independently and manage multiple priorities. Prior sales experience required. Must be comfortable with some travel. Compensation: $60,000.00 - $90,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grovetown, GA and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $23k-35k yearly est. Auto-Apply 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Manager - State Farm Agent Team Member

    B.J. Jordan-State Farm Agent

    Service supervisor job in Grovetown, GA

    Job DescriptionBenefits: Car allowance Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, management skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal management-focused and proactive team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement office policies and procedures. Handle escalated customer complaints and issues. Monitor agency workflows and help maintain operational efficiency. Assist with sales conversations, policy changes, and cross-selling when appropriate. QUALIFICATIONS: Prior management or leadership experience required. Strong organizational and problem-solving skills. Excellent written and verbal communication. Ability to work independently and manage multiple priorities. Prior sales experience required. Must be comfortable with some travel.
    $28k-50k yearly est. 3d ago
  • HVAC Service Field Supervisor

    Busby's Heating and Air Conditioning

    Service supervisor job in Augusta, GA

    WHO WE AREBusby's is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBY'S Total Comp - $60K - $70K+ w/spiffs, incentives & bonuses, based on experience Includes company vehicle, phone, tablet and fuel card Monday-Friday schedule. No on-call rotation Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0-5 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annually-get paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramsey's SmartDollar financial wellness program Continuing education Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sam's Club membership Free Comfort Club maintenance membership Employee events, appreciation days, and more POSITION SUMMARYThe Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals. This role is responsible for field-level performance - ensuring technicians are productive, well-trained, safety-focused, and aligned with the company's values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making. This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee. QUALIIFICATIONS Minimum 5 years of experience as a residential HVAC service technician Strong diagnostic and repair expertise in HVAC systems EPA certification NATE certification Demonstrated leadership or mentoring experience Excellent communication and coaching skills Strong customer focus and problem-solving abilities Valid driver's license and clean driving record VIDEO - LEARN MORELearn what it's like to work at Busby's - *********************** Compensation: $60,000.00 - $70,000.00 per year There are many exciting options for a career in HVAC waiting to be explored. At Busby's we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customer service, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You'll build life-long friendships at Busby's. WHAT WE OFFER Family-oriented, safe and modern work environment Our top performers are among the highest paid in Augusta Company-wide bonus plan based on achieving annual revenue goals Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional supplemental insurance programs Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0-5 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annually-get paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramsey's SmartDollar financial wellness program Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sam's Club membership ½ Off your monthly gym membership up to $25 Free Comfort Club maintenance membership Christmas Club savings Account Complimentary Sam's Club membership Industry-leading, company-paid training Industry certifications Free Comfort Club (maintenance) membership Tremendous opportunities for advancement Employee events, appreciation days, and more We've been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (************************************ If you want to be part of something bigger than just a job - explore our job opportunities below to find exactly what you're looking for.
    $60k-70k yearly Auto-Apply 60d+ ago
  • PT Customer Service Leader

    Ahold Delhaize

    Service supervisor job in Augusta, GA

    A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations. JOB DESCRIPTION Count on me - We know what to do, we make it easy, we do our part and we care! Job Title: Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers' order and handles the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and performs overrides Identify customers needing assistance and offers to take the customer's order to their car Maintain alertness and calls for assistance when needed to service customers per service standards Check prices quickly and accurately Is courteous and helpful to other associates Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front end area of the store has a neat and clean presentation Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Adhere to all company guidelines, policies and standard practices Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer based training (CBT) and training aid courses Perform all other duties as assigned Qualifications: High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents BOTTLES where applicable: Move empty bottles and containers from the front end to the back room 08/24/2021: Change in job code from 406/407 to SF job code 1300434 At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
    $25k-31k yearly est. 60d+ ago
  • Director, Teen Services

    Bgcgreateraugusta

    Service supervisor job in Augusta, GA

    TITLE: Director, Teen Services DEPARTMENT: Administration SUPERVISOR: Director, Programs STATUS: Full Time, Exempt Boys & Girls Clubs of Greater Augusta is offering an exciting opportunity for the right person to join our dynamic, forward-thinking team. We rely on the dedication of caring team members to provide a safe, nurturing environment for kids to learn and grow. Our staff are educators, coaches, artists, mentors, community leaders and ambassadors. Are you ready to join a team of passionate individuals who are working to make a difference in the lives of kids in our community? POSITION SUMMARY: Directs/manages overall daily operations of the teen program with the primary concern for program and service delivery. Develop local resources for Club teens ages 13 - 18, supervision of staff, school relations and membership administration. This program will foster positive self-identity; educational, employment, social, emotional, and cultural competencies; community and civic involvement; health and life skills and a moral compass. KEY ROLES & ESSENTIAL JOB RESPONSIBILITIES OPERATIONS: Responsible for leading all teen program initiatives and events. Responsible for ensuring that member and program data is entered into the member tracking system. Build and maintain relationships with teens and their families. Develop programs and activities that prepare youth for success in accordance with our mission and vision. Approach challenges and collaborative efforts with a strengths-based and positive attitude. Participate in county-wide program quality improvement efforts. Supervise other staff during teen nights and other teen programs when assigned. Marketing and promotion of programs to recruit and retain teen members. Ensure teen participation in impact programs. Conduct outreach and recruitment programs to reach underserved teen youth. Accountable for maintaining the safety of the Clubhouse. Participate in special programs or events as directed. Take the initiative in researching best practice programs and proven methods for youth development. Create a culture of learning, safety, and belonging that drives great outcomes for BGCGA teen participants. Oversee all BGCGA teen programs and staff leaders. Collaborate with the Chief Program Officer to embed the teen program in the overall BGCGA program pathway. Conduct a comprehensive analysis of BGCGA teen program effectiveness, make changes as needed, and share the metrics to measure and our regular progress. Lead goal setting, reflection, and continuous learning across teen programs and sites based on annual objectives and key results. Measure and communicate program impact. Adapt teen programs to meet community needs and optimize student recruitment and retention. Develop marketing tool to share findings with other constituents, such as the Chief Development Officer. Provide staff with timely and actionable data that leads to better outcomes. Report progress toward program goals quarterly to the Chief Program Officer Instill high expectations and accountability for all teen staff. Coach teen staff to implement quality programs, engage in continuous learning, and achieve goals. Lead professional development and training for teen program staff. Performs other related duties and responsibilities as required or as assigned. ORGANIZATION WIDE FOCUS AREAS: Ensure support and execution for Boys & Girls Clubs of America and BGCGA specific programs. Secure and Manage community, corporate, and educational partnerships in career exploration, skill development, job readiness, college prep, and work-based learning. Serve as the liaison between businesses, colleges, universities, and postsecondary institutions and BGCGA. Lead summer work-based learning initiatives for internal and external opportunities. QUALIFICATIONS EDUCATION: Bachelor's degree from an accredited college or university required in a related field of study. EXPERIENCE: Three or more (3+) years related work experience in the field of youth development and/or college access programs preferred. Previous experience with Boys & Girls Clubs strongly desired. SKILLS: Ability to manage multiple tasks and to develop solutions to problems with limited supervision. Excellent human relations skills and ability to motivate staff and teens at multiple locations. Strong verbal, written and presentation communication skills. Ability to establish and maintain effective working relationships with Club staff, program partners, volunteers, community groups, and other related agencies. RELATIONSHIPS Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain, or interpret guidelines/instructions. External: Maintains contact with external community groups, schools, members' parents, and organizations. ENVIRONMENT & WORKING CONDITIONS Physical requirements include physical exertion such as lifting, stretching, and bending as well as sitting for prolonged periods of time. Nearly always indoors. May be exposed to sounds and distractions such as from office equipment, various meetings or gatherings taking place. DISCLAIMER The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. You may be asked to perform other related duties and responsibilities as needed. You will be required to complete a criminal record check as a condition of employment.
    $81k-141k yearly est. Auto-Apply 35d ago
  • Service Manager

    Phillips Management 3.9company rating

    Service supervisor job in Augusta, GA

    Job DescriptionDescription:Now Hiring: Service Manager Position Type: Full-Time | Immediate Opportunity Because We Already Know: You're the one who keeps it all running. You're the person everyone depends on - the one who keeps the team focused, gets the right parts, and knows how it all fits together because you've done it all. At Phillips Management Group (PMG), we see you. We need you. We know real success starts with people - that's why we invest in our teams, empower leadership, and build a culture rooted in trust, recognition, and opportunity. Here, your knowledge, work ethic, and innovation won't just be valued - they'll lead the way. Your Role: Service Manager As the Sr. Service Manager at Iron Horse/Spicewood/Thornberry , you'll work alongside the Property Manager to ensure our community runs smoothly, looks exceptional, and delivers an outstanding experience for residents. From leading maintenance operations to managing large-scale projects, you'll be the operational heartbeat of a thriving, high-volume property. Key Responsibilities Lead, train, and motivate maintenance technicians to deliver quality service and professionalism. Oversee daily operations including service requests, pool care, make-readies, preventative maintenance, and vendor coordination. Utilize OneSite to schedule work orders, record service data, and process invoices accurately. Conduct property inspections and delegate work orders efficiently. Coordinate move-out/move-in processes to maintain readiness and quality standards. Manage vendor bids, equipment orders, and supply inventory. Maintain OSHA, SDS, and EPA compliance documentation. Respond to resident service issues promptly and courteously. Support hands-on maintenance in HVAC, plumbing, carpentry, electrical, and appliance repair. Ensure landscaping, curb appeal, and community standards reflect PMG excellence. Serve as a leader, mentor, and problem-solver for your maintenance team. Requirements:What You Bring to the Team Experience managing maintenance for a large property. High school diploma or GED required. 3+ years of maintenance leadership experience preferred. Strong communication, organization, and customer service skills. Proficiency with computers and property management systems (OneSite experience preferred). Ability to create, track, and manage schedules and invoices digitally. Valid driver's license and reliable transportation. CFC, CPO, or HVAC certifications preferred (not required). A hands-on, can-do attitude - and a passion for doing things right the first time. Why Join PMG? Competitive pay + generous sign-on bonus Hands-on training for HVAC, electrical, plumbing, and fire safety Career growth & certification support Comprehensive benefits including health, dental, vision, life, and 401(k) match Generous PTO to support your work-life balance “PMG Gives Back” initiatives - from food drives to community volunteering Work Environment & Physical Demands Regularly walk the property and access all building areas. Lift or move equipment and supplies (up to 50 lbs). Participate in an on-call rotation for after-hours emergencies. Ready to Lead and Make an Impact? If you're an experienced maintenance leader ready to bring your skills to one of Augusta's most dynamic apartment communities, we want to hear from you! Apply today and join the Phillips Management Group family - where your work truly matters.
    $52k-87k yearly est. 28d ago
  • Service Manager

    MHC Kenworth

    Service supervisor job in Augusta, GA

    Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Augusta Date 12-31-2025 Address 4318 Belair Frontage Road City Augusta State GA Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. * Assesses present and future needs, trends, problems and profit opportunities of the Service Department. * Within the Company's overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department. * Ensures that approved policies and objectives are clearly understood and effectively applied within the department. * Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives. * Reviews and appraises the results of activities within the department and takes appropriate action as necessary. * Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force. * Maintains appropriate communication within and between all departments within the branch. * Promotes safe work habits and ensures that safety rules are followed. * Develops and maintains policies and practices which will ensure positive employee and customer relations. * Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed. * Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor. * Performs other duties as assigned by a supervisor. SAFETY-SENSITIVE This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties. Qualifications * CDL preferred. * Minimum of four years' experience in related field. * Must display excellent leadership and communication skills. * Requires previous supervisory experience. * Must have positive can-do attitude. * Must have strong work ethics and commitment to extra hours when needed. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled
    $48k-81k yearly est. 12d ago
  • Branch Service Manager - Utilities

    Ring Power 4.5company rating

    Service supervisor job in Aiken, SC

    Main Duties & Responsibilities Primary Job Role Ensures that all team members conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protective equipment. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees. Controls all expenses, warranty and CSA costs. Oversees the daily operations of the Service Department on a profitable basis, ensuring daily communication standards are upheld between service personnel and all internal or external customers. Works together with Product Support Group and New Machine Sales to ensure the highest level of customer satisfaction is achieved. Maintains a clean, orderly facility that harbors safe operation and adheres to Ring Power's standards. Offers the best product support to the customer. Maintains customer relations by assuring timely and accurate quoting of repairs, notifying customers of additional repairs or changes in work status, addressing complaints and resolving withing the same day. Manages the Service Department in such a manner that both the company and it's customers receive the maximum return on their investment. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Managing Change: Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Stress Management: Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications Education and Experience Formal Education High School diploma or GED Experience 7 or more years Required / Credentials Valid drivers license Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Not Required but Highly Desired Criteria Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs. Experienced in effectively communicating with groups of people. Has technical knowledge of products represented by the company Prior leadership experience in a similar work environment. Has safety OSHA and/or MSHA certifications and prior experience being accountable for safety in some capacity in a similar work environment. Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions. Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives. Supervisory Responsibility Job involves leadership within a department / area, responsible for one or more subordinate Supervisors or Managers Physical Demands · "NA": Not Applicable · "O": Occasionally - (up to 3 hours/day) · "F": Frequently - (3-6 hours/day) · "C": Constantly - (6-8 hours/day) O: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching O: Crawling O: Reaching F: Standing F: Sitting F: Walking O: Feeling O: Fingering O: Grasping O: Repetitive Motion O: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions · "NA": Not Applicable · "O": Occasionally - (up to 3 hours/day) · "F": Frequently - (3-6 hours/day) · "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather. O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. O: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. O: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level O: Vibration: Exposure to oscillating movements of the extremities of whole body. O: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. O: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. O: Oils: There is air and/or skin exposure to oils and other cutting fluids. O: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Not ready to apply? Connect with us for general consideration.
    $39k-50k yearly est. Auto-Apply 19h ago
  • Contact Center Supervisor

    Srp Federal Credit Union 4.1company rating

    Service supervisor job in North Augusta, SC

    Pre-employment background checks, such as criminal reports, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings. Under the direction of the Contact Center Manager, assist members and potential members over the phone by promptly receiving and handling inbound member service and loan calls. Provides efficient, broad-based, knowledgeable and courteous service to maximize the number of incoming calls handled while minimizing the abandon call rate. Works under general supervision; typically report to a supervisor manager. A certain degree of creativity and latitude is required. Typically trains new hires and perform supervisory duties. Additional time may be requested for projects and training. Essential Duties and Responsibilities: Responsible for selling and cross-selling Credit Union services to current and potential members. Credit Union services are to be promoted using the "member benefit-based approach". Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act and OFAC Policies. Acts as a source of information and answers operator/agents questions, assigns tasks, follows up and gives instructions as necessary. Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job. Attends, follows up and resolves member complaints. Responsible for coaching and developing agents. Responsible for assisting call center agents in performing their duties. Provides support, reports and resolves problems and complaints. Must Maintain a high level of confidentiality and exercise independent judgement and analysis Assist Assistant Manager and Manager with taking escalated calls. Participates in regular product training exercises to maintain product knowledge. Works with Manager and Assistant Manager to ensure process and procedures are followed. Provide on call assistant with Assistant Manager and Manager is not available. Leads by example and has exhibited leadership skills/capabilities. Constantly exceeds departmental goals and expectations. Supervise and support staff and assist with continuing professional development May be assigned other tasks by appropriate line supervision. Document and communicate with Management on staff and member concerns Supervisory Responsibilities: Monitors calls to observe agent demeanor, technical accuracy, and conformity to department polices. Support management decisions and goals in a positive and professional manner Consistently demonstrates traits of Leadership, Positive Attitude, Professionalism, and Dependability Monitors queue and tracks inbound calls Listens and coach staff on calls, problem solving, and build member relationships for quality assurance Track direct report goals, achievements and awards in UKG Manage time on UKG of staff members assigned Plan, schedule and document individual sessions with staff for growth and retention Other tasks may be assigned or changed as needed Qualifications Qualifications Education and/or Experience: Associates Degree; 5 or more years financial institution or call center related experience; or equivalent combination of education and experience. Other Skills: Great interpersonal and phone etiquette including a pleasant, professional speaking voice Member focused Detail oriented and ability to multi-task Ability to apply common sense understanding of financial transactions and carry out detailed but uninvolved written or oral instructions Ability to solve problems involving a few concrete variables in standardized situations. Ability to receive and respond appropriately to coaching and constructive feedback. De-escalation of member calls for a positive outcome Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office software including Windows, Word, Excel, Outlook Email /Calendar and Internet Explorer software. Experience with Symitar, Episys, Digital Insight and system preferred, or PSCU or other core banking software. Physical Demands: May be required to stand, use hands, and reach with arms. May be required to walk, stoop, kneel, or crouch; occasionally required to sit, climb, or balance. Must be able to lift to 25 lbs. Requires ability to communicate effectively in person, on the phone, and via digital channels. Vision requirements include close, distance, and peripheral vision, as well as depth perception and focus adjustment.
    $29k-35k yearly est. 2d ago
  • Service Manager (56603)

    The Hiller Companies, LLC 4.3company rating

    Service supervisor job in Ward, SC

    The Hiller Companies, LLC has an immediate opening for Service Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Manager is responsible for ensuring the effective leadership and operational success of the Service Department. The manager will provide both strategic and tactical guidance, to achieve financial, operational and growth objectives, while keeping customer satisfaction a key priority. What You'll Do: * Responsible for the operational & financial performance of the divisions service department, with a strong focus on operational leadership, business growth and continuous improvement. * Work collaboratively with branch manager/ general manager in planning annual department goals, headcount needs and growth projections. * Partner with Human Resources to recruit, train, develop, and retain service technicians. o Provide guidance on new employee training and periodic reviews of performance. Handle employee disciplinary actions when necessary. Motivate and track employee continued development and training. * Collaborate with other Hiller support teams to ensure optimal operations of all Service Department functions. * Coordinate and manage regular meetings for the service team to ensure thorough and effective communication to service employees, allowing for a collaborative team environment. * Ability to build a high‐performance team who can operate efficiently, effectively, productively and cost effectively. * Ensure that all Service Department team members are appropriately mentored, professionally developed and that their performance is regularly reviewed. * Communicate with customers and associates of Hiller regarding problems that may arise on jobs, to pursue a proper resolution, ensuring customer satisfaction remains a key priority. * Support sales efforts through participation in market leads and price optimizations. * Ensure all service, inspection, testing, and maintenance contracts are reviewed, tasked, scheduled, and executed to meet the customer needs. * Ensure that required employees are correctly charging their time to assigned jobs so that all jobs are costed appropriately. * Work within scheduling/invoicing platform to ensure all service and repair calls are scheduled properly, and resulting invoices are generated in a timely and accurate manner. * Monitor and ensure that Service Department team members are up to date on required certifications. * Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted. * Establish quality control measures, conduct inspections, and ensure compliance with fire and life safety regulations and best practices. * Other duties as assigned
    $40k-63k yearly est. 29d ago
  • Database Services Manager

    Augusta University 4.3company rating

    Service supervisor job in Augusta, GA

    * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information Our mission is to generate greater engagement and philanthropic support from individuals, corporations, foundations, and the community at large for the teaching, scholarship, research, clinical, and service missions of Augusta University. Our goal is to be an enabling force in our organization by helping the university, our donors, partners, and friends to discover what's next. Job Summary Reporting to the Senior Director of Information and Data Systems and working in partnership with the Associate Director of Information Systems and Reporting, the Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead auditor of data integrity standards. Under the Senior Director's supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection, lists, and ad hoc end-user reports. This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review. Responsibilities The responsibilities include but are not limited to: * Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems. Develops and recommends data quality audits and reporting to assess integrity and implements improvements. Develops and implement data input quality control processes to ensure efficient, accurate and complete data entry. * Analyzes data requests to determine the needs of users and responds to ad hoc information requests from end users. Interacts with end-users of data to design and produce lists and reports that effectively meet their needs. Creates and maintains database tools such as queries, exports, and reports to generate lists and reports for end users. Manipulates, edits, and combines data from various resources (i.e. MS Excel, Raiser's Edge) to generate accurate and comprehensive lists and reports. * Develops and documents relevant business processes for users of new or upgraded systems and provides customer support in the training and proper use of systems various Blackbaud other systems and tools used in Advancement. Builds and maintains data dictionary and relevant code tables for Advancement systems. * Maintains interfaces between donor, alumni and university information systems. Executes data imports/exports and communicates with external data stewards (i.e. Human Resources, Registrar, DCM, IE, etc.) to facilitate accurate and consistent data feeds, as appropriate. * Performs regular data updates and appending procedures utilizing a variety of sources (i.e. NCOA updates, email appends, phone appends) following postal standards and best practices. * Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends. Plan and implement technological upgrades and enhancements; reviews, tracking and related data analysis in collaboration with the Associate Director of Information Systems and Reporting * Develops recommended standards for appeals, tracking use and monitoring performance of appeals, constituent outreach, and alumni/donor events. * Other duties as assigned Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Information Science, Business Management or related field and three years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Preferred Qualifications Master's degree from an accredited college or university in Computer Science, Information Science, Business management, or related field, and two years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Blackbaud certification a plus (bCRE). Knowledge, Skills, & Abilities Ability to maintain confidentiality. Ability to learn and effectively use new software. Self-motivated, self-directed, collegial, creative, and results oriented. Must employ an advanced ability to prioritize tasks, schedules and objectives. Must be collaborative with a strong commitment to team support and positive customer service. Proficiency in Microsoft Office suite of products, particularly Excel for data manipulation and analysis. Excellent written and verbal communication skills along with strong interpersonal skills and attention to detail. Ability to train, motivate, communicate and manage staff in a high-volume goal oriented, friendly work environment. Technical understanding of constituent relationship management (CRM) database systems, preferably Raiser's Edge. Proven ability to effectively manage multiple projects with a high degree of autonomy and accuracy in an environment subject to frequent interruptions. Must stay current regarding trends and best practices in the field by reading appropriate literature, policies, reference information and other available resources as well as through conferences, conferring with vendors and with peers. Shift/Salary/Benefits Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position) Pay Band: B12 Minimum Salary: $62,300/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 6/23/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************
    $62.3k yearly 60d+ ago
  • Process Team Leader

    Halocarbon 4.1company rating

    Service supervisor job in North Augusta, SC

    This position is responsible for indirectly overseeing the operation of assigned standard operating processes in the manufacturing of oils, specialty chemicals, and anesthetics by taking a lead role in the training of operators and troubleshooting processes in need of additional assistance. The Operations Process Team Leader is responsible for the following: 1) Adhere to and enforce plant safety requirements. Promote the E3 safety culture. 2) Fill in on standard operating processes as needed when operators are short staffed. 3) Backup the Operations Shift Supervisor. 4) Lead, develop, and train shift operators. 5) Coach operators, recommending disciplinary action when required. 6) Update operating reports and key process indicators. 7) Troubleshoot process problems and escalate as needed. 8) Own process metrics, production volume, and downtime for assigned processes while on shift. 9) Work directly with process owners on optimization of units and process control. 10) Report and investigate incidents. 11) Develop and sustain good housekeeping practices with team members. 12) Demonstrate and promote Halocarbon's Core Values of Caring, Curiosity, Collaboration, and Competitive Spirit. 13) Ensure all Occupational Safety and Health Administration (OSHA), Process Safety Management (PSM), Environmental Protection Agency (EPA), Food and Drug Administration (FDA) and current Good Manufacturing Practices (cGMP) regulations are followed. Duties & Responsibilities Oversight of chemical processes/alarm monitoring/recorded process data. Develop and train personnel on all SOP process knowledge related to assigned areas. Troubleshoot process problems. Keep up with key performance indicators. Complete safety training LOTO, drive maintenance repairs, complete all assigned PMs There will be other responsibilities as the job progresses. Analytical Ability/Problem Solving/Technical skills Excellent written and verbal communication skills. cGMP knowledge is required. Excellent troubleshooting skills. Strong leadership abilities. Self-motivated with good interpersonal skills. Must be able to work overtime as needed. Must be available in emergencies and periodically outside of scheduled working hours. Computer knowledge is required including basic knowledge of Microsoft Word and Excel. Level of Supervision Needed Ability to work without supervision on trained tasks. Daily supervision and reporting to Operations Shift Supervisor. Autonomy and Supervisory/Lead Responsibility The Shift Supervisor and Operations Staff will help/oversee decisions not covered in SOPs, checklists etc. Requirements Education and/or Experience High School Diploma, General Educational Development (GED) or equivalent. 5 or more years of experience in a specialty chemical manufacturing environment required. Safety/Essential Functions Must be able to respond to an incident while wearing self-contained breathing apparatus within a totally encapsulated emergency suit (level A gear) and use readily available fall protection equipment (current standard fall protection and rescue equipment is rated at 310 pounds). Must be able to use all available or assigned personal protective equipment and tools. Must be capable of lifting items weighing up to 50 pounds. Must be able to climb and descend stairs and ladders. Must be able to use equipment within its design limits (weight limit on a ladder, for example). Must be capable of working in adverse weather conditions (heat, cold, rain, etc.) with or without full acid gear. Must be able to work in an environment where chemical odors may exist at permissible threshold limits of exposure. Must be able to evacuate the plant, reporting to appropriate assigned muster point, in the event of an emergency or drill. Must be able to handle hazardous chemicals on a regular basis. Must have excellent verbal and written communication abilities and excellent analytical abilities. Must be able to qualify for regulatory permits and licenses as needed for assigned job duties. *Halocarbon is an equal opportunity employer.
    $74k-95k yearly est. 6d ago
  • Team Leader

    Adpcareers

    Service supervisor job in Augusta, GA

    ADP is hiring a Team Leader Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Well, this may be the role for you. Ready to make your mark? The team leader will support the Call Center Manager. You will leverage your project management and leadership skills to assist the Team Manager in establishing the direction of daily activities and ensuring efficient operations. You will support the team manager in creating an overall productive and enjoyable working environment for employees. In this role you will make a business impact and provide managerial development opportunities. You will work cross functional departments that support the call center. Utilize sound judgement to escalate critical issues to the Team Manager. Provide recognition and direct feedback to associates on areas of opportunity to enhance service provided to the client. May provide feedback on individual performance of associates to leadership. Be the point of contact for all escalations that come to Associates; assign escalations to the team, and ensure escalations are handled within the prescribed SLAs. Oversee the use of standard process workflows by team. Subject matter expert for new initiatives, working with cross functional business units, the escalations team and the member services contact center. Be a point of contact for supporting business units, like, Fraud, Dispute, Client Services, Compliance and Implementation teams. Participate in task forces, strategic initiatives, stretch assignments, projects and collaboration opportunities with other business units as needed. Work with the manager to collaborate on gathering requirements, obtaining content to create training, work with the frontline member services to ensure training on new initiatives is received by the front-line associates and track completion. Support the manager to create weekly Knowledge articles, based on initiatives, changes in processes, enhancements, and retraining opportunities. Identify and support process improvements to improve the member and associate experience. Serve as a resource in troubleshooting sessions when Member Services is faced with downtime issues. Be ready to quickly and efficiently communicate next steps to Agents verbally and via the Knowledge Articles. May monitor associate/member interactions utilizing the quality monitoring system. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos What you'll do: Responsibilities What you can expect on a typical day: Support the Member Services Manager daily activities and ensure that all work is completed according to schedule deadlines. Serve as an acting backup to the Team Manager, providing leadership, guidance, and direction to team members in the absence of the manager. Serve as a resource for team members based on a strong working knowledge of member services and team's responsibilities - goals. Assist with user acceptance testing for new initiatives. Attend the weekly training call with the front-line member services, and lead training discussions. Collate escalation reports for compliance and bank audits, and logs to the banks. Be able to identify escalation trends or spikes to deliver more understanding to banks during their month over month reviews. Monitor various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods. Analyze team statistics and prepare reports.
    $46k-91k yearly est. 1d ago
  • Team Leader

    Blueprint30 LLC

    Service supervisor job in Augusta, GA

    ADP is hiring a Team Leader Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Well, this may be the role for you. Ready to make your mark? The team leader will support the Call Center Manager. You will leverage your project management and leadership skills to assist the Team Manager in establishing the direction of daily activities and ensuring efficient operations. You will support the team manager in creating an overall productive and enjoyable working environment for employees. In this role you will make a business impact and provide managerial development opportunities. You will work cross functional departments that support the call center. Utilize sound judgement to escalate critical issues to the Team Manager. Provide recognition and direct feedback to associates on areas of opportunity to enhance service provided to the client. May provide feedback on individual performance of associates to leadership. Be the point of contact for all escalations that come to Associates; assign escalations to the team, and ensure escalations are handled within the prescribed SLAs. Oversee the use of standard process workflows by team. Subject matter expert for new initiatives, working with cross functional business units, the escalations team and the member services contact center. Be a point of contact for supporting business units, like, Fraud, Dispute, Client Services, Compliance and Implementation teams. Participate in task forces, strategic initiatives, stretch assignments, projects and collaboration opportunities with other business units as needed. Work with the manager to collaborate on gathering requirements, obtaining content to create training, work with the frontline member services to ensure training on new initiatives is received by the front-line associates and track completion. Support the manager to create weekly Knowledge articles, based on initiatives, changes in processes, enhancements, and retraining opportunities. Identify and support process improvements to improve the member and associate experience. Serve as a resource in troubleshooting sessions when Member Services is faced with downtime issues. Be ready to quickly and efficiently communicate next steps to Agents verbally and via the Knowledge Articles. May monitor associate/member interactions utilizing the quality monitoring system. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** What you'll do: Responsibilities What you can expect on a typical day: Support the Member Services Manager daily activities and ensure that all work is completed according to schedule deadlines. Serve as an acting backup to the Team Manager, providing leadership, guidance, and direction to team members in the absence of the manager. Serve as a resource for team members based on a strong working knowledge of member services and team's responsibilities - goals. Assist with user acceptance testing for new initiatives. Attend the weekly training call with the front-line member services, and lead training discussions. Collate escalation reports for compliance and bank audits, and logs to the banks. Be able to identify escalation trends or spikes to deliver more understanding to banks during their month over month reviews. Monitor various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods. Analyze team statistics and prepare reports.
    $46k-91k yearly est. 1d ago
  • Team Leader

    Surcheros Fresh Mex

    Service supervisor job in Augusta, GA

    LOVE FRESH TEX-MEX? WE DO! SURCHEROS is a FRESH, Tex-Mex, fast casual restaurant. We exist to consistently provide superior and flavorful fresh Tex-Mex, kindness, and prosperity to each guest, each other, and each community we serve. We're on the lookout for dynamic and positive individuals to join our crew as Team Members. Whether you're seeking a full-time position or a part-time job that complements your ambitions, this role offers flexible hours to suit your schedule. WHAT ARE OUR VALUES? Other than the delicious food, we strive for these core values: Friendly, Respectful, Engaging, Supportive, and Hardworking . aka: being FRESH. Simply put, we mind our manners and have fun at work. ABOUT THE JOB: As a team leader, you are responsible for upholding the culture, community connections, and operations of the restaurant set forth by our Purpose Statement. You will inspire, engage, and motivate each other by living our FRESH values. WHAT YOU'LL DO: Connect with Guests: Create positive experiences by greeting guests with a smile and making them feel valued. Serve Delicious Meals: Help customers order and prepare their meals with care. Collaborate with Team: Work alongside other Team Members and Managers to achieve daily goals and ensure everyone has a great time. Maintain the Environment: Keep the restaurant clean, organized, and inviting. Support Others: Be ready to assist guests and team members alike. WHAT WE'RE LOOKING FOR: We're searching for team members who are not just dependable and high-energy but also embody our core values.. If you love interacting with people, have a cheerful attitude, and are eager to make a difference, you're the kind of person we're looking for. Be a role model of the FRESH Core Values, including all communication. Educate yourself, practice, and uphold all company policies and procedures. Be dependable, people oriented, and flexible. WHY JOIN US? Advancement Opportunities: Many of our managers started as team members, including the owner! Flexible Hours: We offer flexible scheduling to fit your lifestyle. Above-Average Starting Wages: We believe in rewarding hard work, so all team members start well above minimum wage. MAKE SURE YOU: Guest focused mentality Friendly personality and can role model that to other Team Members. Strong communication skills with the ability to clearly communicate with Managers & Team. Enjoy jumping in and helping out where needed. Are passionate about being involved in your community and helping it prosper. Well organized and self-motivated. If you're ready to join the team, we'd love to hear from you! Type the secret password of “Burritos” in your application. Supplemental pay Tips Benefits Flexible schedule
    $46k-91k yearly est. 60d+ ago
  • Director, Teen Services

    Boys & Girls Clubs of Greater Augusta 3.0company rating

    Service supervisor job in Augusta, GA

    TITLE: Director, Teen Services DEPARTMENT: Administration SUPERVISOR: Director, Programs STATUS: Full Time, Exempt Boys & Girls Clubs of Greater Augusta is offering an exciting opportunity for the right person to join our dynamic, forward-thinking team. We rely on the dedication of caring team members to provide a safe, nurturing environment for kids to learn and grow. Our staff are educators, coaches, artists, mentors, community leaders and ambassadors. Are you ready to join a team of passionate individuals who are working to make a difference in the lives of kids in our community? POSITION SUMMARY: Directs/manages overall daily operations of the teen program with the primary concern for program and service delivery. Develop local resources for Club teens ages 13 - 18, supervision of staff, school relations and membership administration. This program will foster positive self-identity; educational, employment, social, emotional, and cultural competencies; community and civic involvement; health and life skills and a moral compass. KEY ROLES & ESSENTIAL JOB RESPONSIBILITIES OPERATIONS: Responsible for leading all teen program initiatives and events. Responsible for ensuring that member and program data is entered into the member tracking system. Build and maintain relationships with teens and their families. Develop programs and activities that prepare youth for success in accordance with our mission and vision. Approach challenges and collaborative efforts with a strengths-based and positive attitude. Participate in county-wide program quality improvement efforts. Supervise other staff during teen nights and other teen programs when assigned. Marketing and promotion of programs to recruit and retain teen members. Ensure teen participation in impact programs. Conduct outreach and recruitment programs to reach underserved teen youth. Accountable for maintaining the safety of the Clubhouse. Participate in special programs or events as directed. Take the initiative in researching best practice programs and proven methods for youth development. Create a culture of learning, safety, and belonging that drives great outcomes for BGCGA teen participants. Oversee all BGCGA teen programs and staff leaders. Collaborate with the Chief Program Officer to embed the teen program in the overall BGCGA program pathway. Conduct a comprehensive analysis of BGCGA teen program effectiveness, make changes as needed, and share the metrics to measure and our regular progress. Lead goal setting, reflection, and continuous learning across teen programs and sites based on annual objectives and key results. Measure and communicate program impact. Adapt teen programs to meet community needs and optimize student recruitment and retention. Develop marketing tool to share findings with other constituents, such as the Chief Development Officer. Provide staff with timely and actionable data that leads to better outcomes. Report progress toward program goals quarterly to the Chief Program Officer Instill high expectations and accountability for all teen staff. Coach teen staff to implement quality programs, engage in continuous learning, and achieve goals. Lead professional development and training for teen program staff. Performs other related duties and responsibilities as required or as assigned. ORGANIZATION WIDE FOCUS AREAS: Ensure support and execution for Boys & Girls Clubs of America and BGCGA specific programs. Secure and Manage community, corporate, and educational partnerships in career exploration, skill development, job readiness, college prep, and work-based learning. Serve as the liaison between businesses, colleges, universities, and postsecondary institutions and BGCGA. Lead summer work-based learning initiatives for internal and external opportunities. QUALIFICATIONS EDUCATION: Bachelor's degree from an accredited college or university required in a related field of study. EXPERIENCE: Three or more (3+) years related work experience in the field of youth development and/or college access programs preferred. Previous experience with Boys & Girls Clubs strongly desired. SKILLS: Ability to manage multiple tasks and to develop solutions to problems with limited supervision. Excellent human relations skills and ability to motivate staff and teens at multiple locations. Strong verbal, written and presentation communication skills. Ability to establish and maintain effective working relationships with Club staff, program partners, volunteers, community groups, and other related agencies. RELATIONSHIPS Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain, or interpret guidelines/instructions. External: Maintains contact with external community groups, schools, members' parents, and organizations. ENVIRONMENT & WORKING CONDITIONS Physical requirements include physical exertion such as lifting, stretching, and bending as well as sitting for prolonged periods of time. Nearly always indoors. May be exposed to sounds and distractions such as from office equipment, various meetings or gatherings taking place. DISCLAIMER The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. You may be asked to perform other related duties and responsibilities as needed. You will be required to complete a criminal record check as a condition of employment.
    $27k-31k yearly est. Auto-Apply 35d ago
  • Retail Part Time Team Lead

    The ODP Corporation

    Service supervisor job in Evans, GA

    At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is 11.70 to 19.43, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 99694
    $46k-91k yearly est. 7d ago
  • Team Lead/Driver/Crew

    Augusta 3.6company rating

    Service supervisor job in Augusta, GA

    To be one of the H.U.N.K.S., you must be: Honest, Uniformed, Nice, Knowledgeable, and Service-oriented. Come and see what all the buzz is about and join our winning team. College Hunks Hauling Junk is the fastest-growing junk-hauling franchise and moving franchise in America. College Hunks Hauling Junk also has impressive brand recognition. The franchise has been featured on The Oprah Winfrey Show, ABC's Shark Tank, HGTV's House Hunters, AMC's The Pitch, Bravo's The Millionaire Matchmaker, TLC's Hoarding: Buried Alive and Fox Business, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post, Forbes, Inc. and more. As a Mover - Junk Remover, you are the first point of contact for clients on the job. Essential duties: Go out of your way to be friendly (smile, eye contact, small-talk) to everyone whom you come in contact with throughout the day - especially your clients. Look, act and become a friendly college hunk - starting with the uniform (shirt tucked in, hat straight, pants at waist), and continuing with your attitude (smiles and eye contact). Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. SAFELY operate at all times. Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc). Make sure truck has enough receipts, safety equipment and marketing material. Price jobs aggressively, meeting and surpassing benchmarks. Be able to make logistical decisions (when to dispose, what to donate or recycle, how to best complete a job, how to package items and load a truck, how to market during downtime). Lead your team by relevant example, showing them what the core values of the company are all about. Help to train new hires about the day to day operations and core values. Complete Daily Checklists. Prevent careless and costly mistakes, including damage, injury, unhappy clients, lost equipment, etc. Check in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance Requirements: MUST be eligible to work in the United States. MUST have reliable transportation to work. MUST be able to lift up to 75 pounds for an extended period of time. MUST enjoy hard work, world class customer service and helping others. MUST want to be part of a growing organization and are excited about huge opportunity. MUST be drug and alcohol free. MUST be able to pass a federal background check. Excellent earning potential including hourly pay plus tips and performance based bonuses. EARN $10-$20 PER HOUR with College Hunks Hauling Junk. See what we do here: ******************************************* ******************************************* Do you think you can WOW our customers? Apply today Compensation: $10-$20/hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - Augusta is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $10-20 hourly Auto-Apply 60d+ ago
  • Team Leader - Evergreen

    Mau Workforce Solutions 4.5company rating

    Service supervisor job in Augusta, GA

    Start your new career as a Team Leader with MAU at Textron in Augusta, GA. As a Team Leader, you will oversee and guide production line employees to meet daily output goals while ensuring compliance with safety and operational standards. What We Offer: * Competitive pay: $20-$22/hour * Temp-to-hire opportunity * Health benefits * Referral program * Reward program * Day shift: 7:00 AM until line production goals are achieved * Overtime required * Weekend work only if weekly production targets are not met What We're Looking For: * 5+ years of leadership experience in a manufacturing or production environment * Bachelor's degree (can be waived with 10+ years of relevant experience) * Strong understanding of safety practices and 5S principles * Ability to enforce company policies and ensure team compliance * Capable of lifting up to 35 lbs. * Excellent communication and coordination skills, especially with materials and logistics teams What You'll Do as a Team Leader: * Lead and motivate team members to achieve daily assembly line production targets * Coordinate with the materials department to ensure all necessary parts are available * Enforce Textron's policies and safety procedures * Promote a clean, organized, and safe work environment following 5S standards * Ensure all tasks are completed to meet production deadlines, including required overtime and potential weekend shifts
    $20-22 hourly 4d ago
  • O&O Park Team Lead

    Sky Zone 3.8company rating

    Service supervisor job in Augusta, GA

    CircusTrix dba Team Lead Full-time Onsite Department: Operations Reports to: General Manager Travel: N/A FLSA: Non-Exempt WHO WE ARE: At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do. As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry. Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve. ____________________ WHO YOU ARE: Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up. You'll rotate through key operational areas - Sales & Service, Parties & Events, and Food & Beverage/Facilities - gaining real responsibility, leadership experience, and the skills to run a shift like a pro. No need to be a fully developed manager just dependable, driven, and ready to learn. You're the kind of person who shows up, jumps in, and sets the tone. When senior leaders aren't on-site, we'll count on you to step in as Manager on Duty (MOD) and keep the park running strong. HOW YOU BRING OUR MISSION TO LIFE: You lead from the floor and set the tone for your team by jumping in and helping the park run at its best. You'll grow your skills and make a real impact by delivering excellence in these key areas: Leadership & Operations Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability. Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments. Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences and operational flow. Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team. Guest Experience & Sales Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings. Create memorable guest interactions by modeling service excellence and mentoring Team Members in customer engagement. Safety & Compliance Enforce all safety policies and complete incident reports when necessary. Ensure all opening, closing, and shift procedures are executed with consistency and accuracy. Maintain cleanliness and operational readiness of the park throughout the shift. Rotational Leadership Development Sales & Service Lead Drive front desk performance and membership sales while delivering service excellence. Lead guest interactions with a focus on Sky Zone's “WOW” service standards. Coach team members to maximize conversions and deliver consistent guest satisfaction. Parties & Events Lead Oversee execution of birthday parties, group events, and corporate outings delivering on positive memorable experiences. Manage scheduling, staffing, and upsell opportunities for all party and event programs. Ensure operational consistency and guest delight from booking to event completion. F&B & Facilities Lead Manage inventory and ordering of all cafe items. Ensure health and safety standards are maintained in accordance with all inspection requirements/guidelines. Oversee maintenance of equipment, attractions, and cleanliness across the park ensuring all is safe, clean, and in good working condition. Lead facilities projects to elevate the guest experience and maintain a “best-in-class” look and feel. *Part-time Flex Lead (not available at all park locations) Available primarily on weekends to help drive service and engagement. Rotates as needed to cover breaks and time off for other Leads. WHAT YOU BRING TO THE TEAM: Success in this role starts with the right mindset, the drive to lead, and a solid foundation. Here's what that looks like: You must be at least 18 years of age or older. Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment. Prior supervisory or leadership experience. Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred. Basic proficiency with technology, including point-of-sale (POS) systems and tools like Microsoft Office Suite and Teams; comfortable learning new platforms as needed. Availability to work evenings, weekends, and holidays when the park (and the magic) is most alive. Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility. Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others. Curiosity about how daily operations connect to the bigger picture, including shift flow, guest experience, safety, and team performance. A hands-on, team-first mindset, you're quick jump in where needed and support others without being asked. A strong sense of personal ownership, you show up prepared, follow through on responsibilities, and lead by example. Sound judgment and the ability to stay respectful, calm, and coachable in high-pressure moments. Ability to move throughout all areas of the park, interact with guests and team members in a high-energy, often loud environment, and lift and carry a minimum of 20 pounds as needed, with or without reasonable accommodation. WHY THIS ROLE MATTERS: Team Leads are future leaders in training. You help create a positive park culture by showing up with energy, integrity, and care. You set the tone for the team, support park operations in real time, and step into leadership moments that help everyone succeed. This isn't about having it all figured out - it's about having the drive to grow, the awareness to improve, and the character to lead with trust. If you're ready to make an impact, grow your skills, and lead with heart, we'd love to have you on the team. ____________________ Compensation range is $12.00-$14.00/hr based on qualifications and experience. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements. Application deadline: January 5, 2026 While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled. CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.
    $12-14 hourly Auto-Apply 11d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Augusta, GA?

The average service supervisor in Augusta, GA earns between $27,000 and $68,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Augusta, GA

$42,000

What are the biggest employers of Service Supervisors in Augusta, GA?

The biggest employers of Service Supervisors in Augusta, GA are:
  1. Molina Healthcare
Job type you want
Full Time
Part Time
Internship
Temporary