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The differences between shift coordinators and shift leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift coordinator has an average salary of $37,979, which is higher than the $33,841 average annual salary of a shift leader.
The top three skills for a shift coordinator include customer service, patients and safety procedures. The most important skills for a shift leader are patients, customer complaints, and customer service.
| Shift Coordinator | Shift Leader | |
| Yearly salary | $37,979 | $33,841 |
| Hourly rate | $18.26 | $16.27 |
| Growth rate | 12% | 10% |
| Number of jobs | 55,852 | 229,485 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | High School Diploma, 36% |
| Average age | 46 | 37 |
| Years of experience | 2 | - |
A shift coordinator is typically in charge of identifying an office or establishments' staffing needs, meeting them by developing an organized employee schedule. They may resolve staffing concerns and requests, coordinate with the human resources department, establish and enforce guidelines, and oversee the performance of staff during their shift, ensuring efficiency and smooth workflow. Above all, a shift coordinator must maintain an active communication line with the team, all while implementing the company's policies and regulations.
Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.
Shift coordinators and shift leaders have different pay scales, as shown below.
| Shift Coordinator | Shift Leader | |
| Average salary | $37,979 | $33,841 |
| Salary range | Between $29,000 And $48,000 | Between $26,000 And $43,000 |
| Highest paying City | Plainfield, IN | Boston, MA |
| Highest paying state | Wyoming | Massachusetts |
| Best paying company | BD | IBM |
| Best paying industry | Professional | Manufacturing |
There are a few differences between a shift coordinator and a shift leader in terms of educational background:
| Shift Coordinator | Shift Leader | |
| Most common degree | Bachelor's Degree, 42% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between shift coordinators' and shift leaders' demographics:
| Shift Coordinator | Shift Leader | |
| Average age | 46 | 37 |
| Gender ratio | Male, 49.4% Female, 50.6% | Male, 44.2% Female, 55.8% |
| Race ratio | Black or African American, 12.4% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 4.6% White, 60.5% American Indian and Alaska Native, 0.7% | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 10% |