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Shift coordinator vs shift manager

The differences between shift coordinators and shift managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a shift coordinator, becoming a shift manager takes usually requires 2-4 years. Additionally, a shift coordinator has an average salary of $37,979, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for a shift coordinator include customer service, patients and safety procedures. The most important skills for a shift manager are cleanliness, inventory management, and management.

Shift coordinator vs shift manager overview

Shift CoordinatorShift Manager
Yearly salary$37,979$32,110
Hourly rate$18.26$15.44
Growth rate12%10%
Number of jobs55,852335,517
Job satisfaction--
Most common degreeBachelor's Degree, 42%High School Diploma, 34%
Average age4639
Years of experience24

What does a shift coordinator do?

A shift coordinator is typically in charge of identifying an office or establishments' staffing needs, meeting them by developing an organized employee schedule. They may resolve staffing concerns and requests, coordinate with the human resources department, establish and enforce guidelines, and oversee the performance of staff during their shift, ensuring efficiency and smooth workflow. Above all, a shift coordinator must maintain an active communication line with the team, all while implementing the company's policies and regulations.

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

Shift coordinator vs shift manager salary

Shift coordinators and shift managers have different pay scales, as shown below.

Shift CoordinatorShift Manager
Average salary$37,979$32,110
Salary rangeBetween $29,000 And $48,000Between $23,000 And $43,000
Highest paying CityPlainfield, INLos Angeles, CA
Highest paying stateWyomingCalifornia
Best paying companyBDABB
Best paying industryProfessionalRetail

Differences between shift coordinator and shift manager education

There are a few differences between a shift coordinator and a shift manager in terms of educational background:

Shift CoordinatorShift Manager
Most common degreeBachelor's Degree, 42%High School Diploma, 34%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaCornell University

Shift coordinator vs shift manager demographics

Here are the differences between shift coordinators' and shift managers' demographics:

Shift CoordinatorShift Manager
Average age4639
Gender ratioMale, 49.4% Female, 50.6%Male, 43.1% Female, 56.9%
Race ratioBlack or African American, 12.4% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 4.6% White, 60.5% American Indian and Alaska Native, 0.7%Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%
LGBT Percentage6%10%

Differences between shift coordinator and shift manager duties and responsibilities

Shift coordinator example responsibilities.

  • Write work and inspection instructions to comply with ISO / QS9000 specifications.
  • Oversee cashier team in daily tasks including money handling, and CPR skill maintaining.
  • Select HVAC equipment; load and unload trucks, general warehouse duties as needed.
  • Hand out employee's PPE and job descriptions, help trained and cross-train employee's on different jobs.
  • Hold monthly safety meetings ensuring safety is a number one priority and emphasizing that everyone wears proper PPE.
  • Facilitate the orderly admission of patients into the psychiatric hospitals.
  • Show more

Shift manager example responsibilities.

  • Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
  • Manage FOH to insure all guests are happy and well taken care of.
  • Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
  • Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
  • Receive SERVSAFE certification along with online management courses.
  • Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
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Shift coordinator vs shift manager skills

Common shift coordinator skills
  • Customer Service, 19%
  • Patients, 10%
  • Safety Procedures, 8%
  • Restaurant Operations, 6%
  • Patient Care, 6%
  • CPR, 5%
Common shift manager skills
  • Cleanliness, 35%
  • Inventory Management, 13%
  • Management, 10%
  • Leadership, 5%
  • Customer Service, 3%
  • Help Support, 3%

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